Applebees Complaints Continued... (Page 2)

Applebee’s in Moultrie Ga
Every time we go the service is terrible . Decided to take the grandkids out went to Applebee’s to give it a Nother try we were seated not that busy it to 8 to 10 minutes before the waitress came to the table to get our drink order we ordered our appetizers and food still no drinks got our appetizers no drakes finally got drinks and or food arrived to the table. The waitress never came back to the table to check on us the kids had no refills had to flag down other people toget us something .the manger cam to the table not helpful at all
(He was a joke) the bartender only works the bar if you order a drink it takes forever and then she yell across the restaurant if you want your drinks you need to bring me glasses because I am not going to get them for you
(My husband ordered a beer it took until we got our food ) we love to eat at Applebee’s when ever we travel . Y’all need to send someone to go eat and just watch the servers and especially the manager .I was a waitress for about 10 years never in my days have I ever seen such bad service . I will never go back (and this is not the first time this has happened ) to Applebee’s in Moultrie Ga until it improves
Thanks so much
Michelle Cook
Moultrie Ga

Visited Applebee's store 3/29/2018 at around 610pm. Store on South 3rd st in Terre haute Indiana. Always took advantage of your great deals and discounts. But on this day I order your $8 whisky burger. The burger was flat as a pancake! I also heard from a few neighbors that they received the same quality hamburgers.. It was as if they were in a hurry for time,and smashed the burger so it could be done in the 4 minutes it took to receive it..Therefore please check into this before u lose many dedicated customers.. Thanks for your time

I ordered curb side pick up today which was 2 chicken oriental salads with2 side salads 2 for $20.I picked them up and they forgot the side salads and after waiting for them i got home and foynd the oriental salads containers 2 thirds empty.No lettuce to evencover bottom of container.We added the caeser side salads to it and tasted like crap.VERY DISSAPOINTED .I love going twice s month to the Laburnum Ave. Store and nowgoing curb side.but feel cheated today and may not go back.It wasin Richmond Virginia.

I am notifying you of the unfair treatment I received at the Richmond, VA Applebee's located on Laburnum Ave. On March 6, 2018, I entered he restaurant around 5:15pm to join a number of friends at the bar. We were all conversating, laughing, and joking with each other for hours. I personally remained civil and in a good mood. Towards the end one of my friends offered to buy me a drink. During that request the bartender ' Will ' replied that I could not receive another drink. At that moment I thought Will was joking, but that was not the case. I asked him why and he ignored me. The gentleman that was buying asked Will repeatedly to give him a reason why I could not receive a drink. Of course Will ignored him also. At that time I went to contact the manager, whom I believe to be named ' Tiffany.' When she came out o the bar area she agreed with Will, which totally baffled me. Numerous people at the bar were shocked and concurrently stated that I had done NOTHING wrong. Will and Tiffany were bombarded with complaints by numerous patrons because of the unfair treatment I received. We then ALL left to go to a competitive restaurant. Applebee's permanently lost seven regulars whom were future paying customers that day! As a manager Tiffany is bad for business if she sides with a poorly performing bartender. I was in complete control of myself and did NOT disturb other customers. NO REASON FOR THE EMPLOYEES NOT TO SERVE ME, unless providing bad service is Applebee's mission. Others are willing to be contacted as proof of the incident.

We went out for dinner tonight at Applebee's in Manchester, nj and we're totally disgusted with our service and my meal was bad. I ordered the 6 oz steak and asked for it to be cooked medium. I also asked if I could get an order of your crispy onions. Well my steak was raw and the onions were fried onions. I asked our server Emily to bring my steak back because it wasn't cooked and she asked me if I wanted it more rare or more cooked!!! I can't believe she even asked me that. I obviously told her I asked for it to be cooked medium and wanted it cooked more since it was rare. I also told her that they gave me cooked onions not the crispy onions. She was completely unaware of what I wanted. I had to ask another server to tell her what I wanted with regards to the crispy onions. What topped the night off was the server asked us mid way through our meal if we wanted dessert or coffee. It took me by surprise because we were still eating our meal when she asked us about coffee or dessert. At the end of our meal I asked to see the manager. I explained that I found it rude that we were mid way through our dinner when the server asked if we wanted dessert or coffee and is response was that this is a new initiative by corporate. I quickly told him that I think it is a rude and stupid idea and if this is how applebees wants to treat their customers then I will not be patronizing this establishment and neither will any of our friends or family.

