Contact Shell Gas Corporate

this company charged my bank $70.77 on top of $25.17 which is the amount I actually purchased. I contacted my bank and this company has the $70.77 listed as a purchase and not a hold. This is not the first time this company has taken money from me that I DID NOT purchase. I WILL NEVER USE YOUR COMPANY EVER AGAIN.

Today June 30th I went to Shell 4706741 and tried to get gas outside on pump 3. My pump was turned off and I had to go inside to pay... Maria refused to serve me. Griselda came out and said I called Maria a name and it was okay for her not to serve me. I wanted to know if it’s okay that her assistant manager Maria spoke to me the way that she spoke to me and June 14. Griselda said yes since I called her name it was OK for her to tell me to F.... Off Repeatedly and also to say that my son an I can not F... off. As I was leaving the store today Griselda asked me where did I work that she was going to come to my work and cause problems for me. Now being threatened by your manager I will be going to the Franklin Park police and filing report against Griselda. My whole complaint is that Maria the assistant manager treated me in the manner that she did. I texted her about my son letting her know that he was sick and she responds to me on my text accidentally saying that she was not going to respond to me. It makes me wonder how your assistant manager Maria treats her coworkers that report to her if this is how she treats me when I was trying to let her know that Vincent would be out sick. I am just appalled that she would respond to me saying she was not responding to me but accidentally did and that this would be acceptable behavior by an assistant manager. So yes when I called her a dumb bitch I was very upset. I think that you should be looking into Maria being an assistant manager and how she treats her workers that report to her because I can guarantee you she is not a nice person. I have been a customer of yours for over 30 years and the way that I was treated today by your manager and assistant manager it’s just disgusting.

My son Vincent worked for #4706741 and was sick on March 27, 2019. Griselda the manager was on vacation so Vincent asked me to notify Maria...the other assistant manager. Her response to me was my text back...saying look what vinnie’s mom sent me...I am not responding. I am shocked that this is how an assistant manger is allowed to work.

CantTrustNoOne - 580 ms ago
1 2 3 4 5
Your emplyer that works at Shell de soto canoja park los angeles working tonite at 10:04pm Tuesday June 25 2019. I gave him $ 40 i bought a lotto ticket and ask him to put the change on # 7 a grey van. Then i waned another lotto ticket i was giving him a dollar thats the amount super lotto tickets cost he said it woukd be $ 2. I gave him a five dollar bill he gave me $ 3 dollars. I drove off then i asked my husband hiw much money had he pumped he said $ 30. Why only $30 when i gave ur employer $40. I shoukd of got more gas. I drove back to Shell gas station to find out your employer only gave me $30. In gas he charged me a dollar extra for a dollar ticket. Im shocked to find out hes pocketing my money. Check yoir cameras youll see me at that time showing up at 10:04pm he knows he stoled from me and i have no idea how many other custimers he those that to he needs to get fired immediately. He wouldnt give me his name hes nation is indian. Hes aware of the crime hes commiting. He rob me for $10. Your store owes me this amount email me at jaycadena693@gmail.com my name is judy cadena 38 yrs old

I got cheaper out my gas. 6/15/19
12:30pm
I paid for gas on my debit card, $25.00. When I got ready to pump the gas( I prepard) it had extra unless on pump. Then I turn of pump to change it to regular unless it wouldn't work. So I went back in store and ask her to reset pump she told me I had to swipe my card again. So I did and got charge 2 times for another $25.00. She said the first one would go back on my card.

I went to store May 30 or May 31. I haven't been in the store since. Some how I got charged two times on my credit card for two different amounts.. First of all when transactions took place I was asleep at my hotel. Hotel has cameras. I never went to store. I need y'all to refund my money back to my card. Some one is stealing from the store and customers. Which is not good. If you can't help me I will dispute it with my bank.

I purchased gasoline on 5/31/19 at 5501 Hedge Lane Ter., Shawnee, KS 66226.

My Concern: My cost totaled $29.00, however my receipt showed $29.01 (inv# 027177). I went inside to speak to the cashier and he informed me that the pump rolls up and that is why my receipt showed 29.01. He stated that a gallon of gas is $2.699 and the pump will roll up automatically.

