Contact Covergirl Corporate

I have used CoverGirl cosmetics for many years & have always been pleased. However, three recent purchases of CoverGirl Clean normal skin pressed powder, 125 Buff Beige have been so hard packed that I can't get the puff to pick up any of the powder. If you rub the powder really hard with your fingertip, it comes off in big hard pieces. I purchased the first defective pressed powder about a month ago, and replaced it with another purchase about two weeks later. Just bought another one, and it is also unusable. I bought all three at our local Wal Mart. Lee's Summit, MO Any suggestions are welcome. Thank you.

the foundation i purchased a week ago, was so old it was dried up inside the bottle

I bought d 4 foundation classic tan, matched it to covergirl simply ageless no 260 classic tan, d 4 is much darker and I can not use. the stores are not stock simply ageless.

I called to state a problem I was having with Cover Girl Cheekers.
I had to ask the gal to keep repeating because I what she was
could not understand what she was saying because of her
assent.
I provided her with the bar code numbers on the back.
She wanted another number I could not find.
She put me on hold,,,,,,,, (too long)
When she came back I asked her to connect me with someone
in the USA
She was rude and unwilling and told me to call back.
I called back, this time I got a male voice , again with an accent
so right from the beginning, not wanting to go through trying
to understand him, I asked for someone in the USA
he said he was in the USA
So I asked for someone who spoke English without the accent
He told me bruskly to call back.
My time had been wasted.
I should be able to talk to someone from the USA when I have
trouble understanding,,,, the repeating and repeating and repeating
gets frustrating and is time consuming.

Love your products, just had trouble with this one
Covergirl Cheekers
there are little bumps on the pad and the color does not
show up.

After this rude treatment on the phone,,, and not being successful
in speaking to an American, it is giving me pause to buy you
products. I would also really rather you hired Americans and
help our economy.

I would like my money back from this product.
Jerilyn Prentice
89 Alcott Road
Rochester, NY 14626

I have bought Cover Girl makeup for about ( 45 ) years and your quality goes WAY DOWN with each purchase I make ???? !!!! I get tired of the make up eye shadow applicators falling off and onto the floor ALL of the time and I can NOT use them at that point S - - O I also see that the pressed powder is MUCH THINNER than it used to be and its not very hard to use it all up SOONER than I used to ??? the lipstick is like using a lip balm with NO COLOR at all ??? because there isn't any COLOR at all ??? Eye brow pencils that are gone before you know it ALL of the QUALITY products that you WERE KNOWN for selling at one time is NOT at all there any more at all ??? I think I had better look for a make up that has NOT changed their quality because you have a QUALITY PRICE on products that are NOT QUALITY any more ??? !!! ( DISGUSTED CUSTOMER of the PAST )

I bought Covergirl mascara years ago but found it too "gloppy" and "bunchy" on my lashes. I have used other companies products since then. Last week I thought i would try it again because of its affordability and I thought by now it would have improvements. I bought Covergirl Lash Blast Active.
NOPE same gloppy bunching formula.
Time to go back to other brands.
Am I the ONLY one who has this problem with their mascara??

I recently tried the Covergirl So Lashy ( more to the name) mascara. After 2 days of wearing the mascara I developed swollen and itchy eyelids and cant get rid of the swelling or itching. It was a new mascara that I wanted to try and I will never use Covergirl again for my eyes. I immediately disposed of the mascara. From the reviews I am not the only one with this problem from this mascara. it isn't cheap either!

I bought Cove girl Lash Blast Fusion water resistant mascara and I could not be more disappointed. When I tried to apply to lashes the wand was loaded with clumps mascara . I used a tissue to clean the wand and tried again. When I pulled the wand from the container it was full of big clumps again. It was totally unuseable. I am very disappointed in this product and it was completely a waste of money.

I have been sing the Simply Ageless 3-in-1 liquid foundation for years, at least 5 and love the product. I find it goes on smooth and even and the classic ivory perfectly matches my skin tone. The reason for my complaint is that for the 3rd time in as many years that I have purchased a defective bottle. The pump no longer works and I'm unable to get the rest of the makeup out. I buy the product at Shoppers Drug Mart every time and when I asked about it they said to cut the bottle open. I just wanted to make it aware that this has happened a few times but I think that I spend even on the product the bottle should work. I gave 5 stars because the product is great, I just wanted to let you know!

hello. i am a faithful user of the colorlicious lipgloss #610.its a great product that does not give u a sticky feel and it's long wearing. i always purchase at walmart.i always purchase more than one when i find a store that has but lately most stores in the north jersey area are always out of stock and if they do have stock its very limited and most times the seal on the container has been broken. please look into this matter and i really hope you guys can resolve this issue soon. there is no other product that compares!!! thank you