I attended the applebees resturaunt on 2125 Windsor Spring Rd, Augusta, GA 30906. I sat at the Bar to order my lunch and have a adult beverage. The bartender who seem to be occupied with laughing and joking with her favorite customer finally walked over after roughly 5 minutes and asked if I needed anything. I asked for a menu and to start a glass of ice water. Oh let me say also that the bar were I was sitting was wet and still had dirty dishes on it while she talked. Finally after another 6 or 7 minutes she returned and I ordered some wings as a appetizer and a shot of crown royal. After I received my wings they were cold. I never received my shot and the managers who I tried to get there attention (2 of them) were too busy watching the basketball game on the TV. I politely paid my bill and left. Very disappointing and I have been a loyal customer as long as I can remember.

Just watched a video where African American ladies were being racially profiled on the word of a server who was not for sure if these were the people who skipped out on a meal the previous night.The incident happened on 2/10/18. Not all black people look alike and to not have definitive proof that these were the young ladies was racist. I nor my family or friends will not eat at Applebees ever again. This is not acceptable.

Me and my family went to Applebees in Lancaster SC on Feb 3 2018 my daughter food was not done and they changed it the burger she order was not done my husband and my food was cold so what can we do to resolve this

To: CEO of Applebee’s Restaurant Chain
From: Tinita D. Parham
Re: 12/30/2017 Visit
Date: January 12, 2018

Greetings,
I am writing to express my extreme displeasure concerning my recent visit to Applebee’s in Douglasville, Georgia. On December 30, 2017 my family, a party of 25, celebrated my great nephew’s second birthday. The restaurant was notified days in advance as well as the day of the celebration concerning the large party in order to make sure that the restaurant was ready and prepared in advance. The restaurant was still not prepared and the majority of our party, with a few slow pokes, was on time. Even though we waited over an hour to be seated everyone was in a high celebratory mood. People drove hours to be at Applebee’s at that particular time for one specific purpose.

Once we sat down we were greeted from a vibrant hostess. Although her demeanor was bubbly we were shocked by how she represented the Applebee’s franchise. She wore a necklace with big bold letters NASTY. That was extremely distasteful, but not enough to make me take the time to write this letter.

The issues began after the orders were taken. It took a long while to get the appetizers. Since we were all socializing and wishing the birthday boy happy birthday we were not yet annoyed, irritated, or dissatisfied. We were taking that time enjoying one another and the reason for the gathering.

The wait between the appetizers and the main course was ridiculous. It took about an hour and a half after the appetizers before we got the main course brought out to us. Prior to this, about 45 minutes after the appetizers, I personally went to the waitress and asked what the holdup was because everyone was getting upset at this time. She informed me that the food would be out within the next five to ten minutes. I let everyone know to only become a speaker of non-truth. About 20 minutes later I went to speak to her again. At that time she informed me that it was taking so long because of the number of people in our party and that they were trying to bring everyone’s food out at the same time. A red light immediately went up because it did not seem feasible that they would be able to get everyone’s food out at the same time with the same quality.

I mentioned my concerns to the waitress. I asked her if they could bring out the food as soon as it was up because I was worried that some of the food would be cold. She was adamant that everyone’s meal would be hot, so I went to notify everyone once more of the holdup and what she had stated.

When the food came out only two people had hot food. Some people had slightly warm food, but the majority of the food was COLD just as I suspected it would be. I was extremely upset. As the waitress was passing by I informed her that my food was cold. She rudely barked at me that it couldn’t be because she just brought it out. I looked her in her eyes and asked her not to argue with me and told her that I would like to see the manager. I even mentioned to her that the guest of honor did not receive his food at all. She literally rolled her eyes at me and walked off. We had to feed him from other peoples’ plates …. LUDICROUS!

