Postal Service Complaints Continued... (Page 2)

On Wednesday, April 6, 2016 at 12:10 pm, I was waiting to turn left from westbound 51st St. onto southbound Geneva Ave (Hwy 120) in Oakdale, Minn. Apparently the driver of USPS vehicle 0230505, who was behind me, was in too much of a hurry to wait to turn right from 51st and he jumped a curb and sprayed rocks, dirt and mud on the passenger side of my vehicle while pulling onto northbound Geneva.

Attached are pictures. I do not know if there is damage yet besides the cleaning costs, since it just happened and I'm at work, but you can be assured I will be inspecting each and every mud/rock splash for chips. Please advise on how to proceed with this complaint.

A package was dropped of with the postal clerk at 12:01pm on Monday Feb 22,2016. The mail was to be sent priority mail 3-Day. I understand this is just an estimate, however today Friday Feb 26, 2016 the package is still in the Kearny NJ facility. This I find extremely disheartening. I send packages all the time and the tracking is always updated. To make matters worse I called the NJ Palisades office and spoke with a female supervisor at 4:34 who asked for the tracking number but did not bother to input the information in the system and passed me off to a clerk.

The clerk tried to help but I feel the supervisor should have provided some type of action plan, Not nothing can be done. I'm I suppose to wait indefinitely for this package before someone attempts to look into this. I just need to know when the package will start. I'm not looking for a refund I just want the package delivered. I track send packages all over the world and when things sit it's usually a problem.

For the past MANY months, perhaps even more than a year, I have had terribly first class mail delivery service for my business. I am located right next door to the post office in Lombard, Illinois, yet at least once a week I get nooutgoing mail. My complaints to the post office fall on deaf ears. In attempts to talk directly to the post master, I am always told she's not available. Then issue my complaint to the person on the phone.....yet the problem continues. I cannot understand why as a business, I should not be getting service EVERY DAY, considering I am right next door to the post office.

I had not received mail for 3 weeks, so on Thursday I called US Postal customer service. On this day, Monday, February 8, 2016, I returned J. Ellison's phone call. I told her exactly why I called. She explained that the mail carrier had put a notice in my box that my box was full and that further mail was being held, I believe she said at the Glenwood Post Office. I told her that I didn't receive a notice and that the carrier can say they put a notice in the box. I then asked her if the notices could be sent electronically that way there would be proof a carrier did or did not do something, her response was "No" with an explanation that was very lengthy.

At the end of her statement she said and I quote, I tend to take the mail carriers word on putting notices in the boxes". I then got very defensive because she was calling me a liar, and I said just that. She then said I was putting words in her mouth, which I was not. I was just doing the math. The carrier told his side, I told my side, and she believed the carrier which = I am the liar. Even if this is the post offices' way of thinking, it should not be vocalized to the customer.

At the beginning of the conversation I told Ms. Ellison or Allison, I had not had any problems with mail delivery in the 19 months I lived at this address. She told me that this was a new carrier. I pick my mail up about twice a week as I am out of town often. I pick it up on Friday and/or Saturday, and another day of the week. It has not been a concern until the past 3 weeks. I hope these are not the responses people in authority are trained to say to customers, as it was in NO way a person in a supervisory position should speak to a customer.

I have lived at my current residence since August 2013. To date in total my wife and I have gone to the post office at least 10 times to pick up items that were supposed to be delivered to my residence. On all these occasions I have had to use the internet to track our mail/packages. Today, 6 February 2016, as I was walking out of my house to go to work I saw the delivery man driving his mail truck across the street and he had already past my residence. When he saw me he came back around and gave me a package I was expecting. On the package, he had written down that he attempted to deliver the package.

My wife is always at home 100% of the time, especially when we are expecting a package. The mailman did not leave a note in the mailbox or at the door that he attempted to deliver anything. 3. No vehicles were blocking the mailbox. 810 Deblea Court, Jacksonville, NC 28546 is our address. I am really disappointed to think that all time since we move here this is the reason why we have had to go the post office to pick our mail. I anxiously await your response/action on this issue.

