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Contact Prudential Corporate
Toll free phone number: 1-800-778-2255Prudential Financial has 140 years of experience in insurance and financial services. They have operational buisinesses in Asia, Europe, US and Latin America providing customers with varius products and services including life insurance and mutual funds.
Prudential Financial's core business is life insurance. They also provide various policies such as term life insurance and universal life insurance. Prudential financial is located at major cities with their main headquarters in Manhattan, New York. The corporate address is 1270 Avenue Of The Americas, 10th Floor Ste 1000 New York, NY 10020-1879. If you have a problem you can phone customer service toll-free at 1-800-778-2255, which offers technical help and support from 8am to 8pm.
John R. Strangfeld is a CEO and president of Prudential Financial. He has served the company since July 1977 working in various positions. In 2016, Prudential ranked No.1 in fortune magazine's listing of the World's Most Admired Companies.
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Prudential Contact Information
Report complaints to corporate and get satisfactionPrudential headquarters address
- 751 Broad Street
- Newark
- NJ 07102
- United States
Company website
1-800 phone number
1-800-778-2255Support email address
support@prudential.comBetter Business Bureau rating
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Weekdays 8am to 8pm
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Top Prudential Complaints
Browse more than 11 reviews submitted so far
I am on long term disabilty and I am now subject to patty baba is holding my payments on a excuse of documents not being filled out by my doctor.I have made sev attempts in trying to get patty to fax over the documents to my doc whom is waiting to fill out paper work but they will not fax the documents.
On May 28, 2019, I logged on to my computer to pay my wife's life insurance premium from the payment notice she received in the mail. Since my wife is not computer literate, I have been paying her premium, and also mine when it comes due, online out of our joint checking account. I find it easier to do this online to avoid the hassle doing it verbally over the telephone, plus I save the copy of date, time, amount paid and confirmation code as printed online. This time when I logged in to do this, there must have been a change in the online payment procedure which I could not figure out so I had no choice but to make the payment over the phone which turned out to be a disaster. I was thoroughly quizzed about my wife's birth date, whether the checking account was joint, routing and account number plus so many other things, (which you probably already have on file since they are always the same each time a payment is made), that I can't even remember. During this conversation with your customer service person handling the payment, I asked at least five or more times how to do this online but was never given an answer how; it appeared that your person handling my call would lose her job (or a commission) for loosing a transaction. Then I received an email asking how satisfied Patricia, and not me, was with the service received during the call. The choices were 1 to 10 only without any opportunity for my feedback for the extremely low rating as some of which is aforementioned in this email signed by Louise Coleman, VP of Customer Service. I have spent way to much time trying to locate Ms. Coleman and wasted more time writing this email when an accommodation could have been a part of your email request. I made many, many phone calls and research trying to get a phone number or locate Ms. Coleman without any success so I would appreciate getting an email, for my convenience, from her, or someone of equal caliber, in response to this communication. Thank you for your immediate attention to this very important matter.
