Contact Pampers Corporate

I received my pampers the outside of box pampers cruisers 360 fit diapers size 5, 112 count. Inside the box is size 5 pull-ups. Wal-Mart would not let me exchange them for the correct diapers. How is this my fault. Very disappointed with pampers packaging department.

I.brought a new pack.airchannel diapers and it gave my child a very bad rash took.him to.da doc 3 times contacted da pmpers company n they said they cant do anything abt is which is very disapointing pamers being such a big brand my child sufferd on his 1ST BDAY DA RASH WAS ONLY WERE DA DIAPER B PLUS IT WAS JUZT LEAKING N ALL DA GEL WAS JUST FALING OFF DA DIAPER THIS COMPANY IS VERY BAD THEY DONT CARE ABT DA WELL BEING OF OUR KIDS I CALLED DA CALL CENTRE FOR COUPLE OF WEEKS THEN ONLY TO FIND OUT NOTHI G CAN B DONE

Good day

My name is Simon Nyatlo and below is my complaint/unsatisfaction from your Pampers nappies.

I have bought a size 4+ jumbo pack of pampers nappies on the 8th of March 2019 at clicks in Bloemfontein middestad.

The problem I am experiencing with these nappies is that every time my 1 year 3 months baby boy wets them they really stink as if he has pooped in them and they leak prematurely. My Son's skin reacts badly to other nappy brands and yours is the one that treats him well so please help me solve these two issues.

My contact number is 072 377 0315

Good Day

I recently purchased a box of pampers online from Takealot and since we started using it, my son doesn't even have it on for an hour and the gel is busy popping out and he plays with it, which is so disgusting. I also found that the nappy seems to leak and wets his clothing as well. Where is the 48 Hour dryness promise? I am very disappointed as this has never happened before and he has been using pampers since he was born and is now 20 months old.

Kindly assist as this now a waste of money having to change him every so frequently.

I’ve been using Pampers since my baby was born with no issues, I purchase only the mega boxes and I have purchased the first box of size 4 (9-14kg maxi) and everyone I used leaked poo, she is 9.5kgs and this shouldn’t happen. These nappies are very expensive and feel disappointed because of all the extra work that needs to be done when the nappie should have help much more in it.
Looking forward to see what Pampers does to rectify the issue.

Can i just ask wtf is going with pampers or p&g or whatever u guys wana call yourselves. Every single pack iv bort for the past few months has had atleast one half or poorly manufactured diaper... my baby boy switched to size 3 now n last week i discovrd 2 broken diapers after having just opened the pack and its not evn half yet, so im sure that il probably find more of these poorly manufactured ones as i go along to continue using the pack. And as i said this has happened many times before but only brort it to ur attention now. I went online and lodged the complaint online n then two days later i was called by someone sooooo rude i honestly felt disturbed after havong spoken to this person. She asked me the details she needed aswell as the product code on the diaper. Bt because the diaper was so poorly manufactured i could hardly even see it so i read to her the numbers as it appeared to me, she became irritated and sighed very loudly in my ears all because i was having trouble seeing the code and when i told her i wasnt happy with that she kept speaking over me, i had to literally ask her numerous tyms "please can u let me finish" n still she would let me speak.. I myself work in customer service and hav many years of experience so i know that this is not the way. Wen i requested to speak to a manager she told me no i cant n she ended up telling me that they will have to get back to me and gave me a lousy R50 discount voucher. I mean reli now??? Im a single mom and i spend so much money on diapers and iv been using pampers ever since my baby was born which is over roughly R800 mnthly as my son goes thru almost 4 jumbo packs per mnth. I was promised a call back withing 48hrs from a manger or superior n that didn happen either so i just left it and chose to not let it upset me further.

So then yesterday my sister visited with her 1 year old son and also complained about the new active baby dry pampers 4+. She told me that in one pack she had 3 poorly manufactured diapers. Then she purchased a new pack for her little boy yesterday and it was probably the 4th or 5th diaper that she got to n found it breaking off n tearing literally like a piece of papeer infront of my eyes.

I cant express enough how dissapointed we are in pampers to the point where ive decided to completely switch over to a different brand and only wish that i had written down the name of that very rude consultant wu delt with my issue the other day.

I am quit disappointed in pamper.
I have been using pamper from the first day my son was born now he is 5 month 2 weeks but the pamper has been opening up on the sides and gel is come out I am not happy most nights I have to get up to change my child twice.
one pee and I have to change him because it looks heavy on him.

what is going on with pamper premium ?????? sad

Here recently I bought a box of size 4 diapers for my son at walmart and I opened up the box and some tabs wasn't attached to the diapers this is second box I ran into that was like that. I didn't make a complaint on first box. Help appreciated

I went to Walmart and bought some diapers and half of the diapers were scenes and ripped. I'm a single dad with the mother out of the picture. Walmart would not let me return them. I spent 20 bucks for half a box. I was really upset. You guys need to let Walmart know that they should be able to exchange diapers if anyone run into the same probem

all the side flips of ur pampers premium breaks when i change my son he has to be changed every hour because the nappy causes him to wet himself ive bought jus over 10 packs at dishem he is now a size 3 and i cant replace it because its pricey and i bought it in bulk before he was born he is 7 months and i literally have to dress him 5 to 6 time a day. we cant use anuda diaper due to him having sensitive skin hence us opting for pampers premium

