Aldi Complaints Continued... (Page 2)

I was in the queue today (03/06/2015) I put my heavy bag on the conveyor belt to get my purse out, unaware that it was blocking items on the conveyor belt, however there were at least two more people in front of me so my items were far ahead of me and one person behind me with his things on the conveyor belt (they were no space for another person to access the conveyor belt with the stack of baskets in the way at the end of the till myself and the guy behind me were at the end of the till ourselves) the assistant spoke to me in a very rude manner to move my bag.

I moved my heavy bag and she again in a very rude manner told me to move my items up. I argued and she refused to serve me! She is there to do a job, which she clearly can't be bothered to do. I joined another queue and was served by a much better assistant. This is the second time I have received awful customer service from this store. I will no longer store at Aldi since this is the way you treat customers. I work in retail and have a pleasant approach to all customers. This employee Monica at your Bell Green store, obviously doesn't know the first thing about delivering decent customer service.

I am a regular shopper at Aldi East Kilbride and am usually very pleased with your customer service. Today I picked up, as well as my usual shop, a copy of The Times which I did not realise you stocked. I have a longstanding prepayment agreement with The Times for which they issue me with a daily coupon to use in exchange for my copy.

I have used these coupons all over Britian in many shops, kiosks, supermarkets and garages to exchange for my newspaper but today I was informed by the manager of the EK branch that this would not be possible because "we only accept Aldi vouchers"

I find this practise very disappointing as I have never met this reaction before. I will also be writing to The Times to let them know of my experience.

I was in your branch 1-4 London Road, Brighton, BN1 4JA today (8th April 2015), and as there was no Sour dough bread on the shelf. I asked if the "assistant" stacking the bread (Who I describe as being male-podgy- mid 30's-long hair and with foreign accent) to please have a look in the bakery at the back of the shop (as I don't eat non-sour dough bread). He just looked at me and said "we don't have". I again politely asked him to look in the bakery, and he just turned his back on me and refused to continue a conversation.

I went to to another part of the shop and asked another assistant to look for me, and explained the problem I'd had with the previous assistant. This person looked and found many Sour dough Bloomers in the bakery, as I expected.

As I continued with my shop, I saw the initial unhelpful assistant, and I told him the bread was in stock, contrary to what he insisted.
To add insult to injury, he replied " what you want from me"? I then pointed out that he was a customer assistant, and I was a customer, to which he then replied " whatever"!

I then pointed out how rude and unprofessional he was, and he just laughed and pretended he couldn't understand English. I then spoke to him in Italian and Spanish, to which he also claimed not to be able to understand.

I have seen the same person be off with customers in the past, so I wasn't totally surprised by his behavior. I spoke to an assistant and also the security guard who both apologised.

Please highlight this issue with your management at Aldi Brighton, as his unbelievable arrogance -disinterest and rudeness go against the courteous and polite helpful assistants you do have working there, as well as being totally uncalled for and likely to cause a serious situation.

I imagine the manager there would surely be aware of his behavior, and I would appreciate some feedback.

The opportunity that I was finally given MT trainee came with ill intentions, but I excepted the challenges of my responsibilities all the same and put my all into trying to be the best MT. I could've been without any previous training.

Four months into my new position, the work became more and more overwhelming, but the more I reached out to my DM for help the less I got. She would always point out the negatives but wouldn't give solutions on how to resolve them. I did my best trying to handle it on my own. My previous district manager abandon store 11 or either she was following orders to push me out & make me quit. Either way I devoted hard work and long hours trying to maintain store 11 in the Jefferson division which without the proper development was next to impossible.

The work environment slowly became more hostile with ever negative visit, resulting in decrease moral and pride from myself and from other staff members. Nevertheless, we continued to try to no avail. Thursday April 22nd I showed up for my schedule shift at 5 am but was once again placed in another hostile situation by my previous DM. Because of that, I walked away to avoid any and all unforeseen circumstances that could've resulted in me being terminated. Which ended up happening anyways because I wouldn't work a unscheduled overnight shift on the same day.

