Applebees Complaints Continued... (Page 5)219+ reviews added so far. Upset? Call Applebees corporate: 1-888-592-7753
I visited Applebees on W Goodman rd in Horn Lake Ms this evening as I normally do in the evening as I get off work but today was an off day. I had another encounter with this manager Roy and by now Applebees is either willing to shelter not only a title VII violator as a manager but someone who is highly disrespectful to customers. I explained to him that I had only had 2 drinks but was charged for 4 drinks. I complained to the bartender that I should have doubles since I asked for doubles and I didn't think that it was right that he flipped the jigger to the small side for my second shot. He said okay I will take care of it but when I got my tab I was charged for twice the number of drinks. I complained to Roy about it since he was the manager present and he said "you aint worried about money".
I said the couple on the other said of the bar can verify what I am saying, and he said "they aint gonna lie for you". The white lady sitting in the booth complained about her Ketel One being short and he yelled at arvis twice to put a shot in her glass that she wasn't charged extra for. I see her and her husband at Wamart every week. But I got extra charge for mine. She got her extra shot at about 7:20 after complaining it was short. I can get her to come back up there and verify what I am saying about her drink.I am glad I have a paper trail for my previous complaint in which he was cursing those young girls working there also.
Hostess got an attitude when me and my friend walked in cause she had to sit us. Made us mad cause the hostess are the first people you see when you walk in and how you feel throughout your meal is how employees make you feel. Hostess was not friendly at all.
I was ask to leave, I use to work there and I set to eat and I was ask to leave. I didn't do anything wrong so why?
I called in my order 30 minutes before I came to pick it up. When I got there no one greeted me. When I stopped one of the workers to ask if my order was ready, she said she would check; but she never came back out. I waited about 30 minutes and left. I called to talk to a supervisor, but they kept putting me on hold. No one ever came to the phone. I didnt have enough time to get me anything else for lunch. This was at Brandon, MS location
I ordered 4 chicken penne which was very dry hardly any Alfredo sauce on it .. So I ordered two sides of Alfredo sauce it took about 10 min while I am at the bar waiting she comes back with the sauce half full really I just spent 62.00 on food for my kids and you give me attitude and say it's the proper portion.. Really .. I eat there about 3 days a week for lunch I know proper portion.. Then the manager goes to the back to get more Alfredo sauce and it's half of what I had at first.. I am Hott.. If it was not for my kids and so last at night I would have left it there..
Went to dinner tonight ordered 4cheese mac and cheese with honey barbecue chicken. I have ordered this MANY times before. I started eating it and found onions and peppers in it! I told the manager and he sat there and told me that was how its prepared. Never refunded my money. And basically said i was wrong that if i got it before and it didnt have this medley of onions and peppers than they made it wrong and he was going to contact the other applebees to tell them!! I was so mad i took the menu and showed him that it doesnt say onions anywhere! He said scampi has garlic and it doesnt say that on there! I thought scampi sauce was a garlic sauce! That manager should be fired!!!! So i left hungry and had to pay for that garbage! I asked what if i had been allergic? He said well you should order it! Uugghhh
We were served our food on institutional baking trays. When I am paying for food I expect it to be served on a plate. I spent $80 and felt like I was in a cafeteria I don't think I will be back.
We ate at the Hobbs New Mexico restaurant recently and received the worst service. The server started out good by taking our drink and food order. When the appetizer arrived he put it on table and walked away. We had no silverware and no napkins. We tried to get his attention numerous times but to no avail. He would look our way and then turn around. After we were through without napkins and now no drinks left we still tried to get his attention. At this time our food arrived and we asked for silverware and napkins and the manager. After about 5 minutes looking at our food we got our silverware and the manager arrived. He said he would get us another waiter. At no time were we offered anything for our trouble and we were very discouraged with the service!
Me and my family went to Applebee’s in Florence, Al 35630 need less to say our food came out wrong. Sent my husband’s 12 oz No strip back because it was wrong and it came back like rubber as if they put it in the microwave too long. My crispy orange chicken was cold and the vegetables was still completely raw. We wasted $75 on this meal in which I personally feel we could have went anywhere else for this kind of terrible food and service.
