Wendy's Complaints Continued... (Page 2)

the store on GW. Memorial Hwy. was in the drive thru, about 2pm on JUly 11,2019 the drive thru was very slow , two cars ahead. i order a double stack, with just mustard and pickle. when i finally got it, the server did not say nothing, no thank you or sorry for your wait. when i opened it, the meat was cool and just a dap of mustard. Wendy's has gone done hill. you need to get back to customer service..retain your employees and maybe the owner. this is not the only wendys that does this. sad.

I have not visited my local Wendys resturant since Mid April of this year. It is typically a great experience and the food is awesome. On July 11 a $20+ charge applied to my account. I have not been to this resturant in months. I am being told now that the resturant had a new system installed in April and that it had glitched and that any person who has been to this resturant since April to current is being charged again. I have cancelled my debit card for fraud reasoning and have a new card on the way. I am disputing this charge and any other charges that appear on my account. Regardless if it was a technical issue due to new equipment or not I find it very disturbing and unbelievable that it would take the resturant or corporate nearly 3 months to figure out there was a problem. I know several others in my nieghborhood who have been affected by this issue and are taking the same measures. This same charge was on my wifes account as well.
Please help me understand, especially with the economy the way that it is, that it would take nearly 90 days to realize there is an issue. At this point, the problem becomes yours not the consumer. You can not just out of the blue recharge an account without the consumer being notified in advance. This ignorant oversite has my bank account overdrawn.I am a disabled retired military and am on a fixed income. This is unsatifactory.

Everytime I go to Wendy's its for your taco salad. First they never have one. But tonight instead of telling me they were out they took one of the other salads took every thing off it. Never added cheese or diced tomatoes. I was in drive thru. I know to check bag went b ack in asked the lady to tell me what kind of salad was this she couldn't tell me the manager told me that was a taco salad. I got home all the condiments go with your chicken salad only the chili was there. I will never and I mean never eat Wendy's again. I will start a boycott of the one I dealt with. In Worcester. Mass. Near holy cross college

I visit the Wendy’s on South Hamilton Rd. Groveport regularly. Yesterday (Thursday) there were eight cars in the parking lot in close to the door spaces an I was the only customer in the dining room. There is a shopping center parking lot attached to this lot. It seems the crew, out of consideration to the customers park there. Thanks for listening.

Your employee Jasmine Pegues was very rude and was asked to come back to the window for I could ask for more sauce and she didn’t come back

Went to drive thru, ordered 2-10 PC chicken nuggets, med fry, leg fry, and a baconator. They said they would give the total at the window got to the window, $14. I asked to repeat the order, no baconator repeated. I added it, they asked if it was baconator fries, I said no a burger. The conversation was not good, their coworker asked them if everything was ok, employee said I'm good. My order had the worst fries, stale, over cooked, cold. I live 1 block from them. They did this on purpose!

My granddaughter had a softball game nearby the Emmorton Road store so we stopped there prior to the game with my daughter and the kids on Wednesday July 10th. It was 5:00 PM (early dinnertime). The hamburger patties were burned on the edges, the French fries were cold like they just came out of the freezer, the order was wrong on two items that we had to return to the counter. We had to wait a long time for them to make-up the fruit cups. We regretted stopping in there and will never go to Wendy's again. You should stop at a Chick-Fil-A sometime. The employees are top notch, the food is hot, the service is quick. Everyone at CFA is courteous and the stores are clean. And CFA is always busy. But no matter how busy they are you know that you won't have to wait long. And the CFA employees are never standing around looking at their cell phones as they were in this store. We always wondered why the Wendy's parking lots were nearly empty. Now we know why. They act like they could care less that they don't know what they're doing. How do you expect to stay in business with that kind of attitude?. Shame on you. I wish I could rate you with less than one star. You're not even worth that. Get your house in order or go out of business (which you will do anyway with your bad business practices).

I go to Wendy’s on a regular basis with an elderly lady I care for in the downtown Victoria location. The service is always really good. My concern is you can see the employees visibly sweating. I was told there’s no fans etc. If I see beads of sweat on employees faces there’s a good chance it’s going into the food!!
This is s health concern and not ok.

On Tuesday July 9, 2019 between 3:55pm and 5pm I went by the Wendy's in Corpus Christi Tx. Order #8 this is what I got rotten lettuce if that's what it was. Didn't go to Dr. But got diarrhea and vomiting and really bad stomach pains.