I had already worked a 10 hr shift then double back at 5am for a 10 plus hr. shift the following day. It truly saddens me deeply that it has to come to this far after 7 years of dedicated works without much incentive to have not be given a fair hand in obtaining my goals. Aldi could be a better company if it treated all workers fairly and provided training facilities or simulations stores for their employees so that they can be better suited to endure for the long haul.

This type of screening & training would definitely help in the company's high turnovers. I would've never thought that 7 years I would be fired especially after sticking it out during the 4th quarter last year while my mom battle cancer when I should've taken a leave of absent to care for mom properly instead I took one for the team, I guess you live and you learn.

I entered the store on Saturday 2nd May 2015 to buy some alcohol for a family party I was on the way to. I had my cousins with me as they were also going to the party and I picked them up on the way, their ages ranged from 15-17 years old. I am 30 years old. They came in the store to help me. I queued at the check out to pay whilst my cousins waited behind me chatting. The checkout girl disappeared for 5 minutes and I could see she was talking to her manager who very quickly scuttled off.

When she came back she very rudely said that she cannot serve me. I asked why, and she said 'well do any of them have I.D?', I said of course they don't they're not old enough to drink?! I pointed out that this alcohol was being purchased for a family party that we were all on our way too and I was myself that was buying the alcohol. The checkout girl told me that it was illegal to serve me because they stood there with me.

Then proceeded to be extremely rude and subservient. A gentleman in the queue said tell your cousins to sit in the car and the checkout girl said no that won't work as I know they're there. She then proceeded to call security even though I hadn't raised my voice at any point I was just clearly pointing out how ridiculous this was.

If she had said 'I'm sorry' I have to ask as its part of my job, I perhaps would have reacted differently, but the fact she caused such a huge scene and clearly took great pleasure in being as rude as possible to me I was not willing to accept this.

Then to add insult to injury the guy who was on the checkout behind the one I stood at said as I walked past ' have a good evening'. I've never been so unnecessarily humiliated in my life. Absolutely zero thought for their customers or the shops reputation. I've never been so disgusted.

I was recently a new hire for the Aldi location on Elvis Presley, in Memphis, Tennessee. I feel like I was discriminated against in orientation. I attended orientation at the new location of 6626 Goodman Rd. In Olive branch by one of your store managers by the name of April. I notified the district manager by the name of Mandarin Langford. The entire month of April has passed, and I do not know if I was terminated or if anything was done to resolve the situation. No one has contacted me nor have I received any kind of termination notice. What can I do about this situation before I try calling the EEOC on this company for personal discrimination against me by April. Your company orientation is being operated in a very unprofessional manner.

I was accused of stealing 2 bottles of wine in your Boscombe store and asked to empty my £11 50 worth of shopping and asked about 2 bottles of wine which I bought in a previous shop next door and made to feel insulted and spoken to horribly by the man at the counter as if I had done something wrong. Well maybe I did by going to your store in the first place. The security guard was much better behaved than the your own shop assistant. I regularly use this store and feel hurt being spoken to this way especially in front of my sick girlfriend who was crying when we left. The security guard said not to to listen to the store man, and said he apologize for him which I think he should have done himself. I am really really upset

I would like to formally complain regarding a parking charge that I have received from Parking Eye on the 29/03/14 for parking at the Oldham and Chadderton store for over the stated one and a half hours permitted time. Firstly I wasn't aware of the time restriction that is in place or I would of adhered to this however I have parked there to shop on many many occasions and never received any form of charge. I had visited the B&M store first then went into Aldi to complete my weekly shop and spent in excess of £100.00 in both stores, I now feel angry and aggrieved as a loyal Aldi shopper that I have received this after spending a lot of money on the said day, I understand this will need to be looked at by yourselves and I am happy to produce my bank statement as proof of purchase, I have also appealed this with Parking eye to which they state they will respond in the next 14 days, I hope this can be resolved as I will definitely look for an alternative place to shop as I don't feel this is very shopper friendly practice.

