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Kayak Customer Service
Rated 2 of 5 Stars
Based on 4 Complaints
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Contact Kayak Corporate

Toll free phone number: 855-529-2501

Kayak is a leading travel technology company, offering a comprehensive platform for booking flights, hotels, rental cars, and vacation packages. With operations spanning globally and headquarters in Stamford, Connecticut, Kayak provides seamless travel solutions through its user-friendly website and mobile app.

If you have a problem and need to contact Kayak complaints department, the best Kayak contact number to call would be toll free 1-203-899-3100 or contact Kayak support through email at support@kayak.com. The best hours to reach Kayak customer service number with a live agent are between Mon to Fri 9am-6pm EST (all times are in EST).

Kayak corporate office is located at 7 Market Street, Stamford, Connecticut 06902, USA with Kayak corporate number of 1-203-899-3100.Leaving your Kayak corporate office complaints below is a great way to have your voice heard.

To reach Customer Service call 855-529-2501 or you may find more information here. You may find answers to common questions are found here. To write to Priceline CEO, Steve Hafner, address an envelop with The Priceline Group, 7 Market Street, Stamford, CT 06902. You can reach help at 978-451-0771.


The most common Kayak corporate complaints often includes frustrates users with inconsistent pricing, displaying low fares that spike upon booking. Its customer service receives criticism for being slow and unhelpful, especially in resolving payment and refund issues. Additionally, some users report glitches in the app interface, causing inconvenience during booking and navigation. If you have an issue with your experience and you desire to leave Kayak headquarters complaints then we offer a convenient link to a complaint form here https://www.kayak.com/help

Do you have a customer complaint for Kayak? Let us know by clicking here and leaving a review.


Experienced poor service? File a complaint here!

Kayak Contact Information

Report complaints to corporate and get satisfaction

  • Kayak headquarters address

    • 7 Market Street, Stamford, CT 06902

  • Company website

    www.kayak.com

  • 1-800 phone number

    855-529-2501

  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top Kayak Complaints

Browse more than 4 reviews submitted so far

20

I cancelled my reservation at the Courtyard by Marriott in NewPort News, VA on 6/24; my checkin date was 6/28. the hotel charge my card $203.60 because i was unaware of an event going on in Hampton, VA and the altered cancellation policy they had because of the event. I was not going to the event. I have also left a message for Ms. Ebony Moore on Monday and have not received a return call and sent an email this evening. Can some one please contact me, to discuss a resolution on your guest getting a full refund. Please contact me at 540-729-8239. Thank you in advance. Ellen Swinton
20

I booked an Enterprise car through KAYAK, for September 7th from Orlando International Airport. I advised I required my car from 7pm but it is booked from a location which closes at 6pm (at which time I will be in the air). As the KAYAK billing email and confirmation indicated, I contacted Enterprise to modify my booking to the Airport. Enterprise wanted substantially more money for KAYAK's mistake, or laughably suggested I could collect my car the next day. How they can have confirmed a booking for a location which is closed while I am still en route to Orlando, is beyond me. What i want to know is what you now propose to do about this? Thanks for helping!
40

I will not be using Kayak for any booking or travelling needs. I went on their website to book a trip and found a great rate. I booked the trip, typed in my credit card info and got a message saying that the transaction couldn't be processed and showed a number for me to call. I called the number and a kayak representative told me that I wasn't able to get that rate because it was no longer being offered. I dont' understand that since it's on their website. And the rate came from them. Shoudn't they take that deal off their website? I'm sure it's only a few clicks of a mouse. 

Anyways, so I asked what the new rate would be and the representative told me that it would be double what the deal I wanted was. Double! I thought that this might be a one time thing. Then I tried to book with kayak again and the same thing happened. Again! I read some reviews online and see that I'm not the only one who's being scammed by this. I haven't been able to use kayak becuase everytime I try, they double and sometimes triple what the original deal was. So don't waste your time by using them only to find out that the rate they offered is "no longer available."
80

Looking for travel options, hotel accommodations and places to visit. Well Kayak is the place where you can compare hotel rates that suits exactly your requirements. The site has complete information about the hotel, reviews of customers who have visited. I have chosen Kayak to check out hotels at San Francisco. There were numerous options that they offered with rates mentioned along with photos of rooms, dining place, lounge etc. It made it very easy for me to choose the hotel and plan my stay. Thanks to Kayak as its a site with complete information.

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