Little Ceasars Complaints Continued... (Page 2)

How long does it take to get a extra cheese extra sauce pizza and a order of extra crispy wings 15min., 1/2hr., 45min.,1hr. after an 1 1/2hr. and repeating my order request to several counter staff and even the manager I was presented my order three containers of wings no pizza. Please check original order they did not bother and I told them over three times. Than one girl offers me some ready to go out of the heater saying it was all that was ready. I than requested my money back the counter girl said she would have to get the manager fine I just wanted my money back. When the manager did show again she tried to talk me out of the refund. I told her to give me my money and I would go next door to Domino's. Than one of the counter girls had enough guts to ask if I wanted the wings. This is know way for manager to handle this type of problem or train others the first
counter person had a problem taking my order but explained she was new and just learning. I have been new on the job myself and it can be scary
but manager should have checked the order when she was aware of the problem and made it right not just blow it and me off for someone else to fix.

I order once a week from your store in Fayetteville NC. Store ID 01604-00002. When I get to window I always ask if the deep dish pizza is available or the extra cheese pizza is ready. I get the same answer it will be 15 minutes to be ready or we don't have any pepperoni ready. It's 3PM and this store never has anything ready for customers. I see close to 5-6 cars waiting for their orders. The commercial claiming that it's always hot and ready is a lie at this location. They never have what people are asking for and they don't seem to care. I like your pizza but the service is not what you claim. Something needs to be done especially the pizza makers that work there. They don't have the ability to keep up the pace or have the ability to care to get everything ready for the public. The main office needs to do something with the help. Whomever is charge needs to fire the manager and hire someone who cares about their job. I'm never ordering from this place again. You just lost a returning customer.

WORST SERVICE EVER!!BEATTIES FORD ROAD. June 1,2018. MANAGER WAS ON DUTY. AND BASICALLY TOLD ME TO SHOVE IT WHEN THEY GOT THE ORDER WRONG. TOLD ME HE DIDNT KNOW WHAT I WAS GOING TO DO ABT IT. GAVE ME THE SAME PIZZA AND TOLD ME IT WAS NOT. SAID IT WAS MY FAULT IF I DIDNT KNOW HOW TO ORDER ONLINE. ARGUING AMONGST THEMSELVES THE GIRL THAT TOOK MY ORDER LEFT AFTER SAYING SHE WOULD REMAKE IT. THE MANAGER TELLS ME HE AINT GOT TO DO NOTHING ABT IT. IT TOOK EVERYTHING TO NOT THROW IT IN IS FACE. HE WAS SO RUDE. I JUST NEEDED TO FEED MY KIDS. VERY DISSAPPOINTED. I WAS TOLD I COULD HAVE NO REFUND. THE PIZZA WAS NOT DONE, DOUGHY, AND FULL OF TOPPINGS WE DIDNT ASK FOR. THE PIZZA WAS NOT EDIBLE. IT IS GOOD EVERY OTHER LOCATION. NEVER EVEN HAD A PROBLEM AT THIS LOCATION SINCE ITS OPENING, UNTIL NOW. THIS GUY WAS SO RUDE AND THEN INTRODUCED HIMSELF AS THE MANAGER ON DUTY. HA! REALLY. PLS RETURN MY MONEY IN FULL, SO WE CAN CONTINUE TO DO BUSINESS AS USUAL. THE STORE IS ALSO VERY NASTY. I WONT EAT THERE ANYMORE BUT WILL CONSIDER ANOTHER LOCATION. I CAN BE REACHED AT 704 2229115/704 2228354. THANKS.

I bought a couple of the $5 Hot n Ready pizzas and both were UNDER COOKED. I tried to calling the store address 2211 Barataria Blvd. suite 101 (504)328-2228 eight times and NO ONE WOULD ANSWER THE PHONE. I do not recommend this store.

This is the second formal complaint by me for the same location. Again, I went into the Store for your EMB which I really love. Again, Store upon my arrival was not busy, one customer and myself and her was already placed. The counter attendant, who was very pleasant, said that they had just sold the last one and a fresh one would be out very soon. The Store then got busy inside and the drive-through and I simply put, again got lost in the shuffle. I know at least (2) drive-through customers got my EMB as I could hear the confusion in the kitchen. The counter attendant checked back with me several times and could not recall what I was waiting for. The apologies to myself and anyone who came after started sounding hollow. From walk-in time to leaving finally with my order it was 22 minutes! You really need to rethink the Hot-N-Ready slogan as in my history with this store, it is not true. Store ID01553-00029 Order #189040 Albemarle,NC You can see the time charged and the time the box was scanned. By the way, after all that, I still got someone elses pizza, as the one given to me had stuffed crust.

Spoke to the Little Ceasars manager before I placed and order since I had a bad experience previous time at the beach in NC. I told them I would give them another chance to delivering the experience I expect from Little Ceasars customer service. When I answer the door the driver had dropped my wings on the ground, had to wait over an hour and half to get my wings, which were undercooked caused me and my wife to get sick, also the pizza was undercooked as well. I spent $40 and had the worst experience and now have been sick and nauseated all day from the food. I want a full refund and apology from Little Ceasars corporate HQ!

I'm complaining about the Little Ceasars Pizza location in Michigan. We were there visiting some friends and are very sad about the level of service we received. This location has minimal hours of operation. On Wednesday I went to go order pizza after a long exhausting day in which I arrived at 10:30 pm to find that the store closed at 10 pm. Now for a normal restaurant that time seems reasonable but for a fast food place I assumed it would be open til at least 11 if not 12 am. I also find that it often closes minutes before its scheduled time and they refuse to take your order in both the drive thru and dining room.

Took 7 min before anyone came to the drive thru window did not greet me or smile did not have pizzas ready I had to pull over and wait 15 min. Not a good experience for me or my family and normally I love this place!