The night crew leaves this store a complete wreck and the crew manager lets them smoke pot at work. Store number 2189 please help

Wendy’s on Clayton St and Scenic Hwy, Lawrenceville, Georgia One of your employees has hepatitis and anyone eating there for a 2 week period in June needs to get a hepatitis shot and be tested for hepatitis. My wife ate there and now is terrified she may have hepatitis. She went to health department and got a hepatitis shot. They are charging her insurance. That is wrong, where do I need to send this bill. Also if my wife gets hepatitis from this Wendy’s employee where should we have our attorney contact you?
My number is 770-329-3999.

The Indian Woman Manager who was on Drive Thru last night, 10th July 2019 was the most inhumane person i have ever met. I used to love eating at Wendy's because they have good food. But yesterday i told the lady on drive thru that i needed an extra sour cream with my potato and some extra napkins. And i told her that i was willing to even pay for it but it should be definitely be there in the bag. She guaranteed me that she would give me it. When i reach the window which was like a very long time, i paid for the meal and she gave me the bag and told me that she had herself put extra sour cream in the bag and extra napkins as well and to have a good night. When i drive by, i start checking my stuff that she gave me, not only she had not put it in, but for her to guarantee me that she did make me even more upset. i parked in the parking lot and went into the dining room which was filled with customers and ask the other employees for the sour cream. i take it and walk away. When i reach my car and place the sour cream in, i look to see that just one paper napkin in the bag. I thought that should give at least two or three with a regular order, and i had personally asked for more so i thought would be a couple more. i walk back into the dining room, and go to the condiment section to grab napkins. Then i walk back she is staring at me and i just say that you told me that you put extra napkins in personally. And she goes with a "I'M SORRY". When i reach the end of the dining room and open the door to leave, i hear a loud "FUCKING BITCH" come from her mouth. I looked back and she continues to abuse me while going to the back of the restaurant. I cant believe that she literally started abusing me over the sour cream and napkins that she forgot to put. I was so embarrassed being the fact that she just abused me in front of her colleagues and not to forget the dining room full of customers, i just walked out of the restaurant. NEVER WILL BE WALKING INTO A WENDY'S EVER AGAIN.

The location was the Wendy's on Lundy's Lane, Niagara Falls

I WAS AT THE WENDYS ON BROWARD IN FORTLAUDE FLORIDA AND THEY CLOSED 10 MINUTES EARLY I REALLY THINK THEY CLOSED WAY BEFORE THAT THERE CLOSING TIME SUPPOSED TO BE 3AM NOT BEFORE

Tonight I witnessed the most unprofessional leadership I ever seen the employees were asking for direction on help and she would yell at them and call them names she sent the guy Jeremy home and he did nothing but everything she asked he said can we have a better day next time she said I'm tired of hearing your voice and made him clock out with no liable cause she has a bad attitude does not handle her authority right she treats her employees like dogs no respect and degrades them laughin behind there back I seen outta everyone there is a employee so humble with the proper knowledge that by the overall success of Wendy's to succeed I ask that she be stripped of her authority as manager tameka and replaced with elrod mcgowan this boy has a awesome communication circle with his team he teaches them helps them he's the opposite of tameka he is great enough and ready to take the spot thank you sincerely David kolpacko

Hi my name Rena my kids always loves the restaurant Wendy's .I go there like 2 or 3 times a week. But last week I went there I buy lunch for my kids and my husband I pay 39 dollars and the food was uncooked the hamburger and sorry disgusting. We throw the food

visited the location on 914 27th street on 7/10/2019 about 12:30p the young lady at the 1st drive thru window( didn't get her name sorry) light skinned with long black straight hair was just very rude, such a nasty attitude to be working with the public, rolling eyes and snatched money which made some of the change fall on the ground then wanted me to give her more money due to her dropping it. I didn't say anything to keep down a possible argument or worst. Pulled to the second window young lady with red hair was VERY polite, thanked me for my order and all. It was defiantely such a difference in the mannerism of these two young ladys. I really hate I didn't get their names called back to the store to inquire and the phone just rang and rang.

This location is near work so I visit it often and I admit the wait time is LONG but the worker usually have decent attitudes but this young lady was terrible

I will like to stay anyomous.
I want to get something to eat real quick at Galleria mall in middletown,ny 10940
I order a 6 piece chicken nugget. That was it.
As I was waiting for my order the cashier as me if I want a cup of water?
I said " No thank you. I be drinking water all day.
The reason I ask of you water a cup of water because the nugget are dry and I don't want you to choke.
I saw them take the nugget out and they where not dry.

