Taco Bell Complaints Continued... (Page 6)

For the last month or so, every single time I've ordered a bean burrito with extra onions, I have had my order messed up. Either I get a burrito with no onions, a burrito with sour cream, or a burrito with no cheese. Never have I gotten a burrito with extra onions like I order. This has happened about 7 times. The location of the Taco Bell this had happened in is 4th street, Leavenworth, Kansas. If something could be done about this, I would greatly appreciate it. I'm getting really tired of wasting my money and not getting what I ordered and paid for.

My fiancé went into the lobby to order. He had ordered two chicken chalupas two Mexican pizzas and a XXL chicken nacho. We noticed the sour cream tasted funny, the chicken was cold and usually it is warm. We only live 5 min away from Taco Bell. I was a manager in the fast food business for two years. We love going there to eat and normally it's good food.

When I called to complain, the gal that I talked to I asked to speak to a manager and she said,"maybe I can help u."(In a restaurant business when someone asks to speak to a manager you let them speak to a manager). I told her my fiancé went into the lobby to order and when i tried to explain to the gal what was wrong she interrupted me twice asking me if he grabbed the wrong bag.

I had told her no and finally got to explain my reason for calling. Then she said,"I'm gunna have to get your name and number because I can't help you. A manager will call u back." I never got a call back. As a customer and a former manager I feel I had been treated poorly and not put as a valuable customer. Store location: W. Main St Rapid City SD 57702

So I'll start off by asking, how many times have you said, "Ok, I'll give it one more try." This was what I was telling myself as I debated after what to eat after a long 14 hour shift with not many options out there. I had been cheated by taco bell at numerous occasions for the lack-of-meat in...well...just about anything I ordered and vowed never again, only to find myself at 10pm standing in front of the archaic lit sign telling myself it would be a mistake. It was. So I decided to try the XXL Chalupa and a taco to subdue my apetite. I got the items home and I expected the box to be way bigger than the XXL Chalupa, not surprised.

I expected it to be not as big as advertised. It wasn't. HOWEVER, when the amount of meat in my XXL Chalupa is the same as or less than a regular taco, NOW I have a reason to complain. It's pitiful and false advertising. They only do this so you pay more and only get a vegetarian pita sandwich instead. What's the deal, it's not even 100% ground beef and only enough to pass food standards at that. So don't be fooled by this campaign to boost the Taco Bell corporate fat cats by advertising something that's not. I wish I could submit pictures to show proof.

I was at the west mifflin Taco Bell tonight and I had a big order. they forgot to give us our 2 cheesy gordita crunches so we went back to get them. the guy told us he didn't charge us for them but I wouldn't know because he never gave me my receipt. he also forgot out other hard taco which he did not charge us for. when we got back to our house we found that the big box we ordered was missing a burrito and taco. I just would like my orders to go through and have an easy time getting the food I want.

On oct 22nd in the afternoon my family went to taco bell on hegenberger in oakland ca we ordered two mexican pizza combos a nacho bellgrande and a kids meal with an extra taco it came to 23.00 and when we got home my husband said his pizza tasted funny,like it was stale. I in turn tried mine and it tasted like stale chips. It was gross so we shared the nacho bellegrande and the chips were old and didnt taste fresh at all. I ended up with diarrhea and an upset stomach which upset me. My husband threw up and didnt feel well after consuming this food. On top of that I didnt get a receipt with my order I am upset because ive been a customer of taco bells for years and this location always has an issue with freshness and accuracy of getting orders right. I want to be compensated in some way I am reporting this location to the health dept. Of oakland and filing a complaint with the BBB.

I work over nights (9pm-5:30am) my lunch falls at 2am every night. This means I only get to eat Taco Bell on Fridays &saturday when they are open until 3am. Also I only get 30 minute lunches, usually takes me 5 mins there 5mins order 5 mins back. Today 11/4/12 was the end of day light savings so time went from 1:59am back to 1:00am, so my lunch was "postponed" until the actual 2:00am. Taco Bell #028279 apparently didn't do the same ( work until the REAL 3:00am) instead they closed at 2:00am. Not only that when I pull to the window the gentleman opened it and was very rude about the ordeal telling me its really like 3:000am for people who work over night (I work overnight) I know it may seem like 3:00 am but I had to work an extra hour and had to wait an extra hour for lunch!

