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Write for Us Pizza Hut Complaints Continued... (Page 28)
1360+ reviews added so far. Upset? Call Pizza Hut corporate: (972) 338-7700
We went to our local Pizza Hut, Oberlin KS 67749. Ordered a personal pizza a head of time for our daughter so it would have time to cool. 10 minutes later my husband and I placed our order. The waitress did not take our menus. When we got our salads we waited for a while and had to get up and get our own silverware while I was doing that I took back our menus. My husbands order and our daughters order showed up at the same time. Pizza still too hot for a 3yr old. Then by the time they finished their food we heard the cook say he just put in the pizza rolls (my order)had to wait more 10min for mine to cook. Just got it to go by the time is was done. We did not receive a discount or even an apology. Looks like pizza hut won’t be getting our business for a while.
Ordered a Spinach Alfredo thin crust pizza last night from pizza hut. This thing that showed up at my door 5o minutes later was absolutely the worst pizza I have ever gotten in my 44 years. First it was cold, so cold that not even the Microwave could save this thing. It tasted like cardboard, absolutely disgusting. I took a bite and ran the rest of the pizza out to the dumpster. I have ordered from pizza hut before and gotten a good pizza but after this I will never order pizza from them again.
I went online to pizzahut.com and ordered my pizza at 6.30pm and to be delivered in 50 minutes. It’s now 8.30pm still no pizza has arrived, I rang the pizza hut location in Brassall to be told that it has not left the store yet. I have a small child who wants his dinner,and should be in bed already…Please explain why I should ever order anything from Pizza Hut again, period. A company should be able to keep a website up and take track of orders being delivered, or they shouldn’t have a website. I expected to be treated with better customer service, and expected something other than problems from Pizza Hut.
Ordered at 5:30 and didn’t get the pizza till 7:30. The driver seemed like he didn’t care. He gave me my food and I handed him $30; my order was $25. Instead of even pretending to get change while waiting, he said “There’s your food.” Normally I give the Pizza Hut drivers the change. But to expect a $5 tip is ridiculous. I get my food and realized he never gave me the 2 liter that was supposed to come with it. He was long gone and he never called or tried to rectify the situation. I finally get down to eating and the pizza is stone cold. I realize pizza is hard to keep warm in Alaska, but Pizza Hut could at least try to make an effort.
He had another 3 or 4 orders in the same bag and obviously had trouble organizing the orders. This is the third time I’ve ordered from that Pizza Hut location, and the second time they were extremely late and messed up my order. Needless to say, this is the last time I order from them.
I ordered a pizza from the pizza hut on 2222 in Austin tx, and they told me it would be 40min. I called them back after an hour and the guy says “I’m sorry sir we dont have you in the system” so I was talking to an operator when he told me I was on the way? Due to yalls lack of customer service I will never order from Pizza Hut again.
We went to pizza hut in abbotsford and ordered some pizza and when we got it it had almost no toppings. When we complained she waved her hand at us and said thats just the way kitchen makes it so your basically going to have to deal. I couldnt believe it. Then when you go make a complaint to head office they send the email to the store and of course no one responds.
Plus when you go in for their buffet you always end up standing around because when they run out of stuff they take forever replacing it.
Horrid place. Customer service just isnt what it used to be.
I paid for a pizza hut pizza over the phone from work because my child was hungry. I was never contacted about mistake it was until i went down there. The girl had a nasty attitude when i told her i was going to complaint with corp. She laughed and said whatever they was franchised! Tonight i ordered my pizza hut pizza @ 7:51 i got it at 9:20. Worst of all it was cold and burnt! The wings tasted kinda like rubber! I called to complaint and they never apologized or faked at least understanding the issue. I spent almost $40 and pizza hut was nasty!
We ordered a medium pizza hut pizza with three toppings witch where pepperoni ham and extra cheese. We then drove 11 miles to the nearest pizza hut to pick it up. When we arrived at home with the pizza we found it did not have extra cheese only three pieces of ham, and only three pepperoni. What a rip off and it cost us 11.66 plus the gas to pick it up!
I had guests at home. So we decided to order Pizza from Pizza Hut, our Guests were charged up. In spite of asking him repeatedly, if the quantity that I was ordering was sufficient, he said the non-veg pizza was good enough for 3 people. It was such an embarrassment when we took the pizza delivery, that we found the pizza was not sufficient for even 2 people forget 3 as suggested by Pizza Hut. He was in such a hurry of taking the order that he forgot giving suitable recommendations to the customer, that was definitely the worst delivery experience ever, thanks Pizza Hut Delivery!
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