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Write for Us Maytag Complaints Continued... (Page 2)
71+ reviews added so far. Upset? Call Maytag corporate: 269-923-5000No Reviews
Every appliance I own is maytag. When the range arrived it looked as if it had been hit by a truck. Called maytag they arranged for a repairman to come out and assess the damage. He didn't show up. I then called and complained. We rescheduled. He finally showed up and assessed the damage and said it was repairable. 3 weeks went by and heard nothing. He randomly showed up to "fix" the range with no notice. I work midnight shift so this was extremely inconvenient for me. He then fixes most of it except for the top that also has a dent, but in the process; scratched my wood floors. I will never buy maytag again. What a shame!
I purchased a Maytag Range from Home Depot in Laplace, La in February. The first time I used the oven, I found a condensate leak between the glass on the oven door. I notified Maytag and was informed that I would have to pay to get this fixed because apparently I had spilled something in the oven. Needless to say I went back to the Home Depot store complaining. They called and someone was supposed to come & take care of this. Well no one came or called.
On my third trip back to Home Depot the manager decided to get me another range. I was angry but I settled for that. This delivery was delayed due to inclement weather. When the new range arrived it took the two men over half an hour to get it in the house. I was so dis-satisfied with them that I wanted them out of my house. After a lot of banging I finally told them to leave my home. after they left I found a large ding on the front of the stove. I immediately called your customer service line and they were going to send me a new stove.
In the meantime I had to pay for a stove that was not mine. I am 63 yrs old and have never witnessed such service. it took me 6 weeks to get the range I purchased. That is totally unacceptable. we were inconvenienced so many times with delivery dates. Had to change a couple of appts. I am sending my personal contact information. thanking you in advance.
Bought a new electric range with hidden burners, does not bake right and impossible to clean. Have tried it many times and I will never buy another maytag product again.
My clothes are never coming out clean, I eventually have to wash everything several times and still not smelling clean or looking clean! This wasting laundry soap, electricity and my TIME! Will not purchase another Maytag again!
I purchased a Maytag range at Home Depot in Laplace, La. in February. The first time I used the oven there was a condensate stain between the glass on the oven door. I suppose it wasn't sealed properly. I called your customer service And was informed that I would have to pay to take care of this. Needless to say I was furious. I went back to Home Depot & complained. I thought it was insane to have to a brand new range that I had barely used. The Home Depot manager ordered me a new range. It was delivered on March 11 by two guys that did not know what they were doing.
They made all kinds of noises & was banging all over the range. I was uncomfortable and not satisfied with their service. After they left I found a large ding on the front door of which I photographed. I then called & complained to Customer Service. They agreed to send me another range that arrived on Mar 17. It is unbelievable to have 3 (three) ranges delivered to your home in 30 days. To make matters worse, I had to pay for something that was not of the quality that I had purchased. This type of service is not acceptable.
When it is spinning out, it makes a very loud noise. Maintenance repair has told us it would cost $400.00 to repair. The washer does not clean clothes good and wear out my towels. I have owned maytag washer and dryer for 42 years. I am very dissatisfied with this energy the washer.
The evening before Labor Day the refrigerator stopped cooling and we noticed water from the ice melting. That was the morning of Sept.2. At 8:00 on the 3rd, I talked to Maytag repair in Tenn., was transferred to refrig. department, and explained problem. 2 hours and 30 + minutes later, Lutricia finally called me to say there were no openings this week, for their auth. repair co.A&E. What the hell? This is a friggin refrigeration failure, which is now the second time in less than 8 years. There will NEVER be a maytag anything come into my houses.
We purchased a Maytag dishwasher about ayear ago, and duruing this past year we have had the same part go bad , which we had to call Lowe's to send some one out to make the repairs. One time they said they need to order the complete touch pad, which took about three weeks to come in . It's a good thing purchased a extended warranty, but thats not the point if Maytag is selling a defective product they should make good on it, like replace it, or recall it, not just let the consumer deal with their mistakes. They keep telling us that the switch on the doors it what keeps going bad, so how long do I need to purchase extented warranties from as long as we own the diswasher. If that's the case I should just use that warranty money to throw out this defect (Maytag) dishwasher, and buy a better one from another company !!!!!!!!