Had he just been polite and said maybe that its policy for Taco Bell to do this during time change (but in spring do they stay open an hour late?) but he didn't instead be made me feel like the dumb one in the situation instead of using good customer service and explaining that maybe Taco Bell can't pay an extra hour for their employees or whatever reason the company has for not following time change like the rest of the world. In the end I effectively used the same 15 minutes I usually do to make a trip to Taco Bell but got no food, & by then had no time to go else where, so now stuck at work hungry with another 4 hours left in my shift & since I had no food for the last 15 minutes of my lunch break I used that time to fill out this survey.

I usually receive great service from this store besides employees having shirts untucked and piercings in their face, fake nails and find it ok to carry on their conversation about their lives and joke while I'm at the window, usually food is good and service is fast. This experience may change my usuall Friday & Saturday lunch at Taco Bell ( which I have done for the last 13 months) also my fellow co-workers had the same experience that had lunch at 2:00am and tried Taco Bell. Disappointed!

I have recently made a stop by Taco Bell in Odessa, Tx on West County RD. The inside was filthy, none of the tables were clean. The service was horrible. After receiving our food, we noticed that our food was not fully cooked. I asked to speak to a manager and the manager on duty that night, walked out of the entrance walked back in and said, " You're talking to her." The young lady was very disrespectful. I'm sure if I had eaten that food I would have gotten food poisoning. I will never eat at this location again. I am writing this complaint because of the service that was provided was aweful. I have and will keep reporting this location to the health department until something is done about this. As long as this service keeps taking place, I do not see this location being opened very much longer. Every fast food restaurant has it flaws, however what took place was very out of line. I will do what it takes to share my voice.
Thank you
Kasondra Becerra

I am a regular at koramangala outlet. This time I was closer to Bannerghatta road hence dropped in at gopalan mall - Taco Bell along with my family.The behaviour of the guys who serve us is just next to horrible.Very rude and arrogant. I ordered quite a lot for my family and myself which was just so bad that all of us fell sick getting back home.

Food was tasteless. I tried to tell the attendee there but to no avail. Forget compensating or giving fresh made stuff they went on defensive and did not even accept they could be on the wrong end too. Totally disappointed with the service and the food.

If I'm not well compensated for the loss of health and time and money I spent on this place I would never ever return to TACO BELL and would see to it that my friends and family too don't visit any outlets.

I'm taking my complaint straight to the FTC for gross intentional false advertising. Got sucked into buying one of these from the world series commercials and what a major disappointment. The amount of food in the commercial was at least four times what they actually give you. In fact, it's no more than the standard Beef Chalupa Supreme which is a fraction of the cost. Got lots of pictures to show the incredible discrepancy from what they show you in the commercials.

The Taco Bell restaurant located in Covington, Tn. is ridiculous. There has been a period of three weekends in a row that reminds me why I stopped eating at Taco Bell to begin with. First weekend, the lady comes to the drive thru speaker and thanks me for coming to Taco Bell but they are out of meat, hard taco shells, tomatoes, cheese, sour cream, and potatoes along with anything else that was needed to eat at Taco Bell. I asked her what do you have? She giggled and said a few soft tacos and coke to drink. The next week, I try it again, drive to the drive thru and the lady says their system is down. The next week, the week of Dec. 8, 2012, I get the same response. This was the last straw. First of all, I go through the drive thru at 11:30 pm.

What restaurant is completely out of everything? That restaurant needs a new manager because someone is NOT doing their job. The lights are out when I drive in the parking lot every night like they are closed when they do not close until later. The employees are having a great time in the lobby, where all can see because we are driving by. This has been going on for a while. It would not surprise me if the revenue at this restaurant has decreased. It is ridiculous. I like Taco Bell food but if this is the representation that is allowed I can eat somewhere else. I work hard for my money to spend it at an establishment that is irresponsible enough to allow their food storage to deplete, their employees to have parties in the lobby for all to see and a company to not keep up on technology to keep a system working for a simple transaction.

