Jack In the Box Complaints Continued... (Page 3)

When I was hired on, May 22nd 2013 by Desire at the Jack in the Box in Richland Wa, I was asked what hours and days I could work. I told her Mon-Sat, anytime between 10am and 6 pm. I asked for Sundays off because of church. Desire complied with those days and hours for the most part. Desire has since left the company. Sergio (I can't even pronounce his last name) has taken Desire's place as Store Manager. Since he took over as store manager, he has harrassed me and belittled me in front of customers and other employess.

I dont know if it has to do with the fact that I am 60 years old, or what his problem is. Since I have been there, my speed and performance has significantly improved. I have formed a good rapore with the customers who come into the Jack. I have never been late for my shift and have always properly dressed during my shift.

He has phyiscally placed his hands on me to move out of the way from either the fryer, or bagging the food, saying : "JUST MOVE< YOUR NOT FAST ENOUGH< AND I DONT WANT ORDERS MESSED UP". I have worked at many companies before and I have never in my life been treated that way. He told me on the week of the 10th of this month, that he needed me on the night shift, 7-10pm and 7-11pm. I told him no. I was told I would only work days, because I mentioned that I had a prior commitment watching a friends son from the hours of 7pm to 7am.

I have already gave up my Sundays. I'm not able to attend my church. Then he told me "WELL THEN I HAVE NO HOURS FOR YOU AND I'LL HAVE TO ONLY GIVE YOU THIS ONE DAY" which was today, august 17th 11-2pm. Really! He had me off a full 5 days. I strongly feel he is punishing me. I know this is neither legal or ethical. I have rights as an employee. Also I feel this is harrasment which is not legal.

When I work, I run the front counter, help with the fryers, bag up food for both the drive up and counter, do all the dishes, take out trash and recycling and I keep the dining room spotless. When I was first hired on May 22nd 2013, my hours varied between 18 to 22 hours per week. My hours have now been cut to 3 to 5 hours per week. I strongly feel that this is harassment and an unfair practice by Sergio.

What does he want from me? I came in for my shift today and I looked at the upcoming schedule for the week of the 18th-25th Sergio was off today. I find that I am off all this week and I am only scheduled to work next sunday the 25th from 11 am to 2 pm. I know for a fact that he has hired more people. I was very distraught when another employee told me that they overheard Sergio talking to another employee saying eventually the only people that will be working for him will be Mexican's.

I don't think that it is a coincidence that Sergio is Hispanic. Don't get me wrong, I am not predjudiced at all. My son is also of mixed race. I refuse to be treated like this any longer. If I feel there is repercussion in any way shape or form from me filing a complaint, or if there is any retaliation, the Jack-In The box will have
a larger problem on their hands.

I visit there this morning and while placing my order the drive-thru cashier Natasha displayed much attitude w/ me. I placed my order she asked "what size drink would I like" when I advised her whatever size that comes w/ the meal is fine w/ me she advised me to drive to the window and advised me "YOU NEED TO BE MORE SPECIFIC W/ WHAT YOU WANT WHEN YOU'RE ORDERING" when I got to the window. Appalled w/ her unnecessary/rude response I just looked at her...as I went to write the telelphone number to make a complaint she rudely advised me "OH DON'T WRITE THAT NUMBER DOWN HERE IS ANOTHER NUMBER" and walked away. When she returned to the window I asked for her name and she responded just as rude as before "NATASHA!" I not only left this resturant thinking who hired her, but I left feeling totally disrespected and HUNGRY! I called and complained to the manager and he assured me he would address the issue w/ the drive-thru cashier. This is horrible and if a person is spending their money there is no reason for you to be rude.

My husband and I went to a new Jack in the Box in Auburn Ca, we ordered 2 big cheese burgers, 2 drinks and a fry. First the order viewing board was not working, but she did describe our order well. We get to the window to pay and they read the order back to us wrong. We correct them and they ask us to pull ahead and park. 15 to 20 minutes later a girl comes out with our our 2 big cheese burgers, frys and no drinks. We ask about the drinks, she doesn't know what we are talking about and goes back in, then finally comes out with them. We look in the bag... our fries are "dark" brown, our burgers do not have the pickles we requested. We will never go back there again.

