Contact EA Games Corporate

Replaced an xbox with a new one and now we can't get logged in to play Madden 2019. Was on online chat for over 2.5 hours and was told to try again later! Unbelievable.

I have had ea sports for years. as of late the quality of its game play has suffered greatly. im currently unable to log on to the ea servers and its been this way for 2 days. I don't play that often but when I finally have a little time to play on a service I buy, then I would like to use it. I want a refund of this months service to ea games.

WORST SERVICE EVER NEW SBC FOR TOTS GUARANTEE FROM THE TURKISH LEAUGE I DID SAID SBC AND GOT 79 RATED CHRISTIAN PULISIC WHO DOEANT EVEN PLAY IN THAT LEAUGE I HAVE A CLIP STORED OF ME DOING THE SBC ON MY XBOX AND OPENONG THE PACK THAT STATES TOTS GUARANTEE NOT 79 RATED PULSIC GUARENTEE EA NEED TO FIX THIS OR NEXT YEAR I AM PLAYING PES

Told them to cancel Pogo account in March, 2019. They renewed the account in April. We tried to contact EA tfund renewal money, but customer service was the worst ever!!! This needs to be reported to someone who has
the power to make this right. We will everything in our power to alert others about this corrupt company!

I bought a new game it automatically put in an email address i have not had in years. when i contact them they say sorry thats just the was it is and there is nothing we can do. so i gusess you can never login to an ea sports game again. serously?

First, I love Madden 19. I have easily spent over $1500 on upgrading my team, through EA Access and yes, I have purchased coins from other sources. I love the Legends and memories of players I have grown up with. Last week I received one letter saying my account was to be suspended for one week. I understood, after a long holiday I didn't play Madden and I love Walter Payton so I purchased a bunch from EA Access as well coins when I got back home, so when flagged I understood the reason. The next day I received notification that I am permanently banned from the auctions and trades.

Second, not all encounters with customer service have been bad. Some are very helpful and some, especially when you ask for a supervisor, become extremely petty. I was banned last year, primarily because I had asked about the Madden Loyalty reward program and when I asked for a phone call, the person did call and state that he was reporting me to his supervisor.

Third, this is a game that is to be used for enjoyment, not for ways of overly sensitive individuals with a bit of power within customer service as well as no avenue to talk to someone in a leadership position. Right now the culture seems to be highlighted when you complete a weekly reward. You do not get the prize as they want to audit to see if there are cheaters and swindlers. Very sad. I don't like playing against others and to be honest, I suck at the game but still enjoy it. Being permanently banned is excessive. Yes, I have appealed it and they basically told me not to file a complaint as the issue is resolved and they have ruled in favor of the decision to ban me. I somehow guess that this group is part of the customer service team from India and that such complaints never escalate to a manager level.

I would very much like my side of the story told to the Corporate Offices of EA and not to the online support that is in India. Thank you for your time and consideration.

ALL of my sims 3 expansion and stuff packs disappeared from my game. had to state this 3 different time....it seems like half the tech support staff cannot understand English..I asked to speak to a supervisor and was repeatedly refused...even so far as to be told there was no supervisor of any sort on duty...it seems like evey time I try to play SIMS 3 there is a problem...I am getting very frustrated and angry..especially when I have to do more than 5 chats to get an issue taken care of..

I purchased FIFA 19 in great excitement for a great game and was sorely dissapointed. The lack of effort you put into your games is astounding. I was appalled at the fact that absolutely nothing was done to improve the gameplay. In fact somehow the gameplay has gotten worse. What's more you have completely ignored any part of the game that will not make you more money in the form of micro-transactions. The amount of work that has been put into this game is not that of a year long effort. You have very obviously put as little effort into this game as possible to get it to sell. I have played for many hours and feel I have been cheated a large portion of my time to shoddy work and predatory practices to get players addicted, much like gambling. The standards of this company are clear and after many years of supporting your franchises I am sorry to discontinue my support. Until you show me you are worthy of my time I am not going to give it to you. Please evaluate the state of your company and the integrity with which you operate as it is very dissapointing top see this level of negligence. Take some pride in your work and stop being an embarassment to humanity.