543133845 TERRANCE MCCUNE I HAVE BEEN WORKING WITH THE NW ADMINISTRATORS OF AND ON FOR 8 YEARS NOW . I AM A 14 YEAR DISABLED ARMY VETERAN AND 121 YEAR VESTED TEAMSTER . SO FAR I CANNOT RECALL ON TRUTH THAT HAS COME OUT OF THE NW ADMINISTRATORS PORTLAND OFFICE BENJERMAN AND MARTENEZ . I HAVE BEEN DENIED IGNORED MISS IN FORMED LEAD ON BLOWN OFF ACCUSED THIS IS SO BAD IM SITTING HERE SHAKING . I AM 100 % DISABLED VA AND SSDI . WITH MULTIPLE MENTAL AND EMOTIONAL PHYSICAL DIAGNOSIS I HAVE BEEN MOSTLY IN PATIENT HOSPITALS ALL OVER THE UNITED STATES FROM NY TO OREGON. NO ONE HAS TREATED ME LIKE THESE TWO GUYS . I WILL DOWN LOAD ARE EMAILS AND AND DATES OF CONVERSATION SO SOME INTERNAL REVIEW BOARD CAN GO OVER THE PHONE CONVERSATION . I RELIZE ITS THERE JOB TO WEEK OUT CLAIMS I QUALIFY FOR MY DISABILITY PENSION I HAVE THE 1500 COVERED HOURS . I AM 100% PERM VA . YET 8 YEARS 2 DENIALS ONE APPEAL THAT I NEVER STILL HAVE RECIEVED THE FILES I REQUESTED DOCUMENTS I HAVNT RECIEVED A DENIAL LETTER BEN SAID THAT HE TOOK ONE OF MY VA DOCUMENTS AND SUBMITED IT FOR ME FOR A APPEAL BOARD AND IT WAS A LONG SHOT BUT MY DENIAL WAS 100 % REVERSED . THIS IS SO OUTSIDE OF ANY OF THE CLAIMS AND APPEALS THAT IHAVE DONE WITH THE VA AND THE SSA . ITS VERY UPSETTING . I HAVE BEEN STUCK BEHIND THIS COMPUTER TRYING TO MAKE SENCE OF IT ALL. I THINK I HAVE IT FIGURED OUT . THESE GUYS ARE BULLYS AND BOARD AND TARGETED ME. IS THE ONLY THING. IF YOU COULD JUST LOOK AT MY EMAILS I WILL BE FIRST TO ADMITT THAT MINE ARE DEROGITORY AND OFF . THIS THE LEVEL OF TORMENT THAT THESE GUYS ARE PUTTING ON ME IS AT A LEVEL OF CRIMINAL . THE PHONE CONVERSATIONS AND THE LEVEL OF TOTAL DISRESPECT. I WAS DENIED FOR NOT HAVING 1500 COVERED HOURS IN 2012 I WAS DENIED FOR NOT HAVING 1500 COVERED HOURS AGAIN LAST MONTH NOW I FINALLY AFTER 9 YEARS REQUESTING MY DETAILED WORK HISTORY STATEMENT OVER 9 TIMES IN WRITING AND SEVERAL TIMES OVER THE PHONE BACK TO 2006. I RECIEVED THEM FROM THE NW ADMINISTRATORS AND THEY CLEARLY SHOW I HAVE HAD 1541 HOURS THE ENTIRE TIME AND THEN THE MAGIC APPEAL AND THE REVERSAL BUT STILL JUST DRAGGING ME ACROSS THE BRICKS AND TORMENTING ME . LIE AFTER LIE CHANGING MY ENTITELMENT DATES AND ONSET DATES AND EFFECTIVE DATES WITH OUT TALKING WITH ME. NO TAKING INTO CONSIDERATION THAT THIS IS NOT JUST A SSA COOKIE CUT OUT BUT THE VA IS THE PRIMARY DOCUMENT AND DIAGNOSIS ON MY INJURYS. THEY REFUSE TO WORK WITH ME I NO SO PARANOID I CANT EVEN THINK . I FEEL LIKE THEY ARE GOING TO BAIT ME INTO DOING FILLING OUT MY APPLICATION STUFF WRONG OR MOVE MY DATES AROUND AND SHORT ME OR DENY ME AGAIN. LISTEN TO THE PHONE CONVERSATIONS THE LAST ON MARTINEZ ACCUSED ME OF BEING MARRIED AND STARTED YELLING AT ME OVER THE PHONE AND SCREEMING I GOT YOUI I GOT YOU! LIKE A KID . AND I ASK BEN FOR THE RECORD HE USED TO MAKE MY DISCUSSION SO I CAN COVER MY ASS AND HE CHANGES THE SUBJECT AND PUT ME OFF. I DIDNT COME INTO THIS THING NOT KNOWING IT WAS GOING TO BE A INSURANCE PROCESS I HAVE 3 VA APPEALS UNDER MY BELT AND 2 SSA APPEALS . I AM SEASONED AT THIS PROCESS . BUT THESE GUYS CHANGED WHAT I FEEL IS PROCESS THAT PUT A PERSON ON THERE HONOR THERE WONT BE ANY SKATING THROUGH FOR NON INJURED CLAIMENTS AND CLAIMS THAT HAVE NO MERIT LIKE LESS THAT 1500 COVERED HOURS IN 60 MONTHS AND SHOW ME MY DETAILED WORK HISTORY I WOULD HAVE NEVER BOTHERED THEM AGAIN . BUT TO HIDE IT FROM ME AND LIE FOR 8 YEARS AND THEN PLAY THIESE HEAD GAMES WITH A 50 YEAR OLD 14 YEAR ARMY COMBAT VETERAN IS ON THE VERGE OF A CRIMINAL ACT.
