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Recent Customer Complaints

Fresh reports from shoppers around the country. See what happened and how companies responded.

Family Express logo

Family Express

1.0

Visited family express in bourbon in around 10:45 am 9/12/26. 00 lotto scratch off. " I said I didn't know that but I never cased one for over 5 bucks!! She counted out the money and threw in on the Counter. @@ And stormed off. This is normal behavior for her but this was over the top! I have read several complaints throughout Family Express locations with similar employee behavior with no action taken, so apparently corporate doesn't GIVE A SHIT EITHER !!!!

Dennis dreibelbis
WebCortex logo

WebCortex

1.0

I never, ever even saw this site and I never ordered ANYthing from it. 25!! I went to WEBCORTX website - called the phone # listed & got the same useless recording each time. They claim they had proof of delivery. Are they talking about the 3 mini lettuce spinners someone sent us? They were sized for mini dolls. WE DID NOT ORDER THEM! We called the company on return address but got more dead end contact info. We wasted time asking our friends if they were pranking us to send something so ridiculous!

M.M.S.
The Cheesecake Factory logo

The Cheesecake Factory

1.0

My children and I went to the location in Jersey City on September 10 for my birthday at 8:30pm the electric went out and the manager came to our table. He apologized and told us that he was in intact with the mall and didn’t know when it was going to be restored. I was so upset that he didn’t accodate us at a later date

Sabrina Griggs
FedEx logo

FedEx

1.0

You took my money in return for a service which you have failed to complete at every step. Your tracking is a joke. Lie after lie. You have no service. You “help” department consists of a bot which answers nothing, only delibera boxed replies nothing to do with the question or the complaint. Failed delivery, wrong address. Who do you think that you are kidding. 4 words. DHL from now on.

Roberto Cellini
AutoZone logo

AutoZone

1.0

In February of 2025, I took my vehicle to my mechanic for routine 100K maintenance. The pickup was running fine. After two attempts at repairs/updates using AutoZone parts that failed or were incorrect for the application, OEM parts were requested and installed. They worked great until they didn’t (at the end of May 2025)—the timing gear broke and caused catastrophic engine failure. I relied on AutoZone management promises to cover my and the mechanic’s extra costs, including a new engine. I ultimately had to order and pay for a new engine and its installation at the end of July of 2025.

Mike Stoppel
Bath and Body Works logo

Bath and Body Works

1.0

Wallflowers all leak. I’ve tried several different ones and have made sure that refill were installed correctly. Guess I will go back using glade or frebreeze as had no problem with them. They also have been known to get hot and could cause fire. Fire department does not recommend using them.

Linda Johnson

Most Complained About Companies

These businesses receive the highest volume of unresolved complaints from shoppers like you.

Wendy's logo

Wendy's

1.0

5,819 complaints

I came through drive through on Friday August 21 around 4:30 pm and the lady who handed me my drink had a very bad attitude and I asked to speak to the manager on duty and they got her to come to the window and I told my experience with said associate. We spoke about and she assured me it would be handled promptly and I asked the manager on her name and was told the manager name is Tonya and she very polite and professional with me !

Family Dollar logo

Family Dollar

1.0

4,363 complaints

1 year ago I walked into Family Dollar in Somerset MA. All of a sudden this woman came storming towards me and my daughter saying for us to leasve. Saying that I had stolen from her store. That if we didn't leave now she would call the police and show them the video of me stealing. I kinda giggled and said go ahead I know I have never stolen a penny off the floor oa little f this place. I have never stolen anything from this store EVER I am not a thief AND IM JUST THAT CONFIDENT. SO TODAY JULY 31st.

Amazon logo

Amazon

2.0

3,507 complaints

Amazon accepts and publishes seller feedback and complaints but buries their own, not only on their website but the internet as a whole. Amazon doesnt take responsibility for it's own errors in process or product. In the last two weeks I've experienced two product refunds denied even though they resulted from Amazon problems. I reported a product that didnt work as advertised causing a buffet table fire and metallic food contamination. I'm the hot potato for responsibility between Amazon, the seller and the manufacturer. I tried to notify them of the problem and ask for a refund, no damages, but was denied because I didn't take pictures during an urgent situation.

Walmart logo

Walmart

1.0

3,482 complaints

S. Canada. Behind a guy in checkout 11 (I’m pretty sure) wearing a white tank. He had maybe 6 items. I got tired of him & cashier having long convo. Went to another cashier with 2 customers and got out b4 tank top was done. Apparently they knew each other and they were catching up. Brutal.

Popeyes logo

Popeyes

2.0

3,412 complaints

Visiting store #11254 at 3131 N Rock Road Wichita,KS 67226 ordered 12 pc family meal consisting of 3 each breast, leg, thigh, wing what I got was 3 wings and the rest thighs. When I called no one answered the phone no one likes the thighs so left will all this greasey thighs. visiting my sister here hate you print what I’m getting and then give 3 wings of an order the rest crap you decide on my money. So displeased with this! Order number #20055 unsure of that but copy is attached.

McDonalds logo

McDonalds

1.0

3,195 complaints

I read about a 5.00 deal that they have and I go there and they knew nothing about what I was talking about,why do they advertise stuff and don't honor it??

HissingKitty

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