Nissan Complaints Continued... (Page 4)
179+ reviews added so far. Upset? Call Nissan corporate: 615-725-1000No Reviews
For years I have bought Nissan Sentra's and up untill I bought this one I have been very happy. I have just made it to 64000 miles on my car and have already replaced the 02 censer. Then the moter had to be replaced. Now the 02 censer needs replacing again. The struts are also bad on the car and have to be replaced after about eight hundred dollars of tires. I don't think anyone should have to go through all of this in three year of having a car. All of this has caused me to miss work and drive someone elses car just to get to work.
I have a 2008 Nissan Altima with almost 60k miles. The entire front bumper of my car is peeling and bubbling clearcoat. I read that the paint has been proven defected and I would like to file a claim to have my car repaired. What do I need to do to get this started?
i would like to make a complaint for my nissan teana 2.0. i bought mt teanna 6 weeks ago. unfortunely, a thief try to stole my car but unsucessful because the nissan teana have the own security & alarm keyless system. i send to nissan service center 3 days ago. but nissan service center still cannot unlock my security system & alarm system. as a conclusion, my car still cannot start the engine untill now! nissan set the security by their but after 3 days nissan services center to check it , but still cannot unlock the system.
I am extremely disappointed with the quality of the 2012 Nissan Altima S, I purchased 1 year ago. My vehicle has approximately 20K and had performed extremely lackluster in comparison to the 2008 Nissan Altima I traded in to purchase it. The quality of this vehicle is lacking tremendously, it is under powered, cheaply constructed and the ride is substandard in comparison to the earlier Altima.
Additionally, I live in Colorado and was driving in snowy conditions and the wheel wells became so packed with snow and ice due to lack of insulation that I had to stop and hose them out at a self serve car wash due to the vehicle being unbalanced and undriveable, it just swerved back and forth at any seed over 20 mph due to being unbalanced.
These are all indicators of extremely poor quality. I have been a loyal Nissan owner for 13 years, owning 4 Nissan Vehicles in that time, 3 of which were brand new. I now and 4k upside down on this 2012 Altima which i AM trading this month to get a better vehicle that I can have some confidence in. Nissan has failed me. I am now considering Honda or Toyota for quality.
I recentely purchased a Nissan Sentra with my brother, in Cool Springs, Tn. I traded my Juke for a car that would get better gas miliage and picked the Sentra. I was not offered a test drive, nor were all the buttons in the car explained to me. I had to bring the car in to find out why it slipped so bad on wet roads and your service dept. (which was great), explained to me about the sport button. I do not like the lack of power in this car and am un-satisfied with the car. At this time I have parked and will not drive it. The store in Cool Springs was un-willing to do anything. I now have a car of no use to me at all. This is my 3rd Nissan and I am truly disapointed. What can I do?
I purchased a used Nissan and have had an intermittent problem with the sending unit in the fuel tank. I have never taken it to the dealer ship as it has not affected the safety of driving. I use the odometer to track miles of fuel. I took the vehicle in for inspection and was told it would not pass due to the service engine light for the sending unit. A $800 repair which I do not have.
Called Nissan to complain and they said that it would be a $50 charge to have it diagnosed (I know what the problem is, DUH!!). Low and behold it had the same code as the garage I take it to for inspection. NOW on top of the sending unit I was told that I need to have the timing chain replaced (a $1510 job).
BUT if I take it and get estimates they will TRY to match the price. WOOHOO spend MORE money that I don't have!! I also got a notice of a class action suit for antifreeze fluid contaminating the transmission which could render the trans USELESS. All I wanted was to have the sending unit replaced due to the "recall" that Nissan had sent me BUT it's over the mileage that they would do the repair on. I thought a recall was a recall! They know the problem exists but they will not fix it!! Never again will I purchase a Nissan product. Do I have any recourse with them?
Since November, when I purchased a Maxima from Atlantic Nissan in West Islip, N.Y., I have been given the run-around in getting my car repaired. I am at the end of my rope. Would you like to try to settle this before I take further action? If so, please contact me.
