Permalink Submitted by Bill Ratner (not verified) on July 24, 2016 - 8:31am
Worst customer service I have ever experienced. They debited my account twice back in Sept, 2015 owed me a credit of 305.00 it took three months of long phone calls, getting hung up and lied to when I finally got my credit on Jan 7th it was for 212.00 not the 305 as owed because they claimed a portion of it was mailed on December 24th which does not make any sense since I been trying to get the credit since transferring service in October. I am going to close out my account as soon as I can get direct tv Comcast is the worst company I have ever dealt with!
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Worst customer service I have ever experienced. They debited my account twice back in Sept, 2015 owed me a credit of 305.00 it took three months of long phone calls, getting hung up and lied to when I finally got my credit on Jan 7th it was for 212.00 not the 305 as owed because they claimed a portion of it was mailed on December 24th which does not make any sense since I been trying to get the credit since transferring service in October. I am going to close out my account as soon as I can get direct tv Comcast is the worst company I have ever dealt with!