Entered the Aldi store at 18-25. I shopped the first aisle about to enter second aisle, when a female assistant placed empty wire cage in the aisle right opposite a wooden palate on the floor. She then walked off ignoring me. As I spoke to her, another shopper moved the cage so I could get past. She walked back to the stock room where a male assistant was mopping the floor wearing a pair of dirty blue rubber gloves. 18-35 min I was waiting to be served by the male assistant who was still wearing the same dirty gloves. I asked him why he was still wearing the gloves after mopping up the warehouse floor. He first denied he was when I told him I had seen he removed them. Health and safety issue food and hygiene terminal. It has got worse over the last 12 months aisles blocked rude staff out of date food especially bread, salad, and dairy.

Yes, it's me again with my complaint of not receiving change for £20.00. It's now 5 days and I am still waiting for Aldi to get back in touch with me for a refund of my change of £10.00. I was promised someone from the store would contact me but NO ONE DID. So I guess I have lost £10.00. Never again will I go back to Aldi. I will discourage others from shopping there as well. What a shame, they are prepared to loose their customers over a short change. I predict the theft will continue.

My wife and I were at the store on Ruth street on Sunday early to buy cedar mulch, we buy thirty bag;s each year. So went back on Monday and asked the same clerk if it was here and she said no, so this is twice I came to see if in. It is bad when we cannot call corporate on when it will come in, they cannot give out any phone numbers to us low life's. We buy alot of items from your stores COME ON.

My wife and I always wait till your ad comes out for your cedar mulch. So we had your ad this last Saturday and were ready to get to our store early. We do this because we purchase thirty bag's or more when they come in. We went to our store on ruth street and one of the gal;s said they did not have any and their warehouse does not have it in even though it was on sale. This did not make the wife very happy and we told the gal that it is not her fault and she gave her apology for it. Our concern is that we will not get our thirty bags as we will not know when or If it comes in. Can there be help to get them?.

Today I shopped at your store in Lloyd st. At the check out, I handed £20.00 note to the till guy. He gave me back change for £10.00. I asked for my £10.00 change back and he said , sorry and looked at his machine. He said yes I saw you give me £20.00 and said, wait a minute for me to check the till. 15 minutes he came back and said he would not be long. Another man came and took all the money from all the tills and went to the back. Another man came after 15 minutes and told me he checked and it came back as zero. So I suggest someone in the store is stealing money from you and passing it on to the customers. I had been to the bank and got only £20.00 notes. I had no £10.00 notes. Can I have my change back please.
I will keep you informed of the outcome. Regards len

I am the operations Manager for Whybirds - Wednesday morning at approx 8.00 am one of your delivery vehicles (semi trailer) smashed into our park truck - yes parked - incident address was 62 Warwick Road Ipswich. - your vehicle smashed our vehicles side mirror - the truck in question we could not get a plate # as he departed very quickly and didnt stop - he will know he hit our vehicle as his mirror was torn off as well. The Aldi vehicle was White cab/flat nose Volvo we think - it had multi colour taut with white rear doors. Your vehicle tracker will determine the vehicle very quickly as I stated - the driver did NOT STOP. I have tried calling the customer service line since 8.00 thismorning to NO avail. Lucky there was no injury sustained to anyone. I will continue to try to speak to a real person in the interim - please contact our operation dept - if there is no response I will have no alternative but to report this to Traffic Police.

After shopping in Aldi (Hyde), And spending almost £90 in the store. Which is a regular (Weekly) shopping bill. For the Childrens home I work for. You can imagine my surprise to receive through the post,7 days later a parking charge notice for the amount of £70. As you can imagine I wrote to the parking company involved, parking eye stating my anger. I will from now on be using other shops in Hyde that do not run this parking scam. And I hope other customers take notice as well.

Purchased a rolling pin used it Thursday last week and there was a horrible metallic smell extremely strong . it was all over my fingers and the pastry smelled of it. Needless to say pastry went in the bin. On the ends there were a couple of brown spots flaking off, when touched this is where the metallic smell was coming from, this was on both ends. it was taken back and my money refunded. The manager and myself went to look at the rolling pins and there were more with same spots. Not very good when I was baking for local Hospice. I know it's not your fault it is the manufacturer but all the same very dangerous. If my sense of smell was not so keen It could well have been missed and tainted the pastry!