I ate all my nugget and there was find!
I don't want go back if I going get this type of service.

I did not have time to speak to a manger because I had to go into work.

This was the worst service , I every had.

Ordered two combos (among other items), but only received one fry.
Store address: 2116 Bernadette dr. Columbia, MO 65201. Store #3271
Order # 30254 7/9/19 5:50 pm

Would like someone to make this right for me. Thank you,
Michelle Dayton

Ordered take out from Montgomery/Symmes Twp. (?) restaurant on Montgomery Rd., Cincinnati. Wife ordered double w/cheese onion & pickle side salad and small chilli. Double was about half again larger that a white castle and patties were slightly thicker. Has your restaurant changed their portions?

We was at the Wendy's on Colerain down my 275 on 7/8/19 at 7:45. My friend and I ordered our food then as we was getting our condiments we realized the fries were old and ice cold. I walked back to the counter and the boy asked me if there was a problem, I said yes, the fries are cold and taste very old. He snatched them out of my hand and yelled they want new fries. He did get us new fries. Then manager came out of the drive thru and picked up a fry out of the bucket and said this is how you tell if they are hot, you pick one up and if its hot you serve them. Then she looked right at me and said did you try them are they up to your satisfaction!! OH my at this point my blood was boiling, and she kept saying what did you say. Then she walked back to the drive thru, at this point I was so fed up I wanted my money back. Her tone was so rude I think I was in shocked that a manager would talk that way to customers. Then the boy said they want their money back, well she was all confused not sure why we didn't want to stay and eat, and she did apoligize and I think she really meant it. I was just done at this point, then i hear the cook in the back say Really how may times do you need to apoligize to someone, they need to go on. SO there went my blood pressure again, I told the manager, that going on is so un called for, then I seen him on the side, and I said to him. That was very uncalled for you talking like that when I can hear you out here, he said don't you even talk to me, you get your food and go on. REALLLY!! WOW!!!...

I have always gone to that Wendy's but I was so shocked of the unprofessional act of the Manager. I did feel bad for her I do feel she is a nice lady, but it was uncalled for. When the boy took our newer fries back he dumped them back in the fryer. They need to get better workers at that place.

I don"t think I will ever eat there again. Which is sad cause it is one of my favorite fast foods, but wont be there again.

Thank you!!

Pam

The Del Rio Texas store is consistently going downhill on service and quality of food. We usually go thru drive thru for a simple salad order. Last week, it took me 17 minutes to get the two salads after I was asked to pull ahead. Other times, the service is slow, but this was the slowest.

The Wendy's salads are typically the best of the fast food franchises, so my wife and I like to eat perhaps one or sometimes two per week. As the service has gotten worse, we are reconsidering.

So today, I decided to walk inside and place the order inside the store to observe what could be happening. After standing at the counter for about 6 minutes (only one other customer standing next to me waiting to get order corrected), a cashier, walking around the back and joking with other employees, finally acknowledged me. Why it took her, or any of the others walking around and laughing so long to greet the customer, is most likely lack of or poor training, or the manager/asst are not present. If they are, that is not a good sign of leadership. I paid with my debit, and never received a receipt. I thought it might have been placed inside the bag, but it wasn't when I checked at home. Also, one of the salads was missing the top lid, so they covered it with plastic cellophane (??? seriously?)

Also, there was a young lady waiting at the counter for someone to acknowledge her. Her order was not correct, and the young man that attended to her was not rude, but rather abrupt. She walked away, and most likely will not return.

Suggestion, try walking into Chick Fil A, and you will see the difference in customer greetings. Heck, even Jack in the Box, traditionally the worst in Del Rio, is a tad better. Placing your restaurant at the bottom of the customer satisfaction is not good business.

Respectfully,

Abelardo Casillas

My name is Brandesha Carpenter and I went to Wendy’s on Headland Dr right beside Dollar General Plaza and ask for a large water and a bacon cheeseburger deluxe they would not put bacon on it because they said they didn’t understand. My question was what don’t you understand about a bacon cheeseburger deluxe? So I requested my money back and the manager was nasty and rude and I waited 39 minutes for two dollars. That was ridiculous I will never eat there again! I give 0 stars if I could for that Wendy’s

I am rather disappointed in your advertising. I went to Wendy after hearing a commercial for a 0.50 frosty only to be told well it may be advertised but we Arnt doing it. My children were rather upset when we left.