I ordered 6 tacos to go and after a 10 minute drive to the house, I picked the sack up and there was so much grease in the the sack the tacos fill to the ground and there was so much grease draining from the soaked in GREASE tacos, I don't think I can go back ...

I'm tired of seeing ugly, trashy, disrespectful & non kid friendly commercials. What does a squirrel shooting the finger or a woman lifting up her shirt, have to do with a burger??? I have stopped eating at your restaurants because I will not support that kind of trash! I don't let my children see nasty movies or tv shows & now I have to keep watch for y'alls nasty distasteful commercials. Get it together jack n the box!!

On 12/30/12 at 8:30 pm, no one would answer the outside speaker. Three other cars left, same problem. I drove to the front, walked up to the pick-up window and knocked several times on the window before someone came. I complained and she said maybe I didn't hear them answer!

I proceded to go into the lobby to order but couldn't get in as the doors were locked and there was a group of teenagers inside playing around with the doors locked! No one could enter the lobby to order. There were only 2 adults behind the counter, the cook and one counter/drive-through person.

My last trip was ruined by a different person at the drive-through who was very rude to me! I WILL NEVER GO THE THAT JACK IN THE BOX AGAIN!!!!! Sonic drive-in is closer and better food anyway.

Jack in the Box #3813 1724 S. Valley Mills Dr. Waco TX 76711

I went through the drive thru and ordered a 20 piece combo substituted the fries with wedges loaded with cheese n bacon a coke and an order of tacos. The lady at the window was very rude and my order was more than short. I didnt notice til I got home I was in such a rush but come to find only ten nuggets in the bag potato wedges with chili and jalapenos ( not cheese n bacon like I wanted) no tacos no straw and no receipt!!!!! I understand mistakes happen but this was ridiculous and I usually dont call n complain but half my order was missing and I didnt receive a receipt either to back me up. I called the store and not only did I not get an apology but the lady made it seem as if it were my fault the order was wrong!!! I was very shocked with her attitude and so disappointed with the outcome because she failed to even offer to fix the problem I had to ask if they would and still didnt get an apology. I had my bf go back to the store and he was interrogated and was asked the same question of what was missing like 6 times as if we were lying. Then they still forgot to put our order of tacos in after we went back. I will not be going back to that store and would really love it if this situation would get resolved so I can go back to jack in the box again

Earlier this morning right around 6:00 a.m. I went to the jack in the box located at; 5016 W. El Segundo Blvd., Hawthorne, CA 90250 and the moment I walked in I was given an extremely unpleasant stare from a gangster looking young lady behind the counter so I asked her if they were open, she ignored me and rolled her eyes then in a angry fashion she asked me how can she help me and I asked her if the croissant sandwiches were still on sale and she became even more angry and yanked off her headset and replied, "What?!!" so I asked her the same question and she replied, "Yeah but we ain't got no bacon or ham, we just ran out!" It is not my fault that she does not like her job nor is there any reason why I or any of jack in the box's customers should have to tolerate her so I walked out and I'll just take my business elsewhere. Good luck to the individual that hired her & her attitude.

My order was incorrect. I was missing part of my order when I went back in to the restaurant i went to the cashier and she refered me to another associate. The person I spoke to was kind of surprised and asked if I had my receipt I told her I had thrown it away when I got my drinks but when I got to my car and proceeded to give my kids their food there was only one order. She then proceeded to tell me that the would give the missing items. I waited patiently for at least 15-minutes with no gel and no order. After waiting I went back to the counter and thanked the cashier again she was surprised I told her my order I'm still waiting and she said you have to be kidding and I said no but that's ok thank you. I walked out went back to my car and had my two kids share one meal which by this time was already cold and had to stop further along the road to buy more food.

