Permalink Submitted by Aza Sanducci (not verified) on December 27, 2016 - 6:22pm
Greetings,
On the 19th of December,2016 I contacted the Liability Department of AT&T and spoke to Brandy who offered me a monthly rate for both home phone and DSL for $31.04, including all fees/taxes,etc. for 12 months. (Confirmation No. BHY03H). Today, I received a letter from AT&T, dated 20th of December,2016, where it states a different rate -$34 only for Internet services for 12 months (?!). I called Liability Department again, but they did not keep their end of the bargain. I asked to speak to the supervisor, but was transferred to his voice mail,where I left a message. His name is Justin.
AT&T breached its agreement and has to keep its promise. Otherwise, this company looks like a crooked, dishonest company. I have been a client of your company for many years, and would like to keep great relationships with you. However, it should be mutual. I hope you can come back to your senses and honor your promises to loyal, long-term customers, as I am.
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breach of contract by AT&T
Greetings,
On the 19th of December,2016 I contacted the Liability Department of AT&T and spoke to Brandy who offered me a monthly rate for both home phone and DSL for $31.04, including all fees/taxes,etc. for 12 months. (Confirmation No. BHY03H). Today, I received a letter from AT&T, dated 20th of December,2016, where it states a different rate -$34 only for Internet services for 12 months (?!). I called Liability Department again, but they did not keep their end of the bargain. I asked to speak to the supervisor, but was transferred to his voice mail,where I left a message. His name is Justin.
AT&T breached its agreement and has to keep its promise. Otherwise, this company looks like a crooked, dishonest company. I have been a client of your company for many years, and would like to keep great relationships with you. However, it should be mutual. I hope you can come back to your senses and honor your promises to loyal, long-term customers, as I am.