Question: Even though it is a "penny", is it your policy to roll up? I think about how many customers you have and a "penny" will net a pretty large sum over a period of time.

I truly trust that this is not your policy. I frequent this station and have never experienced a "roll up".

I trust that I will hear from you on this matter. Thank you.

I was at the shell on 59 in aurora,il trying to get air in my tires. The air machine sounded like it was working, but it was not. Instead it made my tire completely flat. I went inside to complain and the manager (camilia) told me that it only works with quarters, that it isnt working with a card (why isn't there a sign then?). I went back with quarters and it still didn't work! All the manager had to say was, "It worked yesterday and noone complained today." Really?! I am currently writing this waiting for my husband to come with a new tire. How ridiculous. So I wasted my money twice on something that didn't work. I'm so upset right now. Never will I come back to this location. Atleast put a sign up when things are broken and atleast offer a refund. I mean as a manager in customer service I would never let an angry customer leave.

They r trash...gave me .25cents off a gallon bc their employee harassed me n would Not let me use a 100 bill guy behind me off her to change it out 4 me she refuse my sale bc I'm not a lower to do that? Wth? Since when..plus she is just a nasty old bitter lonely woman..

SHELL Service Station WALTERBORO SC SHELL 1373 Sniders Hwy
Walterboro, SC 29488 should not be part of your station very run down the gas machine are falling apart when you try to lift the handle up it came off very. NO never again

My child, Marshainna George, visited your station at 809 Olive St. in Shreveport, LA 71104, on April 18, 2019. She attempted to purchase $8.00 worth of gas at the pump. The machine malfunctioned, so she went inside. The clerk claims to have tried to run the card twice and was declined. The gas was then purchased with another debit card. The problem is, when she got home she accessed her account online and two separate transactions were charged to her account from that same station for large amounts: $25.90 & $55.00. Of course these are fRAUDS. There is no way she would charge that much gas. We have spoken to the store and she was advised to contact her bank to dispute the charges. Her BANK didn't make the error, SOMEONE in that store DELIBERATELY TOOK HER FUNDS. Now my child is a college student with a part time job and $80 is a lot to her. Not only that, she is also being charged two additional fees of $1.25 for POS transactions that she did not make. She spent this past weekend broke due to negligence on your store's part and we want that money back. So that you can check this, it was in the evening hours on the 18th and the last 4 digits of her card number are 2293. I am also attaching the print-out showing the charges. You can reach out to me through email or contact me by phone (318)759-4056. My name is Sylvia Hollins, parent of Ms. George.

the shell station on 1097&business park Dr. willis tx charged all shell gas , 10cents per gallon more, if you use your shell gas card. stopped using my card THERE.

I need your help in refunding my $10 back on to my credit card your merchant ran my card twice and shouldn't have. I have tried to receive my money since 3/31/19 and have spoken with the store at 1112 N Navy Blvd in Pensacola FL 32507 850-456-5508 I have my receipt and my account where the money came out of my account twice. I just need help in getting it refunded back to me. I have no success in this. Can you help my phone number is 850-377-9145 I have the Circle K #2704959 with all on the receipt. If you will send me your fax # I will send to you, thank you

Employee working cashier at montgomery rd location today! 2:50pm .. The idian woman had a horrible attitude!! I didnt use her tongs for the beef jerky! because they were broken in half! So to get out beef jerky, i used the plastic bag completely over my hand to grab what i wanted, then flipped my own bag inside out! So the jerky went inside the bag. I wanted the jerky but didnt wanna give ppl my germs!! Completely polite. She then called me a bitch!! Kicked me out of her store and came outside as she threw a ice cream cup on the hood of my car!!!
All on camera!!! What a Disrespectful employee you HAVE!

