McDonalds Complaints Continued... (Page 3)

Stood in the Nicholasville Ky store on my lunch for 10 minutes before the manager Rudely tell me it’s kiosk only when she just got done taking the person order in front of me . We get 30 more n for lunch That’s what’s wrong with this world. Everybody expect the machine to do their job it happened and I wanted something that I could not figure out how to make the kiosk due and they would not even give me any help to the point that I just walked out I will never visit another McDonald’s, do you guys need to focus on customer service now I see why you have a 1.3 and a five star rating

They called my granddaughter in for an interview and once she got there she was told the interview manage wasn't there to come back the next day. So I drove her there the next day and only to told that she was training too many kids and she don't need anymore. She needs someone who can work mornings Wow. The manager should have known by her brith year she was a young school 16 year old who is trying to get her first job like all of us once did. But Royse City Mcdonald still have now hiring sign up for a new location and that is why we thought she was being called in for an interview not to be told I'm training so many kids now I don't want to train anymore.

I am absolutely so upset I go to the Northern Pike location in monroeville Pennsylvania frequently. I just had my order replaced because my first one was messed up. And to make matters even worse the second one was crap and this was for my children! Id appreciate it very much if someone would reach out to me I'm a very very upset customer. I'm to my point now where I just don't ever want to go to McDonald's again. I takes alot to upset me!!!! Now my children are involved so what can we do about this situation the pictures below are double cheeseburgers that look absolutely disgusting!!!

Store #4735. 815 South College Ave. Newark, Delaware 19713... Worst store ever!!! I have been stopping here almost daily for a year. Have tried to be patient. EVERY DAY, I am asked to wait in parking spot to get my food. THE FOOD IS NEVER READY!! I use other stores and am never asked to wait. This store has nothing prepared. To make matters worse, today I was again asked to wait. I waited 25 minutes to get my food.. 6 other cars came in after I did and received their food before I got mine. BAD BUSINESS!!! NONE OF YOUR OTHER STORES HAVE THIS PROBLEM ...IT IS CONSISTANTLY BAD. I WILL NOT USE THIS STORE AGAIN. There are too many of your competitors close by that actually want my business!!! It's called FAST FOOD for a reason. 25+ minutes is not acceptable!!! Bad, bad business. Just because you think you are number one, I am sure nothing will change. The prices you now charge do not justify lousey service!!!. .Do not blame COVID! All of your competition has made changes to keep their customers happy, but not NUMBER ONE!!! You have lost another customer!!!!!!

Gave me wrong order tried to call and there company company phone busy
Wanted to go have them fix my order but it was 11:38 when I got home with this order that has. 3 baskets of French fries 1 chicken sandwich 0ne regular cheese burger and one medium late drink all that's open is the drive threw and I'm a walking customer

After a long day my mother and I pulled up to a drive thru and got excellent service, but upon leaving we needed a trash can to dispose of our remains, we didn't see any, so I folded the trash and put it in a large ash tray, a bald Hispanic manager yelled at me saying that is not a trash can! He went on and on and got louder and louder, he scolded me as if I were an employee and not a guest, I even thanked him for removing my trash and showing me where the trash cans were located, he was very rude to me and did this right in front of other customers eating in their cars! I was afraid and everyone put their heads down in shame, because the the way he spoke to me! Mount Holly store, rt 541 & woodland road. Get him out of there because he created a hostile environment, I didn't feel welcome.