I have used your eye pencile ( midnight blue ) for years But for the last few years I’ve had a problem with the point breaking off about the middle of use . Every time after the first break it does it to the end of pencil and if I can’t find the small end it sometimes gets stepped on and it is very hard to get out of the rug ! I have thought of trying a different product but I am allergic to some and I really like yours ! I hope you maybe able to correct this problem so I can keep using yours ! Thanks a loyal customer ! Mary

I have been using your product for over 30 year.I buy in balk due to my mental disability.I can not leave my house due to trama.I have someone go buy every product from you cause it is always been the best.I recently started ordering online and I had spent my normal 600. worth of produc with you and it never showed up.I called customer service and was told I was no where in the system. I have been on the phone with your corporation for hours on hours.Faxed my credit card statement showing where I had paid in full. 578.86 to be exact.To then be told it was recived but now its no where to be found when I was told my order was resent and was spose to arrive this morning.I am disappointed in your company.An the stress you have caused me.Your company has riped me off and I have givin you a lot of time outta my days and now I'm so stressed out over it I cant stand to even do anything else but write this last complaint.You guys have stolen my money nd time.What a disgrace. 840 Holyoake Edwardsville il 62025 Tara Jennings I hope you guys make this right. It has made me overly sick and I'm at a breaking point. an old customer Tara Jennings

I purchase Cover Girl Ink It! black eyeliner as it is my preferred product
The last 3 eyeliners have broken when I have extended the tip, this last one I have used once as the tip keeps breaking off. The actual lot number is not on the product and I have discarded the packaging. Frustrating for me.
You may have a defective lot
Info on the eyeliner:
Proctor & Gamble, DIST., Hunt Valley, MD
21030. USA/E-U. P&G, KT13 OXP, UK /R-U.
COVERGIRL.COM 1-800-4COVER
179 mg (0.006 oz)
Thankyou
Patricia

I only use cover girl makeup and have never had a problem until now. I bought the peacock flare mascara. It is terrible. I have really long eyelashes already. I put the peacock mascara on and it comes out with clumps on the brush and my eyelashes. When I did use it I had to put it on then I have to clean the brush to get the clumps out. Very annoying!!! Shame on you cover girl, you make better stuff than this!

I have a question. I bought covergirl farewell feathering in the box. I like it but can't twist the pencil to use it. I'm twisting white bottom am I doing it wrong. Won't twist.
Thank you.

After seeing your new commercial using a transgender male, I was disgusted, you used to be a decent moral company .I always used and liked your products after your commercial I will never buy any of your products again. Apparently the average woman is not your target market the average tranny man is.

My complaint is in regards to your most recent commercial regarding your product. I first starting using CG products when I was 10 years old, I am now 68. I am disgusted with the fact that you would have a boy in full maeup as your spokesperson. Everyone one of my many friends are in agreement with me and we have pledged to never use your products again. How insulting is your commercial.

I have a complaint I am a grown male married with kids, the common working male, me nor my wife wear or use these cosmetics but we do on the other hand watch TV a family. Yesterday, Thanksgiving day the "james" commercial came on and it was quite disturbing to all of us , we don't want to see this nor should we have to , I think plenty of people know who covergirl is without trying to stir the pot of moral standards or not. I'm asking you please for us and I'm sure millions please take that commercial off the air it's highly unnecessary to promote your product in such a way.

It's disgusting to see a commercial with a guy dressed as a girl and Covergirl management think it's ok. Will not use your products any longer.

I am sickened by the transgendered model you have representing your product.In an effort to to be trendy and edgy you have alienated a huge segment of your market. I used to be a dedicated user of your mascara. Not anymore. I won't watch programming that you advertise on or buy your product as long as this type of advertising continues. I find it distasteful, morally and ethically repulsive.

Congrats on gaining the drag queen market. hope they can sustain your company. I am thoroughly disgusted by your coverboy. I will never buy another covergirl product.

CoverGirl SmooChies OXXO color 560. I have purchases 3 of these in the past and absolutely love them. I recently purchased my 4th on and it is bad. I don't know what has happened but the plastic taste is to unbearable to even use. It was purchased at Walmart and I do not have the receipt. How can I get a refund, So sorry the product has changed.

I attempted to use a Covergirl coupon for $2 off of a Covergirl with Olay product at Walmart in Mayfield Heights, Ohio today. Walmart refused to honor your coupon. It was not expired. There was nothing wrong with the coupon. They refused to honor it anyway. I thought you should know that your product is being Dishonored at Walmart and I'm furious.