I was having a late dinner at the Applebees in st. petersburg, florida. 2901 66th street north. I was just finishing up when i noticed the tv positioned right above my line of sight was showing a sports medicine show which involved showing 3d view of the shoulder, the bones, tendons and muscles and then was about to show a video on a surgery. this appalled me and made me get up to pay my bill where i didn’t have to look at it. i already asked a waitress to change the channel but the damage was done, my evening was ruined, the taste of the food turned bitter in my mouth and i felt faint. i told the manager but he didnt sound too sincere or empathetic. he only said he was to blame. i told him no, its for who ever is in charge of the tv and you to be aware that its not appropriate material for a bar or restaurant. and it isn’t maybe for a gym, or doctor’s office. but not where people consume food.
On 3/19/14 my son and i went to eat at 6:40 p.m. the apple bee’s close by our house in port richey FL. yet it was very crowded and busy we asked to sit outside and got seated right away. as i am sitting there for 20 plus minutes, no one came to ask us if we were ready to order nor did they as is we would like a drink, 2 other tables got seated outside around us and the server was right there asking them if they wanted drinks i sat there and waited finally i got angry and just left i don’t know why i had to wait 20 minutes and still no one acknowledged i was sitting there with my son. this is a poor way to service people i won’t be going back to that place again. i decided to go to a better restaurant who has customer service souix city in the same parking lot. apple bee’s needs to realize that first come first served process. this was ridiculous i will not be coming back.
Today my girl friend and i went to dinner at your establishment, even though it was a friday night and it can be expected that service might be a little slow due to the high volume but what we experienced was almost nonexistent. Our server walked past us at least 3 times saying she would be right with us before even approaching us. We both ordered steak, neither were cooked right and the food was allover just lacking in expectations for us. We did mention the mistake but by then we were fed up with the lack of good service so just took the bill and left. Upon ariving home, my girlfriend was sick from the food. I would not give this particular Applebees a good rating.
Went to Applebee’s-Texarkana and sat in bar area. Everyone from the bartender to an assistant manager saw us sitting at the table but no one even bother to serve us. After waiting more than 5 minutes and no service we left. There were more employees than customers at the time.
I took my husband out for his birthday this past sunday march 9,14 and we went to the applebee’s in el dorado ar. well we ordered the new teguila lime tango chicken with shrimp well there wasn’t any shrimp and it didn’t look anything like the picture on the menu much less taste like anything good. it was just globbed on the plate and sent out. maybe a tablespoon of rice and some green sauce. it was awful his steak wasn’t done like he asked and no potatoes with it just some peppers. i’ll never eat there again. everytime we go in there the music sucks and the service isn’t very good. I also don’t like to be put behind a screaming kid. makes for a miserable time. maybe you can do something about it.
My family went to the Applebee’s in Dawsonville, Ga. yesterday. Our service by Jason was very poor to say the least. I had to ask twice for our water glasses to be filled by other servers. He was no where to be found. Our nacho chips were dripping in grease. We asked the manager for more chips and he replied “that is just how this batch is. We would have to choose something else.” I have been to other Applebee’s and to this one and this has never been as issue before. The food was just ok. nothing special. We had the talipa which was very small and with no flavor, chicken fingers and fries which I counted the fries. 10 to be exact. It was just a very poor experience and we won’t be back there again. Should have been a clue when the restaurant was not very busy on a Sunday afternoon.
Went to the Applebee’s on leestown rd and got the worst service. We never got our drinks and the appetizer we got was cold. People who came in after us got there drinks and we still never got our drinks. The manager didn’t really seem to concerned either, so we left without paying and never received our food. I will never go back there again. The waiter was still trying to charge for our cold cheese sticks also. Very poor service.
I went to the Applebees in Burleson Texas at 1:30am. Which is 30 minutes from home, the door said open til 2 but when we got inside they said they already called last call and there was no food!! I have never been to an establishment that turned away customers 30 minutes before they were suppose to close! I don’t know who runs the show over there but I’d like some answers! That was not professional by any means!!
I don’t eat at Applebees anymore, not since the last time I ate at that pathetic establishment. The food and menu sucked, the preparation was usually poor, and the service very uneven the last time I visited. The managers were a bunch of “yes people, ” who had no power to change anything including how their employees did their jobs. I kicked that chain to the curb, and am glad I did so. Applebees is absolutely one of the worst mid-priced chains IMO, and I will never eat their again.
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