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Write for Us FedEx Complaints Continued... (Page 9)
509+ reviews added so far. Upset? Call FedEx corporate: 1-800-463-3339
There is a worker for the company that BANGS on client's doors to the point where you would think he's trying to bust through. Everyone complains but does nothing. He acts as if he really has a problem and actually what he is doing could cause him some problems. Very disrespectful and not professional at all.
So I decided to ask him nicely not to BANG on my door like that and that I could hear him if he knocked like a normal person. He looked at me like I said something wrong to him then proceeded to say in a very nasty disrespectful way that most people can't hear. I'm not most people and I hear very well. If he can't interact with the public any better then that then he needs to find something else to do.
I feel when a person tells you that what you are doing is not necessary and that they will be sure and get the door no worries they can hear you when you politely knock then that should be respected. I really want no dealings with this person
I pick up packages from a local store and deliver them to the pickup point located at a gas station (Bunch's Gas Station in Eureka Springs, AR.) The pickup times are posted there for ground and express. Friday, I took a ground package to the pickup point arriving there at 1:45pm. The store clerk said the driver came early and was already gone and the package would not be picked up until Monday. That following Sunday, I also took a package to the same pickup point at 2pm which should have been picked up on Monday.
Today, Tuesday, I was in the gas station at 10a.m., and the express package was still there. What is going on? These are perishable items from a chocolate shop and delivery time is critical in that many are gifts to be delivered at a certain date and also perishable. If you are not going to respect the posted times or just show up on some days, then changes will have to be made. Please check into the problem. Maybe it is a personnel problem, but whatever it is, it is a problem. If necessary, I can provide tracking numbers for each package.
My package which was a box of checks was thrown out in the drive way in pouring down rain. There was no excuse for this! There were six vehicles in the yard they could have been placed in, and also my son and I were both at home at the time .If they had been brought to door and the driver had of just blew horn we would have come out and got the package. I have never experienced this with fed ex or ups service before and hope to never experience it again. I will let the driver no of this when I see him.
First of all you have to wait all day for package to be delivered. You never know if they are coming at 11am or 6pm. Fedex didnt show up today but on tracking it says customer not at home. Package will be delivered next day. I wasted whole day waiting.
I went to your Fedx office in Norman, OK to get some business cards printed. I wanted 500 cards printed. When I came back to pick them up, your assistance manager Kristine waited on me. When she pulled out this tiny stack of cards and requested I pay $109.00 for the cards I informed her that was not 500 cards. She told me I was wrong. I said that is not true. She proceeded to start counting them out in order to show ME that I was wrong. I was in a hurry to meet my client, so when she got to 28, I told her let me show you how you can do this really fast. She then took the cards away from me and said wait, I can do this. I then told her I did not have time for her to count out the 100 cards and said watch.
I removed the 26th, 27th and 28th card and then put that stack next to the remaining 75 cards to show her that was not 500. She saw there were 63 sheets in the order but still was not convinced I was right. She finally said she agreed and was really hesitant to give me a few cards so I would have some for my meeting. She started all over again counting out 25 so she would know how many I took. I told her I only needed a few but she kept on counting! She was rude, totally ignorant to what she was doing and totally unprofessional. Anybody with any type of knowledge about business card could see there were only 100 cards. DUH!
I am a former teacher who uses your services frequently. My complaint is about your voice mail messages concerning package deliveries. I know that I am being a bit petty but the fact that the grammar is incorrect drives me nuts. Your message says that " a package will be delivered by three o'clock that requires a signature." Give me a break. You should be saying that a a package that requires a signature will be delivered by three o'clock. Three o'clock does not require a signature.
My wife and I where are our way home from dinner. We decided to take the freeway 480 to 71s and this is when we encounter the driver of a FedEx box truck. I had the right of way, and your driver decided to speed up from behind us. That's when I realized he was trying to pass, but you see it was two lanes, that merged into one. I was doing the speed limit. The driver drove his truck right next to my car at 60mph and preceded to run us off the road. We feared for our safety, and other's... He had no accountability. This took place about 7;10pm on Wed. 4/15/15. Box Truck No.243851.