IM GOING TO ATTACH THE EMAILS THAT ARE BETWEEN BEN AND I AND IF YOU WANT TO CONTACT ME MY 5419219487 I MAY NOT ANSWER EMAIL IS BEST UNTIL WE ESTABLISH A CALL TIME. PLEASE IM BEAT DOWN I DONT KNOW HOW TO PROCEED FEDERAL APPEALS LABOR LAWYER ERISA LAWYER USERRA LAWYER OR JUST TELL THERE BOSS . I HAVE NEVER SEEN A SITUATION THAT A HUMAN CAN TREAT ANOTHER HUMAN THIS WAY AND HAVE NOT HAVE TO TAKE RESPONSIBILITY FOR THEIR TRESPASSES . NEARLY 9 YEARS OF PROVING THIS IT SHOULD BE A GREAT VICTORY FOR ME AND IM JUST SITTING IN MY BEDROOM IN THE CORNER SHAKING . LIKE A LEAF. I CANT CALL AND WORK IT OUT ANYMORE THE LAST PHONE CALL WAS SO HUMILIATING AND HURTFUL AND IT ALSO LET ME KNOW THAT THEY HAVE BEEN DOING THIS TO ME ON PURPOSE ARE THEY CHILDREN . I POWER HUNGRY ARE THEY DISCRIMINATING AGAINST ME FOR MY VETERAN STATUS . I JUST DONT UNDERSTAND . PLEASE PLEASE THIS IS WHAT WE CALL IN HOUSE CORRECTION ITS NICE AND ITS EFFECTIVE BUT IM SHOULD ONLY BE A COUPLE DAYS FROM GETTING MY PENSION BENEFITS PLEASE CONTACT ME AND TELL ME HOW TO PROCEED .I CANT FIGURE OUT HOW TO GET THESE PDF FILES INTO JPEG OR THE OTHER ONES THIS PROGRAM EXCEPTS . MAYBE ITS FOR THE BEST . I DONT KNOW IM A OPTIMIST. IM AT THE END OF MY ROPE NOW THESE JOKERS HAVE MY EX GIRL FRIEND TRYING TO TAKE HALF MY PENSION THIS IS IM NOT GOING TO BE ABLE TO FUNCTION . SHE IS ISLAM WE ARE NOT MARRIED BUT IF YOU ASK HER ITS A FORM OF FAMILY PRIDE SHE HAS TO SAY YES YANI DID YOU THEY ASKED HER IF SHE WAS MY WIFE AND IF WE WERE MARRIED AND HOW LONG WE WERE TOGETHER AND WHAT ELSE OH IF THERE WERE ANY WITNESSES . THIS LADY IS ROYALTIY FROM JORDAN . THIS AMOUNT OF MONEY IS A JOKE TO HER . IM JUST GOING TO SIGN IT ALL TO HER FOR YOU TO HAVE BROUGHT THAT OLD STUFF UP LIKE THAT AND THEN ASK TO PUT HER NAME ON IT THATS CRAZY WELL SHE NOT GOING TO SAY NO I WAS JUST LIVING WITH A INFIDEL HAVING CASUAL SEX WHILE LIVING IN HIS CRAPPY STUDIO . YOU GUTS SO I JUST FOUND OUT YOU BUDDY BEN DOWN THERE IN PORTLAND I ASK ALYA TO CALL ALYA HASHEM SOME ONE NEEDS TO CALL AND EXPLAIN THAT YOUR SORRY HER DAD FINDS OUT THAT YOU ASKED HER THESE QUESTIONS AND HER BROTHERS . HEY TELL
I have been dealing with Prudential for months now to reinstate my VGLI life insurance and provided every single document requested, mailed checks, answered numerous questions, and still nothing to-date. This is totally unacceptable service for a military retiree who served our country for 25 years. My next contacts will be with Prudential Corporate HQ and with the Department of Defense. Below is my last communication with your staff:
Mr. Galasso, Customer Support, To Whom it May Concern, as previously mentioned via telephone, email, customer complaint, etc., I will resend the checks for the amounts listed below today, but would appreciate confirmation from Prudential that my policy has been restored at the $250,000 amount. Please help me, because this has been ongoing for months and I’ve done everything Prudential has asked of me to-date! Upon receipt of my checks, please restore my policy at the correct amount and provide confirmation of activation ASAP.