I have a package that was supposed to be delivered yesterday, 2/1/16. Never received it. I tracked it again today, it still shows 2/1/16. I have been trying to contact someone for at least 2 hours and can't get through to anyone. I ask for a Representative and the voice mail message keeps repeating "No one is available at this time". They open at 9:30, it is almost 11 AM. The Franklin Park phone number is not working and I just get a get a fast busy signal. How do you get to talk to a real live human at the US Postal Department?

Our mail carrier has delivered at least 8 packages to me late (including 2 that were supposed to be delivered 2 days ago), claiming "Undeliverable" and also "Address Issue" in the past couple months. Surprisingly the address on every package when I do get is correct. No mail was delivered yesterday or today...granted mailboxes were snowed in yesterday but not today. I believe we have a new Mail Carrier because we never had this issue with last female Mail Carrier. I pay for my packages to be here and I expect to find in mailbox when i get messages saying "Out For Delivery":. I hope something gets done about our Mail Carrier so I don't have to pursue this any further.

No mail delivery, late mail delivery, wrong mail delivery, mail returned (including utility bills) with note no such person at the address, mail returned due to house being abandoned, mail not delivered due to blocked mailbox (Not true!) This has been going on for eight months. I have complained repeatedly (formally three times). The situation improves for a couple of weeks, then back to the same problems. This type of complaint is all too common for 77082 Whittington location. In person complaints are pointless. The people are rude to customers and don't seem to care. Someone somewhere needs to address this matter.

On several occasions I have gone to the Post Office and found them to be closed for Lunch between the hours of 12 pm and 2 pm depending on the day. While I understand that people need to take a Hour break and are entitled to it but I don't understand why 1 person cant keep the window open for business while others take their break. This has happened a lot in the Saint Johnsville, NY office. We are constantly being asked to pay higher prices for your services but we never get anything back in return.

I sent a Christmas package 5.5" W x 7.5" L x 3.5" H with a cell phone charging bank Mpdel #MJ06 to my daughter Rebeca, with her full name written on it in Permanent Marker. My daughter and I both tracked the package by it's tracking number 9500-1111-8564-60075836-37. The tracking information states the was delivered too. Not having insurance on a package is no excuse for USPS to not properly deliver or loose their USPS Customer Packages.

We suspect the Postman or Postmen delivering to the apartment complex where my daughter lives are stealing or calibrating with a group of thieves who are stealing my daughter's and other tenants packages by delivering those packages to the wrong apartment number on purpose! Because my daughter has lost many packages!

I sent an international package on 1/11/16. It was returned to me on 1/13/16. My po on Viking dr. where I mailed it didn't know why it was sent back as everything was correct. They stamped it and said they were going to try again and gave me a receipt with the same tracking number that does not work. #LZ 529858213US. I've been trying to call for hours to no avail. The first time I didn't even get a person, just dead air, and then the survey. Needless to say, I was not pleased. My customer is up in arms because there is no tracking number.

I ordered stuff that was due to come from fed ex but it got dropped off at post office to be sent out. Mail carrier brought package to my address she gave my package to a person that was coming down the stairs because he asked was that for apt #6. She also gave him my mail with my bank statement in it. He leaves my mail on top of my mailbox n takes my packages that she gave him. I'm mad because she didn't do her job right which was to go knock on the door. She also lied n said 3 packages was dropped off but it was only 2.

The 3rd package was in my mailbox on Sunday but it states n my email that it was delivered on Saturday at the same time as the other 2 packages that was given away. I was told I should've had insurance on it but I didn't no the post office was helping to deliver for UPS and FedEx. Also they suppose to at least go to the door and knock on it m not just give it away. So its Christmas n I'm without my gifts n post office won't help me because I don't have insurance on packages I didn't no was being shipped through the post office.