Hi. I love taco bell but I am extremely disappointed with the last service I received. My cantina bowl was a little runny but I thought it was melted sour cream. Next day i had diarrhea ALL DAY. Worst experience I've ever had with taco bell. I'll be sure to let people know about my experience

Went to taco bell004583, montgomery ,Al.
5/3/2013. .. Order# 109169 & 109170...ordered 2 bean burritos with xtra cheese no onion..& mex pizza..got 2 bean burritos hardley any chees but got charged for 2 xtra cheese...also ordered burrito supreme w xtra onions , no cheese,no sour cream no tomato... Did not get onions... Had to ask for onions....would have gone back but was traveling and on I 85 before noticed...i do not live there... Live in beach city Tx

If they ask you what you want and do what they want it does not do any good asking what we want

Every time my boyfriend and I go to the Taco Bell on W Kennedy Blvd in Tampa Fl - store #G135063, we ALWAYS have something wrong with our order. They do not care whatsoever about customer service. On this particular occassion, Not only was my crunchwrap supreme burnt and had lettuce in it after asking for it to be held, but they gave us a Pepsi instead of a Mountain Dew. When my boyfriend realized the drink was wrong after pulling away, he pulled up to the front door to get it switched out. The employee who was sitting on top of the counter would not let him in, claiming that "they were closed". He then banged on the door and shouted for someone to fix their mistake and someone else had to come out from the back to open the door and switch out the drink...all while the other guy sat on his butt. It floors me that this store and the employees are allowed to continue operating in this manner without corporate interference. Talk about giving Taco Bell a bad name, this store is so unprofessional and I will never be dining here again. The lack of care and courtesy gets me so angry and irritated, that it is not worth it anymore. Looks like I'll be going elsewhere, because I also refuse to drive further for another Taco Bell that MIGHT get my order right.

I used to love taco bell but the past 6 or 7 times ive went there ive had to double check my order with personnel 3times for one order. I am sadto say I was treated poorly and talked to like I was dumb. All my orders have been cold and they refuse to fix my order cause I submitted it over the intercom. This is the coeur dalene Idaho appleway taco bell I hope this gets taken care of soon and I can stop feeling like I'm stupid eating at my favorite place and feel like I'm not wasting my money.

I just got done working a 12 hours shift and wanted something quick and filling. I stopped in at the Taco Bell in Portage Indiana and it didn't appear to be busy. I ordered the $5 box special and my wife ordered a meximelt. The time on our receipt says 6:27 and we got our food at 6:43. The lady behind the counter (who appered to be stoned) must have put the order in wrong because we ended up with a pizza instead of the meximelt and the burrito I got was cold and looked like a pile of s&!$. What is it I paid $15 for again??? I have never waited that long for fast food and will never come back to the Portage Taco Bell

So my boys decided on Taco Bell. So I drug my old butt off the couch to take them. They went in to order while I stayed in the car. We get home and they didnt give us our whole order. I asked the boys is it worth it to go back? They said no don't go back when we placed our order they started yelling and cussing at us and the cashier was saying sorry,sorry you just have a big order. WHAT?? I grabbed up the receipt and marched my butt over to the Tecumseh, Michigan Taco Bell. The manager on shift said I just got here and have no idea what happened. I said this is ridiculous!! This is a place of business and your job is to sell food and when my 13 and 15 yr old order they get cussed at? She said there is nothing I can do but say I am sorry. I asked for a number to corporate and she could not give me one! WHAT?? She said to go on the web site to find a number but not to bother because nothing will happen. SERIOUSLY!!! I am still fuming inside! I will NEVER step foot in this Taco Bell EVER again!

i ordered empanada from your menu. the picture looks like a pie!!! i was so disappointed when i received it!!! where is the pie like desert????!!! unbelievable!!! the shape doesnt look like the picture the outside deep fried crust is not as the picture!! i did not want something deep fried in oil oil oil!!

thanks alot waste of my money !!! cause i threw it away!! another person was w me and they ordered a double decker taco supreme and it came wiithout sour cream and no tomatoes !! which is not a supreme!! all this after waiting a half hour in your line !!!! what the heck is going on with you guys ?? u need to re train your employees???

or just supervise a little closer? whatever your problem is i hope you fix it by the next time i'm brave enough to go to your establishment!! thank you so much for the poopy experience!!!

