Contact Clayton Homes Corporate

they do not put house up right and not connect all the wires in the house they have shit woork i all ready had them out dif times and i will never buy from them again all a bunch of crooks the bbb should take all the complaintes and finialy do something to them and make them fix all the stuff they did not fix right on there homes

Poor customer service horrible work done to home and unprofessional means of communication

I have lived in my 2013/heritage home for 1& a half years of 26 years payment of$754... and$29,000 down and already have a new front door replace and the threshold is very unlevel and cover with weather strip.. didn't come in to finish the cosmetic work, the corner of the house was clip by something during move and a gapping hole left open ALL winter and didn't finish the siding on the front eave..water had to be getting in ALL year OPEN and I have 2 defective windows in the master bedroom which one is hid behind the bed, and the other is something going on when I open the blind 3 pieces broke off cause the blind no longer fits in the window frame, not to mention mold appears on the ceilings and exhaust fan in both bathrooms and molding is hanging off the cabinets and the walls above the middle bedroom and hallway bathroom has the drywall and paint bubble from the ceiling to window and door frames... I am sick of these hateful people who are actually trying to BLAME a disabled widow for these issues, ALL I'm told is I DON'T KNOW WHAT YOU WANT ME (JEFF) MARION, ILLINOIS OFFICE; to do about THIS.. I am very interested in your input on what I should not be going through at 55 years old... hateful!!! I am a person, not able to argue with JEFF who wants to come AGAIN to look, well I am going to plain out say, I deserve some money back for sure, cause I'm sick of people in my house and I deserve to be compensated for the Hassel, thank you... very much digusted! I have over a 100 pictures since I have been living in it and not even 2 year, NOTHING SHOULD BE WRONG I SHOULD BE HAPPY...

I purchased a new home from Clayton Homes and have talked to the factory that built it and can’t get anyone to fix the house for me. We have had a leak for over a week that they haven’t fixed, we can’t finish the siding on the outside because the factory won’t fix it, we can’t finish the inside trim work because the factory won’t fix the walls, the house wouldn’t go all the way together On one end, there are humps in are floors in several rooms, the linoleum is cut and has stuff under it in all linoleum areas, the carpet has paint in it and is cut in several places, our drawers fall apart, our roof vents aren’t sealed, our guest bath tub isn’t attached to wall and moves, we had electrical problems we had to fix our self’s,our doors won’t latch properly, we can’t use our master shower cause it was never finished or built properly, we have several windows that won’t work, all the drywall in the home from the factory is finished poorly, our closet ceilings are painted the same color as the walls, the ceiling texture on one half of home is different than the other half, etc. the list goes on. There is no excuse for this to go on and on. It needs to be fixed immediately or we are going to do the arbitration and then contact an attorney.