This is the store in Lebec California

My family and I went to Jack in the box , Yesterday on Florida Blvd and Flannery Rd in Baton Rouge, La, yesterday Feb 3, 2012. We spent 45 min in the drive through line, if ther was a way to get out of line we would have but we were trapped all the way around by cars in front and back of us and bushes and a curb on the side. Not only was i in a hurry to get where i was going but my kids were hungry. When we finnialy get to the window we make sure that we have our 4 sandwiches and 2 boxes that egg rolls come in. I did not think that I needed to unwrap each sandwich or open the boxes to make sure that they were right, as we had the employee at the window repeat what we had ordered several times including when he had passed the food from the window to our car. We left the Jack in the box and started heading for an appointment that your store had made me late for by spending 45 mins in line. As my children were passing out the food we had nothing that we had ordered. I had ordered your Hot Mess burger, a sausage croissant , an bacon croissant , a waffle sandwich and 2 large orders of egg rolls. we had spent over $22.oo. There were no egg rolls instead we had boxes of potato wedges . I for one do not eat potatoes. We did get the hot mess, but we had ordered it with NO jalapeneos and of course I think they had put extra on it, as there where at least 20 slices of peppers, My son had to pick each one off and it was about a half a cup of peppers when there were supposed to be none. Then it keep going, My daughter sausage croissant was suppose to have egg and cheese on it but of course it didn't. I was suppose to have a bacon croissant with extra bacon and my husband ordered the waffle chicken sandwich, the only 2 sandwiches that were left in the bag were 2 dry biscuits nothing on them. If your store would not have made me late I would have returned and requested my money back. I thought this was ridiculous. I totally over paid as plain biscuits do not cost as much as what we had ordered. It will be a long time before we go back to Jack in the Box!!

I went to jack in the box today to get lunch, for One it took about 10 min. to get through the drive through anf they said that it was because they make thier food fresh when my grilled chicken patty tasted like it had been sitting there all morning. When they were taking my order the girl would not let me finish ordering and kept asking me if that was it if she would just listen she would have known I was not done. Then I get to the window pay and ask for a side since she wouldnt listen to me when I was ordering the first place she slammed the window on me while I was talking. My lettice was yellow, tomatoes were soggie, there was no cheese on what I ordered that was a chicken club so I KNOW it comes with swiss. Worst service ever! I havent been there is so long due to having this issue in the past and decided to give it a second chance and I will never go there again and will make sure to let my fellow friends, co workers, and family NEVER to go to cottonwood Jack in the BOX inless they get a new manager who cares.

I am very disappointed that my sons have been denied water at lunch time when going to Jack in the Box. They always purchase food and are taking a medication that requires them to cut out there sugar intake. On more than one occasion the Visalia location on Mooney in Visalia Ca has denied a complimentary water to my two 16 year old sons. I as an adult I have never beed denied. My children are paying customers and deserve the same treatment that all other guests are given. I realize that it does cost money to supply water but I feel that because they are purchasing food they should never be denied. I hope this issue is addressed and they realize that discriminating against our youth should not be tolerated. I have never had a bad experience at any Jack in the box but if this is issue is not reversed I will stop going to all Jack in the boxes.

I went thru the drive thru located on Buckner and Bruton, ordered a hot mess combo, jumbo jack combo and a chicken pita combo, drinks had NO ice in them but I excused that but once I made it home and got ready to enjoy my my meal... The chicken in my pita was dried out and burnt, I asked for extra tomatoes and they threw whole tomatoes in my pita, instead of grilled onions they put a lot of RAW onions in it. It stinks and the meat is old!! My onion rings were burnt and the hot mess was just that...they just threw it together. Jumbo jack had no cheese like it was suppose to have and to top it off-when I called and asked to speak to a manager, I was told that they are real busy and that there is no manager that I could speak with. I then asked if she could tell me the managers name and she stated she didn't know it... Seriously...not only that she wouldnt even supply me with her name. I have NEVER received this type of service! To sum it up, my children made the best of their meal and I had to throw my pita in the trash cause I clearly wouldn't feed this to a stray dog! I am very upset!!!!!! I took pictures of this because this doesn't make since to me.