Thank you…
I would not even give Prudential one star. I have called 3 times and there is never a customer service rep available. I have been on hold for 35 minutes and someone will be with my shortly
Their customer service is horrible.
I have called four times to have my retirement account reset so I can access it, which I have not done in over 4 years. I have been told during FOUR separate phone calls to an 800 number now that I will receive an email to supposedly help me reset my account.
I received one email two weeks ago saying it was "being processed." Have not received anything since, and still can not access my account. Called back three more times and was told the same thing.
This is illegal, and Prudential can not deny me access to my money. The individuals working at your call center are worthless and rude. They do not want to help me.
Where can I show up in person to rectify these issues, and to make arrangements to transfer these funds?
I am so frustrated with the quality of service my wife and I are receiving from Prudential. We have had accounts with Prudential since the early 1960's and to be treated this way is unacceptable.
Early November we sat down with our agent and told him that we wanted to receive monthly installments direct deposit to our account. We also said we wanted this money in the account on the FIRST of each month. On January 1st, yes this was a holiday but we expected to see the deposit the next business day. It was not, we received it on the 5th. Now here it is February, the 1st has passed and no direct deposit. I do not understand what the problem is, to us the 1st means the 1st, unless it is a Saturday, Sunday or a holiday. Prudential has had plenty of time to establish this request and yet to no avail.
Something tells me that deep inside this issue will not be resolved based on past history. Half of the people I talk to really don't understand my request and after being transferred dozens of times to other individuals is so redundant and clearly a waste of time.
It is with the request of myself and my wife that this issue be addressed immediately and with positive results. Too, I am also in hopes that Mr. John Strangfeld receives a copy of this COMPLAINT.
Thanks
Prudential corporate headquarters will not cooperate with me and will not let me speak to a supervisor or a professional that will listen to what I needed to find out about. The lady I spoke with was rude and hateful and told me that I could not speak to someone else. Please tell me why their is not someone to talk to besides that one woman. Especially a rude woman that deals with the public.
Nothing bad I can say about Prudential. The company provides great Life Insurance, Retirement & Pension Plans, Group Disability & Insurance, Annuities and Mutual Funds, and Investments. They believe in serving customers, employees and communities in a highly ethical way.
I have known several people working in management there. Ultimately, their main interest is to give value for shareholders and meet customer needs and develop the best talent in the industry. All the employees are highly responsible and abide to every single rule followed in code of conduct.
As I have started working newly, I want to manage my monetary activities in well planned way and I got the right provider for saving money in a easy way. Thanks to Prudential bank for a wonderful service and assistance. I have opened my account and happy with the services. Prudential's has so many services like Life Insurance, Annuities, Mutual Funds, Group Insurance, Retirement Services, Investment Management, and other financial services. If you want a right guidance for your future then please get in touch with Prudential bank which gives you all solutions.