Dear ALDI, here is my complaint letter. Up until a few weeks ago the ALDI store in Trowbridge was selling ‘Manuka active Honey + 10’ at £4.29. This product was replaced by ‘Manuka Type Honey’ also priced at £4.29. Pure Manuka honey is produced from the Manuka flower which is grown only in New Zealand and active Manuka honey has specific medical properties. ‘Manuka Type Honey’ is not ‘Manuka Honey and therefore lacks the medical properties. Personally I would not buy the substitute honey and consider that it is significantly overpriced. Hopeful the real product will soon return to the shelves at ALDI.

Was recently shopping at your store in Hindley were your manager of the store got in to an avoidable fight with a customer at your store of witch does not set a good example for your store nor the rest of the staff and was not very pleasant for my child to have to see happen. The police should of been informed instead of your hot headed mangers who witch found it rather amusing when walking back through your store and removing his shirt I find it an absolute disgrace and will not be returning to that store

This is a complaint about an item, not service. I have been purchasing Big Texas Cheese Danish for quite awhile. I always thought they were pretty good. Recently, the amount of "cheese" on the Danish has shrunk to about 1/2 the original amount. One is barely able to taste the "cheese". Calling it a cheese Danish at this point is almost false advertising. In fact, I thought you were skimping on the filling before this cut-back, but I wasn't complaining. I was hoping that there was a snafu & that somebody just made them incorrectly, but I have checked several times, & they are always the same (about a 1" in diameter squirt of "cheese".) Please rectify this, as Aldi's is always bragging about the quality of their food. I will continue to check, but will not purchase until there is a change (for the better). Thank you.

I was in your Kilmarnock store on Saturday with my son buying your easter chocolate sheep and my son wanted a chocolate rabbit. Is said on the ticket 59p but when I got home and checked my receipt I had been charged £1.59. I stay 30miles away so unable to go back to the store to get the money back I have pictures of all the items and my receipt.

Looking forward to a steam meal which I have enjoyed before. Chose white fish and potatoes. Cooked as per instructions. Potatoes only 2 cooked the rest hard. The choice of mint to go with fish really didn`t work. The fish which was probably quite nice was overpowered by the mint. Looked at the pack which said if I wasn`t satisfied to return goods to store. Not easy in it`s cooked state!!

Purchased electric razor, november 2014, within 3 months razor failed ,rung aldi service 5 times each time was told someone would ring me back ,no one has rung back, tried aldi service uk suggested i email so i emailed still no reply. All conversations were polite on both sides aldi uk offered me money back but as this was a christmas present i would prefere repair or replacement, also time i purchased razor quite a few firms have razors at dicount prices not the case in march money back would put me at a disavantage.

I have been buying your 4 Pack Baking Potatoes for a long time and they have been very good but recently Ihe quality is not good. They are very white watery and sloppy.and a sort of transparent texture. No good for jacket potatoes or mashed and shrivel when roasted. Previously they have had a nice yellow creamy colour fluffy texture. But these recent Baking Potatoes are not at all nice. I wondered if you have changed your supplier or brand.? Hopefully you can bring the previous brand of potato back to your store as they were the best.

Aldi's had the best frozen pizza in the Greensburg, Latrobe, Monroeville areas. We would buy one or two each time we went shopping at Aldi's to keep our supply available in the freezer. Last week we heated one that was purchased during the last few weeks. What a negative surprise. It did not come up to the quality or taste standards of previous Aldi's pizzas. What have you done. Why on earth would you EVER do such a horrible thing? If I have to go to Walmart or Giant Eagle or ShopNSave to buy second rate pizza, because it better than your down grade, so be it. But while there I might as well check out other products to ensure you haven't completely gone out of your minds. Send the Buyer of this latest pizza to the corner and put a dunce cap on him. I do not work or have any relationship to any one in the food business, including Aldi's or the pizza guys. All I know is that the pizza that sold for about $6 or $7 dollars a couple of months ago was so much better then what you are currently providing. I don't even know the names of the pizzas. You must correct this error in judgement on the part of your inexperienced buyer, before Aldi's is totally destroyed by angry pizza lovers. Get it done, people.