This item has been one of my favorite fast food items because I think it's a bit healthier than the usual fried foods, but it has become almost impossible to get it at my local Jack in the Box restaurant. For at least the last 8 out of 10 times I have tried to order it at JIB# 8441, they have been unable to fill my order because of some problem with the rice not being available. The excuses I have received have included 1) the night crew didn't make it; 2) the rice cooker is broken and we don't know when it will be replaced; and 3) the most recent and most ridiculous - the rice is bad (it was too old to sell)! This has been going on for over 2 years now and I've complained to you in surveys, to the managers and to anyone who tells me they can't give me the rice bowl because of a rice problem. I suggest you have this Jack in the Box remove the item from the posted menu as it isn't offered any more. I can't be the only one who is getting this nonsense, so I suspect that the owner or the management does not want to make the item and has instructed the servers to use the "excuse de jour" when anyone orders a teriyaki bowl. Besides being inconvenient, it's an insult to your customers' intelligence. Since we normally order quite a bit of additional food on these visits thru the take out line, our bill for the remainder of the items that they are able to make is usually close to $20. I will not go to this JIB again unless I want to try to get the bowl but if I order it and I get these stupid, unprofessional excuses, I will drive thru without ordering anything and go to some other fast food chain, even if I prefer your egg rolls or shakes to theirs. This has now become the family joke except I'm not laughing.

I brought a jumbo jack with cheese and didnt get the chesse, the taco was cold, my cruly fries was cold. I stay 5 mins away and when i got home my food was cold i called twice no one answer the phone. I stop going to jack n the box cause everytime i go my order in not right. I dont have money to waste.

My order was a fish sandwich, small coke, and a jr. Jack with cheese. I got a chicken sandwich and a jumbo jack with cheese. I got the order corrected and when I ate the sandwich, ( jr jack ) it was cold.This was drive thru order #151.

Just came to the jack in the box off of brooks and 281 it was thr worst ever… We waited 30 mins for 3 orders of cold tacos and 3 ckn burgers!! While the wbole staff *no lie* were jumping around running yelling going in and out of the waiting room… we tried getting there attention many times but nothing… after watching a girl bag our tacos she set it on the conter and kept on with the party! When they finally came to the window they had a guy from the back bring it. When I asked for a mang. He laughed and called a young girl wearing wind pants. After i told her how rude and upset we were there was a lady who said f**ken tell them will give them a comp and thats it… I dont want a comp!!! OMG I WILL NEVER COME TO THIS ZOO AGAIN NEVER!!!!

I entered the castle rock location today 3/21/2014 1:36pm. The restaurant was in disorder bad I’ve worked fast food managing for a while I viewed the restaurant as very dirty and unorganized everyone was working hard to catch up but the drive thru was backed up as well as customers standing getting frustrated. I went up to the front counter there was a young man blond did not get his name young guy he was very polite he had very good Manger skills never got frustrated at all offered apologies and smiled he stated that the restaurant district manager has had this restaurant in disorder often that’s when I prompted to make this response to what I saw. I have used this restaurant before.

I saw everyone in confusion I looked out side to see the manager on duty just standing smoking that’s when all this seemed to make sense. I believe this young man should be offered a management position he is just the guy young and willing to please I was very impressed but on another note something should be done about this situation ASAP. I love stopping there on road trips we always stop there on our way to denver. This incident make me and my husband late for an appointment very disappointing thank you for time amber.

Ordered chicken nuggets with honey mustard sauce with curly fries and a large coke was asked at the window, do you want honey mustard sauce? Answer: Yes. Order received : chicken nuggets, no sauce, regular fries and a large Sprite. And then they had the audacity to say “How was your service today?” I shouldn’t have to sit and check every detail about my order holding up the people behind me. Why do they ask what you want if they’re going to give you what THEY want to anyway?