My son wife and I walked into taco bell, we were standing in front of the register and the cashier was at a table talking to her some customers(friends). Even after she saw us she made no attempt to speak. I asked her if she was the cashier and I got a mean look for interupting her conversation.

After we ordered we sat down, after waiting ten minutes my wife got up to go wait on the food, and when the cook realized that she was looking at him goofing around he looked at her then "started" our order.

Me and my boyfriend went to Taco Bell on six forks and Strickland in Raleigh and got there at 10:50 sat at the drive thru for 5 minutes then procceeded to the window because no one was talking back to us and tapped on the glass (it was now 10:58) and we asked if they were open (knowing they didn't close until 11:00) the delivery guy rudly said no while the employees were hiding behind the wall laughing. I replied seriously and he said seriously leave. It was very disrespectful and don't ever plan on going back and spreading the word about my experience.

Sincerely,
A disappointed customer

I placed an order at Taco Bell in Olive Branch, MS about a month ago. My order was correct on the screen, I paid, and drove away. When I got home, my bag was missing an item. ( chicken quesadilla) I called the store and spoke with a manager who gave me her name and said next time I come in to mention her name and they would replace my missing item. Tonight, I went to get my order and the cashier says it has to be within seven days. I tell her the manager on the phone never mentioned that. She says she asked her manager and he's sticking to the seven day rule. So, not only did I not get my order, I also don't get a refund. What happen to good customer service? I will not be eating at Another Taco Bell again.

I went to Taco Bell tonight, tried to order a smothered Burrito. They said they were out of beans. I asked her what they were going to substitute, says
said nothing was going to be substituted, I asked her what about adding some more rice she said that would be extra. That is poor business. It is bad enough their service is slow. I wished you could check on this.

I went through the drive thru at the Taco Bell located on Palmdale Rd. in the city of Victorville, Ca. on the evening of March 4th 2013. I bought 2 Crunchwrap Supremes, 2 Locos Tacos, and a medium Sierra Mist. When I got home, I began to eat one of the Crunchwraps and on the second bite, I found a chewed up blue piece of gum inside that I had bitten a piece of. It was the most disgusting thing I have ever experienced in dealing with Taco Bell. The Crunchwrap was taken back to the Taco Bell along with the gum and they didn't seem to care very much. They asked if I was sure that it was gum and I proceeded to show them. The woman behind the counter just said ewww and said so what, you want another Crunchwrap? She was informed that I will never eat anything from them again. I truly hope that something is done to make sure no one else has to deal with disgust and the utter disregard I received at this "place of business". I've also experienced them keeping $8.00 worth of change and laughing in my face. I guess they felt ok doing that because they did not believe I could prove it. I will never do business with Taco Bell again in life.

I live in central Pennsylvania and have several Taco Bells around me. I occasionally eat there, but I wanted to send my son some Taco Bell gift cards as there is a Taco Bell walking distance from his college. I stopped at a Taco Bell in a mall and they told me they do not have them there as they're not a corporate store. I would need to go to a different store. The mall store was combined with KFC. So I went to another Taco Bell and mistakingly asked for a gift certificate. they said they do not carry them. I then called an 800 number for Taco Bell and they informed me they do not offer gift certificates, but rather gift cards, which is what I meant in the first place. The 800 number told me Taco Bell will have gift cards. Then I went to a DIFFERENT Taco Bell, only to be informed they're a corporate store and do not sell gift cards. I would have to go to Walmart. I went to Walmart and they do not carry them. They said they might have around Christmas, but do not anymore. After being sent on a wild goose chase, (if it was just for me, I would've stopped at round 2), I've come to the conclusion Taco Bell doesn't really need the business. I buy my son gift cards for McDonalds and Subway and neither of those restaurants have any problems with issuing me gift cards. Thanks for listening.

A few weeks ago I have them a $20 at the drive through window but they claimed I only gave a 10. Thinking ok, maybe I made a mistake, I accepted that but have been ultra careful since then with the bills I hand over.
Today the same thing happened. I am 100 percent certain I handed over a 20 but the attendent insisted it was only a 10. I drove off and will never go there again. I am ABSOLUTELY certain that it was a 20 that I handed over.