After five minutes ……. no manager. After ten minutes ……. no manager. After fifteen minutes ……. no manager. While I waited on the manager to come the waitress went even further with her unprofessional display and rudeness. My cousin, his wife, and two children were sitting directly behind my table. She spoke loudly as she uttered that people did not know how hard it was to be a waitress - it’s not easy; I wish that some people could be a waitress for a day and see how it is. I could not believe what she was saying and I knew that she was speaking indirectly (but directly) to me.

I then took it in my own hands to speak to the manager myself. I walk to the bar and asked for her. After explaining to her the situation and that I did not want my food she was of little to no help. She acted as if she was scared of her waitress instead of being in charge of the restaurant. She apologized for the waitress’s’ behavior, said that she would take care of my bill, and disappeared.

Everyone was trying to JUST LEAVE! We wanted to settle up our debt and get out of there, but that too was an issue. Although we notified the waitress during ordering that we would have separate checks it did not mentally register with her because she did not comply! The waitress did not know how to separate the checks after placing everyone’s meal onto one check. It was a mess! We were held hostage for over an hour to just pay the bill (LITERALLY – NO EXAGGERATION)!

About 30 minutes into waiting I went to look for the manager again and informed her that I had to go because my daughter had to be a work shortly. She was once again NO HELP! All she could say is that we had to wait until the waitress could figure out how to separate our checks. This was beyond UNACCEPTABLE! Management had no answers, solutions, and could not quickly resolve a simply payment issue. I couldn’t believe it. I could not believe that this was who was hired to run and make decisions for the restaurant. It was UNBELIEVEABLE!

At this point the waitress had sat at one of the tables in our party while she did her job of separating the checks – EXTREMELY UNPROFESSIONAL. I could not believe she sat down with us as if that was acceptable. The manager must have saw this as an acceptable practice. Although she did not sit with the waitress she did stand behind her leaning on the wall looking as the waitress shouted out who ordered such and such. PREPOSTEROUS! I could not exit there fast enough!

After purchasing four 2 for $25.00 meals, having three of the four meals cold, and receiving the poorest service that I have ever received only $8.00 was taken off my bill (and I had to pay my bills separately due to the lack of expertise). I asked the manager for the district manager’s number. She literally disappeared AGAIN. The last time that I asked she still would not give me a phone number she yelled across to me from the register that I could look on the receipt for a number to call. I COULD NOT BELIEVE IT, but I should not have been surprised. The whole evening dealing with the staff was a DISASTER!

Unfortunately, I feel ill and could not get this sent out as soon as I wanted. Although that was so I was not dare going to not write about this experience. I truly hope that you reprimand the young blonde Caucasian manager and older African-American waitress for their performance. They put a negative stain on the name APPLEBEE’s.

I would also like a gift certificate to go back to another Applebee’s in hopes that they represented a few apples and not the entire tree!

Sincerely,

Today, 1/26/18, I visited the Applebees on N. Wellwood Ave in Lindenhurst, NY. I had the 2 for $20 lunch with my friend. She ordered the burger and I had the Fiesta Lime Chicken. My chicken was so burnt that it looked like a hockey puck. It was inedible and since I was pressed for time, I couldn't wait for another entrée to be substituted.

I visited the Applebee’s in Chesapeake va 23320 Sams circle, service was awe full the waitress Mandi C. Needs to be trained how to provide at least decent customer service!!! I waited 30 minutes for a brownie bite that I ordered before I finished my meal. She came and took up the payment and we still waited another 30 minutes, when it got to the table it was melted. They really know how to make you not want to come back!!

We came in ordered appetizers and drinks. Our bill was over 50 dallors. We had two servers and they both made our drinks well . There was a gentleman bar tender took over,we asked for another drink ,he made it and it tasted funny like too much pineapple was put in . We ask the male bartender if he did something different to the drink . His response was that he made them correctly. The other two girls made them wrong. Our original bar tender said the other girl would take care of us.she came over and asked if we wanted a box to go or waters. We were only on our second drink when we asked for another drink and it tasted different .correct . We were going to have dinner and maybe one more drink . We basically felt like we were asked to leave with the water and box question. Because they were covering for the 3rd bartender. I feel it was extremely rude. I will not recommend this Applebees to anyone . I bought a gift card for my parents for Christmas don't think I'll give it to them. Your store staff was rude .