I paid for a package to be shipped to me via Priority 2-day Insured. Online tracking said it was Out for Delivery on Saturday, 12/5/15. I waited at home all day for it. I started checking the online updated tracking every few minutes. Between one minute and the next, Out for Delivery changed to a notification that the mailman had attempted delivery, but there wasn't anyone qualified to receive it. NOT TRUE!! Livid, because this has happened numerous times before and nothing has been done to address this lying employee despite repeated complaints, I went out to the curb and my mailbox. I saw the mail truck speeding away, and, sure enough, found the Failed Delivery notice in my box. I live on a dead end street, so I knew the postal service mailman had to come back my way again. I waited.

When I saw the mail truck, I waved him down. He slowed. I approached in the street with the Failed Delivery notice in hand, clearly displayed. He gunned the motor and tried to run me down. I screamed as he sped by and disappeared. I filed all the appropriate complaints and have heard nothing. I had to ask for re-delivery of my package. It was confirmed for today, 12/7/15. Again, I waited at home all day. Again, I saw the truck go past without delivering the package. This time I called the local post office to file a complaint, and then contacted the USPS corporate offices. I told the whole story. The 'manager' who sounded lackadaisical and maybe a little mentally challenged, found the package on site. He said 'Duh...I dunno why he didn' take it. Uh...I dunno...'

So still no package, what amounts to thievery by USPS for taking money and refusing to provide the service paid for, and now a psycho who's not above vehicular assault is in the picture, and it sounds as though his 'manager' excuses aggressive behavior and dishonesty. USPS is an embarrassment to the entire nation.

I'm writing this US Postal Service complaint because I have been waiting for some important papers from Austin Texas to Huntsville Tx my papers was mailed out on November 16 2015 and as of November 20. 2015. I still has not receive my papers. I had mail seen from Arizona and receive it before I got a letter from Austin Texas. I feel that you should be providing a better service. I would like if USPS could check into this problem thank you

During the course of the last four to five weeks there have been several things that have annoyed and/or scared me. First, there have been at least three occasions when there was no mail delivered on one day and then an excess of mail delivered the next day. My partner is disabled so we receive a large number of catalogs. It is unbelievable that we would have no mail on any given day. Second, we had two packages left on the ground under our mail box which is located at the street.

With all the reported thefts of delivered packages it angers and scares me that this is done and that we could have our packages stolen. On two other occasions packages have been stuffed in the mail box with other mail and the door on the box could not be closed. Again, this is an invitation to have the packages stolen. Finally, we had a mail man just throw a package on our cement patio rather than walking two more steps and leaving it on the table next to our front door.

These events are both disturbing and frustrating. It indicates a lack of concern, professionalism and dedication to doing a responsible, thorough job.

I am writing to submit a complaint pertaining to timely delivery for mail. I normally do not have any issue, although due to the significance of this specific issue it has raised my awareness to a possible problem. I have been expected a delivery of a Title for my car from the Mass DMV. I understand that they state it could take 7-10 business days, unfortunately I have since spoken with my bank and the Mass RMV.

My loan was paid off, the DMV had received that information and mailed out my Title on Friday the 6th of November. It has been brought to my attention that USPS does routes even on the weekend. Today is November 12 and I have yet to receive my mail. I have never experienced this delay in mail delivery, especially for such important mail.

I have sent mail to Boston areas before and they had been delivered within 2 days. Currently it has taken, counting the weekend, 6+ days with no delivery. From Boston to South Deerfield, no excuse is acceptable for the delay. I am selling my car and the buyer has been waiting patiently now since November 1st, but his patience is running thin and as is my own.

Timely delivered mail should be of importance to you, considering that I have ordered numerous items through Amazon and they can get a package from California to my door step in 2 days. You can't do it in 6 within its own state. Very disappointed person here.

Priority Mail? Awesome. I have over 80 USPS Priority packages I need to get out and my lazy USPS carrier will not pick them up. It has been 3 days now. Also, when I called my USPS hub that services my address in Atlanta, GA 404-875-3452, I was treated to a very unpleasant USPS employee and our conversation was ended abruptly by her slamming the phone and thus not solving the issue of the over 80 people that paid for me to ship their goods in a timely fashion.