On November 29, 2012 Nissan of Saratoga performed an oil change on my Nissan 350Z. Something happened that the plug was sealed so that no future oil changes could be performed without replacing the oil pan. Upon my next scheduled oil change on April 27, 2013, I was told that they couldn't do the oil change without replacing the oil pan and the estimate was $340. No other explanation was given at that time.
I took my car to a Oil Change Specialist to see what the problem was and they told me that the plug was sealed and they didn't have a tool to remove it which left me with no alternative but to go back to the dealer to have the work done.
After the work was completed, I was told that sometime during a oil change an aftermarket plug was used which damaged the oil pan. The last oil change performed prior to having the oil pan replaced was at Nissan of Saratoga. I believe that something when wrong during the oil change which necessitated the need for a oil pan to be replaced and I don't feel that I should be have to pay for the work. Please review and respond to my complaint.
I have given my car on 10th November 2012 for servicing of my Nissan Xterra. And they did an accident when doing the test check. They completed the Police formalities by themselves and used my Insurance Company for the claim. They provided me with another car till the matter is sorted. Later after more than a month they told my car is repaired and I can take the same.
But I told I will do the Inspection outside before taking the possession. When I did the inspection I found my car chasis has been damaged and repaired. I refused to take the possesion and discuss the matter with the Service Manager - Mark Bailles - Qatar Divsion. Now it is nearly 3 months has passed and I am just getting the reply from them that it is under discussion.
My car insurance is finished and my car licence is also due in 15 days time. I don't know why Nissan which is a very reputed company hanging my case for so long. I hope your intervention in this matter to sort out my matter will be highly apprecated.
Steering wheel all of a sudden became VERY difficult to turn regularly when driving/turning. After a couple weeks the steering column became very loose and caused the steering wheel to wobble. When turning the wheel I would notice a severe grinding sound. Upon detailed online research the same occurrence has happened to several 2006 Nissan Pathfinder owners with similar mileage. After taking my car to the Nissan dealership for further investigation we have found that Nissan has issued a service part to correct this issue. My repair will cost an upward of $1300. I feel that Nissan should make this issue a recall as the dealership informed me that if I continued to drive the car the steering wheel would lock up and potentially cause a hazardous accident!! This is a severe issue for myself and others.
during the accident nissan 2011 model tida vehicle air bag not opened. the imoact and damage was hewavy , which was charged 25000 QAR by nissan service centre. what is the safety aspects in nissan car , i feel that life is not guranteed if owns nissan car. the other car of different brand , the air bag opened and saved the driver life. if i am not getting the justie , i will prmote this wildly.
I have purchased a brand-new Nissan Z370 from Alrustumani Nissan Agent in Dubai on 12/04/2012, for Dhs. 197000. I was surprised to find out on the begging of 2013 after I have received a call from Al Rustumani that the same vehicle model 2013, is offered for Dhs.139000.
A difference of Dhs.58000, which is equivalent to app. 30% drop in price for the new model. After I have complained twice to Al Rustumani and promised that they will investigate about the issue and call me back, nothing has happened since 3 weeks the date of my first complain. I seek your assistance in that matter and your fair judgment regarding a compensation to my benefit, after all Nissan is a world class car producer and I am sure they will not accept that any dealer treat clients in this way.
There was a TS bulletin to change out the cylinder heads. Warranty was out at 60.000 miles for this TSB. The car is only 4 yrs old which means that Nissan is not even covering the standard 15,000 miles per year. Pretty bad that a motor won't even make it to 100,000 miles without a major motor issue. As far as I can research, the car has been well maintained. Show room quality interior / exterior. It is my first and last Nissan and I'm even a component supplier for Nissan. We have numerous quality awards for our service and components from Nissan. Too bad Nissan can't stand behind their product.
On December 14 I tried to set-up second auto service at Oxnard Nissan but, could not due to a system failure. So I called and arranged an appointment for Saturday Dec. 15, 2012 at 12:00 pm. When I arrived on Saturday everyone keep asking me why I was there, three employees were working, one on some paper work, one with a customer and one on the phone. I kept asking if there was someone else that could take my information but, they kept saying someone will be right with you, just stand by your car.