I purchased an extra special leg of lamb with rosemary, it cost me £11.59, it was dated 30th march 2015. I followed all instructions of where to store and this evening the 21st of March, I opened the lamb to slowly cook ready for dinner tomorrow as my family are coming round . To find that the meat was off and the smell that came from it was discusting. I do my weekly shop at aldi and I would like compensating for this situation, I am so disappointed in this and now I'm having to go out in the morning to purchase a new joint of meat for me and my family.

Every week my husband and I visit this supermarket and in the past have enjoyed the prices, speed in which we are served. But over the weeks we have noticed discrepancies in our receipt when we have returned home, which I know we should check whilst still on the premises but we are normally in a hurry. Again today we have been charged twice for an item, some razor blades . Why does this keep happening is there something wrong with the tills or the cashiers? If this is happening to us how many other people are experiencing this? A reply to my complaint would be much appreciated.

I cant even undo the lid to use this product. Its ridiculous that lids aren't just screwed on and off. The lid is not only child proof, it is adult proof. I definitely will not be using this product again.

Approached by a deputy store manager who noticed my sisters child had picked up a small red tickets stating reduced to £1.49 a ticket she had take from a item, the staff member took it out her hand and said you shouldn't have that(the child she took ticket off was 2years of age) my sister said sorry she had not realised,the staff member continued to be agressive saying she should not take it. After speaking to the store manger he defended the staffs actions and said you should control your child, he then went on to say get out my store you are pathetic at which we were very shocked and made a complaint and put it forward to the local paper. This was a very upsetting experience. A child was approached in a angry manner over a paper ticket which we apologised for and was treated unfairly, the child was very upset and crying.

I purchased a package of Casa Mamita taco shells which were to have 12 in the package. I only received 11. I do not mind paying for a certain product but I expect to get what I pay for.

I wish to let you know don't have your Christ labeled Cheese & Onion when they taste like plain crisp. I have bought two large bags of Snackerite Cheese & Onion and every bag taste like plain crisp which is rather annoying when I am looking forward to a packet of Cheese & Onion crisp. I would be willing to send you on a packet so you can try yourself. I will make sure that I don't waste any more money in buying these crisp. Thank you.

Bought 10 pack Snackrite Cheese Curls on Friday 16th August in Glenrothes store one bag still sealed and was completely empty, second time this has happened. Once before there was only 4 packets in bag which should have held 10 packets. Store no longer stocks them.

Today at your trinity way store bolton I was unable to carry my basket to the back of the shop. To pack my bag. I have arthritis servere in my hand. One finger is serverly bent. I was told I could take my basket to the packing point however I did mention at the other store in bolton the staff let me because of my hands. She asked her manager and he said he was going to complain the the other store because they let me. He was rude and arrogant I may only be in my 20s but I can't move my hands to well. I wouldn't have complained but if I was in my 70s allowances would have been made instead I made to feel like I was lying and I was planning on stealing there precious basket. Me and my family all shop with you and spend around 700 PCM in your stores you have now lost my business. How petty can your staff be

i shop in the bayswater victoria aldi store every week and have complained several times to various staff about them leaving unatended with the key in the thing they transport good around the store with as i think it is very dangerous as any child could turn the key and cause damage to themselves or other customers..... on sunday the 4 th of december i had cause to complain again and the lady i complained to to said she had her eye on it all the time and i said the key should be taken out as she could be distracted..

at the time she was on the phone which is a distratction it only needs seconds for a kid to turn the key and operate it anyway she took offence at this and told me to get out of the store and called to the chap on the check out not to serve me so i didn;t argue i went out of the store and left my wife to go through the check out and i waited for her outside but two mins later my wife came out and said that she had taken the trolly and goods off her.