This is second notice on my door for delivery of package. The first notice was on door with package on porch. Second notice on door. I assumed first was with package. When I called to have delivery, was told there would be a five dollar charge to schedule. If you try to deliver at same time each day when I'm not home at that time, no one will be here. I will never, ever use fed ex service. There should be a local number to call to state that resident is home and package can be delivered or statement on notice to advise as to when next delivery is scheduled so that arrangements can be made. It's no wonder you have a 2 star rating.
My complaint is about the delivery of a package by a truck on 8 Apr 2015 @ 2:42 pm. I need to file a personal property damage claim. Was observed as a Fed Ex truck. Please confirm that it was your truck or not and if so, what procedure to follow. I pay to have my packages delivered to me and FedEx takes to Post Office. I have talked to many people who are having the same problem. I would think the post office would get tired of doing their work.
I expected a delivery during the first week of April 2015. It didnt come so I tracked it on the fedex site. the information showed it was already being returned to shipped for incorrect address. I made sure the address was correct when I placed my order. I called fedex about the shipment. The rep told me she couldnt see what was wrong with the shipment and I should have tracked it earlier and called to have it corrected. Then I asked her to intercept the package before it reach the return destination. She said she couldnt do this and I had to call the shipper to correct the address and have them reship it. During email communication with the shipper they made arrangements to have the package corrected, missing an apartment number, intercepted it and had it sent back to me with the apartment number. Next I received a call from fedex stating they will be delivering the package next friday the 17th. I told them although the shipper didnt place the apartment number on the package, my building clearly has a full directory of all apartment numbers. The rep told me the driver has no time to look up apartments in a directory. are you kidding me? Thats exactly what there for. How unprofessional was fedex during this whole process. no wonder fedex is getting exploited on the internet. I will request, in the future, to use any other carrier for my future deliveries.
I ordered a Dyson DC65 Vaccum Cleaner on Ebay and it was to be delivered by Fedex. It was marked as delivered on 03/31/2015 at 4:44 pm with tracking number 636054435735 and the following details. This is the 3rd time i was meant to receive a package via Fedex and on all occasions my package was never delivered to my door. First it was tee shirts for my son which i ordered from Walmart which never got delivered to my door even though tracking information said it had been delivered to me. Secondly, it was my exercise machine and this was delivered to a different address in my complex and i was lucky the lady who received it brought it to me. This is the third time with my Dyson Vaccum Cleaner and again i never received it even though the driver claimed to have delivered it to my door. I have been deprived the use of my vacuum cleaner for a considerable period of time now and having saved up to buy this item, the joy and excitement of having it in my home has been extinguished by this appalling situation. I would appreciate it if this matter is looked into.
Packaged shipped o 2/27/15 3 weeks later wpb. Airport offic found part of parcel at their location the mailed it back told me I would recieve refund , but must go back to shipping location to retrieve Contacted shipping location they asked me to come down in one week then they asked for another week called them phones are disconnected Out of business fedex won't stand behind refund because the said refund was sent directly to shipping facility This is wrong fedex screwed up del not the store the store stated they were an authorized shipper for fedex They should refund my monies regardless or be more particular who they choose to represent them where is the goodwill $28.30 is not going to break fedex I am disabled and experienced nothing but aggravation and stress with this matter.
At 11:51 AM, April 4, 2015 I witnessed a FEDx truck speeding past the front of our home. We live in a 55+ community with posted speed limits of 17 mph for all vehicles including golf carts, cars and service vehicles on all roads in Tanglewood. Our residents frequently ride bicycles, walk (some walk dogs) and run for exercise from the early morning darkness to late evening darkness. I do not have a radar gun, but can tell when a vehicle is exceeding 17 mph. It is obvious. I assume all trucks have GPS and possibly data monitoring. The owner of our community does have a Radar gun. There has been 1 death on the streets in Tanglewood caused by a vehicle swerving quickly and caused a worker to fall and was pronounced dead at the scene. I am sure FEDx does not want to face legal responsiblity for injury or death of a resident or pet. Our park owner frequently mentions 17 mph speed limit at Monday morning coffees.
Please contact your driver and advise him/her of our 17 mph speed limit and speeding concerns. I would like to have the FEDx email address for submitting speeding notifications. I searched and could not find one.