If I pay anywhere from $1000 - $3000 a week for a service, I am expecting a lot more from customer service than getting hung up on. October 29, 2015 at 6:30pm. Find out who the pleasant service provider rep is and fire her. Thanks USPS. It looks like I have 80 emails to send out tonight.

Our mail system in this small town (1200 people) uses a mail box delivery system no home delivery is available unless you live in the rural areas. We live in "town" and have a P. O. box. The problem arises when packages or letters are shipped to our physical address instead of the P. O. box. We have spoken to the postmaster lady about this and even filled out her "form" so the employees (2) will be able to identify where the package belongs. It's not like she doesn't know who I am, she calls me by name and ask how the wife is when I walk in the door.

The straw that broke the camels back was when they returned the title information to a new vehicle I had just purchased and no one had any idea where it went. This is getting to the point of being ridiculous since everyone in town has had the same issues with mail being returned for "lack of proper address". She told me I need to put up a rural box at my home "in town" so they could get the mail to me that was sent to the physical address. I mean really? Why put more of a load on the rural carrier when you could walk 10 steps and stick it in my "town" box.

We regularly get other peoples mail on our box and lord knows how much mail we have missed because it was placed in the wrong "hole". I realize there are rules but by the book and common sense need to try to get along here.

I have sent a multi million dollar contract to a client via certified mail. Mailed on 10/6/15, went to Corpus Christi facility, then sent to North Houston facility where is sat until 10/13/15. After that there is no tracking info and no one will answer phone calls or emails. Why don't we bring back the pony express? Timing would be better, delivery made and we don't have to worry about Indians anymore? In case anyone at this facility is interested in helping locate and deliver, the certified letter number is in my possession. I would appreciate any help, it would be a start. So far no help from corporate office.

Mailed an priority mail 3 day in McMinnville, Oregon on the 29th of September, was to be delivered to Natural Bridge New York on Friday the 2nd of October 2015. It is now October the7th 2015 and it still is not there. Just checked tracking it is now at Rockchester NY. still not delivered. Also there does not seem to be a phone number that will let a person talk to a real person for help (what is up with that?). No wonder so many choose not to use the postal system anymore. What does the money we pay for, go for? Very unhappy about my granddaughters birthday card not getting there on time, her birthday was last Sunday. The rate experience does not even deserve a 1.

It started last December when I was still using my street address in a small Nortota town, population approximately 30 people. Our mail goes first to another small town and then gets brought over hereby a rural,carrier. However, the postmistress in Newburg, ND. deems it her job to decider which one of is gets to receive mail by post office number or street address. Although I have a p.o. Box, my UPS packages come to my street address, and the current land land telephone directory also lists the street address, so Christmas cards and Christmas packages were refused and returned. I was very upset and called her on it and she put me on speaker phone so her entire office could hear me. They all thought it was great that someone was calling her on her Gestapo tactics.

Then this past two months I have been bombarded with robe calls , 8'times a day for the past two months, and come to find out that although I had paid on a department store credit card, the address was the street address and so,although I paid trended,ver one, nothing else was allowed to be sent to me. So for 8 months I was unaware that a bill I wasn't receiving. Naturally it went into collections. Hence the robocalling. Come to,find out, again the Gestapo made the decision to return the bill each month. I got it straightened out, but not without a lot of frustration and anxiety on my part.But not when Shannon decides it is her duty to return them.

The kicker was today when I got 3 pieces of mail, all with my street address, and now I am wondering how much mail I have lost, thanks to miss nosy deciding which pieces of mail are deemed worthy to be sent to me. I am furious and so are other residents of these small towns. We all know each other, have for years, and although I know there are procedures, a little common sense and courtesy would seem to make sense. We are small towns, and for her to pretend that this is Chicago, (as she rudely informed me) is unrealistic. We prefer to live in a small town. But doesn't mean that we need a Gestapo to determine whether we should receive certain pieces of mail. This is America, after all.

