Contact BP Corporate

On 12/02/2023 I purchased items and I saw that their was old food in the case. However their wasn't chicken wings. I asked the lady can she make an order of 10 wings. She said 30 min which the cook was back their. They had 6 employees their. So she said 15 mins. She said pay first....I said I'll be right back I pay when I receive the food. I said theirs not chicken wings in the hot case and politely I stated that. Usually you pay after receiving the food. She said okay it will be 15 mins and I paid what I just purchased. I returned 15 mins later and I told the lady thank you 4 times. She ignored me.. I told the male clerk I ordered chicken wings bc none was in the hot case. He asked the lady and she said I told you to pay first. I replied you told me come back in 15 min it will be ready then she walked away. I was in tears bc I felt like that was discrimination. The food wasn't in the case. I ordered and she told me to return to pay for it. I came back says something to the cook in another language then tells me I told you to pay for it first..

BP station in Harmony NC was about the filthiest gas station I have ever encountered . The proprietor was a non caring rude individual. He talked on the phone while waiting on customers and acted like he was doing you a favor. The restrooms were a filthy disgusting mess,very unsanitary. The whole grounds and building were like entering a third world country. I would never stop there again. I think if this was a person's first experience with BP it would also be his or her last! It was really a bad representation of a BP and I think that the proprietor of this dump should be told to clean up or else! We are used to clean well maintained stations,this was a thorough disappointment and should be looked into!

I went too gas station to play a number and was riding with a friend they parked in front of the gas station I had no knowledge or control of were they parked the lady that works third shift went from 0 to 100 very angry at me yelling being loud and very rude for no apparent reason like it was my fault that they parked there .I give that location a -0 I would never go there again in life she has a serious addtude problem

The bp ,7380 beechmont Ave cincinnati,ohio 45230 . The customer service is awful. The woman behind the counter literally rolled her eyes at me as I approached that counter. She rang up my 1 items , and sat there silently and looked at me . She didn't tell me how much it costs she just looked at me . I was confused at first , and eventually looked at the monitor to see the amount I would need to pay . I gave her more than what the item cost AND SHE WOULDN'T GIVE ME MY CHANGE. She immediately shut the drawer and said next , so the person behind me could ring out their items. I am disgusted by how they treat their customers. This is not the firat time I have had a problems at this station . Their gas pumps and card machines are rarely functioning. And their bathrooms are atrocious.

Stopped March 12, 2019 @5:29 am for cigarettes. Was double charged $20.83. Have gone back 4 times and can not get manager to refund. BP on Rte 59 in West Chicago, Illinois

I write to register a serious complaint against Woodside Garage Usk.

At 5.30 p, this evening my wife put diesel fuel in from their Pump 1. The car stopped 30m after she left the garage.

An earlier motorist had the same problem, and had to leave the car in a side court.

After my wife had filled up another lady filled up with diesel, and her car broke down after 25m,

The lady called the AA, who said there was a lot of water in the tank. She was towed home.
Our car was not startable and was towed to a garage,

Another car further away had called Caldicot Services, They were not able to repair the car.

There were 3 of us at the garage and firstly had the attendant stop people using the pumps,
He said a ribbon of red tape was supposed to do just that.
We were not told the owners name, or the name of the person who was completely unhelpful.
However he took payment for everyone for diesel from pump 1.

A local lady told me those pumps had been out of action for months.

For whatever reason, diesel from this station, has caused at least 4 cars to break-down.

It the AA are correct and this is water, these are expensive to repair.
The garage should be liable for these cost.

Photo of the pump after 1 customer had used it, and before we told the attendant to make it clear they were not safe to use.

Please could you resolve this situation (i.e fine the garage for selling a receiving payment for a contaminaged product.
I have the names and phone numbers of 2 other parties to this disgrace.

Please see the image, taken after the pump had been used, but before we told the attendant to "close" it. He was dozzy and most unhelpful. So much for BP. B.Pathetic.