Been having a slight problem with your Shell stations with your fuel rewards card a second timer has happened that I place the regular and I get another fuel show plus and this time v-power Nitro and you can check with the card because I went back till the attendant I didn't get the $0.05 off and never going back to show in take care have a great day

I was harrassed and discriminated against and told that I can get out the store with witnesses around from a young lady that was on shift at the shell gas station 3/16/19 3538 SALEM RD, 30016-4526,COVINGTON,US
at 5:30 pm

Shell on South Blvd. morning crew rude

Shell station 92126 on corner of Mira Mesa Blvd. and Camino Ruiz has a person hanging out and walking around the pumps asking people for money for the third time in past 3 weeks and approaching them and their vehicles very close making people feel unsafe. The attendants see this but do not do anything? Please investigate and resolve. Thank You

I went to the Shell at 1380 N Scottsdale Rd. I was very, very thirsty. I grabbed two Cranberry Topicana drinks and a 44once. I was not sure if I wanted the fruit punch or the lemonade. I put some of the fruit punch in my cup and drank some, and did not want that, so Imade sure it was gone by drinking what little I put in there as I did not want to dump out the ice. I filled my cup with lemonade and took a couple drinks and topped the cup off. The fountain got stuck open at one point, and I had to pull the lever forward by hand, as it did not shut off when I removed my cup. I then took two or three drink out of my cup grabbed the lid and put a little more lemonade in the cup The lady working came over and said you can not drink and then refill your cup mam. I said I am not. I explained what was going she said I watched you. I said well fine you can charge me for another drink if you want. She said fine, I go up to the counter and the lady tells the other employee to charge me for another full size 44once drink. I told him he could charge me for a small drink, but not a 44once. She was like no you are charging her for the 44onces. I said no way I am not even going to pay for another huge drink for that. That is completely uncalled for. She was like nope you are paying for two 44onces. I said to the guy I am not even going to get this drink at all in that case, but I will I will pay for the other two drinks. She grabbed the drinks out from my hands on the counter, and calls me a theif, and tells me to get out of the store. I was like what in the world is going on right now. I didn't do anything wrong to you. She yelled you were stealing I am calling the cops get out. I went out side obviously beyond upset at having been verbally harrassed in public and called a theif. I took pictures of the store walked back inside to get her name, and she was hiding in the back, yelling she called the police she would not give me her name, nor would the male employee.
I honestly feel like calling and making a public harrasment call myself. This was completely beyond uncalled for. I should not have been kicked out of this store like this. When honestly if anything she was over charging me, and harrassings me and calling me names. I use this store very fequently and am not okay for being kicked off the property by this women when I have been going there very often for a year and never had single problem.

This gets 0 stars Zero

Tues, 12/4, 11:58 a.m.
Gave 20 year old Indian cashier three twenty dollar bills and told him I was going to fill up on pump five. He said 'you want $60. worth of gas?' and I repeated 'No, I'm going to fill up. I'll come back in for my change.' When I came back for my change I said ' I got $36. on pump five and I gave you $60.' He open the register and said 'you gave me $50.' I said 'I gave you $60.' We went back and forth and then he handed me my change. We went back and forth about the amount tendered and then he said 'count your change.'. The change was $24. He said he was 'just kidding.'. I thought this guy was an arrogant asshole and thief.

Went to shell 5205 S. 72nd St., Omaha, NE to pick up a Sprite which was marked at $2.29. The scanner charged 249 which I realized when I got out to my car so I called her and she said bring the receipt so I did and she told me it was the tax. I said there is no tax she said all this over $.20 she could've made it real simple and said oh no problem but she had to throw in the fact that I was getting my $.20 back I said keep your $.20 and I left, she ran out the door with $.20 and said have a nice day. So unnecessary just give me my $.20 say sorry and Call it good

I have a Shell gas station by my house in West Chicgo Illinois on RT 59 at Roosevelt Rd. They advertise their gas prices over a dollar higher than the gas station accross the street (at the time of sale $3.44 a gallon, $2.44 with car wash) and for the price with wash they don’t tell you which wash you have to buy for the discount. So, I put gas in my car with my Shell rewards card and bought a basic car wash for $6.50. Their fucking machine did not give me a discount for using my rewards card or buying a car wash. I found out you have to buy the fucking $15.00 car wash to get any kind of fuel discount!!!! This is ridiculous!!! The Shell station just down the street in Warrenville does not run things like this!!!