The postmistress I am referring to is Shannon, and I would appreciate your not making my life a living hell by disclosing my name. This is unacceptable and I was told by her supervisor, Marie, that I had to make an online complaint to USPS so you have a formal complaint filed against her. I want and need my mail and don't expect someone to make the decision if I should receive it or not.

Ordered an item from a seller in Cleveland Ohio 85 miles away. Took 12 days to arrive followed the tracking to Florida, Georgia, finally Pa. Ordered an item from California, arrived in 3 days. Just bought an item from a seller in Montana estimated shipping 2 weeks. Also we have several different mail carriers as we are a rural route. One carrier cant be bothered to close my mail box lid. Last week we had a thunder storm, before I could get to the box I had dripping wet mail including my vehicle registration. Talking to the local postmaster is useless as there seems to be a revolving door on that position.

My son moved out of our home, so he filled out form to change his address. Our mail is now going to his apartment address. Yes my husband & son have the same first name but different middle names. We have filled out the change of address numerous times, gone to the post office personally numerous times. The money that consumers pay to use the post office should get their stuff together, so that customers can get their mail without so much trouble. Even though machines sort the mail, sorters & mail carriers should pay closer attention. They sure do make good money. They make more than what we do.

No mail was delivered to my home address on 5-5-2015. When I called the local Post Office, the Lady who answered the phone said they have a new delivery person. On 5-6-2015 at 1 PM no mail has come to my box. I called the Post Office again, and was notified that a new person is on the delivery and was late.

Normally, I get my mail at about noon. This time of the month is when I receive a lot of rent from my tenants. I do not want someone stealing the mail or is incompetent. Please advise me immediately on the status of my mail.

My mail was already delivered and the recipient was not there (April 29, 2015) to receive it and then I requested to redeliver and it already stated in the USPS tracking under 70142120000327560873 that my item will deliver on April 30, 2015 and I check on May 1st, 2015, but it hadn't deliver. So, when I looked at the U.S.P.S. tracking again, something changed, and it stated this, "The delivery status for this item has not been updated as of April 30, 2015, 8:35 am."

We have a great regular carrier during the weekdays. The one of the Saturday carriers and used as a vacation relief is terrible. Today, Apr. 18, 2015, I again received my neighbors mail. This is the 4th time in the past 2 months that the mail has either been stuffed in one person's mailbox or just delivered to the wrong address. I wonder just where my mail is today and how many letters have been mis-delivered and thrown away. If this were a rare occurrence then I wouldn't complain, but it is not. It is a the norm during vacation times and times when our regular carrier off work. We can not talk with the Post Master at the Fuquay Varina, NC Post Office because he will not come out of his office to talk with customers about problems. Seems he's either out of the office or on the telephone. If the US Post Office is going to continue to be in business then they need to get rid of the deadwood and insist that their carriers do their jobs correctly. Also the Post Master's should be ready to deal with the public and not hid from them.

I have a rural carrier. The mail carrier puts other peoples mail in my box. He does not pick up mail I am sending. I have gotten mail two months old. I went to the local post office to complain and they were rude and didn't care. He also refuses to even deliver very small packages so I have to drive twenty five miles to get them. So anyone else's mail I get I will write across the front in big red letters - "delivered to the wrong box" and remail it at the local post office. If that doesn't work I will simply burn it. I'm tired of these idiot donkeys. Get rid of USPS and lets just have private carriers. The United States Post Office SUCKS!!!

My paycheck gets mailed to me. It usually comes on Wednesday, when I am supposed to get paid. But for some reason over the past few weeks, it has been arriving ridiculously late. My life revolves on getting my paycheck at the same time, my bills are scheduled to be paid on Thursday's. This week it arrived today, which is a Saturday the 11th, and it was post marked April 6th. Why did it take 5 days to get from Grand Rapids, MI to Onondaga, MI??!! I have received packages from UPS and FedEx from 4 states over in less time!! I now have payments from my checking account that have bounced and I owe overdraft fees because my paycheck arrived 3 days late. Either investigate your delivery drivers in Onondaga,MI, 49264 or I will make a much bigger deal out of this.