Your BP gas station at 5625 Buford Hwy, Doraville, Ga. 30340 has five gambling machines that was paying cash to winning patrons. I played for three days, Jan 3,4,5. On Sat. Jan. 5, I won $250.00 and requested to be paid. The owner refused to pay me in cash despite, after me informing him that I saw him pay cash to patrons of color, Latino, and Asian. I am caution race and feel I was discriminated against. There were no signs or notices posted that they did not pay in cash. I called the Doraville Police and filed a formal complaint. The owner was of Mideastern national. I am going to consult an attorney on the bases of discrimination of race. I hope that you will take this complaint seriously and act on it accordingly. Thank you in advance. Regards, Edward Hanft

Sunday, August 5, 2018,app. 9:20pm, caravan of cars returning to St. Louis from 107th annual family reunion, hosted in Washington DC.
Below is a copy of the FB post I sent to family members on the same route. Trailing me were 3 cars.
Traveling I 70 west, 129 miles from Columbus< Ohio., stopped at BP gas station.
Granddaugther got sick in car; stopped at BP to gas up and use restroom.
I should have known when attendant said restroom was on the outside.
Shit ran from the stool, down the floor, all the way to the door; someone used the vanity to shit in because the toilet was full.
Granddaugther threw up outside door from stench!
It was not real old, so apparently restroom had not been cleaned this weekend.
I will never stop at a BP again!
I poked my head in the door and told the attendant, "NO THANKS, its a bit too shitty for us!
Filthy!!! MY daughter had already started the pump so I attended to grand until we could get out of there!
We went down the road to a clean facility to use the restroom and purchase drinks and snacks.

45 minutes down the road another family, I guess thought I was exasperating, stopped at the same BP.
Cousin texted that the attendant was discussing, while laughing, with a guy how the family before him got sick from the restroom and it wasn't his job! I guess they wanted to see for themselves. Oh boy, did they!

Just a short time ago, this Morning, I went to My local BP Station. Which My Family and Myself are/have been very regular Customers, at this Location. As a side note, We drive past 3 competitive Stations, just to go to the nearest BP Station. Normally and up to this Morning, I/We have had fine experiences with Your Company. I am however, Unable to say that for todays Visit. The issue is very simple in the fact that I happen to be paying for My gas, Partially, with change. All of which were in Quarters. $2.50 of the $15.00, of Todays purchase, happen to be in Quarters. Here-in the gentleman at the register told Me Specifically "I have enough change, Do Not come and pay with change again." I was, at the least, very put back at this exchange. Personally, I am an individual with Handicaps and Do have My HP Placard hung and easily seen thru my front windshield. In the State of Massachusetts it is My legal rite, when showing the HP Placard, to have an attendant come and take care of My service needs. That being said, I have Never asked for this assistance. Personally, I Still try to do as much as I can, for Myself and not burden anyone for help. But, having been told to Not come back to Your Companies station, if the case happens to be that coins are to be used for My Purchase, more than Surprised Me, it very well Upset Me on what had, so far, started out being a fairly Good Morning. I'm sorry if this seems petty but, as I said, I was more than surprised at this exchange and truthfully, I will be avoiding that location. I will also have My family avoid that station and if asked My opinion of that property, I will be direct and honest. Thank You to whomever, if Anyone, actually does read this communication, for taking the time to read this.

The BP gas station on McCartney Rd. In Youngstown Ohio has got to have the slowest gas pumps in all of Ohio. It. Pumps at around one cent per second. I know I was pumping gas for at least 15 minutes . I don,t know why it's always so slow (maybe dirty filters ) but I know if I didn't have a BP credit card it would be the very last gas station I would purchase gas at. Previously I complained about the credit card scanners. It just seems this station is run very poorly.I doubt this complaint will do anything to solve this problem, but I thought I would try.

I buy gas in Kentucky 7 days a week and the BP customer rewards card is impossible to register. I've tried 10 times to no avail. My password should be mine not what you all want. I will go back to using speedway as there card was simple to set up. I have bought your gas for the last 6 months but no more. Remember I'm not trying to get a card for fort Knox. Thanks and have a good day!

