Permalink Submitted by Sherry (not verified) on June 24, 2016 - 7:39pm
I have been try to get a resolution to my billing and direct tv service for 7 days now. I am being told that they (AT&T) didn't cancel my "FREE" premium channels but it's ok becuase I'll have to pay for one of their employees mistake.Then my direct tv stopped working the next day. After over 30hrs of trying to get a tech scheduled to comeout and fix/replace my satellite, the tech came out, spent 5 minutes in house and then hooked my cables illegally to my neighbors personally dish.
I told him that I needed my dish fixed, he said he wasn't going down to get my dish and if he did he was going to cost 75.00. I told him he had to fix my dish. That he did. Aside from his attitude, he pulled my(AT&T's) dish out of the ground and through it in the dumpster. AT&T said it was there problem but that my bill had better be paid or my service would be terminated. What service? I don't even have a dish...the tech threw it away.
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I have been try to get a resolution to my billing and direct tv service for 7 days now. I am being told that they (AT&T) didn't cancel my "FREE" premium channels but it's ok becuase I'll have to pay for one of their employees mistake.Then my direct tv stopped working the next day. After over 30hrs of trying to get a tech scheduled to comeout and fix/replace my satellite, the tech came out, spent 5 minutes in house and then hooked my cables illegally to my neighbors personally dish.
I told him that I needed my dish fixed, he said he wasn't going down to get my dish and if he did he was going to cost 75.00. I told him he had to fix my dish. That he did. Aside from his attitude, he pulled my(AT&T's) dish out of the ground and through it in the dumpster. AT&T said it was there problem but that my bill had better be paid or my service would be terminated. What service? I don't even have a dish...the tech threw it away.