I went to Tace Bell tonight on heckle Blvd. in rock hill sc. i was in line for 25 mins. i asked the person at the window did'nt they they have a time limit to serve the customer's and she replied no not when I'am the only one in the kitchen. I'm in management and she was wrong to tell a customer that, howevre they are the worst every time i go to this fast resturant. they act like time to a customer doesn't matter. thank you

I ordered Taco Bell To-Go this afternoon, around 3pm. I was home by 3:10 and immediately sat down to eat. My food is still hot, but both of my tacos and my quesadilla are extremely soggy; even the paper is soggy, and has melted to the food, making opening the wrapper impossible without picking off each shred of the wrapper. I am absolutely disgusted with this; I adore Taco Bell, but this is gross. This food has quite obviously sat on a warmer all afternoon.

I also wasn't offered taco sauce, and didn't realize it until I got home! So heartbroken... it's like a naked taco.

I went to taco bell/kfc last week with my children. i worked a long day and didnt want to cook. I have always loved taco bell and the food. I usually go through drive thru but my oldest son wanted to go inside and eat. After i ordered i went and found a table to sit at. Whiich there wasnt a clean one in the whole place. So i chose a table and took out my sons baby wipes and wiped a table down and its chairs. Also had to scrub the booster seat i put my child in.

Im was grossed out completely when it took five baby wipes and they were black! Obviously the table has not been cleaned in forever or the chairs or booster. As i sat there and waited for myfood i was looking around. The floors looked like they werent swept once all day, the napkin holders whichare two large ones were empty. The garbage full. The co workers were even sloppy looking with ripped up, baggy black pants. Im happy i didnt order much cause i just wanted to leave. I ordered a gordita and ate almost all of it.

Well i woke up at 2 am sicker then ever and vomiting. Im thinkin the sauce on the gordita was sour. it had a funky taste when i was eating it but i just thought i was grossed out with just eating there. I just think that place needs some good management or a food inspection. I am sorry to say i will not eat there again! not even through drive thru. i had no idea the place was this dirty!! please please clean it up..

This evening my husband and I stopped in at the Franklin, Indiana Taco Bell for dinner. While we were waiting to order, someone came into the resteraunt with a dog. The Taco Bell employee named Christy, who took our order, came behind the counter and informed the customer who had the dog that if the dog is not a service dog they had remove the dog from the resteraunt. While she was speaking to the customer she petted the dog and asked another employee (who was eating) if they would watch the dog outside while the customer ordered their food. The employee was happy to do so. Then Christy returned to the counter to take our order without WASHING her hands. At that time, we placed our order. Then we waited 25 minutes and asked how much longer it would take. Christy apologized for the wait and encouraged the cook to speed up. We finally received our food after 30 minutes if waiting!!! My husband ordered a Big Box with both tacos being a supreme taco. Unfortunately, neither taco in his Big Box were supreme tacos. The ONLY type of offer received for our inconvenience was a Carmel Apple Empada. Needless to say, we were exteremly dissatisfied with the service received and may never return!!

I ordered a mexican pizza meal, which came with two taco supremes.. after eating the first supreme, I noticed that the second one had green mold on one of the tomatoes and a smaller spot on another tomatoe. This was by far the most disgusting experience I have ever encountered at any fast food chain. You have lost a loyal costumer and more than likely my friends and family after I spread the word. It was at the state st. Location in rockford, il. I would hope you take this seriously, as people could become sick and start a lawsuit against your company. Thank you for your time.