Someone who works at 714 W Poplar in Collierville, TN threw this trash in my yard or it was a customer who knows where I live because an employee who they are friends with told them. These morons are vengeful. They punch people in there and act like a bunch of negligent monsters. It looks like a dump. I left the job.

Last two times I have been to the Wendy's on College Dr in Suffolk, VA they have not had baked potatoes
One time at lunch one time at dinner. This has been my go to Wendy's since service at the store on Western Branch Portsmouth, Va is terrible, long wait in lines both inside and drive thru. I've complained about this site before

I ordered a home style chicken avocado blt. On multiple occasions you people have managed to screw it up. Every time I go to Wendy’s something is wrong with my meal whether it is an entirely different sandwich, the proportion size, or cold fries. The one time in particular tho I asked for no ranch and no cheese on my sandwich add mayo. They gave me ranch and when I went up to the front desk they claimed it was mayo when I clearly no the different of taste between the two. This is absolutely unacceptable. The #1 rule in fast food or in any restaurant is to never question the customer.

First of all I just want to say it was a pleasure going to the Marshalls Creek Wendy's. I experienced problems today that I was not happy about first off I got a chicken sandwich that was made to crave the chicken was good the sandwich was good but the lettuce was not good the lettuce was rotten and when I went to take a back they said because I had already eaten the sandwich I could not get a refund also I got a side salad of the berry burst salad the salad was good but the lettuce was rotten and damaged as a result the lettuce needs to be freshly washed cut and dried and not soggy also upon leaving the restaurant there were two bags of straws where the utensils are and I just wanted to bring that to someone's attentionalso the cashier did not know how to use the coupon codes the codes are on the app and when you click on them there's a number and I told her and she and she shrugged her shoulders as if she didn't know nothing I am very dissatisfied and I will not be returning to Wendy's for a month due to this matter because that's not a good thing thank you very much

threw out fries and chicken because of salt, salt, salt. frostys were good. Tables were all very dirty as were the floors.Glad yorkton sk. has a dairy queen and a&w Wendys, NEVER AGAIN, THE PLACE SUCKS.

We spend about 50.00 3 times a week in the commerce city store! Everytime the food is cold tastes old ! We keep giving them a try hoping it will get better . At this point we will not return to Wendy's i live 5 min from this location and believe my food should be hot when i het home the burgers were ice cold and the nuggets were luke warm. We stopped ordering frys a month ago do to quality and switched to nuggets! This store needs a lot of help. Even when we come in the food is just okay ! I think we will have to try a diffrent chain at this point .

My family and I visit our local Wendy’s in Hannibal often. My kids really like the 4 for $4 option on the menu, it’s a great value too. I don’t believe in leaving negative feedback for single incidents as every restaurant has off days. That’s definitely not the case here.

The whole purpose of visiting a fast food restaurant and using the drive through is usually because you are on your way somewhere and don’t have time to sit down and eat. What do you consider a reasonable wait time in a drive through is?? At our local restaurant it is 30 min plus. This is not an isolated incident, this is every single time you visit this location. Every. Single. Time. Unacceptable! And when the wait time is mentioned to the staff it’s painfully obvious not two shits are given.
As a whole, you’re prices are higher than other local fast food restaurants. I pay the higher prices on regular menu items because the quality and flavor are better when the food is fresh. WHEN the food is fresh. I don’t enjoy paying over $30 for cold food that I waited in line over 30 minutes for. Cold, under cooked fries, sad ugly burgers that are supposed to be “premium” sandwiches, not value menu items. And on more than one occasion I have had to turn back and return because my order has not been correct.
Please get a manager in this location who knows how to run a business with customer service. I fear if this crappy service and food continues we will no longer have a local Wendy’s. Although we prefer your food to other local choices, we will probably not be back for awhile as this is very frustrating and needs to be seriously addressed.

