Contact Little Ceasars Corporate

I tried to order online to get the free 2L and so I wouldn't have to wait in the store at 14 N. High St, Columbus, Oh. The web site was messed up and I was unable to order online so I called three times and received no answer either time. My son then went to the store (which was not busy at all) and asked how we can get the free 2L since online ordering was not working and they wouldn't answer the phone. The cashier told him the site was down and so he asked to speak to the manager. This very big, nasty looking, unkempt man started getting very rude when asked about the free offer and said we had to order online to get it. When reminded "online" wasn't available he then started getting very rude. I told my son to leave as at this point I knew we were not going to get a decent pizza anyway... I remember years ago when the cheese was very thick and now is so thin and never covers the entire pizza so I always order extra cheese and it still doesn't cover the pizza and the toppings are fewer and fewer each time. I am sorry you have gone downhill in what used to be a great pizza to something not even worth taking home. I would have complained a long time ago but never could find where to place a complaint until now. This was my third store doing business with and they have all gone downhill. The only thing worse than the quality of the pizza is the service and attitude of this particular manager. Possibly a bath and hair washing might improve his appearance also even if it does nothing to improve the pizzas or service.

Tuesday June 25 2019 830 p.m. took my grandson to get pizza when we arrived at little ceasars there was only 2 women there ordering. the employee working took so long taking there order by the time she finished there was at least 10 people now in line this couple came in used the express take out but something was missing. I had been standing there waiting for over 10 minutes then the employee friend came in just to spin the wheel to get something free and they talked hugged talked more by now I am getting frusterated what should have takin 5 minutes has turned into 25 minutes and still haven't been helped then she starts helping the couple behind us ok I have had enough and I told her she should have helped the people who was there first. there was 3 people working that night or I should say 3 employees goofing off not doing there jobs. we love little ceasars pizza but no pizza is worth that kind of service.

I called in an order for 2 large deep dish stuffed crust supreme pizzas and paid over $35. I was told that the pizzas would be ready within 15 minutes so I left right away to pick them up. When I got there, there was a line of people and some said that they had been waiting for over an hour. I finally got my order 30 minutes later but the employee handed me only 1 box. I told him that I ordered two and he opened the pizza box and counted out 1, 2 for the two squares of pizza in the box. I told him that it did not look like $35 worth of pizza. I also know that that is not right because I have ordered the same thing close to 30 times before. He would not budge so I am now trying to at least get the extra money back for the one pizza that I did not receive. How can I do that?

Our pizza we purchase at your Woodlake ca 93286 facility is always messed up. Deep dish is always under cooked and the regular pizzas are usually not spread out properly

The Little Caesars on Nogalitos San Antonio Texas . I Had to wait a while for one pizza while they’re just servicing the drive thru. This is not the first time, a couple of months ago my order took over an hour and there were other customers also waiting a while.

My main complaint is that there is no franchise within a hundred and fifty miles of 12980, Saint Regis Falls, NY. I find it disrespectful runni lng little Caesar ads on TV if we have no acces to your store(s)
You had a place in Malone but when K-Mart closed so did your business. I really like your product. It's a hell of a lot better than Domino's or P-Hut. Please put in a franchise somewhere local. You won 't regret it.

Ii walk in and order my pizza they told it was a ten minute wait will it wasn't it looked like everybody was getting there pizza but me and they told it was another twenty minutes manager told if I find like to leave and he gave me back my money

A Regional manager needs to visit the Pickens, SC store! The manager obviously is not doing their job and hasn't for years. I know their phone has been out of order for months on end. We would try to call to order a pizza and the phone would ring and ring and ring. No one ever answers. I have been in the store when there were 10 customers waiting on orders while there were three employees out back smoking. They came in but stood in the back talking and not working. I could see them.....I also saw a gal without gloves handling chicken and who knows if she was also making pizza. I could not see that but it made we question the sanitation of the preparation area. There was one employee working the front and at least five in the back but only two working with a store full of customers. Almost every time we go there.....there is a wait of 10-15 minutes. This location is not being managed well at all. I called the Easley Little Caesars to find out if they knew if the Pickens store phone was out of order. They said it hadn't been working for months and other people had called them about the Pickens store as well. The gal told me they got complaints about the store all the time and had told the regional manager. Obviously someone is dropping the ball! I don't know who the manager is but they are doing a poor job as well as the regional or district manager. One other complaint is that the store does not look clean in the waiting area and makes you wonder what the kitchen area looks like if the store front is nasty!