Finally another employee came in and asked me if he could help; I said yes and that I was there for my second service scheduled appointment, he said ok someone will be with you. So I asked him; do you know how long this will take because I have a ride waiting to take me to the hospital to see my father. He said right now you have two and onehalf hour wait, but you can reschedule. I purchase a new car every five years and will never purchase another car from OXNARD NISSAN.
I own a 2007 Nissan Quest which I bought from Tamaroff Nissan. Since I bought this Nissan I have been having problems with my front passenger side window and couple of other items in the car. I took a six year warranty besides the warranty that comes with the car.
Since I got this van I have taken it to the dealership about 4 to 5 times for this window to be repaired and each time they always find a way of getting the window to work for about a month, and the window will stop working. They never for once attempted to replace the motor which I think was a factory defect. When I ask what was wrong with the window they will just reply that it was a minor problem and they have fixed it.
Now that my warranty expired, guess what? They want me to buy a new motor. When I have the warranty they did not change it because they don't want to spend the money, but I was expected to buy a new motor. I am really disappointed to know that they were not willing to honor my warranty when it really matters but was coerced into buying the warranty. I am considering buying another car and if I do not have any favorable result from this problem I will opt to buy a Honda Odyssey this time around. This is my third Nissan and really disappointed with the way I was treated.
I brought 4 new tires from WINDSOR NISSIAN auto service. They guarantee my tires for year, i brought it back car to fix because my tire had nail on it.When drove to home everythnig seem fine.I driven the car several more time it was fine.When I drove my car for New York back Newe jersey I started to heard a funny noise, which sound like flat tire.
when I check all 4 tires, evrything was fine. I driven the car next day, agian, the noise got alouder. I felt uncomfortable with that noise.So, I drove my car back to Windsor Nissian auto service, the manager service claim that brought my car to other garage to fix my tires. When my tires was guarantee. He accussed me on th spot and not comfort the customer issue that could of cause me car in to hugh accident and would cause my life and family. I felt it not pforfeesional service. I was really upset about the remarked.
When I got back my car,i driven the car to test drive that night. Found out the noise came back again. so check all the tires bolts was in place found out I was missing a tire bolt. Call back again, explain to the manager service one of my tires is missing bolt. His excuse is that somebody was stealing my tire bolt. I let him know know that it was my Anit lock bolt was missing. He was silent on other end of the phone. NOW I more fuming at this point, This MANAGER do not know how to handle problems and have no peopel skill.
Just let everybody know that if you go to the any car dealer service you need to double that everything before you auto service area. You cant trust anybody touching your car. If I rate Auto Service Manager and their employee. I give 1 star not handle the problem correctly.
I have a Nissan Frontier with 2000 miles on it. When going from a coast to speed up the truck just rolls along like it is out of gear, with the throttle almost to the floor it jump like a jack rabbit. One thing I noted there was no speed up in engine while the foot feed was being depressed until the transmission engaged.. In traffic this is dangerous as I have had ones behind me honk and when the thing finally get going I have to hit the brakes in order not to run into the car ahead of me that has stopped.. I have left the car with the dealer for a couple days so the mechanic could drive it home but the mechanic says he could not get it to do anything out of the normal. Has any one else had this problem? How was it solved?
Over the first year of me owning my brand new nissan sentra i found 40 chips in my paint. When i went to the auto-body shop they advised me that it had to have been a paint defect. All of the chips were circles and when one chipped off in front of them they said that they had NEVER seen paint so brittle. That they believe that nissan did not add the flex to the paint which caused this in addition to air bubbles. my car has chips behind the door handles, the back seats (which i hardly ever use the backseat) the paint is chipping off. When i took it to the dealership where i bought it, they had me drive up there (which is an hour away). They took pictures and then a week later had me go up again to have them do an estimate. Then they said that they needed to get a rep from nissan out, after dealing with "they cant get ahold of him, its the holidays, he is out of touch, and there is only one guy we can contact." i contacted nissan and opened a complaint. this lead me to taking my car to yet another dealership, more fun tag. Then an email that said, we closed your claim.... no one ever even told me what the conclusion of my claim was.