I went to taco bell in yuma AZ 026030 on 32nd street.we went around 7:30pm .the manager Brandon was really rude about me letting him that there was a hair on my burrito.he even blame me about putting the hair on the burrito.this is not how you run a store with rude managers like this one.very upset and will never recommend this or any taco bell to no one and I'll make sure everyone know how rude managers are

I live about 15 minutes out of town. I just went to taco bell for my kids dinner. I had ordered 2 chicken burritos for my daughter and of course I recieved 2 chicken tacos. She does not like the tacos and would not eat. This has happened to me before more than once. It is very incovienent for me to run all the way back to town just to replace $2.00 worth of food when gas is so high. I called and they say when you are in the next time we will replace them. That does not help when that was my daughters super. There had also been times that I came home and did not recieve all my food. When I order out to eat food it is because I didn't have time to cook and when this happens I have to cook anyway so what is the purpose of stopping in the first place. Instead of saying they will replace it the next time they need to waste the time and gas to bring it to me. At times I look in the bag but other times I am in such a hurry I don't think to look. I have a tight scedule where my time is limited because I have a mom at home with dementia and I have to pay a sitter while I am gone along with several appointments for my disabled child

Monsieur/Madame
-i've noticed for some time now that the food that is being served at taco bell doesn't even come close to quality and quantity anymore (such as years ago)
-this evening i ordered 2 bean burritos and all i got were two deflated pitas with nothing but cheeze whiz in the middle, and hardly any meat at all, it was like eating pita and nothing else
-what i saw on the menu and what i received was not the same at all
-maybe being a loyal customer to taco bell i should have complained to someone at the restaurant, and it might have made a difference or not, but i don't believe it should come to that
-what i saw was embarassing and this is why i submit this complaint
-just consider me now a past taco bell customer

I'm tired of ordering sour cream on every item and not getting it but getting charged for it. Every single time I go to the Southgate, Mi taco bell on fort street, I order the same damn items, a mexican pizza plus sour cream and a mexi melt plus sour cream, and I 4-5 times per week. More than half the times I do not get sour cream on them. We got 16 inches of snow yesterday, should I have to drive back up there just to get my sour cream on them? It isnt right, its like giving taco bell a free dollar every time i go there, and I dont want to quit giving them my business but its getting old fast.

Hi I've been a fan of your food for some years probably since the 90s so I go tonite 1/25/15 into a taco bell on I75 near Findlay ohio to order a Mexican pizza and was told we don't sell them because we don't have a deep fryer? What's with that I go into any taco bell in this country nd order pizza I don't need to here this my question is why am I standing in one of your franchises and I can't order a Mexican pizza because your franchise doesn't have a deep fryer ? You want my business but I put up with this?

I went sat at 10:30pm and ordered a gordita box. And service was slow because they had a car broken down. I called a family member to help who had a tow truck. I ate the food and went to church and at church the next day. I was rushed to the ER for food poisoning and I waited till Tuesday to talk to them and the GM took care of me by giving me a full refund. But I will never eat their again I am too afraid.

I am writing in reguarding this is the 3rd meal in which hair was in the food. Your staff at the Hoover location in Warren, Michigan. I NEVER see the staff wearing hair nets or plastic gloves in food prep. I know this is a major violation to the Board of Health. I had long hair in the cheese of nacho's, another time was hair FROZEN in the Starburst freeze!!!!! the 3rd and last time was hair across my Tostada. Your need to have your management team enforce the proper code which requires gloves and hair nets to be worn during food prep. My your children are no longer interested since these last 3 events. Maybe we should check into DEl Taco and see if that staff wears golves and hairnets during food prep. Please pass this on to the management team at this location.

Lisa Walker and disappointed family of (6)

On Friday 3/21 I bought two beef chalupas from the east broad st location and they were very good. The next day
I decided to do lunch at the taco bell on south Hamilton rd. Big mistake. The shell were too hard to eat. I tried
breaking off the very hard edges but still could not eat them. The only reason I didn’t take them back is because I
was too far away. I will never go there again. Whoever made those chalupas had to know that they were not fit
for human consumption.

I visited a North Lauderdale Taco Bell on Rock Island Rd a few days ago and on the counter is a game that you drop in your quarters/dimes etc and you can win some food. I gave my grandson a $1.50 and his friend that was with us 50 cents. They were dropping in the money and the friend at the last quarter got it on the yellow ledge which meant he won something. He was so happy at that time the guy behind the counter wiggles the thing the coin fell off and he said that thing is broken. The kids just looked like WHAT I asked to speak to a manager and he was no help at all. He said I can give you a free taco. I was like it is not free i just paid $2 dollars for it. He said well i cant give you the money back. I asked him why when the kids had been playing the game for a while did you wait til they got one on the yellow ledge before you said it was broken? He didnt have anything to say. I feel this is a scam . There was a lot of money in the game and I wonder how many other people got scammed. Please respond and tell me why this is ok.