On 3/8/2019 at 10:15PM I went to the little caesars located at 4007 Mechanicsville Tpke, Richmond, VA. When I got on the drive thru line there was 3 customers in front of me. When I got to the window I ordered a cheese pizza. The lady employee at the window said they don't have chesse pizza after 8pm and it would be a 10 minute wait. I asked her if they had pepperoni and she said yes and took my money. Then she came back to the window and said they don't have pepperoni and that would also be a 10 minute wait. I them informed her she can give me which ever one is ready first. She then said pull forward and someone will bring it out when it is ready. So I pulled up. The next 4 customers behind me got their orders and drove off. I then got out of my car because not it was 15 minutes and knocked on the door. No one answered. So I walked back to the window and had to stop the next car that was approaching from hitting me. I knocked on the window and a man came to the window. I asked him what was going on because I had been sitting there waiting for my order and 4 customers got served that was on the line after me. He then asked what did you order? I said a cheese or pepperoni which ever came out first. He then said I didn't know anyone was waiting and no one told him. Your customer service was very poor and I was very upset that no one communicated that I was waiting for a pizza. Even though the man did apologize I still am filing this complaint because something needs to be done about this. Next time I will try Papa Johns. Maybe they appreciate their customers.

We love the hot and ready pizza. We get one every Wednesday and arrive there a few minutes after 10:30. They've always had them hot and ready no waiting. Starting 4 weeks ago we started having to wait from 7 to 10 minutes for a hot and ready pep pizza. I also noticed some new employees. I complained to one of them and they just said that nothing was on the racks for them when they came in in the morning. Is this normal? Where we spoiled by the previous employees who I don't see there anymore? I appreciate your help.
Thanks.

MY HUSBAND AND I WERE OUT AND WANTED A PIZZA AND WE WERE CLOSE BY LITTLE C. ON MUNDY MILL RD. WE STOPPED IN AND
LET ME TELL YOU THAT WAS THE WORSE SERVICE ANYBODY COULD HAVE ASK FOR.
WE WERE WAITING 45 MIINTES OR MORE. WE WERE ABOUT THE 5TH IN LINE AND WE COULD UNDERSTAND THEM BEING IN FRONT OF US BUT THE PROBLEM WAS THEY GOT SERVICED AND SO DID MANY BEHIND US. IF I'M NOT MISTAKEN THERE WERE AROUND 12 PEOPLE THAT GOT SERVICED.AHEAD OF US THEY KEPT COMING IN AND LEAVING WITH THEIR ORDER AND WE WERE STILL STANDING THERE. WE CAME IN A LITTLE AFTER 6:00 AND WE WERE STILL WAITING AT 7:00. AND STILL THEY ONLY HAD HALF OUR ORDER READY.
**** MY HUSBAND WAS SO ANGRY AND MAD HE WOULD NOT EAT. THEY DID GIVE US THE HALF OF THE ORDER FOR FREE AND GAVE HIM HIS MONEY BACK. BUT THAT DOES NOT MAKE UP FOR THIS ACT. THERE WAS NO EXCUSE FOR THIS.*YOU NEED TO DO SOMETHING TO MAKE THIS RIGHT. I'M SORRY BUT THAT PROFORMATION WAS MADE A ---U. please contact me Rhonda Kidd at robertkidd1700@att.net you may also call me 770-531-6732

I have always eat your pizza and bread sticks in Ga but they opened one in Gray TN 37615 and it hasn't even been open 1 week and it wasn't good the pizza was over cooked old and the bread sticks were dry no taste no season and not the same size. that is not off to a good start I know you all had to train them.