I went to McDonald's on 11th Street in Tracy when I got back to my job we discovered that one happy meal and one double cheese burger were missing my job is about 20 mins away but the happy meal was for my bosses son so I said I would go back the manager at that store was so rude acted like I was lying she said do you know how many hungry and homeless people come in here and try to get food she said I will give you nothing I explained to her I drove 40 mins total just for a Happy meal she told me they wasn't her problem.I have never seen anyone so disrespectful work at McDonald's before especially a manager who should be an example so I told her I had the reciept at my job she said well I don't have it so I purchased another happy meal and double cheese burger with my money she took the order I payed and it took her 15 mins to fill my order she did it purposely the man behind me said she was very disrespectful and he said I hope it don't take that long for my order after work I went back to the McDonald's took the reciept gave to the manager and told him to tell her I wasn't hungry or homeless and gave him the reciept.I never thought a McDonald's employee would treat me so bad and disrespectful

Refused to give me my order after charging me, employee called me liar to her manager (Anna) after I told them my card was charged and my mobile receipt reflected that same charge, did not disclose her name after asking several times. All of that made my experience awful. They clearly have no customer service skills. I could go on about how this location has consistently been awful to me but I tried to give them a chance to many times. I’ll attach a photo of a portion of my Mobile receipt

So I’ve been waiting 15 minuts for my order and the girl in the back cooking burgers has very very long dark hair extensions in and she is in a hoodie with her hair out and I watched her hair drag over the burgers while she was pulling them out to cook

Jan. 18,2023 which was last night at 8:10pm I pulled up to drive threw and waited 5minutes and no one came on the speaker so figuring maybe that speaker had an issue I go around to the second drive threw speaker to order and there’s a sign that says sorry we are closed at 8pm for maintenance and tomm will be back to normal. Ok fair enough I will come back tomm. My children were disappointed and I assured them that we would come back tomm and that the dign says they will be back to normal. So tonight, January 19, 2023 I take my children back to McDonalds which is a 17 minute drive from home and again do to my job I cannot get there earlier we arrive at 815pm and there’s a sign at the speaker saying closed for maintenance!!!! So I asked is anyone here and a lady comes on and says we are closed! I said last night the sign said tonight will be back to normal and now I wasted and disappointed my children again! I ask well when are you going to be back to normal hours because last night the sign said tonight would be back to normal and she laughs and said tomm we will be back to normal hours. Kids upset and I am also!! That’s gas and time 2 days in a row to be laughed at and told tomm!!!! People’s time and money to go buy food at your business and having signs that are not accurate and then being laughed at and a car for f children very upset at s bull!!! Stop wasting people’s time and money!!! Don’t put up signs to have people come back because it says u will be open when your not!!!!

They use to give refills on Coffee, I was just informed by a worker,you no longer do I asked her for her Name she refused to inform me. She is a young black lady at the One at Western Ave next door to jj fish and Chips.

I have just returned from visiting my sick brother in Kent with my 95year old mother.
On the way home we stopped at Clacket Lane Motorway services on the M25.
I purchased 2x Cheeseburger and fries and a Coffee which I took to my car to eat as my mother has limited mobility.
The food was not up to standard. The fries were cold as was the coffee. We ate the burgers but threw the rest in the rubbish bin.
I will not be using McDonalds again. You are a fast food chain who should be able to serve hot food but apparently can't.

I’m going to make this very clear I’m so feed up with this one McDonald.. I go to McDonald’s mostly everyday.. this one manger in the morning at 7415 Richie Hwy Glen Burnie MD 21060 she has a total attitude problem. This morning I did a curbside order I usually get park anyway when she bought the food to the car she had a total attitude with heading the food I said have a nice day she mumbled under her breath and walk away with a attitude I’m getting so feed up with her attitude I have a speech impediment I always order by the McDonald’s app because of this. I don’t need to be treated liked this with a dam attitude problem this is the first complaint I put in because I had enough something has to be done about this she is liked this to mostly everyone… I know your company won’t do anything anyway so this is probably a waste of time. I don’t complain about things but I’m done dealing with her attitude all the dam time. Have a nice day

Am making a formal complaint every time I go to MCDONALD'S I order something to eat to go they always give me the wrong order I hope you follow up with this complaint this is the location of the Macdonalds restaurant 4505 n hwy 146 bacliff texas 77518