You damage everything I have shipped with fedex and can,t get I insurance to pay it wood furniture and has to be handled in the right way not dropped and thrown around a rotten company to do business with the only complaint s I have gotten sense I stated my little furniture co.was about damage by fedex and the insurance is a real joke . You just don,t care and that is the worst thing you can say about a co.
I am the owner of the truck I drive, time is important. Last night I was at a truck stop and a fedex truck was parked at the fuel island for over 30 min with no driver around. He only came out after the manager announced on the pa fedex move your truck and had time to take several pictures of truck and licence plate. Blocking a fuel island is not the place to park, blocking other trucks waiting to fuel. No manners or curtesy . If the reason for the stop is other than fuel park out of the way. After fueling park out of the way.
Driver left envelope at front door. He did not obtain signature, I did not authorize envelope to be delivered without obtaining a signature. The front door he delivered to could be anyone's house. I did not check the box authorizing delivery without a signature ( my an oversight ) this oversight however did not give the driver permission to make a front door delivery. He could have delivered the envelope to any house in Brooklyn. There are sick people in this house, and there is always someone with the sick man. I would like a refund ot the charges for this delivery. Complaint 0327557671 filed. Your employee refused to give me his name or employee number, except to say Edward.
Dear Sir, Refer to CTRL - 0325563873 FOLLOW BY PICK UP NO LUMA119TH FOLLOW AIR WAY BILL NO 806354455613. We using priority freight but good colected on yesterday at Shen Zhen Why delayed until 1ST APRIL the good than ETA KLIA port? We pay high cost on this shipment but good cannot deliver on time as per comit TODAY should ETA KLIA.... possible to make the good eta our customer place on NEXT MONDAY? We very UNHAPPY this time arrangement. Our Company using FEDEX service near to 7 year. Please expedite & get back to me.
We live on in Marshfield, MO 65706 and live on a private road and the speed limit is 25 mph however, your drivers go by here at about 50 to 60 mph and it is tearing up our road. It is unsafe since it is gravel. Please address this issue asap!
Had an Amazon Prime package coming via FedEx, guaranteed delivery on Saturday. Tracking number showed package scanned at my local office at 6:49 a.m. on Saturday. Perfect right? No, it didn't go out for delivery that day. Sat in there Monday also, not delivered. Finally complained to FedEx, and they said it would get solved. Package showed up on Tuesday (3 days past guaranteed delivery!). When the girl showed up, I took the package and politely said: "This thing must have gotten lost in the shop, huh." She hands it to me and mumbles something like "Yeah", then turns and walks away!!! No apology, no nothing!! Pathetic, it's really sad when rude people won't admit that they screwed up.
Fedex delivery my package they say 1/24/15 time 8:47 am this morning Tuesday saying they put it at my door but that is not true because i was standing out this morning at 8:00 am i new it was coming and fedx do not ring door bell or nothing they put your packer anywhere this is the second time this happened i will not be using this company any more, because the drivers dont care all they want is they pay check dont care about the customer if it wasnt for the customer they wouldt have a job something need to be did !!!!! a $200.00 package gone!
My item is showing that it is at NW Delhi from 20th March. Why so much delay in delivery? My tracking is 635253392640. why?
I ordered several items, one being a wedding gift of Pyrex Bake-ware. I am disabled, as is my roommate and at least one of us is home all day. When my roommate opened the front door to check if we had mail, she found a box and envelope containing part of my order (including the bake-ware.) Fed-Ex driver had not knocked at the door, nor had he made an attempt to put the packages inside the storm door...out of the pouring rain! When my roommate carefully picked up the box, there was the sound of rattling (broken) glass! Since the package weighs more than 2 lbs, it cannot be returned to the store through mail pickup. It must be returned to the store personally, or mailed from the post office. As I stated, we are disabled and do not drive/own a vehicle. The box corners were dented in, showing obvious signs that it was mishandled, yet the pieces were individually wrapped in bubble wrap and packaged where they could not move about. We've had packages that never show up, or are delivered days later...in one case 5 WEEKS later...and this is why we prefer UPS. In this case, we weren't given a choice. I will NEVER willingly use Fed-Ex, again!
