Amazon Complaints Continued... (Page 7)

Amazon sent me a parcel via ARAMEX (the worst shipping carrier) I did not get parcel, only excuses from amazon supervisor I need refund now, not next week or next month
I will not buy anything more at Amazon

Trying to send a phone case back has become a nightmare local ups is only open 2 hrs in the evening I work evenings I called amazon spoke with a broken English man I couldn’t understand trying to send thru reg mail said I couldn’t do without an android phone go to find out I leave work local ups doesn’t except amazon package referred me to store 15 miles away thanks amazon

I don't deal with sites that force captchas on me.
Get rid of it or we will never be doing business again.

---- Forwarded Message -----
o: Amazon <info@amazon.com>; jeffrey@amazon.com <jeffrey@amazon.com>
Sent: Saturday, May 11, 2019, 2:39:58 PM GMT+2
Subject: Fw: Voucher and shopping Information

Dear Customer Service,
Dear Mr.Jeffrey A Wike ,
We had been wait answer wrong enough. If you still not take any action or answer from our requirement.
This problem will forward to Media communication of Consumer protection and legal advice.

Best Regards,

----- Forwarded Message -----
To: Jeffrey.wilke@amazon.com <Jeffrey.wilke@amazon.com>; info@amazon.com <info@amazon.com>
Sent: Tuesday, April 16, 2019, 10:06:49 PM GMT+2
Subject: Voucher and shopping Information

Dear Mr.Jeffrey A Wilke, CEO Worldwide Consumer
Voucher transfer requirement
We had been not trusted system sale through Amazon, as we got product problem and we must pay the cost of return post so high 37 Euro, also import fee 66 Us dollar.

This does not work for online shopping, risk and a lot of payment lost with logistic and import fee.
The best we buy from a local country or local shopping but a not different country.

Please return voucher 250 dollars to our account that you had been charged before.
History order Order# 112-2660980-2607402

We had been ordered one Phone from Amazon,
We must return for these reasons.
1. Sound and voice do not work.
2. Video camera, the camera can not use.
3. Package to send us has many spaces. Product was shaken as so much space in the package.
4. Accessories charger adapter from Asia using, we can not use in Europe and that equipment does not belong to the iPhone.
5. The other problem still contains more.

Best Regards,
Weis./W. Family

When i open a product page it states product able to be shipped to Australia, when i place item in cart then go to checkout, via a number of intermediate pages, the checkout page description states item cannot be shipped to Australia (IE contradicts product page).
I have complained about this a few times over the last couple of months, but this frustrating problem still exists. see photos

I suggest you do not sell goods from third party sellers that don't share your shipping destinations, I acknowledge that this may hurt your bottom line but how much do you value your customer satisfaction?, as, in my case, it is being damaged.

I tried to add two images of the problem, one of the product page and one of the checkout page, it appears to me that i can only load one photo, a major shortcoming of you complaint process.
If you need to see both images send me an email.

On 05-15-2019 I received notice that I had won a $100.00 prize from Amazon. I ordered a watch & paid $ 6.99 shipping. I received the watch in 2 days & that was all fine & good. On 05-20-2019 My checking acct. was debited $98.54 dye to the fact that the shpping company said I did not cancel my new contract in 30 days with them, & they billed the full value of the watch. This watch is worth maybe $ 30.00 only.
This shipping company was Secure Luxury Shopper, or the company that debited my checking acct. was Watch My Skin. com phone# 855-628-7517. They said this continued billing was in the fine print for their contract. I told them this was not so, & I was going to contact Amazon about this & also Tom Miller, the Attorney General of Iowa about this, since I never signed up to continue on a contract basis with them. I think this is fraud, & I think Amazon should put a stop to this Give away, since I personally will never enter one of your contests again.

After telling them this, they still assured me that they could not issue me a refund, with about 20 different discounts offered to get me to stay with them. I told them no. 10 minutes later they emailed me & said my full amount had been refunded to my debit card. under Refunded order notification # 794723. I am still not happy about this since I feel they are using Amazon's good name to defraud people. I wonder how many people they have pulled this on. Please advise with an email back about this. I can tell you in a few days if this refund actually did happen. Thank you. Steve Golay