Yesterday May 9, 2015 I entered my local bp in Durham, NC on holloway st. I said to the attendant good morning, I'd like $30 on pump 3, 89. I swiped my rewards card declined to use the rewards available and proceeded to the pump. To my surprise I could not pump the gas. I re enter the store ask him to turn the pump on, he asks which one number one or three, I say three. I return to the pump again, I can not pump my gas. He finally comes outside and hits 87 thus turning the pump on, to which I respond, I paid for and said 89. He says no you didn't and if want 89 you have to come back and re do your transaction. I know exactly what I said I say it all the time! I tell them the amount and say 89. I have vowed to never use this location again, here's why. The attendants are rude, incompetent and should be properly trained in customer service, they read (I don't think they are actually reading it) the lil terminal for cues on what to do next.

I have been using debit and or credit cards for many years, I don't need them to turn the terminal around and tell me what to do. I've been visiting this particular bp for more than a year and using 89 for at least the last seven months, no matter the amount. How is it you can see me as often as they do and not have recall for what I purchase? The lady where I purchase my hair products from sees me every three months and knows basically what I want, and that's just shampoo and hair color! I love your rewards program, I appreciate the BP brand and the like, however this location has lost a loyal customer and I've told all my clients, customers, friends and neighbors to avoid this location.

I was at your BP gas station on route 70 in Cherry Hill near Greentree Road when a person name sharif came up to pump my gas. He was busy talking the phone when I said and quote "Twenty dollars, cash, regular". He goes and starts the pump and attends to another customer. Then when I look back at the it is nearing then passes the$20 mark. I start beeping my horn and by the time he comes over it stops at $28.71. Sharif then tells me I said thirty dollars instead of twenty. When I said twenty and that's what I'm paying he says black people say that and asked if I was a black person. No I'm Caucasian. He was beyond disrespectful. I went to this gas station a few times and this was unacceptable. I had to savage for change in my car to pay him because he was going to write me up. I wanted to speak to his boss but said I had to wait over an hour for him to come. I don't have time for that. He also said never to go back to his bp gas station ever again and I said fine. This happened at9:20am on 1/5/13. I would like someone to contact me at my email address to get this settled. It's beyond me that every time I go to a gas station it's an Indian talking on a phone not paying attention. What if I said 10 dollars and fills up for a $100? Wonder how many people he ripped off?

broward county passed a law forcing gas stations to list highest price on signs so customers are not confused by cash only discounted prices BP at 2099 s state rd 7 davie fl. is not abiding by the law they still have cash only prices on signs I am also contacting county so any fines can be acessed to BP

BP should adhere to local laws including this county legislation that forces them to list highest prices on their gas station signs. not sure how or way they get away with this, but they are not following laws and need to change now.

On 10-31-2012 (Wed.) My wife and I were at the Cumerland Crossing BP in La Follette TN to get a little diesel fuel for her school bus before heading to Knoxville TN. The first problem started when my wife noticed Diesel fuel dripping from the pump and pooling on the ground. She then went to tell the attendent and he acted like it wasn't a problem and continued talking on the phone in the building. I took some photos with my cell phone and he came out and said that it wasn't a problem anywayand did not want to dicuss the problem. THE ATTENDENT WAS RUDE!!!!!
The slow pumps were another ongoing problem. It some times takes upward to 30 minutes to pump 50 to 60 gal. of fuel and we have tried to ask them in a nice way to please look into the problem because we spend around 6 to 7 hundred dollars a month at that station.
Please help because the pumps have been a problem for some time and Otis the owner will not fix the properly.

This BP card is now such a JOKE! Not only do you get screwed on your ‘BP Rewards’ which used to be 5% on BP gas purchases but NOW THEY DEFRAUD YOU! Check it out the next time you fill up. Tonite, I fillled up my truck since it was the last day to get ‘DOUBLE REWARDS’ on their new promotion. Gas here today is $3.979/gallon ‘cash price’ if you use your BP CARD. just like always, right? WRONG! I got my ‘DOUBLE REWARDS’ price, but it was based on the $4.079 ‘credit’ price that ‘Non-BP CARD HOLDERS’ pay and NOT the ‘cash’ priced promised if you use you freakin’ BP CARD!
BP FOLKS must think we’re all IDIOTS. I, personally, am done with them and their gas and their illegitimate operation! BP, please all me…I’d love to tell you what I really think! Good bye, BP!