I took my grandson and his friend to Taco Bell in north laudrdale yesterday and on the counter near the cash register there is a game. Where you drop a coi. In and can win free food. I gave my grandson. 1 50 in coins and 50 cents to his friend. As they put the coins I to the game the last coin landed on the yellow bar. My grandsons friend said yeah I won. At that moment I looked to see it on the yellow shelf. Then the man behind the counter shook if off and said that is broken. The kids were like what happened. I asked to see the managed because they watched the kids put the money in and never said if was broken until they won. The manager was. I help at all. He had no answers but to give me a free. Taco. I said if is not free thy just laid for if in the Adam machine I try to tell my kid that fair is fair and they saw today that this is not always true. I would like a response as to why this would happen and if it is a practice to have a fame you would not honor. Thank tou

Came in after work at the taco bell on hwy 78 in ga, and had to stand at the cashier for about 6-7 min. Before anyone came up to take my order. Everyone was in the kitchen playing around and being loud. Then when I got my order they messes it up. This is the second time it has happens at this location. It is a good location for me on my way home, but I will NOT be coming back here and just might not ever eat taco hell again.

I am do sick of visiting the Taco Bell In Port St Lucie Fl. They never know what they have it takes them 2 minutes ro ring up a tostada and they don’t know what rice they sell? Not going back time waster

On Saturday 5-4-13 at or around 1820 hrs I was refused service at Taco Bell for wearing a “hoodie” style sweat shirt, one I purchased at an upscale vendor, until I removed said article of clothing. There are no posted dress code signs and I was wearing a name tag from my employer with my face and full name is clear view at shoulder level.

So dining at Taco Bell on Pecos, Store # 000165 in Westminster Co. we received all of our order fairly quickly about 10 min to make it out. I don’t mind waiting as long as my food is made fresh. But the crunch wrap was completely soggy! It had to be sitting a very long time! So I asked nicely if I could get a new one , the cashier William B. looked at me like I was crazy, walked partially out of sight, laughed and said yeah just give her that. Then turned back to me and said just a minute. Not sure why I didn’t take it as a bad sign, maybe having faith in Taco Bell was to much to ask.

Well 2 min later I revived what I can only describe as a reheated crunch wrap. I am guessing it was the same one I received before just stuck back into the grill press. If you have any common since you would know that once a taco shell is soggy no amount a reheating will un-sog it. It made me feel nauseous and with the comment that was made left me questioning if they may have done something to it. I only made it through maybe 1/3 before just throwing it away I would rather starve then eat crap, It was gross , nothing like normal. I will never eat at the Pecos Taco Bell again and will highly discourage it with everyone I know!

My Family loves Taco Bell, it the only fast food my sone will eat! Normally we do not eat here. But at the location on Washington and 84th ave. They are GREAT, if we ever have a problem which is very rare but happens, They are super nice and always go out of their way to fix it! Go to eat at the 84th one! I highly recommend them! and they are super clean, unlike this place!

Where to begin.. We went to Taco Bell on March 31 2013, and we walked in the door at 9:30, and were immediately reminded that they were closing in 1/2 an hour and then at 5 minute intervals we were reminded they were closing and given the exact minutes. Meaning that a worker would come by our table and say ” We don’t want you to think we are kicking you out but we close in, ( insert the minutes).
Then on April 5, we thought we’d try again, now it was 9:40 and we were told they were closing in 20 minutes and they wouldn’t let us in the door. Even though we told them we were going to get it to go, because there was like 10 of us and they definitely do not do split orders in the drive thru.
Why keep going back you ask well friday is our hockey night and by the time we get done everything else is usually closed. But I will not be back to this one ever as I now have a picture that one of the local seniors from our high school posted of him licking a whole stack of taco shells. If I could post it I would. When the students that received the photo showed it to the managers they were told there was nothing they could do. Really!? Well just know that this mom is going to spread this photo to everyone I know until something is done about it.