Hopefully we can resolve this once and for all.
On 5/6/19, I ordered a Hunter Ceiling Fan with a light and a remote from Amazon. The wrong fan was shipped to me from Southeast Shipments. I got in touch with Amazon and they forwarded my claim to Southeast Shipments. Southeast insisted that the correct item was sent to me. IT WAS NOT!
But, let’s move past this fact. I was charged $209.32 on my Amazon Prime Credit Card. The fan that Southeast Shipments sent me (order #113-762-120-53448244) was delivered to me in a brown Lowe’s Store box. There was a plastic pouch attached to the side of this box that was torn open and contained No Paper Work and No Pre-paid Return Shipping Label as Southeast continuously claims.
But, inside the Lowe’s box was another Lowe’s box with a sales slip saying the item was sold to someone or some company called Gulf Coast Mercantile for $128.39. A huge difference from the $209.38 I was being charge. You think maybe because the item that was sent was the WRONG FAN???
The alleged return shipping label was supposedly to be addressed and shipped to a North Wilkesboro, NC address. After multiple back and forth conversations with Southeast through Amazon by email or phone via The Amazon Customer Service Line, Southeast Shipments sent me a Return Shipping Label by email. This label was Not a Pre-Paid Label and the address was to a location in Sarasota, FL.
On 5/20/19 I sent the fan back to Southeast Shipments using the shipping label that was emailed to me. I sent the fan by FedEx and the tracking number was #787369160445 and it cost me $55.68. I emailed this tracking number to Southeast, but did not get a reply from them.
On 5/22/19, I called Amazon’s Customer Service number AGAIN and relayed all this information to your representative, Stephan including the FedEx tracking number. The only thing he relayed to Southeast Shipments at that time was that I wanted the return shipping cost $55.68 added to the refund $209.38 for the fan. The response from Southeast was again to use the Pre-Paid shipping label attached to the package. NOT??? This was a waste of time.
On 5/23/19 I received an Email from FedEx that my package was delivered to Southeast Shipments.

I have ordered many things from Amazon in the past without any problems. This has been a nightmare. When I order from Amazon, I expected that Amazon would be responsible for any problems. Instead I have had to deal with whomever Amazon subcontracted the transaction to, whether it is Southeast Shipments, Lowe’s, or Gulf Coast Mercantile (whoever they are).
So what I want is simple.
1. Verification from Southeast Shipments that the Ceiling Fan is in their possession.
2. Confirmation that the Reimbursement for the $209.38 is being applied to my Amazon Prime Credit Card.
3. Reimbursement for the $55.68 cost paid to FedEx for the return shipping of the fan.
I am Thanking Amazon in advance for your prompt attention and resolution of this matter. This has not been a pleasant experience and my further patronage will depend on how Amazon resolves it.

Amazon promises Free next day or 2 day shipping with Prime Membership. What is the point in paying $13/month for Prime when they can't get the products delivered as promised? Amazon insists on using FedEX, which yet again, the driver failed to even attempt to deliver the order. This is a recurring issue with FedEX driver(s) in my area. The most recent occurrence, FedEX tracking shows REDELIVERY REQUESTED. I made no such request. The rescheduled delivery date is now Wednesday 5/29, almost a full week for delivery.........assuming the driver actually delivers the package. The prior occurrence, just a couple weeks ago.....took 3 days and seven phone calls from myself and the seller to get the package delivered.

Two orders missing from Brownstown DTW5 Sort center … and reading comments on both Facebook and elsewhere on the internet, looks like this is not at all unusual. Funny how neither Customer Service or Logistics at Amazon even have an address or phone number available for Brownstown since this info is readily available on the internet and Facebook. After the deceptive information in on-line tracking and the "lack of information" employees have, I'm done with Amazon. I am just waiting for the refund for the items that disappeared within the Brownstown facility to be posted. I had to take this option since the only other option provided was that the Logistics Manager would "try" and replace the items since third party sellers may not be willing to do this. My faith in Amazon is now at zero.

I never received a package and have been running around in circles for a few days now. Employees via chat have been extremely rude and have told me contradicting things. Tonight, someone transferred me then that someone disconnected. The last person I got sat there for 10 minutes at a time and then would message me a few times then disappear for another ten minutes. They had a very poor attitude the entire time and then started contradicting what I was previously told, telling me to ask my neighbors and that my package was definitely delivered when there was absolutely no way it was..Refunding then having the customer re-order just to go through all the same issues is not an actual resolution. That's having the customer do all the work when they already did that in the first place.

my order arrived too lateso I have cancel this order but I have don't rescive my refund ,I want my refund