I am from Detroit Michigan and the Applebee's on 8 Mile and Woodward Avenue in Detroit Michigan service is terrible management was terrible servers were terrible I was outspoken wasn't listen to and then the police was called when I wasn't supposed to shut up and listen to them when my service was unsatisfactory they did not want to hear my complaint at all and it's terrible I will never visit any Applebee's in this country ever again someone from corporate needs to visit this Applebee's and see what is going on customers are asked to leave when service is unsatisfactory and they did not want to listen nor hear what the complaint was I have never been to a restaurant and had a meal and had anything that was wrong with it to where a server did not want to hear me let alone management instead the police was called totally unnecessary!!!!!!!

I ordered takes out curbe side.. Big mistake.. Boneless wings were soggy and cold. One very small cup of ranch. Beer nachos.. All ingredients in small individual cups.. Not even enough to cover the amount of chips they gave us.. One tiny cup of sour cream. We had to put it all together and microwave it.. Horrible! A burger with cheese. No condiments in the bag. We weren't asked when we placed the order if we would like any.. Had to wait forever when we got there.. Had to wait forever for ketchup and mustard.. The person bringing out the order said they were short on staff.. Really... Couldn't tell.. We didn't even eat the food.. Waste of money.. Called Chili's next door and went back out and got some real food. Do not order from Applebee's

My Bible study group of senior women chose Applebee's in Escondido for our last meeting. When it came to getting our bills, we asked for our senior discount. What was done made our dining experience very uncomfortable. The discount was given on the entire bill and applied to only one of the guests bill. There were 6 of us, 2 had individual meals, 2 shared the 2 for $20 and 2 of us 2 for $25. We asked for individual checks accordingly. Because the discount was applied to only 1 check, we were left to work out the discount between us ourselves. This was very uncomfortable and we should not have had to do this. The manager did explain why it was done this way, but it should have not been done this way to begin with. Also, my ribs were dry and over cooked. Considering that it's an item on the premium selections, it should have been better made.

A GROUP OF US WENT ON 10/31/17 AROUND 5PM. SEVERAL OF US ORDERED SALADS(MYSELF INCLUDE). MY SISTER AND I ORDER ICEBERG LETTUCE AS WE ALWAYS DO. SHE GOT HERS AND SO DID OTHERS. MY CAME WITH A SMALL AMOUNT OF RABBIT FOOD AND DIDNOT HAVE CORRECT DRESSING. I TOLD WAITRESS, SHE TOOK BACK. CAME BACK AND SAID NOT ICEBERG LETTUCE IN RESTURANT. I SAID YES. SHE WENT TO GET MGR. I SUPPOSE. BRUCE CAME TO TABLE AND SAID SALADS ARE PRE-PACKAGED. I SAID SO? WE CAN'T MAKE YOU ONE. I SAID FORGET IT AND HAD NOTHING. I GO IN THERE A LOT. LAST MONTH THE WAITRESS ADDED ADDITIONAL ITEMS + ICEBERG. ALL THIS REFUSAL FOR A SALAD. ALL I WANTED. IT WAS AN ORIENTAL CHIC SALAD IN THE TUPELO,MS REST.POOR SERVICE. WAITRESS WAS GOOD.

Had a drug rep lunch food was cold,missing a whole order and side dish missing with one.
when we cld the applebee's they agreed to fix the missing order and stuff no reference to compensating
we had to ask for it. Then they gve a 1/4 of a piece of brownie in a cup with a tablespoon of ice cream
very cheesey for a large corp.

I had not only a terrible unforgettable experience, but I also felt my family and I were in danger! My family and I ordered appetizers with meals, however we did not recieve any customer service by our waitres. I asked to speak with the manegar who's name was Scott was even worse he nearly pushed me out of the door screamed at my party of 6 including myself. I was never treated with such disrepect in my life. I will no longer be a regular at this chain. Very dissapoing I hope you look into this and fire him personally he is not the type of person you would want in a profesional buissness, especially a racist one!! Not the type of feedback I thought I would ever have to write

was at your APPLEBEES IN Hampton on10/0717 to have drinks and dinner before a concert.
we had a 30 minute wait. Our margaritas was served in a Dixie cup, I been telling the ladies all week about
Margaritas and to have them in a Dixie cup. the waitress Lisa C informed as they did have any clean
glasses, In that case with me being in Management why wasn't some one schedule just to keep up with glasses.
our waitress did bring our drinks nor food to us Some young man heard us expressing our opinions and start getting our drinks
and checking on our food. The manager came to our table to see what he can don't offer a discount just a week apology.
never will I go to the Hampton applebees again. I eat at your cheapeake square and Battlefield location at least twice a week
for lunch or dinner.