Mother passed away January 29 2006, She worked all her life to make a better life for her children. She personnally paid her Prudential life insurance policy out of her income. She told the four children she wanted her insurance policy split between the four children equally,as she got older she got Alzheimer, She was taken to the hospital several times because of bouts of combativness with my sisters and niece.
My sister Vera took her out of town to Michigan. I don't think she knew where she was being taken. We sat a talked many afternoons, and she was not the person she use to be. I remember one afternoon, she thought i was my Father. She could not feed he self, my sister made a statement before mother passed away that she was going to make sure one of my sisters did not get a penny. I am pretty sure i was robbed out of my share, I contacted the company and they would not give me any information, at all.
I feel Prudential insurance company should provide better protection .for hard working Mothers, like mind. to make sure everyone gets what they have coming.
On May 28, 2019, I logged on to my computer to pay my wife's life insurance premium from the payment notice she received in the mail. Since my wife is not computer literate, I have been paying her premium, and also mine when it comes due, online out of our joint checking account. I find it easier to do this online to avoid the hassle doing it verbally over the telephone, plus I save the copy of date, time, amount paid and confirmation code as printed online. This time when I logged in to do this, there must have been a change in the online payment procedure which I could not figure out so I had no choice but to make the payment over the phone which turned out to be a disaster. I was thoroughly quizzed about my wife's birth date, whether the checking account was joint, routing and account number plus so many other things, (which you probably already have on file since they are always the same each time a payment is made), that I can't even remember. During this conversation with your customer service person handling the payment, I asked at least five or more times how to do this online but was never given an answer how; it appeared that your person handling my call would lose her job (or a commission) for loosing a transaction. Then I received an email asking how satisfied Patricia, and not me, was with the service received during the call. The choices were 1 to 10 only without any opportunity for my feedback for the extremely low rating as some of which is aforementioned in this email signed by Louise Coleman, VP of Customer Service. I have spent way to much time trying to locate Ms. Coleman and wasted more time writing this email when an accommodation could have been a part of your email request. I made many, many phone calls and research trying to get a phone number or locate Ms. Coleman without any success so I would appreciate getting an email, for my convenience, from her, or someone of equal caliber, in response to this communication. Thank you for your immediate attention to this very important matter.