and would not let her go through the check out with them this had nothing to do with my wife so why did she take it out on her for what i said anyway whilst i was outside the store two people spoke to me one said she had no right to speak to me like that as that is not the way to speak to customers and she would not be shopping there again the second couple who had a small child said that there child would have turned the key had it had the chance and they said they would also complain but later as the person in question seemed to be in a foul mood.

and it would have made much differance anyway i feel you should speak to the person at the bayswater store and i think that she should apolagise to me and my wife also i am thinking very seriously of reporting it to the health and saftey people i have not put my name to this for security reasons but the person in question knows who i am and could apolagise to me when i return to the store again as i am not going to stop shopping at aldi as it is a great place to shop i hope some action will be taken in regards to this email

At 9:10am on the 3rd April I took a pair of secateurs to the checkout at Aldi Hervey Bay. The were priced in the catalogue at $6.99. The checkout charged $9.99 When I pointed out the error, a tall bloke I took to be the manager was called. He said to the checkout clerk that they would not yet be marked down as they had only just been put out. I told him the price was up on the overhead board, so he"'went to check". He came back and said it wasn't, I told him that was bullshit, and he replied "I can't be responsible for what my customers do to my signs"
Now, if that had of been Woolies or Coles, instead of that nonsense, I would have been given the item free of charge, as it was the shop's fault.
Aldi are guilty of false advertising (as well as bad management) as the item appears in their catalogue at $6.99

I was in the killamarsh store today to pick up some fruit, the strawberries I picked up were covered in mould. I took them to a member of staff who was alone and said to him that I'd fetched the, to him as they were mouldy and didn't want someone else to pick them up. The store assistant just grunted and took them off me, no apology or anything. I am apauled at the service seeing as this store has been open for less than a month!

I have recently purchased two tubs of you liquid sachets from your Blaby branch, Leicester. several laundry washes have resulted in a gunky residue left on the items washed. machine has been on warm and hot washes and full and half loads, however this problem has happened on several occasions causing the items to be rewashed. I look forward to your prompt reply, Ms G Duggan

I went in to aldi yesterday, the northfield store, I was with my nephew in his pushchair, and I went round the corner to another isle and I noticed the wheel on the pushchair was bumpy, so I had a look because I thought it mite of been chewing gum, and it was a nail stuck in the wheel!! Why there was a nail on the floor I will never no, that is really dangerous! What if a child had fell on that?? So now there's a nail in the nephews pushchair and have to get it fixed. I told the girl that served me about it and she said "oh I don't think its aldi's responsability I'm not sure" well I was telling her that its bad that there's nails lying about and she didn't care?!? I am really annoyed!

I have been buying Aldi cranberry almond cereal for a long long time. As of today upon opening a box of what I thought was the same (but later seeing new and improved on the box) I want you to know that I will never buy your cereal again. The supposed new is butt awful. taste like yuk weeds and I will tell ALL I know not to buy it. Too bad!

I have purchased a car reversing mirror from Aldi on February 2013, after installing on the 2nd day it started to malfunction. Spoke to Aldi after sales and they said they will send a pre paid post label (Australia Post) to send the faulty one. took nearly 3 weeks to get the mail. I have sent the faulty one next day, and still i m waiting for the replacement. Then i gave a call to aldi after sales and they said the faulty item hasn't received yet. and they said they are not happy with Australia post. Then i told them if you are not happy with them why don't you select a different courier. Then they said its up to the management to decide. Another week went and again i gave a call (2nd April 2013) again they said still they haven't received it yet, and they have short of staff to locate the faulty one. Please let me know what and where can i complain about this. I need Aldi's Reigional managers contact number to speak regarding this.

Good morning, I am writing to you for the first time about the roasted ham joint supplied by Appleby's. We have bought a number of these joints over the past year and although they are not the same as ham/gammon cooked at home, they have been a useful stand-by when cooking time is short. They had a similar soft texture as you would expect from home-cooked ham.

I'm not sure if Appleby's are new suppliers of these joints,but the one we have just bought in CARMARTHEN is very different.The cuts (if that is what they are) have been so compacted that the meat is solid and tough to eat.It is like the very worst processed meat you would get from a tin. Easy to carve,but.....