I honestly wish I could give zero stars because they aren't even good enough to have one star. I have had two packages drop off at random houses around my neighborhood. If it wasn't for honest neighbors I would be out a lot of money. In this day and time with all this technology it makes no sense as to why they can't find someone's house, other delivery companies do it all the time with no problem. I might be one person but if I can avoid it I will NEVER use FedEx AGAIN!! This company is lazy and don't care about the customers getting their packages. ZERO STARS!!!
Had an overnight package sent out thursday 3-5-2015 it's 3-10-2015. The package, a very expensive, just released medication, worth $28,000.00 for 28 pills, has been stuck in Memphis since friday 3-5-2015. They're saying weather related. The last I checked memphis had a temp of 54 degrees. Even if it's weather related, why don't they have the equipment to remove snow or melt ice. As for rain, rain shouldn't even be a factor as their site is saying. In this day and age, there's no reason why a company, as big as fedex, can't move packages in anything smaller then a blizzard. What really bothers me is that fedex called to make sure I would be here to sign for the package and I took friday off work to make sure I was here. Now it's tuesday and I'm still here waiting. I'm tempted to drive from Detroit to Memphis and just pick the damn thing up myself.
FedEx driver pulled in driveway to deliver package, got in the grass and spun like crazy continued to spin until a hole is dug in my yard, my husband tells her she's making a mess of our yard, she finally get out of the yard an into the road gets package as i am taking pics of the mess she made, hands me the package never apologizes for making a mess of our yard just says "here" how rude!!
Had Verizon wireless send me a phone priority ( emergency) for my business and you guys got all the way to Clarksville tn from pa. in 12 hours through snow and ice and the crappy facility in clarksville couldn't get across town to me in 9 hours now I have to pick it up myself tomorrow, I want an explanation why, there were fedex trucks running and if they would have called me I would have picked it up today. very upset.
Yesterday I had lodged a complaint stating that someone had hacked my FedEx account number and shipped to 30 different addresses.
The REFERENCE NUMBER â 1215008265 was given to me. I want to make sure that none of the 30 shipments listed below are billed to me, as I have not sent them. Kindly ask the concerned locations to send the parcels back to the FedEx Fraud Department for investigation.
The numbers are
794303491521 794304221250 794303511858
794303520050 794303529643 794303542651
794303557779 794303569100 794303579258
794303586753 794303595037 794303607218
794303621678 794303630238 794303653066
794303714820 794303786597 794303833380
794303858394 794303880672 794303935558
794303951039 794303986088 794304003131
794304030113 794304089457 794304163162
794304179746 794304200300 794303504227
As per the FedEx person, all the sipments are dropped in a drop box.
Kindly acknowledge receipt of this email, and advice action taken.
Regards
Sampath
Ordered an urn for funeral, paid 58.00 for 2 day delivery, they did not arrive called fed ex and they insisted they were delivered to my front door... see tracking number 514810466979. It says delivered 11/14 at front door. 11/15 we called the urn company and fed/ex. Fed ex said they talked to the driver who insisted he delivered to the side door, which does not exist. FedEx said they would call back with status. As of today, 11/17 we have not rec'd any feedback from fed ex. Because of the urgency in needing this Urn, we took matters into our own hands, and traced the package by foot. It was found at at 2021 Huntcliff and left at their front door. They have no side door either. My biggest concerns are: lack of honesty, no delivery ever made and they took an additional 58,00 and never delivered anything.
A package shipped on the 19th via 2-day delivery with amazon was erroneously shipped via smartpost from WA to UT. The distance between it origin and destination is approximately 800 miles. It has currently traveled over 1500 miles on a tour down the west coast (seattle to los angeles) then up to vegas. It spent a day or two layover skiing in SLC and is currently scheduled to arrive 9 business days after ordering. Smartposts c.s. reps have been extremely rude and unhelpful. They refuse to accept any negligence on their companies part and insist that it is Amazon who made the mistake by selecting their service. I have contacted amazon management and informed them that this type of shipping practice is in direct conflict with their stated environmental policy.
I paid for next day delivery for a letter to Florida from the Caribbean on Dec 10 2012. The letter was received on Dec 12 . Fedex advised it was delayed in Customs. It was just a letter and they blamed Customs. I requested a credit, I was told to call when the letter was received and a partial credit will be given. I letter messages and no one have contacted me since. I will continue until I get some satisfaction.Money and time is very expensive in these times.