I can not believe they are using a Coverboy tran for your advising. It is disgusting and I will never buy another product of Covergirl ever again.

I purchased the "clean oil anti-luisance foundation" about 8 days ago from Walmart. I have been using foundation for many many years and this one is absolutely the worse one I have ever used. It is like thick pudding. I cannot even shake it out. I actually have to stick something in it so it will start to come out and then it is still very thick and gray. I cannot return it for I have used it a couple times until I could get something different or another brand. The UPC is 084091, (L) 50861722E0, not sure what those numbers are but very difficult to read. #565 Tawny Mauve. Ladies. Do not get this foundation itt is terrible.

I have used covergirl outlast lipstick cinnamon stick for many years with no issues. However the last 6 months I have noticed my lips are dry and hurt. I stopped using for a month and lips cleared up. Went back to using and after 1 applications my lips are very sore and hurt badly. This is my favorite lipstick what is going on with it? There has to be something in it to cause swelling and lips to hurt and be extremely dry.

I recently bought Covergirl Plumpify blastPro and it sucks. It's barely wet, and the brush is too big for the size of the containment. Nothing comes off when I try to apply it. I would have gotten a better product from the dollar store! I'm very disappointed at this product. It has zero plumping effect, so that should not be its name and the person who created this needs to get their head out of it. I paid almost ten dollars for this product. Usually I don't have a problem with Covergirl or their mascara's, and usually recommend them. I don't have a lot of money to spend on cosmetics, and not a lot of people do. Check yourself before you wreck yourself.

I have been using your clear mascara for years, but the one I purchased a few days ago will not open. I spent $6 on a mascara that I will not be able to use because of this defect. The serial number on the mascara is 22700 46975. I am very disappointed in this company and Covergirl!

I bought some covergirl ink it on mothers day which was Sunday 5-8-16 from a local Walgreens store. I used it the following Monday, it worked great. no problems. I really liked it. I woke up this morning 5-10-16 I started to put on my makeup, opened up my eyeliner and it would not self sharpen. So pretty much it is trash after one use. I am really disappointed, and feel ripped off!

I bought the covergirl professional remarkable and it clumps and flakes I end up with flakes all around my eyes. Not satisfied at all. Has anyone had success filing a complaint online against covergirl?

Have purchased outlast lipcolor for years an now the past year colors don't match and bottom white part falls off. Very little lipcolor in tubes an does not stay on as long as before. I tried to return 1 that had only a little in the white part an they said I must of been using it. I am looking for a better lipcolor that stays on an at least can depend on color and amount in tube.

I have been buying Covergirl colorstay lipstick for many many years however I am extremely disappointed because every tube only let's you get half of the lipstick out of the tube. One third of the lipstick at the top can not be reached with the brush you provide or any other object. Believe me I have tried so many types of objects to try to get to the lipstick. The good amount of lipstick at the bottom can not be reached with the brush also but I have found that it can be scrapped out with a thick toothpick or stick but it is very aggravating, time consuming and frankly really upsets me that I can only get to a third of the lipstick when I have been paying you for a full tube for a long time. I have many tubes that I have kept if you want to see them all.

I don't have a lot of money to waist on something I can't use. I have continued to buy your product because I do like it but mostly because my husband and son hate getting lipstick on them when I kiss them. My husband also hates the taste of lipstick. So please reimburse me for one third of every tube that I can return to you. But most of all please make a new container or brush that allows us to get all of the product we pay you for. I have attached a picture of the tubes I am using now. As you can see every tube has the same amount of lipstick at the bottom and the top. Please help I would love to continue using your product but I can't afford to keep throwing away money and my husband is getting tired of watching me try to figure out how to get to the lipstick.

I saw the TV commercial for Outlast Lipstick (Sophia Vergara was shown wearing it) and immediately bought it, paid $7.99 + tax, When I applied it according to directions it felt horrible on my lips, as if it had sand in it. Even after I applied the gloss that came with it, the roughness remained. I thought this product would be smooth and feel pleasant to my skin, as it appeared to be with the actress, but it is just the opposite. Not only that, after eating or drinking the inner part of my lips are almost bare of any color while the outer part has an irremovable colored rim around it, almost like a lip liner on steroids. Then the worst happened: my bottom lip developed two fever blisters when I hadn't had one in many years! All in all my latest experience with Cover Girl has not been a good one. Because of this I will have to think twice before ever believing the hype about your products. My question is: how do I go about obtaining a refund?