I am very unhappy the worse food I have ever had. I am a regular the store located on Alma School and Warner in Candler Az. Tonight 2/25/13 I went to get food after work. First of all we got the wrong drinks which was no big deal the guy changed them out. I orderd two chicken bajas along with some other stuff for my roommate. I only live two streets away my food was ice cold, and was so hard I couldn’t even bite into it. I tore apart the bajas to eat the insides of it and there was no baja sauce they were made with sour cream. Also, never got a reciept so couldnt even just call the store.

During a visit to Taco Bell in Wagoner, Oklahoma my finger was cut badly on a broken chair between two pieces of metal. Not only were we not helped until we complained we had to leave quickly and didn’t get the right food. We did visit with the manager who filled out some kind of paper work but was never followed up on. I have since lost my complete finger nail from the situation. Not only did we get the wrong food but not all of our food. That is beside the point, no one ever phoned or wrote to check on the situation or the cost of stitches or such. I am very disappointed, and have not visited a Taco Bell since nor has any of my family. To me this speaks volumes of costomer service and professionalism of TACO BELL.

Sincerely,
Sharon McClure

Today (02/17/2013) around 4:45pm are 5pm I went to taco bell on 2972West Wheatland Rd. (972)572-7522.I catch the bus and have to catch it certain times and be in a certain rush.When I got to the cashier I pointed at the sign and answered politely I would like the six dorito taco and six crunch taco pack with a Mexican pizza and burrito supreme with no onions are tomatoes.She gave me my receipt the way I ordered it .I go to the restroom and see a guy waiting and when I come out a Hispanic family nears in but I thought of nothing.I then notice Bo exchange and when I get my meal;mysteriously my receipt is missing when I get home and my 12 pack was wrong with 6 crunchy with 6 soft tacos.
I called and asked a lady for the cross street and she didn’t know but knew there and had changed up my order after I told her the wrong price to see if she cooperate and which she didn’t.

I swung through a Taco Bell on 1 90th St. in Gardena today. I made a mistake.

I ordered the Volcano nachos with no jalapenos the way I always do. At first the girl tried to charge me for a volcano burrito, But after several minutes of trying, she finally got my order right. Keep in mind, I only ordered one item. I got around in the drive-through window, handed her my card and paid, and she handed me the bag with the nachos. I just been straight to my office and took them out of the bag. They looked horrible. They look like somebody had thrown a bunch of stuff on the wall and scraped it off to put it in a bowl. I took a photo, and if you would like to receive a photo of my email, please let me know right away and I will gladly email it to you. Despite the appearance I decided I was hungry enough to try to eat it anyway. The chips were extremely stale and chewy. Everything in the dish was cold as ice cubes. There was water in the bottom of the container.

I am an avid blogger. If I do not hear back with some sort of apology from Taco Bell within the next several days, I do plan to tell the world and show the world what I received. Right now my reach is about 20,000 people a day.

Thank you. I await your response.

I love Taco Bell. I actually go there quite a bit, even though the Taco Bell in Stillwater hasn’t gotten my order right once in 4 years. Sometimes, I’ll even drive to a different town to go to Taco Bell because the service at this location and the quality of their food is so awful. A couple of years ago I even went to the Stillwater location and ordered steak soft tacos with no lettuce. I ended up at home in Ripley, 20 miles away, with 4 steak soft tacos with only lettuce and a tortilla. No meat, no cheese, nothing but lettuce. But that’s besides the point. I went last night and ordered my food. I came home with over half the order missing or wrong. Granted I should have checked it before I came home but I was being rushed so I didn’t. The point is, I think I’ve finally given up on Stillwater Taco Bell. I’ve complained to the manager there before, I’ve tried contacting corporate headquarters and I’ve tried Facebook and no one ever gets back with me. I thought maybe I’d try this as a last ditch effort. If nothing else, maybe someone can give them a call.

From hearing from an old friend that worked at Taco Bell old have heard some pretty disgusting things that have happened at the Taco Bell on Gilbert and Basline. Hearing that most of the workers there are under the influence half of the time really upsets me. I’ve also heard that done employees will chew tabacco during work and sometimes spit in their customers food. I have also heard that some employees have had sex with a manager inside of the Taco Bell restaurant. These things my friend has participated in and have witnessed makes me never want to see a Taco Bell again.