I called in an order to be sure they would have a pretzel crust available...I was told it would be 20 minutes. I went in 30 minutes and was told after the order taker danced around his area, and visited with the other employees, that it would be 15 more minutes because they didn't cook it. I asked for the manager who took 5 minutes to respond. He told me he hadn't seen any order for a pretzel crust and left the window. The order taker came back and told me it would be $6.55. I said I'm not paying I've wasted 45 minutes on this. He gets the manager again who tells me that it isn't their fault...it was a simple misunderstanding...my pizza was and is ready. I told him I wasn't paying and he told me I wasn't getting the pizza. This location is at Reno and Douglas BLVD in Midwest City, OK 73130

Chelsea, AL: drive through transgender worker taking orders during busy time the night if 1/18/2019. bame overwhelmed and just left. His coworkers were left to figure out the orders. Customers piling up inside looking for their orders. No communication from staff no leadership. No professionalism. Just chaos. Not the first time service has been bad. Has gone downhill over the past year. Crazy bread barely baked. Tastes like hot dough.

Took my daughter to get a pizza, so I'm sitting in the car looking inside. I see a young man sweeping the floor while my daughter is ordering her food I then see the cashier say something to the young man. Then she takes a pizza out the hot box and sit it on the counter. About 1-2 minutes later he stops sweeping and picks up the pizza cutter and starts to cut the pizza, I jump out my car and ran in there and said NO NO NO NO NO HE JUST GOT DONE SWEEPING AND CUTTING A PIZZA, THE SUPERVISOR COMES IN CAUSE SHE WAS OUTSIDE SMOKING AND I TOLD HER WHAT HAPPENED SHE SAYS TO GET ANOTHER CUTTER I SAID AND WASH YOUR HANDS.... EWWWW SO HE THREW THAT PIZZA AWAY, THEN ONE OF THE CASHIERS START MESSING IN HER HAIR RIGHT THERE PUTTING IT IN A PONYTAIL WHEN THE NEXT CUSTOMER COME IN SHE WAITED ON HER AND GOT HER PIZZA AND DIDN'T WASH HER HANDS..... THAT IS SOOOOOO NASTY AND I WILL NOT GO BACK TO THAT ONE AND WILL TELL EVERYONE I KNOW AND STRANGERS ABOUT HOW DIRTY THEY ARE!!!!!!!

Hot and ready, non existent at this location on Tennyson Rd in Hayward California. Wait times are terrible! Must be new management, this place sucks! When I complained about service at the front, the response was,"what do you want me to do? Rude! I'm the P.T.O. President at a local elementary school, we are on break and I need over 30 pizza's when we get back on the 16 Jan not here the Hayward Unified School District will be notified not to give you our business! It's Costco from now on!

Purchased the thin crust pepperoni EBM, horrible! If it were not for me returning to my home which was 40 miles from the purchase location
I would have returned & ask for a refund! Here's all of the pertinent info: The order# is #98660.
Authorization code:036472
Sequence code:#001-24108-0
TVR:8080108000
TSI:6800
AID:A0000000031010
IAD:06010A03600000
ARC:00
TID:004

We have recently had a little Caesar's shop open in the mall across from our apt. We saw the add for the thin and crispy pizza and decided to try it. I cannot tell you how disappointed we were when we opened the box. About 3 to 4 inches from the ends were hard dry dough. No sauce, just hard as stone crust. I called the manager and he said he would give us another pizza to make up for this mistake. He also told me that they have had many complaints about the thin and crispy item. We took him up on his offer of another pizza and this time it was just as bad.
We have in the past ordered many pizzas from this shop and all was great. I tell you this because you will lose not only our business, but many other people's business too. We use to love the convenience of getting your pizza so easily. It use to be wonderful
I don't know if the management has changed or if you have told them to cut back, but we are very disappointed.Our Little Casesar's store is located in the Shillington Shopping Center, Lancaster Ave., in Shillington, Pa. The phone number is 484-869-5114.

Thank you in advance for listening to me vent about your product.