This morning 10/16/2018 I went to a Shell Gas Station in Worcester Ma. on Lincoln St where an employee by the name of Daniele has always put money into the wrong pump when I go there. I always have to come back inside and clarify which pump I stated to her in the first place. Today I went in this morning at 7:15am after dropping off my two oldest at school, I went in there and repeated myself slowly to her so she can get the right pump this time. Well she refused to service me for repeating myself to her and stated I was being disrespectful by doing this. I stated to her that I did not have time to come back inside because I had my 3 year old with me and its a hassle to travel with him. She stated she did not care and that I had to leave. I was highly upset due to not having much time or enough gas to have to run around this morning all because I wanted to make sure that I was understood the first time. I would like this employee to have some further customer service training so that no other customer has to be turned away for speaking up and not wanting to go through double the work because of your employees demeanor of treating your customers. Thank you so much for your time and have a great day.

Sincerely,
Single mom of four with crazy mornings

I went in your shell gas station in Calgary on center street... The person on till tall Indian man started laughing at me... I asked why are u laughing at me? he said you have soap on your ear... I said to him its medication for my ear....He continued laughing at me... I never felt so humiliated like that.. That is so so rude... No class..... I will never ever go to shell again... Poor poor service...If i could give u less then one star i would.....

I had purchased gas on 9-5-18 at 315 N Madison St. Woodstock IL. My car is now at the ford dealer ship today for having the check engine light come on. Finding out from other friends that have been at this same station and their cars are in shops for having water in the gas that was purchased at this station. You need to get some out there and have this problem fixed.
I would like to also find out how to submit and claims to be paid by Shell if I have to pay for this on my brand new vehicle i had just purchased 2 months ago.

At approximately 2:30 PM on August 30, 2018 I filled up my car at a Shell gas station on the corner of Center Street and 64th Avenue North in Calgary, Alberta. I used a Shell prepaid $50 gas card for the purchase. I used the full amount of the card. After I completed the fill up, I saw the difference and went inside to get the refund of the difference which worked out to be $15. The clerk was extremely rude. He practically stated he will rob me of the refund by tossing the gas card into the garbage. He would keep the difference at the end of the day for himself. He refused to give me the refund. Instead he gave the gas card back to me. The card is no longer valid since it is contaminated with refuge. I want this clerk punished for the way he treated me and you issue the difference to me.

My husband and I went to the shell gas station on 100 N. Valencia Blvd Woodlake, CA 93286. My husband took the nasal form the pump and right away the gas came out and squirted on my car, myself and my husband the clicker was still on, my husband went to go tell the owner what had happened and all he could say was sorry and said "this was the first time this ever happened". Bad customer service my husband ask if he could get some gas because a lot of it squirted all he gave us was $2.00 and the pump did it again so my husband went to get the owner again to show him and he was in shocked he tired to take the nasal from my husband but my husband said no look at the nasal the clicker is still on. I don't think it was fair that all he gave us was $2.00 of gas.

My complaint is about being over charge on my credit card. I stopped at Shell Service Station on High Street, Jackson, MS for $10.00 of gas. I inserted my American Express credit cards at the pimp and we're given a message to see the cashier inside the store. I entered the store and paid $10.00 on my credit card. I then went back to the pump . I only pump $10.00 because the pump were set. Shortly after I received an email from my credit card company showing $95.00 purchase. I have contacted my credit card company and requested that no payment be made. I am very upset because your employee have charge my card $85.00 more than I purchased. This is ridiculous and unacceptable. This young lady is not representing your company well and I will not be purchasing anything else from a Shell Service Station. I would appreciate if someone contact me for further discussion on this manner. I can be reached at 601 291 5330.

Why is it that a “gas” station sells
BOngs? Meaning water pipes for marijuana !!!! Seriously!! And the Indian attendant was hiding more in the backroom due to an inspection I assume .