Hi x is baie kwaard won't x is ma alleen kry net Sassa vr my kinders maar my baby kaan nie ander nappies draai nie x Ht 20 nappies wnt die gel uit kom by die kaant VN die naapies En 10 nappies wnt nie kn stiek nie En die pampers hou vr my vr n maand maar nou hou DT nie net vr die maand nou moet x gaan kyk geld om vr haar nou weer pampers te koop dankie

I am very unsatisfied with your product. I have been buying for more than 2 years pampers nappies. I recently discovered that the quality of nappies became so thin and leaks at night. You can clearly see we you open the nappies that it is not even covered properly with lining. I'm really unhappy.

I'm really disappointed with your diapers.you say last up to 7hrs but I have to change my baby every hour.my newborn has a bad rash now.pampers I'm really upset.

I've been using pampers premium care for the past 4months now and I Love the product for my first baby. However I just purchased a box of premium care no.4 and they are not the same as the other diapers I've been using these past months. When I did purchase the box it was different,it was blue instead of gold and wen asked the sales consultant I was told it's the same thing however it is not it's made with such poor material and I'm not satisfied at all since they won't give me a refund or at least a gold box of diapers in exchange.

Good day

Kindly note,I think pampers is an excellent brand and comes highly recommended by millions of moms.I myself used pampers on my newborn,very happy the absorbent quality is excellent. but today I found that 3 diapers in one pack had a default.the stickey valcro strap was out of position and when I did strap my baby up,it had lost its stickyness.I have found this on 3 diapers,I was very.dissapointed and really dont want to move to a different brand,just making you guys aware,and to maybe buckle up on quality control before it leaves to the market.I also use the pampers wet wipes,my only issue is when you remove one wet wipe,a Few comes out at once,it's a complete waste and considering the price every, wet wipe counts,it's a lot of wastage ,maybe try to improve on packing skills

Thank you
I look forward to positive feedback

Bought a pack of Pampers active baby..
It is horrible. I would think Pampers is better quality than Huggies... What a big mistake.
My baby leaks at night when sleeping with the nappy put on going to bed (Huggies NO LEAKS ALL NIGHT)
Even during day time the nappy leaks fluid. It is the worst I've ever used and Pampers is supposed to be a NO1 brand in nappies... I beg to differ..

I bought a mega box pampers and still now another 2 jumbo pack pampers and the nappy is keep on getting opened whilst on the child.
the sticker is not sticking properly.This is so frustrating as i just thought it was only the box that had the problem but now i see its all the pamper nappies.Why is the quality so poor?We pay good money for these nappies and i am really thinking of switching to another brand.Really unhappy.
This is wasting my money really .

I bought a big box of diappers brand pampers and the very first day my son used them the cotton from inside the pampers started to fall out of it. REALLY BAD BRAND

I am extremely disappointed at the quality of the pampers active baby dry nappies product that has been put out to the public to purchase, especially as a loyal customer who has been purchasing pampers for the past few years. In October I purchased two Jumbo packs size 4 nappies and out of these packs there were 3 nappies which had burst after 2 hours. I did not file a complaint at then as I assumed that It was a once- off defect and felt that the next time we buy pampers it would be of a better quality.

However at the beginning of this month, November, I bought another Jumbo pack. This time 6 nappies are defective and have broken. 5 of the nappies have the strip that is meant to hold the nappy break off. The 6th nappy seems to be stuck together. You cannot unfold the nappy as this causes the entire nappy to tear. I have chosen not to buy nappies from another brand as we trusted the Pampers brand based on the quality, however this has now become an added expense and a waste of time.

I do have the unused nappies as proof in regards to the problem. Please can I get an urgent reply with a suitable solution?

My complaint is about the pampers pants jumbo pack I recently bought. My baby is 1year 11months and I only use pampers, either premium care or mostly active baby.. I decided to try the pampers pants and was higly dissapointed. My baby is soaking wet every morning, so is my bedding. The first amd second night I overlooked it but since its been happening for 5 consecutive nights I have to complain about this because I bath him at 8:00pm and he wakes up at 6:30Am soaking wet, thats 10 hours as suppose to the 12 hour promise, this has never ever happend with the normal active baby nappy but now ive lost my trust in pampers. Highly frustrated and dissapointed.

My baby is using pampers new baby. Here is my complaint, I am extremely upset because the sticky strap which holds the diaper together constantly break and then she wets the bed or where ever she at, this happened 4 times already. I am not impressed. There must be a phone number I can call to contact the corporate office!

I bought my daughter a box of pampers premium care size 4 diapers. Now I want to return them! I am extremely unhappy because I've been through the box in less than a week because the nappy gets so full quick and i need to wake up during the night because the nappy just doesn't keep. This is the first time I have experienced this. Anyone else have this problem with Pampers? Would be great to call their service line and get my money back! I have attached a photo for the department in case it is helpful.