We bought our pathfinder about a month ago. Since we bought it we have never gotten better than 15 miles to the gallon! Which is not close to the 20 you advertise. It's disheartening to be getting such poor gas milage in a car that we thought would be better than what we traded it in for!
I bought a 2013 Nissan Murano. During the purchase I asked about frequency of oil changes and tune ups. Based on how I drive the car, I was told I need to bring it in every 7500 miles. (The manual states the same thing). I was getting frequent emails telling me my car was overdue for it’s oil chance, and I had about 4,000 miles on the car, so I called and complained and the emails have stopped. Now I am getting phone calls at night at home harassing me and telling me I am overdue in getting my oil changed. I had it changed at 7000 miles, and I now have 9000 miles on my car. I am not overdue, and I will continu e to be harassed and lied to. These people are all out to get money out of their customers by trying to force them to get premature oil changes and tire rotations. If this continues, I will report them to the Better Business Bureau. This is my first Nissan since 1980. I had been buying Toyotas and Hondas. I think this may just be my last Nissan. I was never harassed by the other vehicle manufacturers.
My husband and I helped our daughter buy a certified Nissan in June 2013 and were given cards to use for the Referral Program. We sent four (4) family members to Nissan of Bergenfield to purchase/lease a car. The first was in August 2013 and we received the one month worth of my daughter’s car payment. Unfortunately the other three (3) people we sent were extremely upset with the finance department at this dealer. All three (3) family members we sent to Bergenfield all went to Paramus of Nissan, where they were treated better and received a much better deal on a car. This has caused us to lose about $540.00 worth of car payments (which our daughter (a college student) has to give us money for)!
Exactly how is a customer suppose to recommend the dealership if they are rude and untrustworthy! We were embarrassed that we recommended family members to Bergenfield of Nissan.
I also just discovered that the Certified Paperwork on my daughter’s car was never filled out! They folded the certificate and stuck it in between other paperwork. This is the first time we ever purchased a certified car so I was unaware that you even received paperwork for this!
This was our second Nissan and I’m not sure we will ever trust Nissan again! We will be in the market for a car this summer and am very disappointed our experience with Nissan so far. I understand they have been sold very recently but this still does not make up for our loss. I sincerely hope someone contacts me to discuss these issues.
I booked my car into nissan sefton street as the plastic button holding the buckle in place had snapped off and caused damage to the sill when the buckle jammed in the door. they said i had to wait until they get permission from yourselves to carry out the work. since then i have jammed my right arm between the seat and door trying to retrieve the buckle. i would like to know how long i am going to wait dor this to be put right. ive always had toyota cars and when something has needed to be repaired it has always been done promptly. not sure now whether i made a good descision choosing a nissan.
My complaint and concerns is regarding the replacement cost of tires that Nissan had to reinstall on my 2012 Nissan Quest. My vehicle was purchased new in July and I had complained about the excessive loud noise of the vehicle tires and now I have to spend 600.00 in replacement cost.
I have contacted Toyo Tires and the company feels somewhat responsible and agreed to pay 60% percent of the titres replacement cost. I feel as though Nissan should pay the remaining cost due to the fact that under the tire rotation plan, the technician neglected to observe the excessive tire wear. I have exhausted every option to resolve this manner. Therefore, I am noifying the BBB to solicit their involvement to help resolve my issue.
It’s important to note that my vehicle tires have been driven 15,000 miles.
Thank for taking the time to read this complaint and I will appreciate a prompt response.