Our ultimate got deleted today and we contacted EA Help, who were pathetically useless. They said we deleted the account even though we not even know how to do this. They made it out like it was our fault, but we are certain it wasnt. They must have deleted or disabled the accoun themselves even though my brother forked out £35 to make his team half decent. WE ordered the Ronaldo Edition and pre ordered that. S o in total he spent a bit of money on that mode, fo them to say oh well we cant do anything or grant you any points because we deletde the account. Im sorry but that is unacceptable. EA SPORTS ARE MONEY GRABBING COWS WHO TAKE YOUR MONEY AND SUSPEND YOUR TEAMS TO PEOPLE WHO ARE INNOCENT. Even 1000 points would have been nice. EA read this i want action now

As a company of which EA games make millions on these games you have not helped the gamer of which enjoys playing games. So me and ten of my online players have decided to cancel our yearly subscription to playstation. We told them why we are not renewing it because you cant even help us sort out the cheats and the abusive language that we get playing on line in battlefield 1 and star wars battlefront. You as a company don't listen to the people that have to save and save to buy these games the enjoyment has gone with the online cheats.

Why hello Ea Sports fifa group, I'm Ntokozo Mazibuko, I'm from South Africa and I'm a huge Fifa fan, and I love all the things you've done on the Fifa games, like the graphics and players, but I here by write this note, not knowing wether it's a complaint or a solution.

I've played a lot of Fifa games in my life, excluding Fifa street, but mainly Fifa 06,07,08,09,10,12,14,15, but don't mind the old Fifa games like Fifa 10 and downwards, cause I understand that the game was like 2D, but now the game is more realistic and enjoyable, and I'm taking about Fifa 16 for ps4, now that's boss, but I feel like the game needs some more entertainment and competition, more on the career side, mainly the manager career, don't get me wrong your manager careers a good, but the only thing is that they don't dig in deep of what it really takes to be a manager, meaning I understand the the transfer budget that you start as a manager, but a manager must also deal with the Market budget, stadium budget and all the other budgets they deal with, also with your team management, a manager must train his team, you can make it possible for the manager to train his team and be able to see your team in training, and have some reporters and some few fans watching their favorite team train.

And the reporters asking the manager some questions and the manager must be able to answer, meaning like "like the question that the reporter is asking, to be shown on the screen and set up some answers that the manager must answer, and I'll myself choose what I want the manager to say, and like hold a press conference with the reporters and sometimes with the new players that you've brought into your club, and be able to see the press conference in action and again be able to select answers of what the manager must say.

And to the gameplay as a manager you must be able to see your team play on the field and you as a manager seated down or standing outside the lines and be able to make changes from there and when doing so the game must'd be paused, be able to make any changes of the gameplay, formation and substitution, be able to see your manager doing the changes with you setting/changing them, that's all I'd like you graciously add to the future coming fifa manager careers, and for the player career.

Why must the player be unable to buy their own togs/soccer boots with the money they earn with the team they've signed, the team pays you, but you can't use it, I mean like, why receive money that you can't use, all I have to say is that you must take a look at the NBA 2K 15, the rising star career or something, the player that you play with can buy fancy and casual clothes the money they earn, they can go to practice outside in the hood with some players, the have their on apartment that they live in and your own agent that tells which team wants to buy you and which sponsors want to sign you up, and give you a pair of free sneakers.

That's all I'd like to say on the player career, just play the NBA 2K 15 raising star career and you'll see great it is, I know that you guys can do it and you can make it more extraordinary then with what I've mentioned, you guys a true hardcore, you bring happiness to the people who a disabled and can't play soccer, I'm mean like Ea Sports group, you guys are the best, you can bring happiness to a billion people worldwide, by just experiencing behind the scenes of being a manager which is tough and being a player which is nice and luxurious, but also which is hard work and rough.

