05
May 13

ford fixing a vehicle i just bought

I bought a 04 ford explorer and I already replaced 3 out of the 4 wheel hubs I just got it back and it was making a noise in the front and the back the mechanic told me it the rearend and and posibally ...

07
Apr 13

2012 Ford Escape Tire Sidewall Damage

I purchased a 2012 Ford Escape in the Fall of 2011 and in the Spring of 2012 I was told that i had some damage to the sidewall of one of my tires. In the Fall of 2012 i bought 4 snow tires and had them ...

05
Apr 12

2006 Ford Explorer Problems with Toner Rings

I purchased a 2006 explorer in 2009 with 24360 miles in Feburary 2011 a toner ring went out on the right rear side----34263 miles-even tho we were 1 month over the 5 years we were alomost 16000 under the ...

17
Nov 11

2011 Ford Mustang Noise During Braking

I recently took my 2011 V6 Mustang in for a problem with the rear wheel making noise during braking. I took it to Clinton Family Ford in Rock Hill SC on Wednesday morning 11/16/11. I was told they were ...

16
Oct 11

Bad Electronics in 2011 Lincoln MKZ Car

I’m writing to you because I’m having a problem with the dealership and the car that I bought at the FORD Dear ship. I’m not happy about this at all! I bought a Lincoln Mkz 2011 FIVE Months ago, ...

16
Sep 11

2010 Ford Fusion Noises in the Car

There is an intermittent noise inside the car. IT sounds like it is coming from the passenger side. IT is hard to explain the noise but I think it is similar to a fan whurring noise. Ford has not heard ...

17
Aug 11

2004 Ford F-250 Dipstick Broken Near Block

I own a 2004 Ford F-250 with about 41,000 miles on it, (I mention the mileage, because, at this mileage I shouldn't have the following problems). Recently I found out through Saret Ford that I have a broken ...

31
Jul 11

2007 Ford Escape Transmission Problems

i bought a 2007 Escape from a second hand dealership..the kms were 79000....i was told fords warranty was 100 000 km or 5 years...2 months after i paid 16000 for the peice of crap i had transmission problems...Ford ...

12
Jul 11

Ford Brakes Makes a Vibrating Sound

Brakes are very spongy. I talked to a ford service writer about this he said it was the booster and there was nothing that could be done about it. Now when I turn left or right it feels like the abs system ...

18
Jun 11

2011 Ford F-150 Leaking Transmission Fluid

Bought a new pickup on May 29th on June 7th transmission fluid was leaking out of the truck, had it towed to the dealer it only has 190 miles on it, They said it was a transmission pump and blown seal, ...

04
Jun 11

2008 Mercury Milan 6 CD Disc Changer Broken

I recently purschase a 2008 Mercury Milan early this year. I love the car but the 6 CD Disc Changer has went out on me. I did my research and found that serveral other customers had the same problems ...

24
May 11

Ford Explorer Sports Trac Parts Backorder

Hey, My 2007 Explorer Sports Trac needs a new Fuel Pump Driver Module and dealership/ford is telling me that the part is on back order for at least a month. This seems crazy but i have called around and ...

05
May 11

Ford Customer Service Complaints in Philippines

I am philip ronald dizon owner of ford trekker pick up white color plate engine no.wlat969735. i bought this car in ford global city philippines and i brought to my home town in bontoc southern leyte, ...

01
May 11

Swap your Ride Scam at Middelkoff Ford

Saw a commercial on TV for a swap your ride at Middelkoff Ford. Swap your ride is no swap! You bring in your car as trade to buy a new car there is no swap. I wanted to swap my 2009 pathfinder for ...

17
Apr 11

2002 Ford F150 Airbag Safety Recall

Sir, I am writing you this letter to express my dis-satisfaction with the service, (or lack there of) provided me. Today I took my vehicle to Gus Machado Ford on US1 and 152 street to fix a problem with ...

10
Apr 11

2007 Ford Radiator Repair and Warranty Problems

My 2007 ford sport trac, that i just drove off the lot March 26th 2011 as a trade in, had leaking coolant problems. I took it immediately back to the Ford, and the dealership told me they would replace ...

05
Apr 11

2007 Ford Edge Problems with Brake Booster

I have a 2007 Ford Edge Serviced only by Ford dealerships. Never doing the time that I have had this car had the fluids been tipped off during service. But the brakes cut all things they started to make ...

29
Mar 11

Ford Motor Company Small Spare Tire

Tell me why on all FORD VEHICLES, "specifically on a brand new FORD ESCAPE,". Why do you have a "FOR SMALL OF A TIRE" to used as a "SPARE?" on these types of cars. Why not use a " NORMAL SIZE spare tire?" ...

18
Mar 11

Never Will Buy Another Ford Auto Again

I will never buy a Ford again! Our 2002 Ford Explorer Sport Trac with 74K miles is an excellent example of shoddy workmanship that Ford doesn't care about. We recorded the following issues at the Ford ...

13
Mar 11

Brand New Ford Mustang has Problems

I've bought a brand new Ford Mustang 2011. The car started to stall out after just a few months. I took it to the Ford local service center 4 times, and they tell me that they cannot find anything that ...

11
Feb 11

Ford Motor Company Red Carpet Lease

This is why Ford don't need bail out money... Interest plain and simple. Well... 12 years later and another letter from a Lawyer taking me to court. This is because Ford Motor credit will knowingly violate ...

22
Sep 10

1999 Ford F150 Warranty

We have a 1999 Ford F150. The heater core has been replaced twice and now needs another replaced. It was replaced at a Ford dealership the second time, then replaced again on their 12 month, 12,000 mile ...

17
Sep 10

Ford Truck Parts

I wanted to get some parts for my new ford pickup truck, so I called my local parts house. They ship the stuff new, I think it's what I need, but whatever it's actually not and the parts are used! I had ...


Common questions about ford in 2013

  • What is the official ford complaints number?
  • How can I file a complaint with ford online in 2013?
  • What is the executive ford email address for complaints?
  • How can I write a good ford complaint letter?
  • Should I file a complaint with ford corporate headquarters?
  • Does ford have a hotline I can call with problems?