On Jan.15,2011,I leased a new Nissan Rogue. Since that time, I have taken it back to Rt. 22 Nissan in Hillside,NJ because of the poor performance of the vehicle. Each time, I have been told that they find nothing wrong with the vehicle and if there was something wrong, it would show up on the displays on the dash. I requested that they test drive the vehicle and was told by the Asst. Mgr. that they don’t have time for test drives. He stated that when the problem presented again, I should bring it back. I explained to him that it is an intermittent problem that requires some driving to be detected, yet he still refused to have it test driven.
Each time that I have taken it in, I have requested that my complaints be documented but, I was told that it was not necessary because he told the person working on my vehicle about my complaint. I feel that it was done because he does not want a record of it,should I have future problems. It should be noted that this Asst.Mgr. is very condescending. I am not sure whether it is personal(something about me that he does not like) or whether he is just generally rude.
I have another 27 months on this lease and can’t imagine suffering with this vehicle for this time. This is the worst vehicle that I have ever owned (old or new) and I have owned many. Is there any way that another Nissan Representative could evaluate my vehicle and perhaps test drive it?
hi i bought a nissan 4×4 in october 2008fron AAD Milnerton i recently change the battery and my radio showed security code i checked the manual and checked the page for security. the page was intacked and nothing written in i checked for a default number and typed in the number showed as example. the radio now requested code error. i phoned Nissan and they told me i must pay to have the radio recoded. if the number was supplied to me when buying the vehicle or was told about the security of the radio & lost the number i would pay due to not having been supplied with this number i request that Nissan have me bring in the vehicle and recode my radio free of charge & supply me with this number for future use.
Major problems and complaints about Nissan of Fort Worth, these people are a disgrace to the Nissan name and to the city of Fort Worth. I thought Texans were supposed to be nice? These guys are just like every other shoddy and crappy car dealership out there, just into you for your money and nothing more! I got a flyer from Nissan of Fort Worth in the mail about them being low on used cars on there lot. It looked like a scam flyer designer to bait and switch, but a reluctantly called and talked to a sales guy. I explained that I was looking to sell a 2008 Nissan Maxima, but that I wasn’t looking to buy another car.
He said sure we’d be very interested in looking at your Nissan if you bring it by tonight so we can look it over. I was still skeptical but very excited with the prospect of selling my Maxima. I had been looking to get rid of it for awhile, and now here was somebody looking to buy it. I live in Fort Worth, so I quickly drove to the lot with my car that night. I pulled up and walked inside, and immediately this sales manager walked up asking me what I wanted to buy. I told him that I wasn’t here to purchase anything, but to sell my 08 Maxima.
Immediately his attitude towards me changed, once he found out I wasn’t a big money bag. Of course I was worried about this, which is why I told them over the phone I didn’t want to sell my car. I figured it was too good to be true, and that Nissan of Fort Worth wouldn’t just treat me like a piece of meat, but I was wrong…so wrong! If you have lots of money to spend, and you want to be treated like a king (as long as you buy a car from them), then by all means check out Nissan of Fort Worth. But if you want people who genuinely care about you, look elsewhere, because you won’t find it here period!
Nothing but problems at this Fort Worth Nissan dealership, they messed with the wrong pissed off consumer!!!!
On January 16th, 2010 I had my 2004 Nissan Sentra SE-R Spec-V to a local shop, OMNI Motor Sports and Small Engine Repair located at 3408 Cedar Point Road in LaGrange, Kentucky 40031, due to engine failure. I was quoted $2,684.00 for all labor and parts in replacing engine. This engine was to come with a three year warranty but no details of this warranty were ever relayed. By March 8, 2010, I had paid to you the total sum quoted. Ten days later, through a text message, Jason Turner of OMNI Motor Sports advised that work had begun on my car on March 18, 2010.
After two months and several additions to the quoted price, I was informed that the transmission was completed but that you were waiting on a few parts. On May 28th, I arrived at OMNI Motor Sports to find the original engine still in my vehicle. Without informing Jason Turner that I was looking at my old engine in his own car, he inquired if the new engine was installed. Jason advised that:
The new engine had in fact been installed. Jason Turner had driven the car around town. The engine did not sound right; and The third cylinder failed to meet specifications so another motor was needed. When confronted with this fabrication, Jason Turner failed to provide a reasonable explanation. Despite these problems, I had already paid OMNI Motor Sports for a new engine. Rather than have the car sent somewhere else, I relied upon them to actually install the engine as represented they would.
