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Write for Us Dairy Queen Complaints Continued... (Page 2)
60+ reviews added so far. Upset? Call Dairy Queen corporate: 1-866-793-7582No Reviews
Just purchased the funnel cake with hot fudge. It was horrible. It wasn't anything like what was being advertised. I got a small clump of greasy, half fried dough with a small scoop of ice cream on the side. I did not get a receipt either.
Well my local Dairy Queen store is very dirty, bugs flying around & all over wall by cash register. People working there never wash hands after handling money from each customer & using profanity. Every time I go there they are out of something like, whip crème or out of chocolate ice cream as the case was today. Restroom very dirty & out of towels.
I grew up on dairy queen but now I go else where. This stores manager is not doing their job & I feel like the regional manager is not doing theirs also. The workers all look dirty. Thanks for reading this & sure hope you take care of these problems! I didn't take any pictures but you don't have to it's very noticeable. This store is located on 7th street in parkersburg wv 2610.
Stopped for a afternoon snack in Central City,Ne. Order for five icecream items, was placed at 2:52 pm and received at 3:27pm. In that period of time, one person received their order, and two asked for a manager, for their money back. When we finally got the ice cream, their was no blizzard check done, because it would have poured out on their counter. The shake was incorrect, but my grandson was told by his parents to deal with it, because of the time it took to get it out in the first place! The sad part of this complaint is, we could have been within 45minutes of being home, and we waited for ice cream, thinking that it can't be happening with 9people working. Not very happy with Dairy Queen!! Thesez are the same people that think they are worth $15 dollars a hour! Don't think so.
My wife and I stopped at the Dairy Queen at 4399 Penn Ave, Sinking Spring. PA 2 weeks ago. At that time we got lousy service. The employees treated us like we were interrupting their social life. The when my wife got her ice cream in a dish, one of the employees scraped the top off the ice cream because the person that was being trained served too much. I will enclose a picture. Also, the restaurant was not clean at all. The service at this location has gotten very bad in the last 4 or 5 visits. My wife and I will no longer be visiting this location and may not visit Dairy Queen again. Just wanted to let someone know how disappointed we were with our last visits.
You took the shrimp basket away ( very bad ) me and my wife love the shrimp what fast food place has shrimp then you brought it back for march and then took it away BRING BACK THE SHRIMP please it sets you apart from everyone else. I would say we were going 3-4 times in a month but now with no shrimp not at all and we love the ice cream. Bring it back bring it back the shrimp throw out all that baked stuff no one likes it bring the shrimp back.
Dairy Queen Grill & Chill Restaurant 1411 W Kearney St Springfield, MO 65803-1351. Placed my order for the triple chocolate brownie and two small blizzards. Waited in the drive thru for 40 minutes behind 4 other cars, just to be told that they were out of brownies. Why did they just not tell me that they were out when I ordered so I could have placed a different order. I was so mad that I left without any of my order. This isn't the first time I have encountered poor customer service from this Dairy Queen at this location.
My husband and I waited in line at Dairy Queen for 30 minutes and they turned off the lights and stop taking orders. No one came out and said that they were closing and that they weren't taking anymore orders.
The Dairy Queen manager on duty, Ceasar was very rude and obnoxious to me concerning a coupon, I understand about not honoring a coupon but not his complete rudeness. He has no business in the position of people because he has no people personality or skills! He talked down to me like he was so much more than me and made me feel inferior to him and I was highly offended. Even his co-worker at the check-out recognized and stated that he was rude! His own co-worker...evidently he had to be in order for his own team member to recognize the rudeness! Event happened at 8:43 p.m. on Thanksgiving Eve. I always eat at this restaurant with and without coupons. I've Never had a problem like this before until I met Ceasar on this day. I will more than likely not come back to this place of business nor recommend this location to anyone else! If there was a lower rating, I definitely would assign it for this visit.
Dairy Queen was the right choice for me to treat my friends on my birthday. We had so many choices with Combo offers, best pizzas, salads and many more. We opted for Combo lunch with few more delicious pastries and Icecreams. It is worth paying for a good quality food here. Dairy Queen is the best place having variety of Juices,Pastries,Cakes,Icecreams and the best for good dining party and regular snacks.
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