On December 26th I had gone to the Oak Lawn Illinois location off of 105th and Cicero Avenue. It took a while for them to take my order while they had taken five other orders from the other lane. Once they took my order she told me to hold on, then I waited when she got back to me I told her I had already placed my order then she rudely had told me then why didn't I pull up? So I proceeded to pull up and of course they did not have my order. I then again place my order again which was one sandwich and two fries not complicated. I paid for it left the change with them when I got to the second window they still did not know what my order was and asked me to pull to the third window no problem. The so-called manager of the location came to the window to hand me my order while she was on the phone and asked me what my problem was while on the phone. I asked her if she could please put the phone down and she said no she was on the phone with her child. I asked her if her child was in the hospital or dying since I was raised that customer service you need to address the issues with the customer and give them all your attention. She had a massive massive attitude with me but told me the reason why she was giving me an attitude was because I gave her an attitude first. The only reason I was talking to her is because I asked wanted the manager's name for that location and she told me it was Tyra Banks, I was like oh the Victoria's Secret's model? She said yes I said always is that you and she said yes. So now we have all the staff behind her watching how she interacts with customers and they're now thinking it's okay to treat people like that. After our interaction and me telling her about the issues I was having I didn't even get to finish my story and she slammed the window in my face and walked away. This is completely and utterly inappropriate as I am an FBI agent in the Chicago area and this is not the respect that should be given to any customer let alone somebody of the agency. The rude and disrespectfulness that this location has shown is beyond sickening. Not to mention once I did get home they had poured so much salt on the fries that I had to throw them out and the hamburger was cold as it was not cooked and I could not eat that either. This was actually a meal I bought for my mother-in-law so she was not able to have dinner that night. If this is the way your locations treat customers it's going to be all over the Internet pretty fast as a lot of the people I interact with are going to hear about this story and from there it's just going to explode this woman needs to understand what she did was wrong and needs to apologize to me for what she had done. The problem with people this age nowadays think it's okay to be on the phone all the time and it's not. Slamming windows and doors and people's faces is completely disrespectful. I look forward to a response as soon as possible to clear this matter up in a timely manner. Best regard, agent Sizemore

Uncooked meat raw.

I was in Canal walk today and I bought 2 mcfeast large meal and fold over meal large when I get my order my son first noticed that the drink was watery and I told the lady and she gave us another drinks it was a take out when I got home I noticed that the fold over is not here I'm so disappointed they supposed to check the order before they gave it to a customer I'm very very hurt and angry at the same time my money go with water just like that.

I have to get my order after 35 minut all staff is relax very bad experience

Very very upset that the peppermint flavoring is not in all McDonald's restaurants this year for the iced coffee in Etc that was a bad move that is something I look forward to all year

I was just at Macdonald's Settlement City, Port Macquarie. I ordered an sundae as advertised on thier drive through screen. I was the informed that they had run out of icecream. What type of Macdonalds runs out of its supplies by 2:30 pm? This not the first time.

Hey they don’t clean and also they have been trying to get people in trouble and set them up and Steven never do his part of this store and I mean he let all these manager eat and make burgers anytime and let them do what they want and sometime they don’t use gloves and I order a burger and it was so bloody it have made me loose my Appetite of my meal and also they make people feel soo uncomfortable in drive through and service and even there employees I heard a lot of people say it really dirty and also nasty and the manager for night shift Vanessa has an attitude to the employees and customers and people complain to this place and I have multiple weakness and I’m also a very honest person and I’m very religious and I didn’t have the time to get it on camera.

I was in Macdonald's for lunch in Parksville BC with a family member when there was a homeless person sleeping at table that didn't bother me but the staff did. I had ask the staff to just call the police to have the person removed but instead some staff was screaming clapping their hands and one staff member was really very angry bagging things around screaming at me cause I ask them to call the police instead of making a scene. I felt scared the way they were handling this situation cause some people can become violent which could put customers at risk. The one saff member stared being very agresisve with me and my family member we were just watching on how they were handling the situation. He was cleaning banging things around screaming at us sitting their. This was very upsetting the homeless person was ok but the one staff member wasn't and I was scared. I felt he was going to hurt us so we finished our food and left. T

We ordered a 6 piece chicken nuggets with hot mustard and received no sauce, we were also not asked if we wanted apples or extra fries. Apples was on the the receipt and we were given extra fries. We also ordered a quarter pounder with cheese and no onions and it was covered with onions. Very poor service.