On June 4th, I was advised my car was ready. Since picking up the vehicle, the following problems have occurred. I was charged $400.00 for an exhaust header that was never replaced due to common issue with the OEM exhaust manifolds catalytic inverter on Nissan Sentra vehicles. My vehicle has not run properly, and engine stalled multiple times on my drive home. I had to make repairs to the cold air intake the day I brought the vehicle home due to poor installation. Engine stalled multiple times on my drive home. The engine constantly makes a loud knocking noise that was not abated. A major fluid leak occurred while sitting in the driveway one week after the vehicle was brought home.
I took my vehicle to OMNI Motor Sports to diagnose related issue, and he determined that the cause is from damage to the oil pan and sump pump starving motor of lubrication thus causing a spun crank shaft bearing. I have since learned that my engine must be completely replaced; that the current engine should have never been used; and, that the blamed damage done to the oil pan could not have occurred as represented.
I have had several certified mechanics diagnose my vehicle and they determined the cause was from being dropped in gravel prior to installation. Included in the cost of repairs was a new clutch kit that was not replaced. The throw-out bearing went bad causing loud whine eventually causing fifth and sixth gear to become inoperable. Due to OMNI not resolving this issue in an appropriate manner, and having no other means of transportation; I continued to drive the car until a piston rod shot through the motor while driving due to additional wear of not having two low gears.
I still have a loan on this vehicle, and plan to have this vehicle running once again. Due to the lack of customer service provided I feel that this is a legitimate case that deserves reimbursement. I filed a complaint through the Better Business Bureau, and OMNI has failed to respond. OMNI Motor Sports currently has an “F” rating on their business. On behalf of myself and an attorney, a complaint letter was mailed to OMNI Motor Sports/Jason Turner, and he failed to respond. Then re-sent an additional letter certified to request the following:
Reimbursement of entire amount paid to me for the negligent work performed. OMNI Motor Sports/Jason Turner retains all records associated with the work performed on my vehicle including, but not limited to, all receipts related to parts purchased for his vehicle, paperwork associated with the purchase of the engine (s) used in my vehicle including warranty details, and any photographic evidence retained by OMNI Motor Sports/Jason Turner as represented to me on June 26, 2010.
I advised that if it is there desire to resolve this problem without litigation, to remit payment to me in the amount of $2,629.00 which includes the cost of the damaged engine and uninstalled clutch kit. Jason Turner contacted my attorney and advised that he will not confess nor be liable for damages incurred while in their possession. I have not filed through District Court at this time as I’m doing research to see if this can possibly be resolved without additional cost & fees through my Attorney. I’m prepared to litigate this matter on my own or through an attorney since nothing has been resolved at this time, and OMNI Motor Sports/Jason Turner is unwilling to satisfy any negotiation.
In the state of Kentucky, Small Claims Court may not exceed $1,500.00.
hi, my name is mitzi and today I just spent 400.00 dollars on a tire rotation and an oil change washerfluids ect.I am not happy at all with these prices considering you can get an oil change for 50.00 and a tire rotation for 50.00 and we all know how much fluids cost.I should have asked how much it was going to cost, but I didn’t dream it would be close to this. I was so prepared to continue to with purchasing Nissan because I think they are one of the best cars out there, but if these are the prices to get serviced at Nissan why would I bother. You would figure if a customer bought from a company customer loyalty would be your first priority, because if they are happy they continue to buy your product.
I am feeling ripped off. I know its a competitive world out there but it is what it is. I will not go back to Nissan for any repairs on my vehicle, and am seriously contemplating not purchasing my next vehicle with Nissan. thank you for your time, a very disappointed customer.
- ‹ previous
- 1
- 2
- 3
- 4
Have feedback for Nissan?
Thanks for your feedback!
Sorry. Please try again later!