She is old and keeps delivering other peoples mail to my address and I have to drop it off for them. Also, she is the laziest mail person I know. If somebody has a package or more mail that will fit in the mailbox, she will pull in the driveway and honk her horn. If they don't come out, she will not deliver the mail and put a slip in the mailbox that says you have to go to the post office to pick up your mail. I work my ass off all week, the last thing I need is for somebody to fuck with my mail because they are too lazy or incompetent to do their job properly. I have heard several complaints, but I'm pretty sure they have no Idea how to submit a complaint like this.

My tax forms from our accountant sent priority mail Monday. It is now Thursday and it is lost.I called Philly office that my post office gave me and left a voice mail. No one called me back. Common courtesy says to call a worried customer back and look for the lost priority mail. Tracking shows it left Philly on Monday and my post office never got it. First time I called they said it probably went in the wrong bin.Still no package. No phone call saying they found it. Why pay more for priority mail if it isn't given any priority.

A package sent priority mail to me was left outside in the rain on my front porch that is un-protected from the elements. The package contained a movie poster that is over sixty years old that I purchased on ebay. I paid three hundred dollars and unfortunately the seller purchased no additional insurance. The box was completely soaked and the poster received minor damage (water stains) even though it was packed in a plastic envelope inside the box. I immediately went to my post office in Barberton Ohio and spoke to a supervisor.All I heard from him were excuses for the driver. The rain was intermittent ( who would guess the box would get wet on a day when it is raining half the time) and the better excuse, how could the driver know what was in the box. I guess this means that any package is not important unless heavily insured. I am including the tracking number on this package and if wanted, I can most certainly include pictures. I have had many bad experiences with postal delivery but this is the worst case of not caring about a package that I have ever seen.

An envelope containing money was sent to our son in St. Peters, M0 from Seneca, MO; The envelope was mailed on 3/21/15 and did not arrive until 3/30/15 (distance of approximately 300 miles) The envelope arrived in a plastic bag, opened, with the $100 missing, and the "SORRY" statement from the USPS. If it wasn't for first class mail, the postal service, in my opinion, would be out of existence. When incidents happen, such as this one, it does not help to insure confidence in the USPS and adds to consumers frustration, monetary loss, and support of having no USPS. We expect this $100 missing amount to be returned to us. The local post office has indicated that machines sometimes tear open the envelopes. If that is the case, then I suggest getting different machinery.

My package coming from India has been sitting at New York post since the 3rd of March it has cleared customs but it just sites there this is just stupid why cant they just put it on a plane and ship it to me I called U.S.P.S all they said was they do not know but it did clear customs, tracking number rm694068266in.

I have a package coming from India that has been sitting at ISC New York for 4 days and not moving there should be no reason for this it has passed through customs USPS has the package it does not take 4 days to put it on a plane and send it to me. Tracking number rm694068266in.

My package coming from thailand prosessed thru thailand on the 18th September 2015 10 days later tracking says arrived post Jamaica New York on September 28 7.20 pm. And know it is March 3rd and it is still sitting in Jamaica New York I called the 800 number for USPS the lady acted like she had no idea but said it should be 24 to 48 more hours to be delivered but had nothing to realy base that info on. Can someone look into tracking number rr063124528th it is registered mail so it had to be scanned and it has been 3 days without moving this does not seem right.

The postman is very arrogant, does not answer any question, delivers mail to wrong address, delivers mail in 800 block of n Marengo. Short latino man, wears big straw hat should not be on this route was so much better with other postman. He needs to get an attitude adjustment. Neighbors are complaining. Please see if you can get this solved asap.