After dealing with the rudest drive through person that couldn't take a proper order we received did so inedible we had to toss out. Hamburger undercooked fries so over cooked could have been used as nails. Only edible food was nuggets. No sauce, order not prepared as asked. This has been an ongoing issue with this site and we keeping saying understand covid, but we will not return. This is simply not the first time for bad food and service at this location.

Sit in the r drive through for 15 minutes waiting for someone to take my order I had to call into the store then someone took my order

43345 Junction Plz Ashburn Virginia,
So dissatisfied on this McDonalds! I have complained before about their bathrooms and now they keep the lunch room so cold no one likes to eat in!
We are bus driver for the schools and this location is convenient for us to eat breakfast! But now we just decided to go to the other location in Ashburn! The staff at this store I seen how they ask customers for their phones so that they could do the review and then they give them a coupon to the Mcdonalds! I seen one of the manager do that! The service poor! They don’t want to take order at the register anymore! We all have complained to them letting them know how cold it is in the lunch room! But they don’t do nothing about it! This Mcdonalds location gets worst and worst! It seems they don’t like to work in favor of the customers!

I just drove all about 5 miles at 955 to b told i couldnt get 4 mcflurrys and 4 soft serve cones. They are always tearing down the ice-cream machines bfor 10 when they don't close till 11. They r sending customers away and loosing business because they are too lazy to take 10 minutes after close to clean the ice ream machines. Ive heard from friends all they do is soak the parts and the morning shift puts it back together so y are they tearing down over n hour early. I could understand if it was 1045 but not 945 or 1015 this is the 20th time we were turned away eventho the online app lets it go. Its the only place in town toget it besides burgerking that closes at 10. Dairy queen is only open in summer months. Do you like your employees turning away business and your customers wasting gas for nothing. The place was dead too how hard is it to put it back together quick? The south stmarys street McDonald's in stmarys pa 15857

I wish I could leave a 0 out of 5. Apparently 24 hour drive thru at the downers Grove McDonald's at 63rd and I 355 actually means close before 11pm. Don't claim to be 24 hours and leave lights on if you close before 11pm like Google says

I spent 20 on 2 meals payed £3 delivery fee for him to be over 20 minutes with my food. The food was cold and tough I couldn’t even eat my mckrispy I nearly snapped my tooth trying to bite into it. I had no sauces with my nuggets even when I selected them on the order. The nuggets and chips were freezing I had to warm up myself and it still didn’t fix them. I will never be ordering from McDonald’s again and I would like a full refund of my order. Thanku

ordered food on the mobile ap. I selected the curbside # and it said a 5 minute wait. I waited 20 minutes and then went inside, my order was on the counter and it took another 5 minutes for anyone to help me. My food was cold, the manager who handed me the food took the food out and replaced it but put the incorrect food in bag, I had ordered a Mcdouble and was given a double cheese burger. Then he tipped over the coke I had bought and got coke all over my pants and shoe. He never apologized and just walked away.

address is 416 N Michigan ST. South Bend IN 46601

Walnut and Akers Visalia. 20/26/2022 at approximately 1030, a Mexican female employee working the window took 15 minutes to get me a cookie, when I nicely asked what took so long, she said none of my business, but the truth was every employee was joking and ignoring customers. She then told me to piss off and slammed the window on me and told me if I don’t line it to not do door dash. She acted like a typical low class person.