543133845 TERRANCE MCCUNE I HAVE BEEN WORKING WITH THE NW ADMINISTRATORS OF AND ON FOR 8 YEARS NOW . I AM A 14 YEAR DISABLED ARMY VETERAN AND 121 YEAR VESTED TEAMSTER . SO FAR I CANNOT RECALL ON TRUTH THAT HAS COME OUT OF THE NW ADMINISTRATORS PORTLAND OFFICE BENJERMAN AND MARTENEZ . I HAVE BEEN DENIED IGNORED MISS IN FORMED LEAD ON BLOWN OFF ACCUSED THIS IS SO BAD IM SITTING HERE SHAKING . I AM 100 % DISABLED VA AND SSDI . WITH MULTIPLE MENTAL AND EMOTIONAL PHYSICAL DIAGNOSIS I HAVE BEEN MOSTLY IN PATIENT HOSPITALS ALL OVER THE UNITED STATES FROM NY TO OREGON. NO ONE HAS TREATED ME LIKE THESE TWO GUYS . I WILL DOWN LOAD ARE EMAILS AND AND DATES OF CONVERSATION SO SOME INTERNAL REVIEW BOARD CAN GO OVER THE PHONE CONVERSATION . I RELIZE ITS THERE JOB TO WEEK OUT CLAIMS I QUALIFY FOR MY DISABILITY PENSION I HAVE THE 1500 COVERED HOURS . I AM 100% PERM VA . YET 8 YEARS 2 DENIALS ONE APPEAL THAT I NEVER STILL HAVE RECIEVED THE FILES I REQUESTED DOCUMENTS I HAVNT RECIEVED A DENIAL LETTER BEN SAID THAT HE TOOK ONE OF MY VA DOCUMENTS AND SUBMITED IT FOR ME FOR A APPEAL BOARD AND IT WAS A LONG SHOT BUT MY DENIAL WAS 100 % REVERSED . THIS IS SO OUTSIDE OF ANY OF THE CLAIMS AND APPEALS THAT IHAVE DONE WITH THE VA AND THE SSA . ITS VERY UPSETTING . I HAVE BEEN STUCK BEHIND THIS COMPUTER TRYING TO MAKE SENCE OF IT ALL. I THINK I HAVE IT FIGURED OUT . THESE GUYS ARE BULLYS AND BOARD AND TARGETED ME. IS THE ONLY THING. IF YOU COULD JUST LOOK AT MY EMAILS I WILL BE FIRST TO ADMITT THAT MINE ARE DEROGITORY AND OFF . THIS THE LEVEL OF TORMENT THAT THESE GUYS ARE PUTTING ON ME IS AT A LEVEL OF CRIMINAL . THE PHONE CONVERSATIONS AND THE LEVEL OF TOTAL DISRESPECT. I WAS DENIED FOR NOT HAVING 1500 COVERED HOURS IN 2012 I WAS DENIED FOR NOT HAVING 1500 COVERED HOURS AGAIN LAST MONTH NOW I FINALLY AFTER 9 YEARS REQUESTING MY DETAILED WORK HISTORY STATEMENT OVER 9 TIMES IN WRITING AND SEVERAL TIMES OVER THE PHONE BACK TO 2006. I RECIEVED THEM FROM THE NW ADMINISTRATORS AND THEY CLEARLY SHOW I HAVE HAD 1541 HOURS THE ENTIRE TIME AND THEN THE MAGIC APPEAL AND THE REVERSAL BUT STILL JUST DRAGGING ME ACROSS THE BRICKS AND TORMENTING ME . LIE AFTER LIE CHANGING MY ENTITELMENT DATES AND ONSET DATES AND EFFECTIVE DATES WITH OUT TALKING WITH ME. NO TAKING INTO CONSIDERATION THAT THIS IS NOT JUST A SSA COOKIE CUT OUT BUT THE VA IS THE PRIMARY DOCUMENT AND DIAGNOSIS ON MY INJURYS. THEY REFUSE TO WORK WITH ME I NO SO PARANOID I CANT EVEN THINK . I FEEL LIKE THEY ARE GOING TO BAIT ME INTO DOING FILLING OUT MY APPLICATION STUFF WRONG OR MOVE MY DATES AROUND AND SHORT ME OR DENY ME AGAIN. LISTEN TO THE PHONE CONVERSATIONS THE LAST ON MARTINEZ ACCUSED ME OF BEING MARRIED AND STARTED YELLING AT ME OVER THE PHONE AND SCREEMING I GOT YOUI I GOT YOU! LIKE A KID . AND I ASK BEN FOR THE RECORD HE USED TO MAKE MY DISCUSSION SO I CAN COVER MY ASS AND HE CHANGES THE SUBJECT AND PUT ME OFF. I DIDNT COME INTO THIS THING NOT KNOWING IT WAS GOING TO BE A INSURANCE PROCESS I HAVE 3 VA APPEALS UNDER MY BELT AND 2 SSA APPEALS . I AM SEASONED AT THIS PROCESS . BUT THESE GUYS CHANGED WHAT I FEEL IS PROCESS THAT PUT A PERSON ON THERE HONOR THERE WONT BE ANY SKATING THROUGH FOR NON INJURED CLAIMENTS AND CLAIMS THAT HAVE NO MERIT LIKE LESS THAT 1500 COVERED HOURS IN 60 MONTHS AND SHOW ME MY DETAILED WORK HISTORY I WOULD HAVE NEVER BOTHERED THEM AGAIN . BUT TO HIDE IT FROM ME AND LIE FOR 8 YEARS AND THEN PLAY THIESE HEAD GAMES WITH A 50 YEAR OLD 14 YEAR ARMY COMBAT VETERAN IS ON THE VERGE OF A CRIMINAL ACT.