I sent the following complaint to 'payments-messages@amazon.co.uk' on the 3rd of May 2019. I have not yet received a reply.
Your attention to this matter would be much appreciated.
John Revesz

Dear Officer

There has been a serious mess with the delivery of this book. I ordered the book in early March. Two weeks later I received a note that the book has been returned to the seller because it was damaged (see attachment Amazon 20 3). Consequently, I placed an order to send the book again, without being aware that I will be charged again for the price of the book. Later, I also had a computer chat with an Amazon officer, who acknowledged that some delivery problems have occurred because of Amazon's fault, and sent me a refund of £12.68 for freight cost (see correspondance at the bottom of this e-mail) . He also promised that the book will be delivered shortly. Eventually I received the book in mid-April from the Hungarian Post through DHL. I received the book only once, after a month and a half delay. Charging me twice is a total nonsense. I demand to receive back £53.54 to my bank account.

Yours truly

John Revesz

On 31/03/2019 15:19, return@amazon.co.uk wrote:
Amazon
Return Reminder
Hello John Revesz,

This is a reminder to return the item below. We’ve already processed your replacement order and are expecting to receive the original item. Please send the item back using the return label by Tue, 16 Apr to avoid the charges.

If you have already sent the item, you can disregard this message.
Print return label & instructions
View return & refund status
Send by:
Tue, 16 Apr Return method:
Self dispatch
Differential Equations and Linear Algebra..

Item subtotal: £49.99
VAT: £2.55
Postage & Packing: £1.00
Total: £53.54

Your Visa will be charged £53.54 if you don’t send the item back by Tue, 16 Apr.

This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

On 5/21/ I was to receive an order from Amazon. Being a prime member I counted on 2 day delivery. At 5:31 pm the USPS carrier stated that the door was blocked and could not deliver. I was standing at the door at that time and nobody vame to the door. WEhy do I have prime membership if the USPS lies and will not deliver package. Maybe I should cancel mu membership

I had two credit cards on file with amazon come to find out they were double charging me taking money out of both cards for the same bill they told me I would receive my money in 3 to 5 days that was a lie I have an email from them saying that my refund was 67 dollars and some cents will I got 41.00 than I called them and they told me the rest of it was to be put on by Monday that was a lie just called them and had to argue with them now the rest of it is suppose to be on by 3 to 5 days again . I live on SSA and need what money I have . They did not offer to pay the 26 % my card charged me and the over limit charges . If this is the way Amazon does the older people than someone should do some thing .

Delivery today was made to the round newspaper hole, under the mailbox. Rolled up and stuffed inside. I'm surprised I even noticed it? Lately the deliveries from Amazon, and made by UPS, Fedex, Amazon(Prime), can't seem to find my front porch? Sometimes they find the front porch and they set the items directly in front of my storm door, making it impossible to open the door without knocking the packages over.
The delivery today was an aluminum start up capacitor for an a/c unit. To begin with it was packaged in a small bubble pack shipper without any other protection. So the item is severly dented, and I may have to return it. I'm not sure about the return. It may be useable? I have to investigate further.

Good Evening,

My name is Michelle K. Patterson. I am a Prime Member. On Monday, I placed an order for 30 books, in which I am the Author of; titled "Closer."
On Monday, April 29th, the Customer Service Agent informed me that I would receive the books within 2 days.
I asked the agent to please confirm the information for sure, because I saw an email that confirmed 5 days or more. The Customer Agent assured me that he made the necessary correction and update, and as a prime member I would definitely have them by May 2nd. I confirmed a third time, "Despite the quantity of (30) books, will it still arrive before Saturday for a special event-book signing?" He responded, "Yes".

Today, I contacted your Customer Service line, because the books still hadn't arrived. I received very rude and poor service, the young lady (Rashik) was very unprofessional. So, I called back again, and I was fortunate to speak with an agent who genuinely showed concern about my inquiry. I am thankful for that. I was informed that there wasn't anything that they could do to adjust the order. In fact, they would not transfer me to a supervisor. She initially said she was a Supervisor, than revoked her comment. Then, I was placed on hold.