Model # MDB7749AWB
Serial # F11611614
Type 577-0
three years ago we purchased a maytag bravos quiet series, we noticed about a year ago some rust under the top lid,didnt worry to much about it. got to where the lid would not close t run washer. called extended warranty co. they said because of rust they would not cover the problem. called maytag main office in tennesse, they said they would not do anything about it. i paid over 900.00 for this washer and only got three years service out of it. i do not think this is right
Mother board just quit - 3 years old - disgusting - replaced 16 year cheap Roper that never had maintenance problems but thought I would upgrade before I retired. I use dishwasher about a months. $1000 for 3 years of limited use? How dare you sell such a shoddy product. I have checked power connections. I show connection when I press "Delay" - so power is connected. I will be charged a huge amount for tech to come out - I would rather rip, dump and advise all re Maytag's shoddy products. Kithenaid, now owns. Would never have bought Maytag if I had known who owned the company. Are you serious - 3 years?
My perfectly cold bottom oven on my double oven exploded. No one was touching it. It had not been used since November and it exploded in February. It did not just break it literally exploded. My daughter still has a mark on her face where the glass hit her. It did not just fall in the floor it flew over 8 feet into the dining room. My neighbor was sitting in my dining room and almost had a heart attack. Maytag said they would get back with me but does not seem interested in taking care of the problem.
I have an issue with my Maytag gas range. The model number is MGR5875QDW and my serial number is 21056508GV. The porcelain grates on my gas stove are chipping. I have already had them replaced under warranty. It didn't take long after I replaced them for the same thing to happen. I did inquire about replacing them under my extended warranty but I was told it was cosmetic so therefore not replaceable. Over the years it has gotten worse and worse and now I am at the point where I don't want to look at it anymore. So, I have decided to purchase new grates. I called Maytag parts and found out they will cost $93.00 each. Before I make an investment in new grates I would like to know if the chipping issure has been fixed. I spoke to customer service to see if they could answer my question and they said they don't know of any problems with chipping of my grates. It seems strange to me considering there are websites that are clearly espressing this issue that other consumers are having. Could you please let me know if this problem has been fixed and if I can go ahead with my purchase knowing this chipping will not happen again. If the problem is the same could you suggest a possible solution.
Respectfully yours,
Dawn
I have bought and bragged about the Maytag brand for the last 25 years! I have never felt the need to send a complaint letter for anything else I have purchased but, after spending over $1,000 for my washing machine and am very upset with the way my laundry is coming out. After using this machine for the past six months, my clothes are not coming out clean, or smelling clean! I have gone over the instructions many times. I have tried different strategies to get the clothes clean and not smelling bad. The only thing that seems to work with any consistency is washing only a few articles of clothing at a time, and in order to get rid of the smell, I have to use more laundry soap. When I use more laundry soap, residue spots are left on my husband and son's dark work clothes. At that time I have to re-wash the clothes. Everytime I do a load of laundry, I add the extra rinse cycle. Between doing this and having to re-wash loads of laundry, I really doubt that this is saving on water AND electricity, as you claim! Bottom line, this machine has been a major headache and disappointment. My laundry is not clean like it used to be with my old machine and I have to take extra steps to get my laundry somewhat satisfactory.
I just bought a $699.00 dishwasher to replace my old maytag that I had for 10 years. It was supposed to be like my old one. Well its to late to return it cause my husband connected it to plumbing we had for our old one which are both portable . This one leaves my dishes wet and space is small. I am so disappointed in it, I am tempted to junk it and get someone to put in a built in ,and it won't be a maytag. Just thought i'd vent
Maytag washer Centennial model mvwc400xw, purchased 8/13/2011; "start/pause/unlock " button has been malfunctioning for six months. Recently, the machine started making ear screeching noises during washing, rinising and spiinning cycles. The cycle continued even when the lid was up. The machine should not work when the lid is up or open. To stop the cycle, I had to unplug the machine. I think this product was dangerous. Unfortunately, Home Depot only had one year warranty for replacement. We had our old Maytag repaired, but the repairman blew the transmission. We brought this one and we can not afford another costly fiasco. Maytag should be reputable enough to replace this poor quality machine!!! It's lasted less than two years.