I had 2 situations with the same fed ex delivery man. I had a large package of 180lbs that I paid to have delivered to my home. The first time the delivery man told me he could not bring the package to my front door because he did not have the trolly and could not carry the package. I told him that was ridiculous and that if the company couldn't properly deliver a package they should not be in the delivery business. I let him use my trolly to bring the package to the front door.
On the second occasion (the same delivery man) disregarded my request to have delivery placed by my front door rather than on my driveway, where there is no access for me to get the package into my home. For the second delivery, the delivery guy did not make any attempt to make me aware he was delivering the package because he did not want to be bothered to deliver the package to my front door. I saw him pull into my driveway, unload the package on my driveway with only a" door tag" on the package.
I think this delivery driver was very unprofessional and should be reprimanded for his poor customer service. I paid a lot of money for the product and the delivery of the product. I specifically purchased it on line because I was not able to pick it up in the store due to the weight of the package and wanted to have it delivered to my home (front door). I have never had this issue with any other delivery service and I am very disappointed that I had to endure this aggravation for both deliveries.
Hi,
I bought a gift for my friend online and i paid the shipping fee and everything, apparently when the guy called Mr Jonathan Garcia from Fed Ex in Baguio City Philippines delivered the items he was asking money at the exact amount of 2,329.98 php for some tax and shipping fee. I couldn't understand why because i already paid for everything. I clarify this matter to the Online shop where i bought the item and they clearly stated that there shouldn't be any fee because it has been paid. Thank you
Visiting a retirement home in Reedley, Ca a FedEx driver bullied his way through a one way enterance that I had already enetred. The facility has a circular drive that clearly has a marked one way enterance and a one way exit. He proceeded into the enterance causing me to back out of the drive or be hit, he didn't stop, he didn't wait for me to fully get out of his way instead impatiently going over the curb then sped off on a residental street. What happened to common curtosy? That's what angers me the most, not even a thank you for going out of my way to get out of his way. Douchebag!
After receiving your massage on 09/10.2012
I called to your office and asked about my shipment NO 528167709841, Your office told me that,They cannot deliver it to mesaieed on 09/10/2012 but you will delivered it on 10/10/2012 today also I have not receive my shipment when I track my shipment it written their (Refused by recipient ) this is not correct why such a wrong statement, I never thought such reputed service will give such a wrong information. Please look it to the matter
I'm here 24/7 and FedEx DID NOT knock on my door nor did they or have they ever left a notice! Someone is lying! It's the "same old song and dance!" The thing that really upsets me is, your site states after I track the package 382222000009871, "customer not available or business closed." Obviously a lie!
I have lived and worked here in the same place for 13 years and FedEx is NORTORIOUSLY BAD about delivering goods to us in Downtown Fort Worth. Why? I don't know.
UPS and the US Post Office have no problem delivering to us. FedEx is "running joke" here.
On 11/27/2012 til 7pm I was scheduled to receive a sim card from my phone provider to replace a bad one. I took off of work to wait on this package because I need my phone. However your driver never came to my place of residence nor was there a slip on the door.
I am very upset and I will never use your service again, I rather wait for the regular mail at least I know the mail carriers are not lazy but make sure to deliver the way they are suppose to.
I tried to call in at 5pm today so that the driver can bring it to me that I had til 7pm but to no avail. I expect for something to be done because your driver is inconveincing me more because I have to stay home again tomorrow from work. I will let my service provider know how FedEx treat their customers.
Called 800 number to see if I could pick up a package at local branch. They stated that the package was at branch and I could pick it up from there. Drive 30 minutes to branch and Steven the guy at the front desk said no. Called back to 800 number and the rep called the branch. She stated that Steven was so rude to her that she finally hung up on him. Also told me there is nothing else I can do. I have to wait for my package to come to my house. No way to make a formal complaint. This is ridiculous.
I ordered a package on December 29th that was shipped via FEDEX. On January 7th, FEDEX delivered someone else's package to my home. I called them and informed them that I was expecting a package and I had received someone else's package with the wrong address and name. FEDEX said that would track down my package and get back to me within 48 hours. I called them after two days. No one even knew what I was talking about. I had to refile the claim and was told that I would hear back within 48 hours. After a week I called them and asked the status of my package. They said the driver had picked up the package that was left at my door by accident and that they were still trying to find my package. I told them that the driver lied.