Here's the situation: I have a deadline and my first book signing on Saturday, May 05, 2019. Is there anything your someone can do to help me? I realize that occasionally, the wrong information is given to customers. Unfortunately, that doesn't help with my situation/ or the inconvenience I've been caused. Is there anything that can be done? I'm attaching my phone number as well: 872-214-3455

Thank You,
Michelle K. Patterson

My order no113-299 1813-9692260 When it arrived I had no invoice and only one of the two things I ordered was in a UPS box that seemed to have been re taped. This is not what I expected. My phone is 214-277-9062 please help.

getting very tired of ordering somthing from and finding out after the fact it is coming from china. which takes 6 weeks to arrive unacceptable there should be something on you sit that says where order is being mail from. before you order. tired of ordering and finding out it is coming from china. I can,t always wait 6 weeks for something very poor

WHAT IS YOUR COUSTER CAIIR NUMBER I CANT REACH YOUR ALL NO IS NOT REACH

I ordered marine white paint and it was delivered yesterday dripping with paint all over delivery box, all ov er my hands and what a mess on my counter

One of your delivery men was delivering a package across the street from my house on Highland here in Oakland California around 10.30a.m. I was outside smoking a cigarette and talking on my phone. He proceeded to ask me what my problem was, I informed him I live here, and I was not watching him. He kept asking me what was my problem. To make a long story short he called me a Bitch as he was leaving in his personal car. I could not believe it, but it happened. Just thought you would like to know.

My last 2 orders I found in the middle of my driveway.the driver wrote that he handed the package directly to me..LIAR..if the package was stone ,the company would say I'm a liar,they also don't have to take a pic if they meet the customer

I was disconnected twice when I called your Customer Service Line. The purpose of my call was to speak to a manger regarding the poor customer service I received regarding an order I placed on 4/23 for brake pads and rotors. This item was advertised as being the last one left and stated "Hurry UP and order", which I did. My account was charged the full amount of the order. Then I received an email saying we will let you know when we have a shipping date, I waited two days, still no shipping date, I called to see if you could either express deliver the order or cancel. I was told you could do neither and that I had to wait until next Friday to receive the package. This is no use to me. I have someone to do the breaks this weekend. I spoke with supervisor to cancel the order (my second request) she told me no, she could not cancel. I explained to her you took my cash knowing the item was not in stock. And, I am now not able to cancel and buy elsewhere!! Had I known the item was not in stock, I would not have placed the order. Your website, misrepresented this item as being in stock and it wasn't. I would appreciate a phone call tomorrow to rectify this issue.
Sincerely,
Maureen Walsh 857-499-6024

I'm a Prime member. I attempted to watch the movie "A Father's Nightmare" today, 25 April 2019. I only wanted to RENT the movie, NOT buy the movie. The rental price is $3.99. I pressed the RENT block. The following screen which displayed BUY the movie. I did not want to buy the movie. The movie barely started - less than few seconds. I cannot cancel this order because I went past the time "allowed" to cancel. You are telling me that I have to pay $3.99 for a movie I did not watch. I don't think that a FEW seconds of nothing costs $3.99.

I enjoy the convenience of Amazon, but sometimes you appear a little SHADY!

Refund my $3.99 or I will cancel my 12 year Amazon subscription! I enjoy the lower purchase price on some items, but I find many items cheaper at/or online from the actual seller.

Not that you care, but you may well be losing a VERY GOOD CUSTOMER

I ordered a laptop on Amazon on Monday April 22, 2019. I chose 2 day shipping. I got order conformation shortly after with a Wednesday April 24, 2019 arrival. Everything went downhill from there. The order # 112-9537250-1038622. I waited all day for the shipping conformation. I emailed first and was told in that email that you had a manual review process to ensure the card was the right card to charge the payment. This was to take 12 hours. I also called customer service and they said they would escalate the order but I still had no ship conformation after the 12 hours. I emailed again and was told that it takes 1-2 business days to process this review. The order was still not processed at that time. I have called customer service on at least 7 times and no resolution. Each time I was to l d it would take a few hours. And I have waited and waited after each call and it was 8 hours one time 12 hours one time constantly waiting with no resolution The l last time was 5:55 this morning and was told that should be resolved and given ship conformation within 3 hours. That is fast approaching and I have my doubts that it will happen. I told the rep that if the order was not finalized I will be canceling. So there it is . At 9am central time this is what I will do. This has been that's worse experience I have ever had and I may never o order from Amazon again.

Regarding order # 112-3002841-4443464:

Badoit water case.

Estimated delivery was, you said: 4/15/19 to 4/18/19.

On 4/21/19, I inquired online. Your pro-forma apology declared, "Sorry, your delivery is delayed. It is now due 4/22/19."

On 4/23/19 the message still read, "Sorry...."