I eat at Jack in the Box about 3 times a week, and have done so for the past 33 years. Your food is FABULOUS. My only wish is that you would fix the ice tea. It varies wildly in quality from okay to undrinkable. It sometimes tastes as if it has been boiled too long and/or at too hot a temperature. Sometimes it just tastes old, as if it has been sitting out or around too long. I know ice tea, as I make it at home. Other venders, your competitors, have better ice tea, but that is all they trump you on. Your food is the best! There used to be 2 Jacks on El Camino in Palo Alto. The remaining one has consistently bad tea; the other one got it right about 70% of the time.

To Whom it may concern, I had the dissatisfaction of going to your facility. Not only was the service inadequate, due to the long wait of a total of 6 vehicles sitting and waiting in the drive thru, but after I ordered potato wedges and 2 orders of tacos. To my dismay when I arrived home I realized instead of potato wedges they gave me curly fries and instead of my 2 orders of tacos I got what I assume to be 3 chicken like possibly fish things, I couldn’t tell cause they where over cooked it looked like something that would come out the back end of an animal. The employee that did not give me proper service was Amanda at the JIB# 944 @ 11:13:40 PM on 4/11/2013.

My wife and I ordered three items from the menu of the Visalia store on Akers; Ssg Croissant, extreme Ssg, meaty Brkfst burrito, plus coffee and water, drive thru # 189 6:02 AM Sunday morning the 31st of March. Jib # 3592.
the attendant was pleasant, the food was hot and the coffee was good.

The problem is, ithe food all tasted the same! If you closed your eyes… and took a bite… there was no difference in the taste between the three items! Just “texture” difference. The tortilla was the dominant taste in the burrito and the bun was the flavor of the “Extreme Ssg” the croissant was also…. blah… NO FLAVOR JACK!

Good grief, how much more would it cost to make the food taste good! At least Mc D Ssg Mc Muf has flavor! I see you have www.Jacklistens.com on the receipt… I’ll respond there too.

I am highly disappointed at the fact that the workers are not being educated, nor are cautious about the ingredients that are being sold to the customers. I went to Jack in the Box twice a few days ago through the drive thru and specifically notified the employee that I am vegetarian and asked which foods are vegetarian friendly. The employee mentioned that the tacos are soy and does not have meat in it at all. I asked her if she was one hundred percent sure that the tacos did not have mean and she verified that it did not. I trusted her and decided to purchase the “soy” tacos.

On the second day, I went to Jack in the Box with my girlfriend and I ordered the tacos again. My girlfriend told me to ask again because she couldn’t believe that the Tacos were soy in Jack in the Box. I asked again and the employee verified once again that the tacos did not have meat. My girlfriend and I did our research about the Jack in the Box tacos ingredients because in reality it taste a lot like real meat and for some reason, I got a little stomach pain. Our research verified and specifically indicated that the tacos do have meat (most soy and a little bit of meat). It disappointed my girlfriend and I that we were fed meat. It’s very preposterous that through the employee’s no sense of knowledge, my girlfriend and I consumed meat when we are vegetarian.

Every single time I come to this Jack in the Box my order is never correct. Nothing wrong with having Spanish speaking people working here but when you have to wait for 2 or 3 people to try to collectivily figure out that I want a Jumbo Jack with no onions just to get the wrong thing anyway is incredibily frustrating. I skip the JITB that’s 2 minutes from my house for McDonald’s that’s 10 mins away just so I don’t have to deal with them.

Me and my husband had a wonder movie night and we wanted jack in the box around 2:30 am we when and order on drive thru we repeat our self 8 times that we wanted chicken strips and we even said chicken tenders i was so mad of repeating myself too many times so we pull to the window so while we was waiting for the girl to take our order.

one of the employees on the back were laughing and this one guy said “this n**** said he wants chicken strips” like if that was soo funny 1st of all they should know better not to laught about no costumers they are getting paid to work and help others to get what they want.my husband was soo mad once he heard the worker talkin about him the whole night i was just thinking im working as in ass.manager in panda express we love our guess and we treat them really nice.

I will never go again to jack in the box in Hillcroft and 59 bad customer service the bad thing about the manager was there and also laughing about it is just so rude its bad knowing that there people working like that.