The service was poor. The food wasn't done, meaning our hamburger was pink in the inside. Never received my appetizer. Didn't break the price down about the food we ordered. My mom never received her food. The waitress was stating policy but couldn't tell us what was stated about the policy.

the server failed to inform us that the appetizers that are listed on the menu under the 2 for 10.99 or the 3 for 13.99 were only the sampler when we orderd our appetizers we were up the impression that they were full size so when we looked on the tablet at the table it showed a higher price than listed when I asked the server about it she said you didn't say you wanted to sampler size I replyed by saying it does not say that on the menu it only shows the deal @ 2-10.99 or 3 for 13.99 that is called false advertising I will never eat at one of you restaurants ever again I have also told many of my friends about this and they said the same thing
mike mawson
phone # 267-628-7712
the location was 217 s 15 street phila pa

My wife and I ate at the American Fork, Utah location on Sunday November 13, 2016 at approximately 4:00 PM The service was terrible know one asked how the food was, did not offer a refill on drinks, had to wait for our check as my wife finally got a waiter's attention. I always tip at lest 20% we paid cash with no tip. The restaurant was not busy at all dirty tables, poorest service I have ever received, you can count on it that is my last time at Applebees. The waiter did not even bother to pick up the payment off the table.

Horrible food. Nachos we're over cooked and barely any toppings and just weren't good. Mash potatoes were discolored, weird texture and not good.

My husband had almost finished his meal when he pulled a long white or blond hair out of his mouth. Both of us were completely disgusted and will never eat at Applebee's again. The waiter talked to the manager who only gave us a 10% discount. It was admitted that the cook did not have his hair properly pulled back. Ii feel that more should have been done. At least you will be aware that this particular store needs to pay more attention to proper health standards in the future. Thank you for attending to this matter.

Upon arriving, the greeter stated she thought the kitchen could handle a party of 4. With that comment, we should have run. We waited at least 15-20 minutes before someone came to the table to take our drink order. At that time we put in our food order as well. Drinks took another 15-20 minutes (water and sweet tea). Food took at least an additional 30 minutes and that was for only 2 entrees.

Ten to fifteen minutes later 2 salads and one of the appetizers came, still missing an appetizer (chips and dip). The final two entries finally came nearly an hour to an hour and half later. Still no appetizer. We had to ask for it to go. One thing the check came fast and the card charge came faster. This experience was unacceptable and we will never visit this establishment again. The server blamed everything on the kitchen, but I honest feel she was at fault too. We saw several other tables leaving prior to receiving their food, which is what we should of done.

Total cost of this meals was $75 and so not worth it. Store location was Suwanee, Georgia.

The service was very poor. Our food was not cooked to perfection. The waitress had a poor attitude, the manager was no better. He tried to force me to pay for something that I never order. The second meal was no better, I just paid for my order and left. This is the second time I've experienced bad service. Back in December I tripped and fell in your restaurant and nothing was done.

Me and my husband ordered off the 2 for 25 menu but got charged a significant amount separately for each entree instead of the 25.00 Plus tax...plus we did NOT get an appetizer which is included in the special. I contacted the supervisor, Terry Heavner & he refuses to look at my receipt and give me an adjustment or some type of compensation based on NOTHING. Please someone...do something or I will get a lawyer involved.

We were seated. "Our" waiter kept walking past us for about 15 minutes without even acknowledging us. I could understand if he was attending to other patrons but he just acted lost and he looked high. Finally some people were seated behind us and after about 10 minutes he asked them if they had been waiting long. We still felt that we were ignored. We got up and left and were told by patrons at other tables that they wished that they had done the same. My wife and I have been visiting nearly every Friday for a while but ma not be back for some time. I do business with people that appreciate it my business. We told the hostess about what had happened and she didn't say a word. If that is the type of person that Applebee's in Barboursville WV. Employs, I need to spend my money elsewhere, and did.

