Blog 
Write for Us Budget Inn Complaints Continued... (Page 2)
59+ reviews added so far. Upset? Call Budget Inn corporate: 1-800-780-5733No Reviews
Customer service by Budget Inn is terrible I have never felt more unwelcome in a hotel in my life and I stayed in a lot of hotels. I will never stay or recommend anyone to stay at the one on hammer lane in stockton California. I hope I wasn't treated badly because of my race. They tried to make me feel like they was doing me a favor by letting me stay at their hotel. I respectfully asked for my money back and went to a different hotel.
My complaint is that the owner or manager at your Richlands and Claypool Hill Va. location is very rude. I called to see if he was hiring for front desk and he told me to get off my rear and go look for a job. Then he says that he isn't trying to be rude and yes he was. How this place stays in business I have no clue. I worked for Holiday Inn Express for 8 years a company bigger then yours and I have never in my entire life been spoken too like that.
I was a guest at the Budget Inn in Okeechoobee Fl Saturday night August 20th. When I went to pay for another night and ask for more towels. The lady at the front desk asked the man that is remodeling the hotel to get them for me. As he was handing me the towels his girlfriend came in and was verbally attacked. She started calling me names and throwing things. I called the police. They took her home, which was great for me. But I went to the front desk to make sure that she wasn't coming back and the guy who came into the office with his wife. Told me that he didn't want me at the hotel.
Mind you I did nothing wrong. I was just making sure that she wasn't coming back. He wasn't even there when any of this happened. He had his wife refund my money for the 2 nights. I felt it was a great injustice as I did nothing wrong and to kick me out of the hotel. As a paying guest infuriates me. I had to wait for my boyfriend to get there but the guy at the front desk didn't care he told me to leave and it didn't matter if I had a ride.
It's a fraud motel and worst place ever. I want to complain to the corporate officials so that it will be closed. I canceled my stay and they refunded me and then after a week they charged me again. When I called the front desk, they are very rude and behaved like did not matter. Please stop scammers. This was the Budget Inn Austin, TX.
I stayed at the budget inn numerous times some times for months and one day me and my fiance just paid a week and went back to room no hot water no electricity bed bugs that they refused to do anything about.and the week was like that with two days comped for inconvenience and. Pay time comes for following week and they expect payment? I contacted city inspector who is also on my side and management. Threatened me I have all this on film and was put out got other patrons to watch me and my fiance belongings till we found a place.
Came back two days later and the fellow and young lady I got to watch our stuff said acting management said they would kick them out of they held our stuff so she told the couple to put our belongings outside so they did. I called police every thing was verified and they and city inspector said that they would go to court as well I have all evidence and witness's Completely dissatisfied.
We, me, my dad and step-mother, stayed at the Budget Inn at El Reno, OK. We were all attacked by bed bugs. When my dad called the hotel he was told, "We do not have bed bugs. We check every 15 days." and then the woman on the phone hung up on my dad. The room was in very poor condition with blood stains on the curtain that was hanging off the curtain rod. I have pictures of the condition of the room and of our bed bug bites. Also, I have the paperwork from my ER visit and my parents visits for their doctors along with prescription information.
Just like the old adage says: "you get what you pay for." Well, I got a good deal at Budget Inn and Suites and that's because it was the worst hotel experience in my life. The rooms were ill-kept, the staff was rude, and the place overall just looked dingy and unbecoming. It's worth it to pay a little more and stay some place nicer. Preferably with a clean bathroom and nice staff.
Stayed at the Budget Inn for a tounament competition. Most of the people participating stayed at the Budget Inn as well so we all got a group deal... or so we thought. They were over-booked and understaffed. I requested a King bed for me and my lady friend, and when we checked-in they said that they only had rooms with 2 queens available and that's it. Well, we got the room–making sure that it was smoke-free–only to walk into the room and it reaked with smoke. 2 lamps didn't work, we were only allowed two towels at a time. After my lady friend took a shower, she had to the give the attendant one of her used ones in order for me to get a clean one. When asking the front desk for anything, it took so long for them to reply or help. Will not be going back there again.
Have feedback for Budget Inn?
Thanks for your feedback!
Sorry. Please try again later!