Well I stopped by one of the shell stores 5445 Asheville highway in Hendersonville NC and I was a customer until now assistant manager and a few employees are very rude and the assistant Manager being even ruded to customers and employees and even has a few that does drugs while working on the clock worst truck stop ever and employees and the bathrooms never look clean and the showers are nasty. The whole time I was in the store all most every customer had bad service cause of the rudeness that the assignment manager and the male in employees gave them all honesty that shell need more drug test done and some of the employees fired or shut down. I'll never go back to that store at all or any other shell stores until y'all make a lot of changes to y'all employees and the way they run y'all store I'm better off using Pilots Travel Centers they run some of the best truck stops ever unlike the shell store y'all run on Asheville highway Hendersonville NC bad place to stay and shop for your on the road snacks and drink and also found out that it's against company policy for family or a couple to work together and that store has almost all family members working there at this shell. Well I run a few trucks thought that part of town and I'll just take my business elsewhere and yet everyone in town that this shell not recommended that it's a bad place to shop with even the 3rd shift employee does drugs on clock poor shaft if there on drugs so have a good day cause we all know nothing will be done at this store and it's a wast of time even filling this form out

I have been a customer at Shell gas station at 3818 Sutherland avenue Knoxville TN 37919 for ten years off and on. Angel and Leslie are two of the employees that have been so rude to customers and they curse in the store about customers and how trashy people look. It's such a shame how rude they are to people. I was showing my ID card to purchase cigarettes and I was given dirty looks while trying to get it out of my wallet. I will never shop here again and plan on boycotting and spreading this information about their rude behavior and horrible customer service. I have already convinced people that I know with their bad experiences with this store to stop coming altogether and using pilot instead.

I would really like to be a customer at this store but I was informed I wasn't allowed back in the store after I politely asked Angel why they were being so rude to customers and I was yelled at by Leslie and told to get out. I am going to do everything in my Power to get people to boycott this store I would really like the rudeness to stop is that too much to ask? Especially me being a faithful customer for ten years. Leslie has been the rudest of all I have also witnessed her buying drugs in the parking lot and would testify to it. Sometimes she has been so stoned she could barely talk.

The ATM at my local shell station took my money and funding at the same time. I need it back asap!

This letter is to notify you of about a problem I had with the management at one of your stations. May I emphasize this complaint is not about the amount but the principle of the transaction. I am dissatisfied with the service because of the price gouging at this time. I have patronized this station for more than three years and I have bought soda or gas or both. The prices I have normally paid for sodas, even for a 65oz refill has normally been between $1.10 and $1.30. Paying $2.15 in my opinion is ridiculous. Normally I would have replaced the product and left. But I was pressed for time and going to another store would be counterproductive.

I have already attempted to resolve this problem by asking to see the manager. She was unavailable but the owner of the station SUKDEN SINGH was available. He gave me his name but initially refused to give me the name of the manager. The owner’s attitude was defensive, dismissed my complaints alluding to the small amount nature and basically directed me to other stores if I was not satisfied with the pricing. “You have to go now” he concluded. The manager, arriving on the scene confirmed the policy of the station with that pricing. Unfortunately, our deliberations became heated because the owner was so disrespectful. I am hereby requesting that you: Investigated price gouging practices. My issue with this store is probably the tip of the iceberg. Train the staff in better customer relations.

Went to return an Amazon return to Binfield Road petrol station Bracknell on 4 occasions on 3 days and the parcel was only able to be taken on the fourth visit yet the web site was still saying you would take the parcels on each day. This is false advertising and has cost me time and money traveling.

Filled tank with regular at Shell Station at Exit 67 I-95 in Georgia. Automatic shutoff did not work, spilling approximately 1/2 gallon onto my car and the ground before I could manually shut off flow. Entered Station and informed cashier that there was a gas spill on #2 pump and what had happened to cause it. She uttered "uh-huh". There was no 'sorry that happened,' no 'I'll get someone to clean that up,' no 'I'll put up a sign to warn the next customer' or any type of polite response. She uttered only 'uh-huh' and 'what about it.' Anything nice would have sufficed for me! But she was rude.