My complaints with McDonald's in north Vernon in.i am a truck driver of 46 years, I haul out of this town three four times a day day in Day out I stop at McDonald's their sign says 6:00 opening till 10:00 p.m. the doors are shut at 6:00 the manager the workers look at you standing outside in the cold just wanting a cup of coffee so I can go do my job but this is not so everyday they're never open at 6:00 I just wondered why somebody was set out there and let a man sit in the cold not open the doors and get a cup of coffee to go I can't drive my rig through your drive-thrus this seems like this is the best and easiest way for these people to work this is not only here this is everywhere I Go people are afraid I don't get it Hardee's McDonald's all fast food restaurants there is people out here besides themselves that are hungry in the mornings want a cup of coffee and so on I have drink McDonald's coffee for the last 45 years I'm thinking about going somewhere else.

RE: McDonald's Restaurant #10148
141 Wakelon St.
Zebulon, NC 27597
TEL# 919-269-6650

I have lived in the Zebulon community for over 29 years and this particular location always had such a great reputation and excellent Management and Team for decades. However, in the last few years it has continued to decline in efficiency, attitude and customer service which definitely reflects bad management skills. It use to be the fastest McDonald's in Wake County. You can now go in the drive thru at any given time and whether it's busy or not they will always make you wait. They never let you know they acknowledge your presence at the speaker and when you finally speak up and say hello, you get attitude and they tell you to "hold on a minute" or "I'll be right with you". Then after several more minutes you're lucky if they ask you to take your order. Meanwhile more customers are piling in behind and being held up in their orders and wait time. I have specifically avoided this McDonald's location to go to others that are better equipped to handle their customers. It seems there is definitely something going on. I have spoke with past employees who now work for Bojangles because of the "Bad Management" at this particular location. I use to always compliment and thank the employees there in the past but those days are definitely in the past. I would like to continue to go to this location because of the proximity to my home and time allocation. Thank you so much for your consideration in this matter and all that you do to feed our communities.

Best Regards,

Cheryl Pavlovic

Worst food ever eggs cold pancakes cold sausage cold potato patty cold only hot thing was the coffee. No forks or knives? There are several stores close enough to walk to they could not go get some silverware No juice either. My six year old ate nothing it was so awful. Will not be returning!

Every time I go to your restaurant my burger is raw. Ive taken two pictures of two different times of them being undercooked one time it was nearly Raw and I could have gotten sick not only are the burgers raw every time I go there you never ever get it right every time I have to ask them to not put mustard because I'm allergic and every time they put mustard anyway.

Went through drive thru ordered quater pound with cheese 2 Mc doubles and 2 cheese burgers with a med sprite. What I got was fries in stead of the sprite. And manager woukdnt fix it will go back

I got a quarter pounder with cheese the bread was stale it had cold cheese Throne on it and the burger was cold. My French fries were burnt and I only had small pieces of fries.

On Monday at about 10AM at the McDonald's on 18 Mile Road in Sterling Heights, MI., I had a problem with the manger accepting my promo coupon for a buy one, get one free egg mcmuffin. Because of the poor printing, I could not input my survey code and thus could not get a validation code. The manager insisted that I have a validation code and said there were ways of getting on the computer and doing this. I am 77yrs old and often struggle with the computer plus I was already there and in line. Since, I still have my promo receipt, what are these ways? Manager could not/would not provide. I will never go back to this McDonald's again and still have what appears to be an unacceptable receipt. A of this for one dollar.

Okay so like two or three weeks ago I got some french fries and the French fry container when I got home had about a quarter of the fries it was supposed to have in it and I complained. Never got a response never had anybody contact me to make it right so then I go there tonight being September 19th and I place my online order I walked all the way there at 1:00 in the morning. It was a $1 purchase and they told me they couldn't help me not okay I will never go to this McDonald's again and I probably won't ever go to any McDonald's ever again I've had enough it's messed up. If they had good customer service skills they would have gave me my French fry for a dollar for free because they couldn't help me considering the fact that I walked all the way down there for nothing. I guess it's not worth it for McDonald's to give good customer service. It was a dollar item if I was the manager there like I have been before I would have gave the customer the French fry just to know they'll come back again but no they didn't give me anything I walked there for nothing and I'm super mad