Arrived (6 of us) at Applebee's (66th St., St. Petersburg, FL) around 3pm, usually all Applebee's are chilly, so we girls had a sweater. Girl seated us at a table for 6, we noticed the floors were dirty with crumbs & paper. We felt it was quite warm & humid and mentioned to the waitress, she said the air conditioning was out since Thursday (we were there on Saturday). Since 2 in our group have asthma, we told the girl we were leaving because it was too warm & humid. As we walked out, the manager approached one in our group and asked where we were going. We told him there was no air conditioning and we were uncomfortable. He said that he had turned it down and that he would make it cooler. So, who was telling the truth? The waitress or manager"? Seems to me the air conditioning should be kept at the same temperature all day. We ended up going to another Applebee's on Starkey Road, Bardmoor area. We were inconvenienced that day, and wasted time going to another Applebee's.

Spotify is much better.

Okay, I'm a huge Applebees fan, I get gift cards for Christmas and Birthday, everyone knows I love Applebees, my neighbor calls it My Happy Place. But, I'm not real happy with whoever thought it would be a good idea to take away our breadsticks, really! I always get the Tomato Basil Soup and Breadsticks, it's not the same without them. I know a lot of people ask about this and it's time to bring them back! By the way another of my favorites is the Chicken Wonton Tacos, please don't take them away or the Perfect Margaritas, they're wonderful!

Now, back to the breadsticks, you can say in your ad, To our wonderful and faithful customers, we are so sorry and would like to apologize for thinking you wouldn't notice or care if we no longer served breadsticks with our soup, salads and pasta dishes. You've ask us to put breadsticks back on the menu and we've heard you loud and clear. So for making this truly unbelievable decision, for the next month, our breadsticks will be back and they will be free! So come on back we're waiting for you at Applebees with warm breadsticks in the oven just waiting for you!

My son and daughter- in-law and 2 grandchildren went to the Applebee's in Simpsonville S.C. on Nov 6th around 5 in the afternoon. The 2 year old was crying and upset the manager came over and tossed a bowl of applesauce to the 2 year old and said the neighbor wants to know what the HELL is going on. This was said to a 2 year old! You are suppose to be a family restaurant and if you don't want kids in there then advertise it!!! We will NEVER go in an applebee's again. We have let all our friends know and quite a few feel the same way and do not go in Applebee's. We will continue to let people know of the experience.

531 Dussel Rd., Maumme, Ohio 43537. Check # 9091-345204. Restaurant was COLD. Spoke to waitress and manager. Both apologized for the coldness and stated that they were working on fixing the temperature, however, it only got colder. The fan was on you could feel the cold air blowing around. Other Applebees patrons were also complaining about the temperature. We arrived at 5:15 pm and received our food about 6:15 pm. From our order being taken to receiving our food took a long time.

I took my fiance out to dinner as a way to celebrate her job promotion. We were greeted by the host who overly rushed us to the table in a speed walk manner. I felt like she was in a hurry to punch out. We waited 15 minutes to be greeted by a server. Enough time for my partner to go to the restroom as I scanned the floor searching for a manager, to no avail. I, then, got up and accessed myself to the lavatory upon my partner arriving back. When I got back to the table, still, no service. I took notice of the restaurant not being overwhelmingly busy. To make my assessment cut and dry, our server was slow, without knowledge or offering specific menu items. The bartender was even slower, and our drinks sat at the bar station for 5 minutes until I had to politely get up and get them myself.

The silverware was disgustingly dirty. The Manager greeted folks around us and never gave us a second look. He appeared immature and dressed sloppy. The entire staff looked tired and unorganized. The feel in the restaurant was gravely boring with absolutely no enthusiasm. Our drinks sat empty as we enjoyed our perfectly cooked meal. Kudos to the cooks, which is the only reason we will go back. I expressed these issues in a phone interview with an Applebee's representative and it seemed as if I was unimportant and swept under the rug.