So, I said, "Well, a 1/2 gallon would be about 90 cents. Since it was your equipment that failed, could you reimburse me?' She said I could call Shell Or wait until the manager came in. And in a very terse manner. No hint of politeness at all. I left, as I was traveling through and did not wish to wait around. I know this is a tiny amount, and I would not have asked for reimbursement if I had been received with a modicum of respect and decency. There is also a safety issue with the gasoline not being diluted and washed away before the next customer drives up. She did not inform anyone of the spill. The next customer then likely also spilled gas because of the same problem, and there will be more gas on the concrete. This is not safe! I know how flammable gasoline is!

I will not go back to this station. This is why I usually stop at Love's, as I have never been treated rudely at any of their stations! This was a major truck stop, why was there no management around to resolve an issue such as this? And how did this woman ever get this job dealing with customers?!

Prejudice treatment at: Kea'au Shell Foodmart 16-573 Old Vocano Rd. Kea'au HI 96749. Was told by one of Shell's Workers (Crystal) @ approx. 10:43 A.M.2/14 that she was the BOSS. I was purchasing some items. 1 item I was using a coupon for discount. Crystal responded, "WHAT ARE YOU DOING TO ME"!!!? I advised that she could just scan the user friendly coupon. Crystal was chewing gum with mouth open and making a pooping noise with it.

I asked if she was having a bad day. She responded by saying "QUIT TELLING ME HOW TO DO MY JOB"!! Then I requested to talk to her supervisor due to her very unprofessional attitude. She again, with Chewing gum out loud and said, "I AM THE BOSS". I had swiped my credit card early and was appalled when Crystal replied, "JUST FINISH THE TRANSACTION"!!! (Accepting charges on credit card Machine) ordering me. I feel her treatment to me was because she may of thought I was a tourist (WHITE). I live locally in Kea'au.

Crystal's behavior is very unacceptable and I will be calling the Shell corporate complaint line on 2/15/2016. Unless I hear that she will be addressed on theses concerns, I will take further action.

I was at the Shell station on Cypress and St. Charles Rock Road in St. Ann MO. I was denied service after being made to wait 5 minutes for the attendant to tell me that the store was closed and to come back at 3:30. There were not signs to denote the store being closed only the lettering stating that the store was "Open 24 hours. This attendant was very rude and not responsive in his duty after signaling for me to wait then take his time and then turn me away is not how i expect a Shell Station attendant to conduct there service to customers. I will not be visiting that store anymore and will HIGHLY ENCOURAGE others not to patronize this store as well until the standard of service is more consistent to all individuals.

No stars - Hold was placed on my transaction for $5.00 on 10/15/2015 - hold was until 10/19 /15- the transaction cleared account 10/16/2015 and caused a $30.00 NSF Fee due to the hold on the 10/16/15. Location of Shell was 9082 Warwick Blvd, Newport News, VA. This is a complete joke for a gas station like this to operate without accountability. Have phoned and email corporate hotlines with no response.

On May 5, 2015 at approx. 5:25 p.m. I drove my small J.D. Gator into the shell station in Lexington, Tx. on highway 77, as I live in this small town. My gator has a very small tank and holds about 2 gallons of gas. I had about a half tank showing in the little plastic window that shows the amount of gas left in tank. I pulled up to the pump and placed the nozzle into my tank, squeezed the handle and nothing came out. I pressed the help button I would say about 6 times but no one would turn on pumps, nor did they come out to assist me. I went inside and handed the girl a 5 dollar bill. I told her I'm not sure just how much gas it will take, so give me 2 dollars in gas and 3 dollars back in change.

Obviously she had put in 5 dollars in her system. I told her it would not hold 5 dollars in gas. Once again I said I want 2 dollars gas, and 3 dollars change back. She then turned to the other girl and asked her to clear the register, the other girl said, just give him 3 dollars back in change. She then gave me 3 dollars. I then said to her, now that wasn't so difficult was it?She blurted out "Well you don't have to be so rude about it". I looked at her in amazement and stated "Well you don't have to be so stupid about it either." I then went back out to the pump and went to pump the gas, and she did not clear the pump as it wouldn't pump gas. I waited for a couple minutes sort of shrugging my shoulders and pointing to the pump, and finally she turned on the pump and I got my 2 dollars in gas and left... fast forward to 12:15 a.m. on the 6 of may, our local police dept pulled into my drive and knocked on my door.