We purchaed a side by side Maytag refrigerator (Model #MZD2766GEB blk) that was delivered on April 5, 2000. After it was delivered we found that the icemaker did not work righat and called for repair. The repairman said the icemaker was installed wrong. This was covered under warranty. He had to make another trip back with the proper parts. This was covered under warranty. Then on May 12, 2001, the icemaker was not working again. We called for repair and the icemaker was once again replaced.
After that the repair man had to come back and work on it because it was making a loud noise. On August 24, 2006, once more the icemaker quit working. New parts charge and another service charge. On November 21, 2011 the icemaker quit again, and again money for parts and servvice. Now again as of Oct.16, 2012, the icemaker is not working. We have spent so far, out of pocket $607.95. We are on a fixed income and cannot keep repairing this icemaker to the extent that is needed. Is this a typical problem that others have had with this refrigerator or are we just lucky to have one that breaks down all of the time?
Good day, In April 2011 I bought a Maytag Bravos MCT top load. At the time, the vendor told us that it was the best washing machine quality-price. It was delivered to my house end of June 2011. Since that time, I am having problem with the machine. The problem is that there is always soap on my clothes when I took them out of the washing machine. I use of course HP soap and try different brand, but none of them is giving me good result. I barely put any soap in the machine and it is always the same thing. Soap on the clothes when I take it out of the machine.
I always use the extra rinse cycle but even then I often have to redo a wash of the clothes without any soap. I hate the machine. It is so far the worst buy I did. Washing machine are suppose to help us in our day to day chores but in this case the machine is chore in itself. I cannot rely on the machine and instead of helping me, it creates me more work. I am very disappointed with the machine and I just wanted to let you know. Thank you for taking this into consideration.
I have already had two calls to fix my oven. Right now, I am very, very angry. Again the oven shut off before my cake was done. I had it in there for 1 hour and 30 minutes. It was raw when I took it out. . I have reached my point of no return. Either they do something with this stove, or I will bring it to court. I am tired of making appointments, having someone come out to fix the stove. It just isn't working. This is the third time tonight that I am baking a cake.
And it is the third time, I am throwing it out. I have had it. I bought the stove at Home Depot. In fact, I was there last week and told the manager I was having problems. But it was just today that I am using the oven, again. It was working fine for Thanksgiving. I don't know what the hell is wrong with it. It is intermittment. Sometimes it is OK and then it flips out again. It had to be tonight when I am obliged to bring a cake to a social function. Please, Please do something.
Contacted Maytag corporate office number about the problem, they referred a repair shop in Priest River, Idaho. called for an appointment, were told it would be a month before they could get out to find out what the problem was, we have a freezer full of food, so we contacted Sears to get a repair person, Sears had a repair person here in 12 days to find the problem. Problem is the timer for the defroster. Contacted Maytag and was told that we did not use the company that Maytag referred us to so Maytag will not pay for any repairs or service calls and now we are paying $300.00 for repairs unless we use a company that Maytag refers us to and will not use the parts that we have ordered. We will use a Coleman ice chest before we will buy a Maytag product ever under any conditions and urge all of our friends to not buy any Maytag product.
I have tried home depot to replace my dishwasher they told me I would have to return my dishwasher myself and at the time I was in a wheel chair having had 7 screws and 1 plate put in my left foot and I could not do that. I called the warranty center they sent someone out and said it was my control panel in front of the dishwasher. I was told to buy blemished and I bought all of the blemished product still does not wash my dishes. I feel someone should doe something to make this unit work or give me a new one which this one is new but it does not work.
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