I have been to the Applebee's on 103rd Jacksonville, FL for the last two weeks and this facility does not have a remote control to change the TV's. When I sit at the sport bar, I am there to watch sports not Wheel of Fortune or Two and Half Men. What is the problem?

How can you run a business and not satisfying your customer? I am sure I'm not the only customer that has left. What business has television in a facility and does not have a remote to change the channel? Why do you have a sports bar to watch Cheers? Why?

Oh yes, I left tonight because there's no remote control. An the smart mouth skinny waitress, need to keep her opinions to herself. I understand now why the facility was empty someone came in the building and looks at who was serving and left. Do your job and keep you mouth closed. Who wants to be serve by a loud mouth of a waitress.

My husband and I went to Applebees in Franklin, VA. The service was terrible. It was our 50th anniversary. He ordered the all you can eat cross-cut ribs. He got 10 riblets and a handful of fries on a plate with a small cole slaw. Our server never can back to see if he wanted more. The couple that was with us were very upset too. Two other couples walked out after fifteen minutes of no one waiting on them. My husband was charged $18.99 for what was not worth it. WE will not be back. We never saw a manager either. Your servers are more interested in hanging at the bar or in the back by the kitchen. To bad that your costumers are not important to them.

Applebee Restaurant - Hudson, NY. My Husband and frequented the above-mentioned restaurant this past Monday, April 6th at approximately 12:30-1:00 PM. The experience was not up to par which is the reason I am writing you. We requested a booth and were seated at the last available booth which was bar side in front of the kitchen. The ledge area which separates one booth from another, contained enough dust that you could write your name in it. It's not a great distance from where your plate sits with food, unsettling. I believe our waitstaff person was named Pam. She was pleasant but took our order incorrectly. We started off by ordering the boneless wing appetizer which took a very, very long time to receive, (not Pam's fault I realize that). The vegetables that accompanied the wings appeared to have been previously chewed on, we didn't eat them.

My Husband ordered sweet potato fries as a substitute for the regular fries with his cheeseburger, it came with regular fries (Pam admitted this was her error), however my Husband was 3/4 the way through his meal before he received the correct item. I ordered the quesadilla cheeseburger with fries, it was cold. I don't have the luxury to go out to lunch much with my Husband, I work in Albany. This wasn't a good experience, I was disappointed to say the least. I wanted to inform you because if I were the Manager of the establishment I would want to know.

I ordered the steak nachos it looked nothing like the picture, it was a dry nacho only chips, lettuce and peppers. It is called a steak nacho where was the steak! The waitress and manager was called and they stated they was wandering why they would serve that they get complaints about this menu order a lot. Highly disappointed. Ordered another item for the menu order wasn't right I had to send it back. Was very displeased with the manager response.I left hungry and disappointed !!!!!

I am writing regarding an incident at the Applebee's in Turnersville, South Jersey. The advertised new steak dinner that I picked up looked as if it were made up of other peoples leftovers. This dinner looked like cheap dog food. I took it back and the manager could care less. The advertised dinner appears to be a fraud or the To Go menu serves second class type dinners and different from the eat in. I am upset that you would allow such dinners be sold and concern for health issues also. I will place this on You-Tube!

I had experience the worst service ever from Applebee's today. My steak had tasted horrible. It wasn't cook how I had ask them to cook it....the waitress was very unprofessional. I had also order the house drink which was a long island, it actually tasted like bitter lemon water. I wasn't satisfied at all.

My husband and Grandson and I went to Applebee's in Duncan Saturday, April 4th around 4:00 p.m. We were seated and given a menu by the hostess. I finally got up and went to the back of the restaurant where two managers and several workers were standing and asked if we were ever going to get waited on. A waitress came and kept apologizing saying someone didn't show for work. There was only one other table with people on our side of the restaurant and they weren't busy at all in the whole restaurant. I will not go back. This is probably only the fifth time I have been there since Applebee's came to Duncan. Each time the service was slow and it takes quite a while to get your food and to get your bill.