I actually have two issues. First our carriers are constantly changing. I have one who can't seem to figure out how to close the lid on my mail box. (don't know if he is lazy or just stupid) Today for the second time in 7 days I had a mail box full of snow along with my mail. None of the web sites seem to be available and talking to the local postal employee at the office is useless as they change constantly also. My second issue is I purchased an item which was sent USPS. It was mailed from Cleveland Ohio and I live just 85 miles away in NW PA. After no tracking information after the initial pickup the package finally ended up in Miami Florida. Then to Opa Locka Florida. It's now supposedly in route with a notice of delivery delayed. (no kidding) Supposed to be 2nd day it's now been 5. Talk about incompetence it's no wonder they keep loosing money even after all the postage increases.

I would like to file a complaint against the post office of Suitland, MD. I have concerns regarding your policies as well. One of the employees at the Suitland office has informed me that the USPS just leave your packages outside the door whether they have a signature or not. A long time ago, when someone wasn't available to accept the package directly, you would leave a notice on the door and return the package back to the office where you would go to claim it. Now, you simply just leave the packages outside the doors which results in packages being stolen. This is definitely an issue when you live in an apartment complex and people do not hesitate to just swipe whatever is left outside your door.

We've lost numerous packages this way. I just wanted to see if this policy was true and even though I wrote a letter stating I didn't want any of my packages left outside my door if I'm unavailable, the mailwoman still leaves them outside our door. My parents have their medicine sent through the mail and I occasionally purchase items online. However, I'm used to my packages coming through UPS or Fedex so finding out it was coming through USPS was quite concerning, especially since December of 2014, I never received my package and had to contact the seller in order to get a replacement sent out due to negligence on your behalf.

If you simply didn't allow your employees to just leave your packages wherever, you wouldn't be receiving multiple complaints revolving around this critical issue. Fast service doesn't mean good service. And quite frankly, we never really had this big of a problem with our last mailgirl. She at least would wait and knock for a good minute to see if anyone would answer. This new one simply does a quick knock, leaves the package outside the door whether you're answer the door or not and by the time you open it, she's gone. Sad thing is, she knows she's not suppose to be leaving the packages outside our door but continues to do it regardless. She admitted this herself to my father when he caught her about to leave the building.

I wanted to let you know how the Suitland office operates, especially since when you call that particular office in general, you either can't get through because it dial tones for some strange reason or you get someone on the line who is very unprofessional. If this new policy the employee told me about is true, you may want to change it back to how it was in the beginning because this is not good customer service, just leaving packages unattended outside people's homes. This is why people will be wondering why their packages (if they were able to track it) say delivered, but clearly, they never received it.

A package can't be considered delivered if it never was never given directly to the person. And since I order things off amazon, I unfortunately cannot change who the seller uses for a carrier cause if I could, I definitely would not allow USPS to be delivering my packages. As harsh as it may seems, you guys can't exactly be trusted if you just casually leave packages unattended outside of people's residences. At least the other carriers leave a notice on the door if you weren't able to receive it directly.

ON 01/17/2014 i did ship a package to illino. I pay extra for tracking and they don’t scan them. When I call customer service, they say they will follow-up but they never do!! If it’s a standard mail package With confirmation number and signature go with a package, now a package is lost- no body let me know where is it? USPS DON’T WANT TO RESPONSE THAT LOST. PLEASE STOP ESCUSE FOR OUT OF CONTROL
I am so up-sad and mad- There’s no excuse for the poor/non-existent service. My packages (the ones being sent and the ones I’m supposed to receive) are disappearing after entering the BELL GARDEN,CA 90201 sorting facility! The only logical reason is that there are thieves working at these sorting facilities stealing our packages. If you search “USPS stealing” on Google or Youtube, you’ll find that it’s been happening to many people. Most of the time it’s the mail sorter or the supervisors who are the culprits. Also, it shouldn’t take long to solve if someone just monitors what’s going on in these facilities. Also the fact that no one contacts us after we report these problems is just stupid and inefficient. How do we know they’re doing their jobs? This whole system is a complete failure.
I still keep my original receive – but I have to cried it. the package is $1500.00- I lost money in there. please can some body let me know what’s I have to do next
The USPS must have a policy for hiring incompetent people and rewarding them for doing a poor job. We ship hundreds of packages each week and it astounds me how idiotic their handling of problems are when they lose a package. Latest case is a package that was last scanned at the local CA sorting facility and per tracking has not moved since . After a number of lengthy phone calls (being on hold for the most part) someone who must surely be the least intelligent person on earth at my local ‘USPS consumer affairs’ office tells me that there’s nothing she can do because the ‘sorting facility works nights and consumer affairs doesn’t so I can’t contact them’!!! The most disturbing part of it all is how OK USPS employees seem to be with their inability to perform simple tasks. When I remind them that besides the lost merchandise I have paid them to perform a service (deliver a package from A to B0 which they clearly have not, their response is ‘well the package wasn’t insured’. What exactly are we insuring against? Your inability to do your job??? Name one other business that operates this way. I have even emailed the Post Master multiple times through their website and have not ONCE gotten a response.