I was informed that these girls had filed a no trespass complaint against me and I also received a ticket for being abusive in my speaking to them. I have to now go to court and defend myself against this outrageous complaint and possibly pay a hefty fine. I have been a shell customer for over 45 years and have never been so mistreated in that time. I'm a senior citizen that is retired from the U.S. Postal Service and have never ever been in trouble. I want you to do something about this to clear up this matter before I have to go to court in about 10 days at which time they will set a bench trial or I may request a jury trial. This is so obscure, I can't believe this is happening. If you recall our President Obama made a statement about a police department acting stupidly. This is freedom of speech. I did not curse at them at all. Please make contact with the station and take care of this matter. The police told me they watched the video of this incident but there was no audio. Unfortunately.

I purchased $25 of gas at the Circle K on 3/28/15 at 7:23pm as my fuel light was on. It only took $16.00 to fill which should have been around $35.00. I had to go back into the store and get $8 refund. When I contacted Circle K they said they were not at fault so they gave 5 free coffee cards. I have to pay $438.00 and pay for towing and get pay for rides for a week to get to work as I only have one car. The store just opened up the day before and they refuse to take responsibility for the high content of fuel and water in my gas tank.I would like some response from shell. My parents saw sewage waste trucks draining the tanks earlier in the week, maybe they didn't get all the water out of the tanks as they were left open for several days before gas was delivered. I went by there everyday on the way home. Please help I have the repair bills from Ishler's auto repair in Port Orange showing the raw fuel and water content I need help paying the $438.00 bill. phone 386-316-9959

Took my 2011 Mercury Marquis in for car wash as I have been doing for the past two years. Service has always satisfactory and the cost reasonable. When I left the facility and was driving home I realized my driver side mirror was moving around. I pulled over to adjust it and was surprised to see that it was broken . I went back to the Shell car wash and informed the attendant what had happened. I asked him what do I do to get this repaired. He said he can't do anything about it and that MY insurance would take care of it. When I asked who was in charge he said he was, and told me he could nothing about damage. I asked for HIS superior and he said I would have to come in the following day to see him . He said I should file a police report which I found to be ridiculous. I have not returned and decided to contact you instead. I would appreciate rapid response.

I worked for Shell for 3 years.I was fired by Jeff Marshall who is unstable and a poor example of a manager who left the company years ago.I worked night shift for Jeff Marshall at the store in West Chester.A group of people robbed the store and I was accused of helping them because I didn't risk my life for bags of chips and beer.They stated that I stood and watched and that over 500 dollars was stolen.The products stolen weren't enough to equal 100 dollars.I was fired over the phone and was forced to hand over my last check witch was 550 dollars then was placed on a mysterious no hire list.That was 6 years ago.Since then I have seen people such as Rick Cook,Chris Norman,Tim Stitzel,Will Bucahnen,Jenny Steele,and Cliff Shuler,all be fired over the years FOR THEFT and then shortly rehired.Go ahead look in to it I am not lying.Cliff who currently still works for store 2019 was fired for theft and rehired by Ben and Todd for no reason other then they know him outside of work.

I was recently denied a job by these men because "I am a thief" yet they have a convicted thief and known drug addict working there now.If Shell doesn't want to give me back my job for an incident that happened 6 years ago fine,but why does every other "thief' get their job back but me.I know more about what goes on in that store then anyone and have seen thieves,drug addicts,and lazy people come in and out but they won't give me a second chance because some man named Todd Ive never even met in person continues to accuse me of being a thief.Shell needs to look in to who's really running their stores and they would be very surprised.I have never stolen anything in my life and I'm tired of this coming up,I'm just trying to get a job and deserve it more then most of the lazy drug addicts you have working for your company.