We are not newcomers to Aldi supermarkets and have been using the shops for many years both down here in West Wales and in North yorkshire,actually "spreading the gospel" of shopping at Aldi's for quality and value long before you became supermarket of the year. This product,though,has not got the expected quality and one of the give-aways is the fact that any rind fat,which used to be present in small amounts,has disappeared leading one to surmise that a different process is involved,but one which has created an inferior product.

This email is written in good faith in the hope that other products do not get the same 'overhaul'.

Regards,

David Perry,

Firstly I would like to say I am appalled at the lack communication from aldi staff in regards my job application and that my human rights have been effected and their fore seeking legal advice from a solicitor and looking to claim compensation from your self’s.

Firstly I sent in my CV as requested by the advert for a job on line regarding a cleaner job part time at the kings Lynn branch of aldi in which I was excited about. On Monday the 4/03/2013 I had the interview with Dona piria at the kings Lynn branch at 6pm in which I arrived there well on time. After the interview she told the two applicants who was at the interview if you get a phone call from us you have the job.

So on Thursday I received the call from nick saying can I go to aldi and do a work trial and after this you will here from me regarding the job, to see if I like it and to see how I got on and this was on sat 9/3/2013. After doing two hours work in my local store I went to let Chantelle know that all the jobs requested was done and their fore left the store. After I believe I did a fantastic job of cleaning the toilets and freezer tops and staff room.

Now I am expected to get paid for these two hours in my employment with aldi but as I had to chase up nick on the 12/3/2013 in regarding this job to only be told I have not got it I was disappointed and upset let alone felt my human rights have been effected, this yet again I stress is Appauling situation from aldi.

I await your reply, as I will give you 14 days from the date of this letter before seeking legal advice. i would like to add since monday the 18.3/2013 i received a call saying that its aldi policey not to pay work trials but will send a voucher to the value to cover the 2 hrs i worked,still not got it but hey work it out for your self.

My wife has been working for Aldi's for 3 years at 59st and Pennsylvania Ave. Oklahoma City, OK. She isn't there just for the money. She is what you call a team player who believes in Aldi's to be the best retail store in america. The store had a recent change in management (Nicole) who tries to run the store like she is a marine. My wife and I were at a family function when Nicole sent a group text to all employees at 9:00 PM ordering the staff to come in immediately. My wife text her back and try to explain to her hat it was impossible to do so since we were 1.5 hours away. her repley was (NOPE) meaning unexceptable. So then she ordered all management staff to be in at 5;00 am ready for work. In fear of my wife possibly losing her job she did just that. There are numerous complaints from other employees about her tactics. This is a law suit waiting to happen. This needs to stop now.

I have an aldi store across the road from me in moreton on the wirral and it was my favorite shop but dew to incompetent of staff it is now a shop that I dread goin in the deputy store manager ****** ***** (name removed by request) is the most disrespectful person i've ever met. **** ***** speaks to people like dirt off the bottom of her shoe she walks round with her little electronic scanner doin absolutely nothing .and it dosnt stop there I go over there on a daily basis an many of times I've picked up puetrid food mouldy bread etc. The rest of the staff r no better they sit on there bitching about there co-workers and the customer they had previously served it is disgusting behavior. I spend a lot of money in the store and I expect to be spoken to with respect I work in and have nvq's in customer services an am pretty sure speaking to people like crap is not acceptable. Not all staff are idiots some of them are all round very nice and polite but I think the owner needs to either get rid of the incompetent and rude staff or some serious retraining ....

Dear Sir, my wife and I spend a lot of money either in the Ramsgate or Margate Aldi store. Again in the Ramsgate Boundary road store we were charged for an item(cauliflower £1-9p) which we did not purchase. The cashier in question MARRIANNA a lady of foriegn origin did not like the fact that when we told her about it she made us feel like criminals and made a big fuss over checking our bags time and time again. The manager was apologising profuseley and trying to quell the situation with half hearted excuses. There was no excuse however for this womans attitude in the way she dealt with the problem and speaking to myself and my wife in an unacceptable manner. I have just retired after 30 years as a manager dealing with the public and professionals and I do not have to put up with downright rudeness and incompetence from Aldi Ramsgate staff. Overrings are probably unavoidable now and again but three times..... A gentleman behind us waiting to be served at the checkout also stated that she was indeed rude to him over his shopping basket and he was also fed up with it. May I suggest to you at the complaints department that all Aldi staff have inset training on a regular basis on customer relations and that the managers of each store are getting to grips with their staff. I would at least expect a reply from you out of sheer courtesy and as a last note we will not be going to that store again all the time that we are treated like that.... N Norcross M.I.W.O. CERT ED. FWO. DIP RSW. CERT SP AND L,