3/29/1 3 at approximately 10:04 AM I mailed an expressed package overnight, guaranteed by 12:00 PM next day delivery 3/30/13. At 12:00 PM on 3/30/13 I received a call from my aunt advising me that the package had not been delivered.

There was no notice or receipt to verify anyone had been to her address to attempt to make a delivery prior to 12:00 Noon. At approximately 12:32 PM the package arrived. My aunt indicated that she requested a receipt from the driver and he made a face and then indicated that the receipt on the package was good enough.

Upon me attempting to request a refund at my local post office, I was advised that there was an attempted delivery at 11:53 AM and that I was not entitled to a refund. I was surprised as my Aunt who had waited all morning indicated “that’s odd, because she had the front door open to her home since approximately 8:00 AM and was sitting definitely in the area by the door from approximately 11:30 AM until she called me at approximately 12:00 PM to advise me that the package had not been delivered.

I advised her to wait a little longer and the package finally arrived approximately 12:32 PM. My cousin who just retired from the post office as a Post Office Master, advised me that usually one scan is normally made in addition a note is usually left (no note was left regarding the attempted delivery). In addition on the package my aunt received, on the receipt there is no date and time to verify an attempted delivery, only the date and time 3/30/13 and 12:32.

The driver must have known that he was not going to make the 12:00 PM deadline and could have entered the attempted delivery information to cover himself. This package was important to my Aunt and she was there waiting for it. I am going to challenge the integrity of the post office as a refund is due to me due to the late delivery.

I have sent packages overnight many times before to other relatives in other states and had no problem with the delivery as a note was left if they were not there, which advised them to pick up their package at the local post office. This time, the driver I believe was covering himself. We have no reason to be dishonest about this matter, as why would the driver double back within an almost a little over a half an hour.

I even called the post office in Hyattsville, MD after 12:00 PM to inquire about the package and was advised that the “driver is out there and that I would have to wait”. The label number is EI520249348US. I thank you for looking into this matter as I will be contacting the Department of Consumer Affairs to investigate this matter if it is not resolved and my refund is not issued. Also I can send you copies of my phone bill noting the numbers called and the time on 3/30/13.

I’d like to recover my package. Apparently it is in Jamaica new york. Package information is below: Label/Receipt Number: EM72 0751 674I N. Class: Express Mail International®. Status: Processed through Sort Facility. Your item was processed through and left our JAMAICA, NY 11430 facility on March 28, 2011 at 8:33 am. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later. Enter Label/Receipt Number. Detailed Results. Processed through Sort Facility, March 28, 2011, 8:33 am, JAMAICA, NY 11430.

If you give your post man an item, and a wad of cash, he, or any other Postal Service employee that touches it, is not responsible for anything in any way. I learned my lesson the very expensive and hard way to always insure my packages. I sent an HD Television set to a customer through USPS, and a week later, got a nasty email about the condition of the product. I asked for pictures, and what they sent me was horrifying. It must have been crushed by something 10x it’s own weight. The box was then wrapped up in packing tape a few dozen times to stop the box from disintegrating, and NO admittance by the USPS that they damaged the packaged. I know switching to the private sector for my shipping needs won’t hurt the USPS at all, but I need to feel some sort of justice.