I tried to order online the 5 meat feastpizza. The website was not working .. Said processing for a solid 30 minutes. Went to the store to place my order. The boy behind the counter greeted me asked what i wanted. Told him the 5 meat. He said there was a problem ... I said there is always a problem. Last time they were out of a couple of the meats... This time he states i can only order online. I have ordered very same pizza in this very same store in the past. I told him the issue with website and he. Refused to take my order. I am over the rude attitudes and the poor customer service. Not to mention hot and ready means 20 to 45 minute wait. I expect better. The store involved ....13651 Hunters Oak Drive
Orlando, FL 32837

On 12/5/2018 at 5:30 pm I visited store # 0321800010 to get a most bestest peperoni pizza and an order of Italian cheese bread and nothing was ready. There was absolutely nothing in the two pizza holding ovens. Aren't these items supposed to be Hot N Ready? There were five people working in the store and five people including myself waiting in the store and I had to wait 13 minutes.
This is not the first time this has happened! It happens about 70% of the time I go there.
Maby the slogen should be changed to Hot N Ready Once in A While.
Thank you for listening.

Gary Pooler
28 W 5th St So
Fulton, New York 13069

Employees that can't speak English answer the phone , and can't take your order.
Crazy ,why WOULD A MANAGER THINK ITS OK TO LET A PERSON THAT CAN'T TAKE AN ORDER ANSWER THE PHONE. went somewhere else. happens all the time at different stores....Done with LITTLE CAESARS!!!!

How can you order a pizza with less ingrediencies (light Sause) and Uncut (Less Work) and be charged more because it's a "Custom" order???
I have been ordering our Pizza from Little Caesars like this FOR YEARS @$5.00 because our grandchildren will not eat it any other way...
Please explain WHY now it's a CUSTOM order?

I really don't care about the $1.00 It's the principle..

On Friday night 10/5/18 my three children and I stopped by Little Ceasars store #19 in Russellville AR to pick up 1 cheese and 1 pepperoni pizza with an order of crazy bread and was asked to park it would be about 15 minutes so I parked. At 30 minutes I went in to check on the order and was told it would be just a few more minutes. At one hour I asked for a manager and was told the manager was not available and so I asked for a corporate number and the stores number and was told to google the number for corporate. I realize that I should have probably just got a refund and went somewhere else but my children wanted pizza and I already had a lot of time invested in our little visit so I waited. I walked out of the store an hour and a half later with a cheese pizza, a pepperoni pizza, and one order of crazy bread without any discount and rude comments and smart allick attitudes from the staff. I am usually not one to complain as a matter of fact this is my first ever formal complaint but I have never waited an hour and half for two pizzas and an order of crazy bread before. The stores managers name is Randy Lamar and the address is 407 North Arkansas Ave. Russellville, AR 72801

I have had the WORST customer service EVER!!!! I arrived at our Seymour, IN (Store ID # 01812-00001) Little Caesars drive thru this evening at 6:05 pm. I ordered a specialty pizza stuffed crust and wings. After placing my order over the drive though, the male working the drive thru said.....its gonna be AT LEAST 15 minutes on the stuffed crust. First of all I would like to ask how can you use fake advertisement? It is NEVER EVER hot and READY!