IM GOING TO ATTACH THE EMAILS THAT ARE BETWEEN BEN AND I AND IF YOU WANT TO CONTACT ME MY 5419219487 I MAY NOT ANSWER EMAIL IS BEST UNTIL WE ESTABLISH A CALL TIME. PLEASE IM BEAT DOWN I DONT KNOW HOW TO PROCEED FEDERAL APPEALS LABOR LAWYER ERISA LAWYER USERRA LAWYER OR JUST TELL THERE BOSS . I HAVE NEVER SEEN A SITUATION THAT A HUMAN CAN TREAT ANOTHER HUMAN THIS WAY AND HAVE NOT HAVE TO TAKE RESPONSIBILITY FOR THEIR TRESPASSES . NEARLY 9 YEARS OF PROVING THIS IT SHOULD BE A GREAT VICTORY FOR ME AND IM JUST SITTING IN MY BEDROOM IN THE CORNER SHAKING . LIKE A LEAF. I CANT CALL AND WORK IT OUT ANYMORE THE LAST PHONE CALL WAS SO HUMILIATING AND HURTFUL AND IT ALSO LET ME KNOW THAT THEY HAVE BEEN DOING THIS TO ME ON PURPOSE ARE THEY CHILDREN . I POWER HUNGRY ARE THEY DISCRIMINATING AGAINST ME FOR MY VETERAN STATUS . I JUST DONT UNDERSTAND . PLEASE PLEASE THIS IS WHAT WE CALL IN HOUSE CORRECTION ITS NICE AND ITS EFFECTIVE BUT IM SHOULD ONLY BE A COUPLE DAYS FROM GETTING MY PENSION BENEFITS PLEASE CONTACT ME AND TELL ME HOW TO PROCEED .I CANT FIGURE OUT HOW TO GET THESE PDF FILES INTO JPEG OR THE OTHER ONES THIS PROGRAM EXCEPTS . MAYBE ITS FOR THE BEST . I DONT KNOW IM A OPTIMIST. IM AT THE END OF MY ROPE NOW THESE JOKERS HAVE MY EX GIRL FRIEND TRYING TO TAKE HALF MY PENSION THIS IS IM NOT GOING TO BE ABLE TO FUNCTION . SHE IS ISLAM WE ARE NOT MARRIED BUT IF YOU ASK HER ITS A FORM OF FAMILY PRIDE SHE HAS TO SAY YES YANI DID YOU THEY ASKED HER IF SHE WAS MY WIFE AND IF WE WERE MARRIED AND HOW LONG WE WERE TOGETHER AND WHAT ELSE OH IF THERE WERE ANY WITNESSES . THIS LADY IS ROYALTIY FROM JORDAN . THIS AMOUNT OF MONEY IS A JOKE TO HER . IM JUST GOING TO SIGN IT ALL TO HER FOR YOU TO HAVE BROUGHT THAT OLD STUFF UP LIKE THAT AND THEN ASK TO PUT HER NAME ON IT THATS CRAZY WELL SHE NOT GOING TO SAY NO I WAS JUST LIVING WITH A INFIDEL HAVING CASUAL SEX WHILE LIVING IN HIS CRAPPY STUDIO . YOU GUTS SO I JUST FOUND OUT YOU BUDDY BEN DOWN THERE IN PORTLAND I ASK ALYA TO CALL ALYA HASHEM SOME ONE NEEDS TO CALL AND EXPLAIN THAT YOUR SORRY HER DAD FINDS OUT THAT YOU ASKED HER THESE QUESTIONS AND HER BROTHERS . HEY TELL
I have been dealing with Prudential for months now to reinstate my VGLI life insurance and provided every single document requested, mailed checks, answered numerous questions, and still nothing to-date. This is totally unacceptable service for a military retiree who served our country for 25 years. My next contacts will be with Prudential Corporate HQ and with the Department of Defense. Below is my last communication with your staff:
Mr. Galasso, Customer Support, To Whom it May Concern, as previously mentioned via telephone, email, customer complaint, etc., I will resend the checks for the amounts listed below today, but would appreciate confirmation from Prudential that my policy has been restored at the $250,000 amount. Please help me, because this has been ongoing for months and I’ve done everything Prudential has asked of me to-date! Upon receipt of my checks, please restore my policy at the correct amount and provide confirmation of activation ASAP.