My husband and I eat at least 3 times a week their we came out wensday night to eat it took over an hour to get our food, the steaks where not hot, they where tough the vegetables were hard, we also got drinks and it took half an hour to get them

On 04.04.15 at around 9PM I was at Applebee's at 12 Orange Plaza Ln, Middletown NY 10940 for Dinner. I ask the waitress for an alcoholic beverage. I was carded by the Manager Dina. I only have with me at the Time was a Valid Government Photo ID with my DOB. The ID is Recognized and Honored by the NYS and Law Enforcement and the Court System. I was Informed by the Manager that I need a DMV/Photo NYSDL. I found that to be insulting my Photo and my DOB where display on My Government ID. Acceptable froms of ID'S Are Photo Government ID and Photo Passports and Photo NYSDL/DMV.I believe that the Manager should have known what are acceptable Forms of ID. Right after she Denied Accepting my Goverment ID I immediately left and had my Dinner at another near by restaurantand Where My ID was accepted with no Problem . I am really not pleased with the experience I had at Applebee's. My Birth Year is 1961.

Was told thousand island has been discontinued from Applebee's menu? This is the most popular salad dressing in Oklahoma! This is the dumbest business decision ever! I won't be back until thousand island is back on the menu. We left the applebees in Duncan ok and went down the road to rib crib where thousand island is plentiful.

Walked into 42nd Street batwing 8th Avenue and 7th and they sad us down waited for 30 minutes or more and a waiter pass us several times they never asked us what we wanted to order. The person who asked when we walked in couldn't tells who the waiter was for the section. She said there was no chart. When asked to speak to a manager she did not know again because there was no chart. She said they will get us a waiter if we wanted to wait. We waited for so long we walked out. Why so not organize. The two table ahead and behind us had a waiter who kept walking by and not taking our order. Very disappointed in this location.

I was having dinner with six family members at the Applebee's in Hiram Ga on Tuesday 3/24 when I had a very bad experience. I had ordered the Oriental Chicken Salad and was into my third or forth forkful when I felt something foreign in my mouth. I tried to chew it and thought about just swallowing it thinking it was a tough piece of cabbage. Luckily I decided to check to see what it was. I found this foreign object to be a plastic/metal twist tie. I immediately lost my appetite and asked the waiter if I could talk to the manager. Ten (10) minutes later the manager came to our table and I explained to her what had happened and showed her the tie. She offered to take the meal off of our bill but offered nothing in the way of an explanation. I feel that getting a twist tie in my salad is an extreme dining offense and I may never return to an Applebee's. I thought my horrendous experience merited much more than a debit from my dinner check. Someone needs to investigate this restaurant and take steps to insure other patrons are not similarly subjected to possible harm.

I visited Applebees on W Goodman rd in Horn Lake Ms this evening as I normally do in the evening as I get off work but today was an off day. I had another encounter with this manager Roy and by now Applebees is either willing to shelter not only a title VII violator as a manager but someone who is highly disrespectful to customers. I explained to him that I had only had 2 drinks but was charged for 4 drinks. I complained to the bartender that I should have doubles since I asked for doubles and I didn't think that it was right that he flipped the jigger to the small side for my second shot. He said okay I will take care of it but when I got my tab I was charged for twice the number of drinks. I complained to Roy about it since he was the manager present and he said "you aint worried about money".

I said the couple on the other said of the bar can verify what I am saying, and he said "they aint gonna lie for you". The white lady sitting in the booth complained about her Ketel One being short and he yelled at arvis twice to put a shot in her glass that she wasn't charged extra for. I see her and her husband at Wamart every week. But I got extra charge for mine. She got her extra shot at about 7:20 after complaining it was short. I can get her to come back up there and verify what I am saying about her drink.I am glad I have a paper trail for my previous complaint in which he was cursing those young girls working there also.

I was ask to leave, I use to work there and I set to eat and I was ask to leave. I didn't do anything wrong so why?

I ordered 4 chicken penne which was very dry hardly any Alfredo sauce on it .. So I ordered two sides of Alfredo sauce it took about 10 min while I am at the bar waiting she comes back with the sauce half full really I just spent 62.00 on food for my kids and you give me attitude and say it's the proper portion.. Really .. I eat there about 3 days a week for lunch I know proper portion.. Then the manager goes to the back to get more Alfredo sauce and it's half of what I had at first.. I am Hott.. If it was not for my kids and so last at night I would have left it there..