Hi I went to the Jack In the box yesterday at North King street and Liliha in Honolulu. I placed my order with a young kid who didn’t really speak good english he had to repeat my order 3 times and didn’t really pay attention to me. Also there was no kid meal box wtih the toy anymore? A few minutes later we got our food, curly fries were cold and tasted horrible. One of your assistant managers came on to work, watched her clock in before even going to the office, started talking to one of the coworkers. When she came back out with a new drawer her and the young kid were at the front counter both on cell phones talking and the young kid was talking really loud in a different language.

Very unprofessional on my part. I have been in the hospitality business for over 25 years and to me that was just not acceptable. Other than that the food wasn’t tasting great, the tables in the dining room were filthy and the bathroom smelled liked noone had cleaned it in days. This location is not the cleanest and greatest location but this should be addressed regardless…Thank you p.s I also have a picture of them on my facebook page of them talking away on cell phones in a different language. We went in there to enjoy a meal and the service and food was terrible, plus unsanitary…

Tonight me and my family decided to go eat at Jack in the box on Crosstimbers and Fulton in the houston area at 10:55 pm. In hopes that since it has been reconstructed and barely open that maybe they would have better service than before since the employees were very rude in the past and almost everytime had cold food, But deciding to give them another chance. This time there wasnt a problem in rude employees but the food was still very cold as if they took the tacos out of the freezer not even a little warm at all and it wasnt just one or two it was all of them. It was just a wasnt of my money.

I should have just went to Mc Donalds or Burger King since there right across from each other and were still open. Such a very big dissapointment.

i noticed one day my husband and our two children came in to dine at the jack in the box in the city of long beach california, the workers speak to much spanish while working to each other they also handle money from the customers,and then go to the kitchen, to prepare the food, which is usually real cold i want to also know are your employees leagal citizens, because the manager always speaks spanish to them. And the restaurant is usually dirty from the day before. and why do they mop the floors while customers, are eating their food? one day this young man fell and hit his head they turned their heads and looked the other way.THE Jack in the box is on pacific coast highway across from Long Beach City College. Thank you for my concern

Ordered food worth of 40 dollars thru the drive thru at Kunia Jack in the Box Hawaii, 08/14/11. Great customer service from the lady that took our order, drove up to the window to pick up our food & the manager on duty name LI handed me one bag at a time telling me what was in the bag, however, I wanted to check it myself to be sure that all my order is received. During this time while I was checking MOD LI started having attitude with me because I was rechecking my bag & the other bag he had in his hand he just tossed my order on the counter & walked away! I asked the girl to speak to the manager & she called him back.

I am very disappointed at the way he handles customer service as a manager, poor example of management. Thanks to him he made youre store look stupid!! This is the kind of people you hire to work at your store to service your customers that come through. Just a a reminder our monies that come into your store is HIS paycheck, obviously he doesnt care about his job or YOUR customer! We did have words & he has some nerve to speak to YOUR customer like that. Im not done with him, I will take it to the top if I have to. I am very DISAPPOINTED & very ashame that you hired such people to work at your store especially as MANAGER!

on the night of July 1st, 2011 my mother and cousin was in town so i took them to the jack-in-the-box in Lewiston, ID (address is 1903 G Street, Lewiston, ID) as soon as i stepped foot in the place i wanted to leave, the place looked like there had been a tornado in it….. Strike one….. when we made our order and sat down and i was disgusted with what i saw on the tables near me, it honestly looked like it hadent been cleaned all day (and there was at LEAST 4 people in the back doing nothing but shooting the breeze), our order came out and they missed almost half of it, they screwed that up…. strike two….

it took them at least 20 mins to remedy our order… when we actually DID get the order right the food was so badly overcooked it was hard to even chew….Strike three….this place has lost all respect i may have had for it and me being in the hospitality business myself….once recomended it to my customers….. not anymore….