This is for the Wendy's in Kalamazoo Michigan on sprinkle road I'm just trying to figure out if an employee quites or get fired why are they being hired back I'm guessing this is a family run business or they're just playing favoritism in hiring back people that they are friends with or some kin to I'm trying to figure out why is Denise still working there as a manager because when I was trying to get my order right she was being really rude and talking stuff about me saying that I was a liar and I didn't no what i was talking about I thought that once you quit or get fired you are not allowed to be hired in any Wendy's corporation that's in Michigan after being fired or quitting I know this girl named Yolanda she quit probably about five times and they keep hiring her back as a manager but give all the other employees a hard time they drive them all out and bring back family they only hire family and friends

We went to Wendy’s in Williamsburg Va while on vacation. We ordered a kids meal for my daughter. She ate the meal in the car and brought the frosty to eat in our room. I notice something black in it while she was eating it. It had a bug in it. We frequent Wendy’s but now she is nervous to eat one again.

There are a lot of young people working in your restaurant with no adult supervision your restaurants are becoming very dirty garbage is overflowing out the garbage cans the floors are sticky and nasty but the tables are not clean there's no supervision not just one but two windy stores have been like that that I've been through and Garner and in Knightdale these restaurants are in North Carolina Raleigh North Carolina

You went yesterday to grab a quick supper after practice,and had to wait over 20 minutes. When we finally got our food it was sloppily made and the fries were cold. The ice in our drinks was melted also. We thought the food would at least be fresh since we had to wait so long. Not happy after spending almost 40 dollars.

Visited Wendy's on route 30 in Hamstead Md after drinking my soda I found 2 ants in my cup I am a frequent customer but no longer

Went in to wash my hands before ordering and the bathroom was absolutely disgusting!! Urine on the floor and what looked like blood all around the sink and faucet. Ask to see a manager and no one took the time to come talk to me. I will never return to this Wendy’s ever!!!
The Wendy’s spoken of here is on Emerson Ave. Parkersburg West Virginia.

The Cy Ave store in Casper Wyoming has the worst customer service I've ever seen, their service is slow from greeting the customer to handing the food out. It Should not take a half hour to take three customers orders. This is by far the worst Restaurant I've ever been too, it's been like this the past couple times I've been here. I was hoping it was just the staff but it's obviously the management of this store.

I have tried to contact the local restaurant and then was on hold for 20 minutes on your customer care line. I expect that I will receive an immediate response to my phone @ 585-794-2074. I purchased a full size Parmesan Caesar Salad today. On my 3rd bite I was stabbed on my gum as I chewed. I found a hard green piece of plastic in my salad! This is ridiculous and unacceptable. I have a cut in my mouth and almost swallowed it.

I am not. Happy. You. Got. Rid of the green tea. For. These other drinks. I. Do not like please bring back green. Tea

Thanks
Debbie

I am a regular Wendy's customer as I like the food, service and consistency. On Sunday June 23rd between noon and 1pm I stopped at the Wendy's at 2450 Possum Run Rd in Mansfield, OH to purchase two chicken sandwiches, one without tomato and one without mayo. After placing this order which took 10 minutes (real time number), I went to the mens room which was filthy including the mens entrance door which only closed half way because the spring / piston at the top of the door was broken of the door and hanging lose (safety issue too). This also means that the door was jammed half open as well. Once that experience was over I grabbed the take out as we were heading to Columbus. Once we were back on I-71, we opened the sandwiches and both had tomato and mayo. Both orders were wrong. Overall a zero on a 1 to 10 rating chart. You should close that place before the health department does.

I can not believe what I got a your store today I ordered a chicken sandwich and what I got you should be a shamed of your company and for the price really I will never!!!!!!!! Go to Wendy’s again so upset I used to love your chicken sandwich not anymore!!!!

Wendy’s 630 Puuloa Road 9:30-9:40a.m..Ordered #12 medium....Paid $10.69 received no receipt ....Chicken was dry and hard,fries was so cold ....Not worth your $$$$...They need Help!!!!

There is a store at the richwood Ky exit off of I-75 in Kentucky. We are very frequent customers and something has gone wrong at this location which I would term as bad management. My son and I eat there every Saturday Morning at 10:30. Newer staff has appeared and has remained consistent for about 2-3 months. We have witnessed on the Saturday morning shift that employees seem to think they are extremely busy, and cant manage the job. For the past month or so we stand in line for 15-20 minutes and witness many errors in order and very poor service. Our most recent visit was Saturday June 15th. There were 3 people in the store eating. One approached the register to complain that he ordered a plain hamburger and received one fully dressed. The next came up and complained about his drink order. The next complained because she ordered coffee only but the coffee was old. The register employee stated that it was in fact old and began to make new coffee. When we ordered and received our order it was short the correct sandwich and short a large chile. I would normally not complain, but this has been going on now for many weeks as we stop by, same crew and same manager. Please look into this asap, these people obviously need some very intense training. and you may need a new manager there. I told him about the situation and all he could say was "Wow!"