Dear Aldi Complaints. At 1100 on 13.3.2013 I approached the manager of your St Helen's store on the Retail Park at Fingerpost with a complaint that I had purchased a bottle of bleach the container of which was faulty thereby shedding bleach onto my hands, face and shoes. I filled in a complaint form and was told someone from Aldi would be in touch very soon. I have heard nothing about it and went again to the store ten days ago to enquire further to be told that the complaint was being looked into and I would get a letter in the next couple days. I have still heard nothing. Could you please advise me about this matter as my shoes are marked by the bleach and I want to know what action you intend to take.

I have been a weekly purchaser of chazoo cheese rings for a few years now, and until recently I have greatly enjoyed the experience of polishing of a bag in a single sitting. I have found through my research of various cheese rings that chazoos were a far superior cheesy sensation to all the others. There was simply just way more cheesy goodness than any of the other leading brands. Sadly of late the cheesy goodness has sharply declined. I simply wanted to express my concern that I believe chazoos to be a far more tasty and delicious cheesy ring of goodness than Cheezles, and I don't think it advisable to lessen your flavour.

I purchased a bag of their 200g Seasonal Lettuce, only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug.

It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing from there again.
I purchased a bag of their 200g Seasonal Lettuce from the Colchester store in Straight Road only to find when l had some cod salmon and their lettuce something laying on my plate after putting some of the lettuce on the plate. On closer inspection l couldn't believe it was a slug.
It totally put me off the food altogether, as l was sick.

This is disgusting and has put me well and truly off from purchasing from there again.

I expect to be compensated, otherwise l was write to the local papers, as thing is bloody awful to happen to anyone

We have been an Aldi customer for a good 12 months now and in the last 6 months we have noticed a down fall in the products we buy. The nappies we buy, we have had to throw quite a few out because when you open them up they stick and tear the nappy or the tabs are not there. The block cheese that we use to buy is hard and has a sour taste to it and the Yoghurt we buy for my family has a sour taste also. When we buy bread we have to search threw the loaves as half of them are 3 days old. The plastic bin bags are now extremely thin, we have to double up in the bins. We purchased an electrical item 6 months ago and had problems with it. We followed the correct procedure and rang the Laverton office (twice) and we are still waiting for them to send an email, we took it back to the supermarket and explained that we did not get the service we were meant to get. The Salami is extremely hard and the crumpets are going mouldy with 2 days. Slowly, slowly we are drifting away from Aldi as the disappointment is getting greater and greater. I hope you are able to rectify your products.

I have been to the shepards bay aldi a few times and we always get the same cashier. She's a very aggressive islander woman covered in tattoos with short brown hair. It's almost like she gets annoyed about there being a long line. I had already unloaded a full trolley and she screamed at all of us to go to register 4 she wasn't closing she just didn't want to serve. I stayed I have a baby and I had already unloaded a full trolley. She just had a real bad attitude and she was so busy messaging on her phone that she didn't turn eftpos on for me and got annoyed that I was trying to tap my card then she went back to her phone. I said thank you and grabbed my receipt and she just went "how are you" to the next customer completely ignoring me.

This isn't the first time I've had her she's always like this. I understand sometimes retail servers have a bad day I know cause I work in retail myself but this woman is just scary and aggressive. When me and my husband go in we don't want to be served by her cause we always leave feeling like crap. This is a woman in her 40's I'd understand if it was a teenager or something but she should know better. Aldi please teach your staff proper customer service or at least some manners!