Why is it that in EA Sports, FIFA 2017 that absolutely nothing has been done about the amount of fouls the opposing teams get away with:

1. Hand balls to stop you scoring
2. Being one on one and fouled in the penalty area by the keeper and you get a penalty but they never receive a card and there still there to save the penalty
3. The amount of cards your team receive but they get away with not getting any when they foul
4. When they do a pass back the keeper picks up the ball
5. Hardly any free kicks to your team but the opposing team get one nearly every challenge
6. What has EA sports done to the free kicks — its ruined it

Where do I start Star Wars Battlefront why are there so many cheaters on-line playing your game. I brought it for the whole family. But with so many cheaters its impossible to get anywhere in the game like for instance.

I have seen people with lower rank than me that have everything unlocked 2, and people that can not be killed. I watched my son play a game at the complex and there were 2 players that got over 100 kills and were not killed. The whole family get so stressed out that this game and FIFA17 have cost me a lot of money in ps4s and replacing the TVs now for FIFA 17. Why have the pass backs by the other team still being picked up and they never receive any cards and why is it when my son was plying a game he was one on one with the keeper, and the keeper fouled him and got a penalty the keeper never received a card. He was still there to save the penalty and so many handballs stoping the ball going in the net.

Finally, what's going on with the free kicks me and my son and my daughter cant even get one right absolutely ruined it for the whole game.

EA corporate, I have a complaint to tell you guys. Never mind 2 complaints. My first one is my lagging experience. Every time I play NHL LEGACY on HUT it lags ALL THE TIME. I need it to stop know so I don't have to keep quitting all of my games. My other one is a question. Why am I not getting the Holiday Packs for NHL LEGACY. I don't know if its that I have a Xbox 360 and it only works for the ps. I want to know so I wont ever say this question again and ever get confused. Please tell me back as soon as possible so I know. I'm sick of the lag to cause I paid $60 for the xbox live for a year and I don't want it expire like this. I really need to know as soon as possible.

Hey Ea, just had the absolutely worst customer service experience of my life with your help line. "Supervisor" talked over me, treated me like I was dumb, refused to give me the email address of someone higher up to voice my concerns, and was no help in repairing a damaged consumer relationship. I have spent $1287.13 to date on MUT points. I have had a constant freezing issue and have been calling since December to get an answer/resolution.

Finally provided an answer today, but have been told to basically beg Microsoft for another copy as it was their fault (turns out it wasn't, so not great advice), been told that I would be contacted by Supervisors and after 2+ weeks of no contact I again had to call. I have been refused a Supervisor every call except for today, so 4 months to speak with a Supervisor and after it was all said and done was offered 2 free pro packs. Mind you $1200+ on a game that I can't hardly play because of an unknown issue until today.

I feel as though the issue was drug out and I was bilked out of my hard earned money. I would not have continued to invest my money in a game (MUT) that I cannot play. I don't want an arm and a leg, but I feel as though EA Sports can do better than 2 free pro packs. I have been a loyal customer since 2002 and the PS2 Launch Day. I have bought every Single Dead Space to date. Someone make this right so I do not have to give up a game that I LOVE!!! Thank youWhen will Snap chat and MLB be available for my windows 8 phone?

I'm so furious with madden 16 and its XP sliders.. But anyway im reframing from using curse words. It makes no sense to have XP sliders on online play rather then offline because u can make your team so OP (over powered) its retarded. It also makes offline play so damn stupid because you can hardly upgrade your team when its offline and it limits how I would like my team in my fantasy of connected franchise. Just because of that I very much dislike your game. Thanks for reading if you guys even do that. - Sincerely One Pissed Off EA Sports Gamer

EA sports is something I love for the kind of graphics they used to make us interested in the game. I can pick any fighter and play the game. The controls of the game are easy to use and once you get used to it, the game is so much fun. EA sports have NBA, FIFA, NHL and many more games. The overall look and feel is simply brilliant. It is like a treat to your eyes. Worth playing these games. The interface, the music, the look and feel are simply right and they made these extremely with lot of detail.

Would definelty purchase some of EA Sports. The only complaint I have about EA is the curse of Madden, I believe that is their best selling game right? Why don't they remove a single player so they stop getting injured!