Two months ago in palm bay fl wendys i order food online when picked they asked for card to pay i said i all ready paid no we have your order but is not paid so i paid when i got home checked bank and i paide twice 27.00 order i have ticket numbers to prove it manger saide he will check he said i did pay twice i said ok refund or equivalent in gift cards never received anything

I was at the Hoover and 10 mile location person came on speaker as she was takeing my order I could hear the manager screaming at other employee I finally got to the window and the manager was still screaming at the employee sat there for 15 min all I ordered was a baconator meal very disappointed in the service and managers way of dealing with her employees

MY WIFE WAS AT YOUR WENDY'S IN MIDDLETOWN NJ 07748, AND SHE WAS GOING TO ORDER FOOD THERE BUT CHANGE HER MIND DUE TO THE FACT THERE WAS A GIRL IN BACK PREPARING THE ORDER FOR PEOPLE IN FRONT OF HER AND SHE NOTICE HER RUBBING HER NOSE WITH HER WRIST,AND BACK OF HAND NOT CLEANING HER SELF OFF ALSO THE PERSON TAKING ORDER WAS PUTTING HIS FINGERS IN THE CUP,EATING FRENCH FRIES WHERE THEY WERE BEING STACK. ALSO RUBBING HIS BEARD WITH HIS HANDS WHILE TAKING ORDERS. VERY UNHEALTHY. PLACE VERY DIRTY. NEVER GO THERE AGAIN UNTIL THINGS IMPROVE TIME WAS 7:12, ON 06/15/2019. RESTAURANT #00007405

We stopped at the Wendy’s on Oracle in Tucson. I ordered the new mushroom burger and my wife ordered the Asiago chicken burger. My burger was cold, maybe room temperature at best. My wife’s burger had the worst looking slice of tomato that was white. I went back through the drive up, had to wait in line again, and they cooked and gave me a new burger. Showed the drive up girl the tomato from my wife’s burger and she said “would you like a new tomato?” Really? And we paid $11.00 for this service and experience (no drinks or frys or anything extra!) Plus they are the worst tasting burgers I have ever had! Never again, Wendy’s is permanently off my list!!!!

Let’s just start with...I am typically one of those people that likes to write good reviews regarding service, however, I unfortunately have NOTHING good to say about the Wendy’s in Hannibal, MO. I would give this Wendy’s ZERO stars if I could. I can’t even give you a store number because they didn’t bother to give me a receipt. I looked up the store phone online and tried to call it to talk with a manager and get the store # but no one answered. Unfortunately first impressions did not help to set us off on the right foot. Headed to the restroom to wash hands, trash overflowing and all over the floor, no paper towels, TP available but laying on edge of sink not in dispenser. Husband said same thing about men’s room. Next up, placed order. No receipt. Waited on food for roughly 20 minutes. While waiting we filled our drinks. Service area was filthy, Don’t think it had been wiped down or serviced all day. Floor sticky. I could understand if it was busy dinner time but it was 8:00 at night and only 2 other families were in the store. Finally got our food and took it to go as we were traveling cross country. We are now back on highway when we discover our order is not only incorrect but VERY poorly made. We actually had extra food in our order which probably means the next customer’s order was incorrect also. Hamburger was burnt and our 3 frostys were literally chocolate air bubbles with the consistency thinner than a melted down milkshake.

We travel cross country frequently and Wendy’s is typically one of our top choices, however this experience has left a VERY bad taste in our mouths. (no pun intended)

Please feel free to contact me at the email provided.

Thank you for your time.
JoRita Moore

Hello I am a regular at one of the stores located in Bangor Maine on Union street. And I noticed a manager there that I had stopped go to the Bangor Mall Blvd Wendy's location because of and his name is Bryon and he is very poor at customer service as I have had issues with him in the past and I noticed that he was talking down to one of the managers and made her cry. Everyone I know in the union street store looks miserable since he had started working the union street location and I see other customers giving not so pleasant feedback about him as well. I think the bryon character aught to be looked into seeming how he has so many complaints against him. And the regional manager Jeff Marshall isn't the best at treating his employees right either I have noticed all the times I have been to the union street location.