As I drove up to the window the male at the window tells me it will be $16.05 for my order and tells me to pull up and wait. I waited patiently for 45 MINUTES!! I then went inside and asked how much longer on my order and was treated like they did not care at all......and what was your order the guy behind the counter said....I told him it was a speciality stuffed crust pizza and wings......HE TOLD ME THAT HE DID NOT GET THAT ORDER!!! and asked to see my receipt. I proceded to go outside in my car to get the receipt and as I was walking out of the door, I voiced that I was unhappy and that I thought the corporate office would need to know this.......HE SAID, ARE YOU READY FOR THIS????
GO AHEAD AND CALL THEM!! Two ladies came in the restaraunt and went behind the counter and when I returned, the one lady asked me what my name was and next time that I came thru the drive thru I could ask for a free pizza......I said I want my money back and the lady said it is not their policy to give the customer back their money!!!! I told the lady I had paid for a pizza I did not get and I wanted my money back. This was a TERRIBLE EXPERIENCE!! I was spoken to TERRIBLY and I will not return! I purchase several pizza's at a time for my employees and I will NEVER EVER purchase another Little Caesars Pizza ANYWHERE EVER!!!! I am a manager of a large facility and I would NEVER EVER talk to any of my clients or client family members the was I was treated. Oh ya, I finally got the lady to void my transaction but I will not be absolutley sure whether it was voided and placed back into my banking account. This is not the first bad experience I have had and it is not the 1st bad experience others have had around here....you are told to PULL UP and wait, told only 6 minutes-15 minutes and it is never less than 30 minutes. Someone from your corporate needs to come to your Seymour, IN branch and get things straightened up, it is terrible!! AND on a scale of 1 to 5....it is off the charts!! 0 !!! The store is a filthy mess.....I have always came thru the drive thru and after coming in, I was in shock at the garb all over the floors....Just terrible!!!

355 Montreal Rd, Vanier Ontario
Placed order at 20:09. It was supposed to be a hot and ready 5 meat. Since it was after 8pm I was told it would be 8 minutes. At 8:15, I was asked if I wanted it crispy or regular. I said regular. It wasn't until 8:35 that I received the pizza and it was cold.

i was at store 37318 last night and purchased a 3 meat treat pizza. It was soaked with grease. So much so that it was all over the passenger seat of my car, and upon carrying it in to my house it dripped grease all over my pants. My pants are now ruined I cannot get the grease out I have tried since yesterday. Needless to say I will not return to Little Ceasers. I would like reimbursement for my pants.

I went to Littel Caesars at 4370 Palm Ave in San Diego Ca. yesterday July 13th and used my Costco credit card. Today friday the 13th I recived a call from the fraud department. They ask if tried to purchase online at Jewelry.com and Safeway.com I said no. The amout for Jewelry.com was 360.00 but was declined they tried again and was declined. Then bought something for a dollor from Safeway.com. Please look into this and let me know what is being done . ...Debbie Green

I called Little Ceasars in Ardmore, Ok for a least 30 minutes on yesterday around 3:00pm and no one answers the phone at (580)490-9900. Again, I tried this morning at 9:00am and still no one answers. What is the problem here?

This is the 2 nd time in the last few months that I have purchased a pizza and out was absolutely horrible. No sauce!!! Pizza is supposed to have sauce correct??

I was at the store in Glen Ellen IL FRIDAY MAY 11 AT 515
It would be beneficial for you to have more help there, Our area does not have many Little Ceasar's and its is a pretty good deal, This is one busy place ....
This is not really a complaint I just didn't see anywhere else to send notice.
Anthony was working his fool head off and I'm sure whoever was with him in the back was too.{ I don't know last name]
when I was there there was 6 to 10 people in there at any given time and ordering 3-5 pizzas at a time
I have been in there before at the same time with other employees and it was a disaster and the pizza was awful. I vowed not to go again and that was about a yr ago.
Needless to say there was no such thing as hot and ready, but they were hot because they couldn't move and cook as fast as the people were coming in. Help these guys give them another person and kudos to Anthony he had it going on
Thank you Dayna .

Your current ad with the son disrespecting his father and ripping the #1 off his hat is absolutely horrifying. Your company playing into the childish disrespect that is going on in this country at this time is absolutely unbelievable. With your ad you have brought more acceptance to disrepect, as you as a major player in industry have now stated "It is righteous to be disrespectful." As a small business owner once a week we would get our employees pizza's from your company and we will now find somewhere else to go. I believe you should take that commercial and put it where the sun doesn't shine. SHAME ON YOU AND YOUR COMPANY!!

Seen a worker put his hands in the dough, not paying overtime and no breaks.

I ordered pizza online at Little Ceasars and after 2-1/2 hours called and they said they missed it or gave it away. They offered to make and deliver but I still had to pay for it. I finally got it after three hours. I think they should have at least given it to me for free. It wasn't my fault they screwed up. Terrible service, I don't have this problem with Dominoes or Pizza Hut.