What? No Fish & Chips? Fish Sandwich? Sampler Trio? Grilled Chicken Pita Snacks? I didn’t even check the whole menu for other chucked items, only for the items that my family orders AT LEAST TWICE A WEEK. What remains on the menu are the same old generic items that I can get (often better) anywhere else. So now all you have to do is remove the two tacos and we’ll be done with Jack in the Box, having no reason to drive into their parking lot ever again. This after being loyal customers since the 70s. Why… WHY?

we ordered 2sup cros+ hb #25 plus hashbrown sticks,smalls drink 1kids gilled chesse + FF plus kids fry ,kid drink my order number#494 first i ask for a senori disconnt anthe manager said its for drink only the girl said she didnt know how to do ti the manager wount not come and help her so i said that ok’ THE SANDWICHS WAS BURN AND THE GILLED CHESSA SANDWICH WAS BURNED. THE MANAGER THE NOT FRIEDLY AT ALL THEN WE ORDERED 3 FRENCH TOAST AND THEY WERE BURNED THAT ORDER NUMBER 496 THIS WAS ON SUNDAY 6-19-2011 TIME WAS 10;45AM AND THE OTHER WAS 11;01AM THIS HAPPEN AT LUSHER + HIGHWAY 367 PHONE NUMBER IS 741-8770. EMP ANTOINETTE SOMEONE NEEDS TO LOOK IN TO THIS.

MY NAME IS DONNA LINHARDT I DONT KNOW IF THY DID THIS BECAUSE WE WERE WHITE AND THY WERE BLACK I WAS VERY UNCONFONTABLE THERE

My fiance I went into the Jack In The Box, store number 4061 at around 6pm tonight (06/12/11) they greeted us right away and took our order in a timely manner, but when it came to getting our food in a timely manner that was a different story! We waited 11 minutes for 2 burgers and 2 fries. My fiance and I wanted tea but the containers were filthy so went a different route with the drink choice, also the napkins were empty when we recieved our food my fiance asked for napkins and the female worker (stephanie) said “oh are we out of napkins out there?” like she didn’t understand why we would ask for the napkins.

As we were eating we observed the filthy Jack In The Box uniforms which we can somewhat understand that you can not stay extremely neat and tidy while working at a fast food restaurant but, when one of the male employees that was working the grill left his station to go to the gas station next door and bring back a mt. dew and package of poptarts did not wash his hands prior to returning to Jack In The Box and making sandwhiches, I lost my appetite! The thought that ran through my head was, I wonder if he washed his hands at all before he made my burger.

I am extremely unsatisfied with the employees at this Jack In The Box store and will not be returning to Jack In The Box for quiet some time! I honestly considered asking for my money back and returning the remainder of my food! (I would have given more names but only the female employee was wearing a name tag!)

There a Manager named Shelly that answer the Phone and I asked her could she help me with a number to the owner or the media buyer for advertisement and she said I dont no any number and I dont have anything to do with advertisement and hung up abruptly I didnt believe it so I call back and tryed to explain who I was and she said didnt I say dont f***** call back here again angrily and very mean I couldnt believe it I was apalled and hurt that a person in that position could be so blatantly rude for no reason at all. The Jack in the Box is 503 230-8930 address 921 S.E. Powell Blvd, Portland Oregon 97202. it’s unacceptable to have someone like that represent a business and Again I’m truly appalled….angry and hurt…

we ordered two combos at Jack in the Box, then i presented this buy one shake get one free coupon with the order. when i get my order, there is only one shake. i ask about the free one and she said i had to buy one to get one free. HELLO, I BOUGHT AND PAID FOR ONE, CHECK THE RECEIPT, IT’S THE ONE ONE THE TRAY…WHERE IS MY FREE ONE??? this was the “manager” at Jack in the Box in this place who was saying this to me. i was not going to cause a scene over some shake. WHATEVER…last time i ever set foot at a jack in the box again. besides, the shake was not good at all.

I was at the Jack in the Box location in Wickenburg, Arizona and ordered a pastrami sandwich. All this way only to find out it was no longer on the menu. This is a delicious sandwich for a fast food item, and I am disappointed Jack in the Box has left this thing out. Has it been removed from the menu permanently at all locations? I didn’t have a complaint but I couldn’t find a email address anywhere to ask this question. Thank you!