To Whom it may concern: I was on the side of US Highway 1 across from BP - 4310 S Washington Ave - Titusville, FL at 8:05 PM September 30, 2012.
I was taking pictures of the South Titusville skyline using a camera for twilight photography practice; as an art form. The lady working there ran across the highway and told me not to take pictures of her store. I was on public property well away from her BP store and had no ill intent to what I was doing. I am an ameteur photogpaher and I take a lot of night time exposure photos. When she told me not to take pictures I put away my camera and tripod and went home. I do not believe that I did anything wrong. I have the photo and will be happy to send it to you. I am not mad at the person who challanged me and I will contunue to be a BP customer. I just wanted you to know...

My wife and 17 year old daughter went to BP on GRAFTON ST. IN WORCESTER MA. . After getting $30 in the tank the Mexican working there asked for the money, my wife gave our debit card. It was declined because her check was a day late in clearing . He proceeded to talk to both of them in a threatening manner and told her to park in a VERY dark corner of the building. He then told her " i dont care how you get the money women you aint leaving till i get 30 dollars from you ". My wife and daughter were scared to death sitting in a pitch black corner and she told him she was gonna walk to the bank down the street to get the money and he AGAIN yelled at her and said " you aint leaving here" I will never go back to a place where the OWNER smokes inside and gambles and his wife gives an attitude if you use any type of change. I want someone from cooperate to call me before i pay my bill with them. WE did file a complaint that night with The police in worcester. I would like a response of some sort, until then i will NOT pay for the gas.

Last month Beachem Brothers Electric was charged $613.00 late fee. The check was mailed on August 20, 2012 and their records show it was posted on Monday, August 27, 2012....said charge was due August 26, 2012. Now today when our workers are trying to buy gas the card is denied because the $613.00 put us over our limit. Have written a letter to BP but not response, talked to their customer service but the lady was not helpful. We are a small company and are trying to stay in business in these challenging times. We always make our payments on time and pay more than the minimum amount!

I went into our local BP in Stockbridge Michigan to buy a cup of coffee. I asked how old the coffee was the manager told me 5-6 hours old. I ask if we could vet some fresh please. He laughed and said its a gas station.

So I told him I would take my buisnsss else SARS. He got load and said ." Go ahead I don't care" its not the first time I have had an issue with him. But it will be fhd last time. I know longer shop there. And have told all of my friends.

I visited the BP garage at 94 Carlise Road, Airdrie (29.08.13); I filled my car and approached the cash machine, it was not working, it was not marked as being out of order. I entered the store and explained to a staff member (Dawn) that machine was not working and I would need to go a working machine as to pay; was rudely advised "switch" I explained that I did not have a switch card and was told " you'll just need to phone someone and there card details as to pay as cannot leave". I was basically a hostage with no options. I. Returned to my car and phoned and received bank details as to present as instructed, I thought it was dangerous to use a mobile in a petrol station but Dawn knows better. I went to re-enter the shop armed with the bank details as demanded and on way in a customer passed me and advised " teller says she thought you would try and make a run for it and rip them off". My scenario was discussed with members of the public- humiliation - nice touch.
I provided the numbes and paid the owing amount as advised that it would have been more acceptable if I had just nipped to the machine at the end of the road as she has me clearly on video and can see my registration which is registered to me. bUt was advised by the charming Dawn in a lovely manor that they are told to do that. NICE

I went into b.p. this morning to get hot water for my coffee, as i sometimes do and i was stopped by the clerk stating that i could no longer get hot water there. Because i had added a little sugar and cream eventhough i guess maybe it came out of his pocket, but that's (ok) because i usually buy sandwiches there in thee morning and in the evening, well that isn't going to happen anymore and hopefully by the time you realize that you have lost a paying customer then maybe you will get rid of your pan-handlers.