Today, the message read, "Sorry, it will come today."

I did not.

What the hell is going on?

I want an explanation and a FIRM date.

-NRK
4/24/19

Ordered a glass jar which contained a product called yeast plus made by Twin Labs. Package arrived today and the glass jar was smashed and broken into pieces with contents spilled all over the inside of package. I ordered this through Amazon and would like to have the order refilled by Amazon.

Ordered Twin Labs Yeast Plus several days ago. Package arrived today in a large padded mailing envelope with bubble wrap around inside glass container. The glass container was smashed with broken glass everywhere and the contents were spilled out and unusable due to contamination of glass pieces, etc.

My son 15 used a MasterCard gift card in Dec.2018 . He bought something spend the whole amount of money. Cool everything is fine at this point. Then in April 2019 he bought 2- $ 100.00 Amazon cards with his first paycheck put the money on his account (865 216-8983).
Adam Anthony Moffett. . Which if his account needed to be verified it should have not taken his 2 new amazon cards on it. Right makes sense to me. Now he has 2- $100 Amazon cards on an account which needs to be verified for some dumb reason with a gift card he used 3 months ago.WHO KEEPS GIFT CARDS AFTER YOU USE THEM.
So now I’ve call 3 times talk to countless people since we can’t verify the original gift card (MasterCard) number there’s nothing they can do . There has to be something. This is wrong. I will never buy another amazon gift card again. This is just stealing.. need help

I ordered two items. I needed the items on April the 19th, that is why I ordered these to be delivered specifically on this date. Now your system is showing a week out on one and a day out on the other which upsets me.

I have a gift card given me by th foundation where I am employed. I seriously doubt it is invalid which is what your redemption site is telling me.
The number on my card its ASYT QKDSSH R6CHE. Between that message and the Capcha rejections, something is wrong with your site. Please tell me how to get this card onto my account.
Barbara Golding
bgolding@roadrunner.com

I received a package yesterday from my mother in-law and it looks like the driver just threw the box into my bushes instead of putting the package by my door like he/she should have. the box was tore up and you could see inside of the package. I do not appreciate this and would have been extremely upset if it would have been something less durable being delivered!!

Whenever I receive a package , the delivery driver NEVER rings the doorbell! This is very frustrating when I am home and we live in a community where there is a lot of theft. It takes one second to knock on the door or ring the doorbell.

I was supposed to receive my order today by 8 PM. It is now changed from a 2 day shipping to a 4 to 5 days shipping. I am not happy about this. Please do not offer me any apologies as I will not accept it. What I will accept is my item here in the 2 day shipping time frame!!!!

I am an Officer at a Terrabeachside Condominiums at 6000 Collins on Miami Beach, Fl. We often have independent drivers gaining access without Securitys' permission. They wait outside the gate for someone to exit instead of using the call box to alert security. Once inside they leave the packages everywhere and anywhere. They often don't speak English and it is very hard to instruct them on the proper procedure. We would greatly appreciate it if there could be an instruction given to these drivers to dial 999 on the call box and once they are buzzed in to take all packages to the security office. Any help would be greatly appreciated. Thank you.

My husband bought me a house cleaning for my birthday. We were told the cleaning company would call the day before, they did not. When we called Amazon whom we purchased the house cleaning from they said to contact the company directly, we tried several times no response. We called back to Amazon they tried but didn't get a hold of the cleaning company, but told us they would be at our house between 11am-2pm, not to worry. 11:30 came I called Amazon again put my name on list for an Amazon team member to call. She called I asked if this company was coming or if I was wasting time waiting for them, she put me on hold. When she came back she said she just got off the phone with them and they should be at my house next. I believed her. I was wrong, she lied.( At the same time my husband was at work on the phone with another team member who told him they have been unable to get a hold of cleaning company.) I waited till 2pm thinking that the team member had talked to the company. Wasted a great day waiting on somebody that never showed and bold faced lied to by an Amazon team member, bad day in my book. Then out of curiosity I looked up the cleaning company that Amazon was selling sevice from, they are not a cleaning company in this state but in California. We live in New Orleans,LA. This morning I get up trying to forget my bad day and can't because Amazon has charged me $277.48 for a cleaning service I never received. as far as I'm concerned I will never buy another thing from Amazon they can't be trusted when team members lie, they are representing Amazon and Amazon can't be trusted.