well all those bad reviews mean something by all means don't buy from Clayton homes in grand junction Colorado.here it goes sorry its going to be long. closed on home in November 2017 lived 160 miles away from new home have 3 grandchildren and my daughter and disable son that lives with me. so we decided to wait until kids were out of school to move in. went to new house on weekends and when ever i could make it there. did walk threw before closing there was a cracked window in bedroom. the guy told me they had to get everything that needed fixed approved threw manufacture that they couldn't just go to local hardware store and get parts. alright understandable.so over winter which was very mild I noticed i was going threw a lot of propane kept telling the lady at Clayton homes something is wrong i notice air coming threw windows and when it rained i notices water on the inside window sill so told them about it and there was other little things that needed fixed she said she would have guy look at them when he came to fix other things . ok called guy the day he was there fixing things i couldn't make it there to meet him asked if he checked windows he went into this big lecture about the 60 mile a hour winds out here and sideway winds how all windows leak in those conditions, really come on, told him about back door really hard to open sticks he told me he would grease the rails and dead bolt fix it right up. yep f****** yuppy. sad thing is he really greased it. well never heard from Clayton homes for awhile couldn't tell if windows were fixed. hired a guy to put central air in when he was done tells me the ducting was just laying on ground huh thats why i went threw 1500 dollars in propane.he told me he taped it up thought it was good to go. got call to rate Clayton homes and anything less then 9 not acceptable told them a 1 lady asked why, told here she said someone from corporate would call within 24 hrs. so about a week later i get a call from corporate missed call he left voice mail. well had my ac on house wasn't cooling off had my son look at ducting it came off again and the ducting was hung with yellow caution tape was sagging on ground ,really . My son zip tied it on as good as he could. called corporate back told jean about the issues and it had been 6 months and nothing had been fixed window ,ducting, cracked shower surround. he said he was driving if he lost service he would call back. you guessed it he lost service never called back. But things got fixed the following week. finally moved in around June 6 . tried calling jean no answer called Clayton homes in grand junction about ducting and tile coming up behind toilet she sent someone out. guy came taped ducting up again and put straps up. masking the problem. well yesterday seen water top septic system called a local place to look at it he opened septic up, box setting on top with electric box in it and wires hanging surprise my septic pump never got hooked up all pipes were backed up called Clayton homes wanted to speak to Shawn Ruse he was in meeting left message got call back they will be out next week to fix it. really should of been here today. It got pumped hope it last until they get here. It has been a nightmare from the beginning . we were living in a 800 sq ft home moved here Delta Colorado bought a new 4 bdr home on 15 acres so my son and grand kids could roam and play ride bikes 4 wheelers be happy. well that dream has died hard. Clayton homes just sends out yuppies that masks the problems until the 1 year warranty is up they got there money good luck in getting things fixed. really no sewer new house so many problems. I'm a 48 year old single mom staying home to take care of disabled son fixed income. How am i to know if the sewer is done right or anything else was done right. how in the hell did anything pass inspection. did a inspector even step foot on my property? Am i even suppose to be living in the home?how could there even been a go ahead to move in.thats another story. its so screwed up all the way around. buying a home is stressful enough. I can't sleep so worried about everything falling to pieces. can't anyone do there job anymore instead of just passing the buck. don't buy from these guys if you have any other options do it i wish i would of waited for something else even if it took years. these guys don't give a s*** about you or your situation. but then again if the job was done right in the first place it wouldn't matter. if you go threw them hope you have better luck then i am.

A few months ago we decided to give Clayton Homes in Charlottesville va a try, we went in and met a guy named Michael he sounded like he knew what he was doing in the beginning and we trusted him he rushed us for the deposit and we did everything he asked on time! Once he received our deposit he never contacted us back unless we pressured him! We had chosen a land that we wanted and we even got down with our pre approval process. He never checked on us and he never went and found out about the land like he said he would in two days he lied! And because of him we lost the land we wanted and when I emailed him about it he said that he would get info on the land and this is over a month after he said he would have gotten it done! We messaged the guy about the land and he told me that the land was sold of it was that easy for me to find out howcome he couldn’t over a month ? After I told him we wanted our deposit back he was trying to get us to buy a different piece of land that we do not want because it will end up costing us more due to his unprofessionalism! And he told us he would get back to us about our deposit and I have emailed him and he has not responded even after telling us he dropped the ball with us !

We are not the first people he has done this to!

Thanks

The Sulphur Springs Texas location: The manager Steve is so unprofessional. Was in the office looking for a home. I overheard him telling a sales lady: don't make the sale don't come back, tomorrow or for good! There was pictures posted in office of sales people on other people's bodies. He also said, "she's not the f***ing boss around here"

Clayton Homes will not let us close on our land and home package. My husband and I were working on buying a land and home package from Clayton homes of Denver. We were supposed to close a couple weeks ago but they found out that the land and manufactured home was never purged. The purge has to be done before we close. Clayton homes will not do the purging they claim they've never done it before and that it is always done by the mortgage company after closing. My lender has talked to a lot of different title companies that do this and they all said the same thing it has to be done before closing. We went to talk to the manager Phil Dickson and he didn't give us any other options. He just said they didn't do it and it was not their fault.

The home was going to be a total of 245,000 and it was appraised at 310,000 as soon as we met with him he said he wasn't holing us to a contract and we could back out if we wanted to. We decided to back out because we have been waiting for a very long time to have this house and he never mentioned another option for us. We are a very young couple and we feel like he is taking advantage of us. When he sells that property he will be getting a lot more money in equity that is why he is letting us go with no other option he didn't even try to help us.

My husband did a lot of the labor work for the home so that it would be cheaper on our loan and he is not willing to pay the labor work at the price my husband would normally charge another person for the same work.