3890 Division St San Diego, CA 92113. I always come to this Shell Station weekly because it is the closest location to the Naval Base. I have never had an issue using my card at the pump when I bring my Expedition and/or Elantra. Today I took my 1986 Regal to fill up with gas. I was the only person at the pump; inserted my card as usual and received SEE ATTENDANT on the display. The attendant there was extremely unpleasant not to include he was profiling me. I then dove off to a Chevron Station down the street to fill my tank.

I went into my local shell service station on Main Street newmains and put ten pounds of diesel fuel from pump 6 in my vehicle and when I started my car no fuel had registered on the gauge or fuel computer I had the same problem about 7 months ago with the same pump so I stopped using the service station and went to another and had no problems with it I then started using the shell again 2 months ago and the today the same thing no fuel registering on the gauge the garage proprietor says there's nothing they can do I'm a local taxi driver so spend a lot on fuel I'm really disillusioned with this and hence the complaint

I attended the Scotch corner shell on Friday 3rd May to be greet were to ve told theed by a rude man called Mark! An eldery man asked him where their toilets were to be told theyre on.the left hand sode. The old man looked confused as to our left was the window to.the forecourt. He asked again to be rudely told in a slow voice "the ... Door ... On ... The ... Left ... I ... Said!"
I explained it was his (marks) lefft our right, to him reply .. No the.left ... Any fuel?!
What happened to customer service skills nowdays?

I went to the shell on 41st and Yale on Febraury 18, 2013! It's located in Tulsa, Oklahoma! I pulled over to get gas, when I got a phone call from my mother saying my dad had passed away. I was sitting at the pump talking to my mother, when a shell employee came to my window, an said hello! I politely rolled down my window and said hi in return! I proceeded to talk to my mother about the recent loss of my dad, when the guy interrupts moments later saying! You need to move you car your blocking the pumps! I at immediately was furious, because how dare you talk to me like that after a simple greeting! He explained that I had been sitting there for 19minutes and I was blocking the pump!

I told apologized and said I'm sorry but Im just going to finish up my phone call and then get gas and leave! He replied I need to move my car! After that I put my mother on hold got out my and demanded to talk to a store manager, when I got out to speak the store manager Dave! As he claimed he was the store manager, he listened all of 1 minute or less, interrupted me and said, I don't care, you been sitting there awhile your blocking the pumps! I replied are really gonna not listen to my opinion about what your employee has said to me, he said get out! The guy that was talking to me outside jumped in my face and said you need to get out of here now! I looked back at the store manager an said your going to let your employee talk to me any kind of way, and get in my face! After no being listened to from a manager, after being completely embarrassed and humiliated at this store I demand a call back as soon as you get this complaint.

I want some serious actions took to both the employees there, who allowed me to being completely disrespected, talk to any kind of way, and at one point I almost thought the associate was going to harm me and put his hands on me! If nothing is done about this complaint, I will sue, and even right every news reporter, and radio station about this situation until some sort of resolution comes across!

I have a valid Kansas Drivers License, "Tom" would not take my valid license to give me a scratch off. He was being snappy and rude and smiling as he denies my service. He was rude and I will not be back to shell.

On 8/2/13 at your shell station at 821 Wishkah, Aberdeen, Wa. 360532555, i was filling my car up with premium gas and when i was washing my windows on the drivers side, then the lady next to me told me she could hear gas overflowing, so i checked and it was my pump which overflowed for about 5-7 gallons. I always fill my tank up and set it on the auto pumping and i have never had a problem before. I get my gas Shell at Skokomish, Wa. i told the attendant, Jason Schoenmehl, what had happened and he ask the supervisor at the time and he said i had to call the company. Jason then came out and tried to wash the side of my car and get the gas off. Please advise, my number is 3604275000. thanks

The big add sign at Shell gas station on Liberty and Park in Bowmanville said 116.6 but the gas pump said 118.3 they are ripping people off at their pumps and i'm seriously getting tired of being ripped off by all people and i do not feel sorry for them f-fers this all happened at 4:30 am sunday on October 28 2012, so please do something about it :-(

Why do gas stations like shell continually ripoff people with different prices in order to make a few bucks. All we are trying to do is fill up our cars and get through another day. This doesn't make sense to me at all.