i bought an item on ebay. the seller sent me a message saying that if my item does not arrive in 40 days i should contact him. after 40 days i kept sending e-mails to the seller, but he never replied. i tried to contact him directly, but got a reply saying the sellers mailbox is full. obviously he disappeared with my money. i wanted to file a complaint at ebay, but got the automated reply of “you can only open a complaint within 45 days. what do i do in a case like this, where the seller just stops trading under one name and start doing this to other people. i checked the sellers name history and it seems he changed his name one day after i bought this item and is now trading under electronicusuk. obviously fraud like this will never come to light if there is no way to contact ebay to report this after 45 days.
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I too have been had. I ordered a $31.00 item on 22 December, 2010 and got replies under several different E-Mail addresses which are no longer in the system and still no item as of 19 February, 2011. Oh, WTF, it was only $31.00 but action should be taken to protect some big spenders. Payment was made by PayPal so maybe I can get a refund but I’m not holding my breath. Good luck people.
Hope eBay or paypal takes care of your complaints and sets things right. I know they should take action to protect these big spenders, especially against ebay fraud sellers. Sorry that happened to your W.C.
We also had money stolen from us by this seller and not recovered by EBAY. I also sent many emails to ebay and went as far as to call and asked that they please tell me in so many words that I got screwed. Stop hiding behind the 45 day rule as seller told me about 40 days to deliver. I would like to know just how much money was stolen through the ebay site by this seller and what safegaurds are in place. Getting robbed is one thing but the “sorry your to late” policy feels very cowardly and provides ebay a hiding place loophole…maybe they could open a cold case file dept as theft is theft which was perpetrated through EBAY site…aide and abet .by not responding it seems somewhat that they don’t take ownership for anything that goes on in their site..I am sure that ebay wouldn’t want the media or public opinion perception to be… great products but please buyer beware as site can be unsafe. Would also like to know if anyone inside the 45 days got any money recovered.
I was taken as well by these guys. I wish I had known about the 45 day policy. That explains the 40 day delivery. It’s too easy to sell a few hundred of a certain product at a good price to seed your positive feedback, then stop shipping and watch the cash roll in until you’re investigated, then close the account and start over. And what’s up with blocking your feedback? I didn’t know you could do that. Now we can’t read what all the thousands of victims are posting.
Fraud (theft) electronicusuk: did purchase this ebay seller and never sent me my products, ebay is not responsible for their vendors. I stayed at the detriment of $ 70 and got no help from ebay.
moi aussi j ai été volé et tous fait pour etre remboursé ebay s en lave les mains et paypal aussi personne ne prends ca au serieux moi c est terminé les transaction sur ebay j aime mieux encourager le petir magasin du coin oui on paie plus cher un peut mais au moin on a la garanti et le service et sur d avoir l objet et de plus fait viré l économie de ton coin mais moi jme suis fait avoir d un montant de 54.00$ pour l achat de 2 lazer stage et de 1 casque d écoute sans fil d une valeur de 21.00 je suis content d apprendre que je ne suis pas le seul dans mon cas espere etre remboursé sinon au moin laisser un message MEFIEZ VOUS EBAY ATTENTION A LA FRAUDE IMPOSIBLE DE RÉCLAMER SON $$$$$ ALORS ……..
This guy did the same to me last December 2010. Does any body knows what we can do
I had exactly the same experience with seller jamesr0615, based in Hong Kong. I purchased a fashion ring for $1.98 on 26 April 2012 and paid immediately via Paypal. I was abroad at the time, so I used that delivery address (in EU). The item never arrived. The seller appeared very polite via ebay email, claiming that I needed to wait around a month because he is located in China. I waited, but still nothing. I visited the ebay Resolution centre, and the automated web system advised me to wait and contact the seller, because he is located so far away and post takes time. I followed that advice and did not open a resolution case. This was a fatal mistake!
My criticism here is that despite the fact that I visited the Resolution Centre page, the ebay automated system discouraged me from opening a case, reassuring me that everything was OK and that I should take postal time into account, and did not warn me that, however, I would still have only 45 days to open a resolution case or to even leave seller feedback if things went wrong.
Meanwhile, the seller kept pushing me through our correspondence to leave positive feedback, but I said that I could not do so until the item arrived. He claimed that he would resolved the issue to keep me 100% happy and promised to send the item again to my UK address this time and to which I have received items from China before. That was in the beginning of June. The item still never arrived. I wrote to the seller, who now completely and persistently ignored me. I see now that it was obvious why: he knew that I couldn’t open a Resolution case or leave feedback after 45 days!
Lesson learnt: if you order an item and this does not arrive, no matter how nice the seller is and reassuring that s/he will send it again, do open a Resolution Case. Because if the item never arrives, the 45 days will have expired and then there will be absolutely nothing you can do!
Ebay has been ABSOLUTELY INCOMPETENT AND RELUCTANT to deal with this. Fortunately I lost very little money, but I was shocked that Ebay did not care to contact the seller and ask for an explanation.
tip..EBAY PAYPAL any problems get a case opened. i made mistake waiting till it was outside the paypal ebay time … never again trust a seller if its not sorted out in a week after u paid….. plus register your negative ebay feedbk to tip us off u had problem with seller…
i joined ebay then paypal over a decade ago. still get caught out once a year.