Google Gmail Complaints Continued... (Page 2)

53+ reviews added so far. Upset? Call Google Gmail corporate:

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tom krause from Carlsbad, CA

May 21, 2016

I forgot my gmail password which I rarely use, I got the 6 number password through my text 4 times, each time entering it as fast as possible and each time it said it expired already, then I got the 6 digit number by automatic phone call from you, I called it immediately and it said it expired. the I tried to answer the question from gmail, the stupid questions you ask in the alternative method, when was the last date I used my gmail account and what date it was established are so absolutely lame its unbelievable! No wonder I use my other E-mail account regularly and not gmail ever! Why don't you ask preset personal questions a person might possibly know like just about everyone else in the whole world does.

Martina Nightingale from Sydney, NSW

Jan 24, 2016

I used to have an gmail account, back in 2010. Google has continued to bill me for this account even though we cancelled it years ago. I have been locked out of the account and not able to access it to cancel the subscription. It is an outrage that I can't contact anybody. All your 'help' gets me nowhere and the email advising me that you will continue to gouge me is 'no reply!' My bank won't stop the payment without me cancelling it and I can't because you won't let me. This is no less than theft. Over the years you have billed me for thousands of dollars. Please stop fleecing my account immediately and refund the amount the account has been inactive.

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