Thank you…
I would not even give Prudential one star. I have called 3 times and there is never a customer service rep available. I have been on hold for 35 minutes and someone will be with my shortly
Their customer service is horrible.
I have called four times to have my retirement account reset so I can access it, which I have not done in over 4 years. I have been told during FOUR separate phone calls to an 800 number now that I will receive an email to supposedly help me reset my account.
I received one email two weeks ago saying it was "being processed." Have not received anything since, and still can not access my account. Called back three more times and was told the same thing.
This is illegal, and Prudential can not deny me access to my money. The individuals working at your call center are worthless and rude. They do not want to help me.
Where can I show up in person to rectify these issues, and to make arrangements to transfer these funds?
I am so frustrated with the quality of service my wife and I are receiving from Prudential. We have had accounts with Prudential since the early 1960's and to be treated this way is unacceptable.
Early November we sat down with our agent and told him that we wanted to receive monthly installments direct deposit to our account. We also said we wanted this money in the account on the FIRST of each month. On January 1st, yes this was a holiday but we expected to see the deposit the next business day. It was not, we received it on the 5th. Now here it is February, the 1st has passed and no direct deposit. I do not understand what the problem is, to us the 1st means the 1st, unless it is a Saturday, Sunday or a holiday. Prudential has had plenty of time to establish this request and yet to no avail.
Something tells me that deep inside this issue will not be resolved based on past history. Half of the people I talk to really don't understand my request and after being transferred dozens of times to other individuals is so redundant and clearly a waste of time.
It is with the request of myself and my wife that this issue be addressed immediately and with positive results. Too, I am also in hopes that Mr. John Strangfeld receives a copy of this COMPLAINT.
Thanks
Prudential corporate headquarters will not cooperate with me and will not let me speak to a supervisor or a professional that will listen to what I needed to find out about. The lady I spoke with was rude and hateful and told me that I could not speak to someone else. Please tell me why their is not someone to talk to besides that one woman. Especially a rude woman that deals with the public.
Nothing bad I can say about Prudential. The company provides great Life Insurance, Retirement & Pension Plans, Group Disability & Insurance, Annuities and Mutual Funds, and Investments. They believe in serving customers, employees and communities in a highly ethical way.
I have known several people working in management there. Ultimately, their main interest is to give value for shareholders and meet customer needs and develop the best talent in the industry. All the employees are highly responsible and abide to every single rule followed in code of conduct.
As I have started working newly, I want to manage my monetary activities in well planned way and I got the right provider for saving money in a easy way. Thanks to Prudential bank for a wonderful service and assistance. I have opened my account and happy with the services. Prudential's has so many services like Life Insurance, Annuities, Mutual Funds, Group Insurance, Retirement Services, Investment Management, and other financial services. If you want a right guidance for your future then please get in touch with Prudential bank which gives you all solutions.
Mother passed away January 29 2006, She worked all her life to make a better life for her children. She personnally paid her Prudential life insurance policy out of her income. She told the four children she wanted her insurance policy split between the four children equally,as she got older she got Alzheimer, She was taken to the hospital several times because of bouts of combativness with my sisters and niece.
My sister Vera took her out of town to Michigan. I don't think she knew where she was being taken. We sat a talked many afternoons, and she was not the person she use to be. I remember one afternoon, she thought i was my Father. She could not feed he self, my sister made a statement before mother passed away that she was going to make sure one of my sisters did not get a penny. I am pretty sure i was robbed out of my share, I contacted the company and they would not give me any information, at all.
I feel Prudential insurance company should provide better protection .for hard working Mothers, like mind. to make sure everyone gets what they have coming.
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