A ho was there that robbed my house

Staff very rude. Bought childs meal and adult meal in Varna Bulgaria. The price 41 Leva (£18:98p). When I questioned the price all I got was" what's your problem ". My sprite was a flat coco cola. Fries were rubbery. Altogether a bad experience. The 2 girls were talking in Bulgarian about us and laughing at us.
Robert pearce

Called today to check on my application was told to come in at 12. Come in at 12 and was told I need to come back Thursday at 2. They have someone willing to work there anytime and I feel like since I’m not the same race they just giving me the run around and I’m starting not wanting to work their anymore

I'm a ex employee of McDonald's and have a problem with a Manger telling me inappropriate and gross as well as uncomfortable sayings. I will no longer be spending my money at your store if you can't control a Manger from saying inappropriate things to a customer. I pay for my meals i expect good customer service not to be belittled by your management. Brandy is her name. I will be taking this to corporate if this keeps happening.

Hi,I was visited you store at Ang mo kio AVE 3,at 15.28pm
Your staff reserved me at the payment counter, (Her name is Jolene it is a Chinese women)
The way she asking me regarding my order very unpolite,her tone is very bad seen like not happy,the way she give me the queen no is 82 also rude
I hope you guys should take action about this matter
Because the timing she serving is not crowded at all
I think she is not suitable for service line.im you royal customer since 2009 til now,all the staff is very polite and respectful, this is my first time facing to this problems
Hope you guys will take action
Thanks

Regards,
Phyllinda ong
23/8/2022
15.37

The Emporia,Va is the absolute worst McDonald's I've ever encountered. I've gone through their drive through a couple times going through Emporia and it takes over 30 minutes every time. Yesterday, there were 5 cars in line and it took 30 minutes to get through. The people there act like they don't want to be there and are not courteous at all. Stay away from this McDonald's at all cost.

Everytime I go to McDonalds in Massillon Ohio my order is cold or wrong item.today I asked for an ice mocha coffee they give me a hot one. Sometimes they re really rude like they hate witing on customers. If it wasn't for my grandson wanting a happy meal I would never go back.

Bought the big borrie classic med. Meal x2. It was the most unappetizing burger i have eaten. It was so dry and had about 4 pieces of onion on it. Iam very disappointed with the meal i got.

Rude and Slow. I have to listed to managers rant and complain about other rude customers when they are the ones that were slow and ignored them.

On 16 July 2022, my family and I visited the McDonalds at 1485 Van Buren, Eureka Springs, Arkansas. It was the most horrible experience I ever had with a McDonalds in my life. First, we could not place an order in the restaurant except by using the kiosk. We entered our order and paid for it with a credit card at the kiosk. When our order was finally prepared I asked for a receipt since the kiosk did not print one. The workier/manager said that the kiosk was out of paper and he did not have a key to reload paper so no receipt could be printed. Why wouldn't the "manager" have a key? The order was not correctly filled. First, the large fries did not even fill half the container. And the burgers were not correctly prepared. Condiments on the burgers were not correct as ordered. We tried to get a worker/manager's attention to correct the order and no one would come to the counter. There appeared to be three workers in the restaurant - someone preparing the food, a young girl mopping the floor and the person so said they were the manager. They could see us standing at the counter and simply ignored us. There was one other couple in the restaurant and they also complained about the service. The place was filthy with spilled food on the floor, tables which needed to be wiped. The lady from the couple had grabbed some napkins and was trying to clean the table so they could sit and eat. Just deplorable. Since I did not get a receipt, I could not give you the store number. Having arrived in Little Rock airport earlier in the day, this was the first day of our vacation and I must say it was not a nice way to start our vacation.
I do not normally complain but this was a most horrible experience.
Sincerely,
James M. Fritz, 35824 Diamond Head Court, Zephyrhills, FL. 33541