paid extra money for 2 day shipping. still havent received item in almost 4 days now. what fucking gives? why did i have to pay extra money for faster shipping that didnt happen? makes sense right? waste my time and money. thank you

my account was hacked and merchandise was bought and shipped to 8550 nw 70th street apt 12284 Miami fl.33166 -6216 my money never returned even sighed by SANDRO CAMARGA . no money returned no investigation not even an I'm sorry James nothing . cant you block all shipments to this address or something at least pretend you care. now a Disney back pack for 66 dollars was purchased in my name . I was lucky to cancel it in time by same people and nothing done .big surprise . I no longer feel safe purchasing from amazon and no longer will you get my buisenees

I ordered two canisters of Country Times lemonade at a terrific price of $6.99 per canister. I then saw that the price went up to $11.99 right after Amazon took the money out of my bank account to pay for the item. Weeks later, I learned that they had never sent the items to UPS, and now, rather than allow me to receive the items, they insist upon refunding me the $6.99 per canister. At Amazon, if the deal looks too good to be true, it probably is. My order number is 1Z6A34Y60387905867.

Amazon closed my account on March 28th for excessive refund and return requests. Unaware that my account was closed. I loaded two $100 dollar gift cards that I purchased from Safeway on March 29th and April 2nd. I learned my account had been closed when Amazon would not allow me to make a purchase. I asked Amazon to please reimburse me $200 for the gift cards. Amazon is refusing to reimburse me for the cards.

On March 18 I ordered a transmission

TRANSFER CASE 4.0L 6 CYL 1GRFE ENGINE MANUAL FITS 05-15 TACOMA 124127 from a private party. It did not get delivered to me in a timely manner as for some odd reason it ended up being delivered back to the door step of the seller. I do not have accurate information as to when it finally arrived on my door step as it originally was supposed to arrive on the 26th but undoubtedly came a couple of days later. I was out of the country at the time and didn't arrive till the 31st at midnight. After examining the item and determining that it would not work on the transmission I had purchased, I made arrangements to return it as I had till the 8th of April to accomplish this. I sent it back with a USPS label from Amazon which is the way it had arrived at my address. The post office accepted it for shipment on the 2nd of April and told me to expect it's return by April 5 and a refund by April 9. The next thing I knew, it arrived back at my address and in the end I received a message from you that it wasn't returned on time which contradicted the contract I originally had with Amazon. The message reads "To receive a refund, buyers need to return the item within the required time frame after the seller has accepted a return request. This item wasn't returned to the seller on time.
Final decision:
A refund won't be issued for this case." ON TOP OF THAT, THE POST OFFICE TOLD ME THAT IT WAS OVER WEIGHT BY ABOUT 13 POUNDS. Yet somehow, it had been shipped to me by USPS which has a weight limit of 70 pounds. My complaint centers in the fact that I sent it back within the specified time constraints, but because the seller objected I was then told that it hadn't been sent back within the time constraints. There were 6 days remaining for me to return the item. I have purchased many an Item through Amazon over several years and have never had any problems with your company till now. With all due respect, I feel I've been lied to in the decision that was handed down and am deserving of a refund and a return per your policy. This is the invoice I received after submitting it to USPS. https://www.ebay.com/rt/ReturnDetails?returnId=5111957316. No one from your company bothered to call me or write me about the matter, but I believe that having sent it back within 2 days of my receiving it and checking it out should fall within the guidelines for a return... especially since it stated that I had till the 8th of April to return the item. So I am appealing the case on the basis of having been provided inaccurate or misleading information.

Sincerely, Reginald Jones

On March 18 I ordered a transmission from a private party. It did not get delivered to me in a timely manner as for some odd reason it ended up being delivered back to the door step of the seller. I do not have accurate information as to when it finally arrived on my door step as it originally was supposed to arrive on the 26th but undoubtedly came a couple of days later. I was out of the country at the time and didn't arrive till the 31st at midnight. After examining the item and determining that it would not work on the transmission I had purchased, I made arrangements to return it as I had till the 8th of April to accomplish this. I sent it back with a USPS label from Amazon which is the way it had arrived at my address. The post office accepted it for shipment on the 2nd of April and told me to expect it's return by April 5 and a refund by April 9. The next thing I knew, it arrived back at my address and in the end I received a message from you that it wasn't returned on time which contradicted the contract I originally had with Amazon. The message reads "To receive a refund, buyers need to return the item within the required time frame after the seller has accepted a return request. This item wasn't returned to the seller on time.
Final decision:
A refund won't be issued for this case." ON TOP OF THAT, THE POST OFFICE TOLD ME THAT IT WAS OVER WEIGHT BY ABOUT 13 POUNDS. Yet somehow, it had been shipped to me by USPS which has a weight limit of 70 pounds. My complaint centers in the fact that I sent it back within the specified time constraints, but because the seller objected I was then told that it hadn't been sent back within the time constraints. There were 6 days remaining for me to return the item. I have purchased many an Item through Amazon over several years and have never had any problems with your company till now. With all due respect, I feel I've been lied to in the decision that was handed down and am deserving of a refund and a return per your policy. This is the invoice I received after submitting it to USPS. https://www.ebay.com/rt/ReturnDetails?returnId=5111957316

DELIVERY SERVICES
WE ARE MAKING A DECISION TO STOP USING AMAZON!!
We are having all kinds of unmarked cars delivering to our house. Some of the persons delivering look pretty sketchy and speak little English. There is not a Lockbox facility within 20 miles of our home. Everyone in our town is complaining about the same thing. We probably spend $5000. a year at Amazon but that is going to change. It’s so convenient when youre homebound but that will change.

Order #111-5418086-3298662
GOT A NOTE SAYING IT WAS DELIVERED ON 2 APRIL
NEVER RECEIVED IT
I checked with Amazon, it was signed by a person named VOLLMOUTH, who does not reside at my address 41 Morning Glory Lane Edison NJ 08820. It must have been delivered at the WRONG ADDRESS, I do not even know WHO this person is. I was at my home ALL DAY YESTERDAY. I am very disappointed with the service, and will never again order anything from AMAZON

Satish Shenoy
41 Morning Glory Lane
Edison NJ 08820
908 755 1776

A delivery was made to my neighbor across the street from my house and the driver deliberately drove onto my property and put large ruts in the lawn. The delivery was made to 19155 S. Saint Lawrence Avenue, Glenwood, IL 60425 to Reginald Bernard Staggers, on Tuesday around 11:50. There were several numbers on the package which are B-45.3B, Cycle 1, TBA994752494000, spnch2 7ms7. She knew what she was doing when she did it. My husband was outside and saw what she did. He yelled but she continued on. She also left the package at the front door instead of putting it at the back - out of view, which is really not my concern but the ruts in my lawn are.

the delivery service provided by dynamex delivery in victoria b.c. canada is the worst company i have ever dealt with . the packages are never on the day posted . there is no local phone number to call, no where to pick up the packages if i could not sit and wait for days because always late. no missed delivery notice out on door, no must be picked up somewhere by a certain date, nothing. one attempt and package sent back . I am retired and was home all day sunday and they never buzzed in at the entrance my name is on the directory as well a slip was placed with my cell number and no calls. just something on the delivery page of your site which said deliverable. i find dealing with such shoddy delivery people as dynammex is not worth the hassle of shopping on Amazon. you can look on Reddit or any other social site and see the scathing reviews dynamex receives. why no zero star option . if this is not straightened out and i ever buy anything on amazon again i will see who the prospective delivery company is and if it is dynamex i will cancel the order immediately . no issues with FedEx just the low rent mismanaged dynamex .Randy Huget 207 3255 Glasgow Ave victoria b.c. v8x4s4 250 857 1778

I purchased book two in a series and it was exactly the same as book one.

On February 2 a package was delivered from amazon to 908 Central ave, sykesville, md. . The amazon driver pulled up to the neighbors driveway in the street , and then discovered it was not the right house and proceeded to cut across the grass to our porch and fell in the yard. Now we have received a lawsuit from the amazon driver of your company for falling in our yard. In The lawsuit she states she was on the sidewalk and that is a total lie she was no ware near the sidewalk . How as a home owner can I protect myself against your company employees when they are allowed to make bad decisions and then lie about it and then sue your customers?
Kay Mink
443-572-9159

I called because an order I placed was offering two day shipping to arrive on Saturday but after the order was placed the delivery day was changed to Sunday.

The representative kept getting confused so I requested a supervisor. A supervisor claiming to be named Frank got on the phone ant told be if I had common sense I’d realize that if I order 3 items with two delivery guarantees, they would all arrive on latest delivery date.

This is not what has happened in the past and most of the time, my items arrive on the day the delivery is guaranteed. Also I didn’t appreciate this amazon employee who claimed to be a supervisor was insinuating that I have no common sense.