I had called the lady whose package I received by accident and she came and picked it up. I waited another week and called back. This time they had my claim on file but could report no status. I told them that I was going to order another package from the shipper and that I wanted my money back for the package that wasn't delivered. They said that I just needed to file a claim and that I would be reimbursed within 5 to 7 days. After 8 days I sent an email requesting the status of my claim. They sent me a response that my claim was denied. The reason was that the package was delivered to my house. I have never dealt with such an incompetent group of people. I will never use FEDEX again. I suggest that you require a signature for every package you receive from them.
I waited for days for an acknowledgement from a very dear friend that she had received the birthday gift I sent. Finally, I called and asked her. She had not. The company had sent the gift to the correct address. Finally, I received this email:
Godiva did everything right on their end! My name and address were correct on the label. It was Fed Ex who delivered the package to the wrong address. They took it to 3423 Maxim Drive which is the street behind us. Thank goodness my neighbor walked out his front door and noticed the package. He thought his wife and ordered something new until he read the name & address and realized that Suzy Weathers was NOT his wife! It really has made for an interesting topic of discussion around our neighborhood. I think that you can continue to use Godiva for your gift purchases but I would let FedX know about this.
FedEx confirmed that this package was supposed to be delivered today, 04/11/13, between 11 AM and 3 PM. We never left the house, waiting for the delivery, as instructed We kept calling every hour from 4:00 thru 7:00, and we were told it would be arriving shortly. The online tracking said it was out for delivery at 11:38 AM. When I called at 6:00 PM, I was told that it was at the center, and I could pick it up. Since when does a customer have to pick up a package at the center when there was never any attempt to deliver it to my home, but I was told to stay home for delivery?
I insisted that it should be delivered to my home, after I waited all day and was given the run around. It was imperative that I had the package no later than 8:00 PM. I paid $25.00 to have it delivered as agreed between 11 AM and 3 PM. I was given empty promises that it would be delivered "within the hour." The excuses and lies were rampant and inexcusable all day!
When I called at 7:40 PM, I was frantic because I needed it by 8:00, and kept stressing this with everyone to whom I spoke. I was connected to our local center and luckily spoke to a driver by the name of Kevin. He said he just got back to the center and was never given my package earlier for delivery. The package, in fact, never left the center since noon. He drove it to us, and it arrived at 8:10, too late for me to deposit it. What a sad commentary about FedEx and its competence and integrity. I expect at least a refund. I am disgusted and disappointed in FedEx and cannot trust your agreements.
[ I wrote ] As expected you missed the point - look at the history of the shipment - the shipment is shuttling from post to post and not being delivered to the destination.
I don't think Fedex is interested in getting feed back and ways to improve. Fedex is not interested in fixing the issue and making sure that the delivery is reached the destination ASAP. Stating the rule doesn't hide the fact that I am dealing with unprofessionals in the business of delivering packages.
Please reread my complaint and your response - a sensible person should feel being stupid at their own reply. Responses like this - I see very bleak future of this country. A pioneer company in delivering goods is expecting a package to be delivered in 10-15 days within the country - from one destination to other. My friend you don't have future in this competitive world - no wonder this country of smart people losing business to others - needs rethinking and retraining.
[Original complaint] Please refer to Tracking number 9xxxx500113xxx. If you look at the history of this shipment, you will see it has been going around in circle and it has gone all over the city, but not delivered to the destination. No one from Fedex try to fix the issue. It shows how inefficient you system is - not only you are wasting your resources - my car - for which I order this part is sitting in the garage for more than 2 weeks and I am paying rent on a rental car. I am going to publish these details on the Facebook/Twitter to let other see Real Face of Fedex.
Please refer to the history of this case - I did make numerous calls and even spoke to one of your senior manager - but she failed to show any professional attitude to fix the issue - she showed help-less-ness to fix the issue - in fact she didn't do at all. You deliver same day and the package has been in your control - your manager should have done something to fix the issue and get it delivered the same day. Let me! not waste any more words as I have spent so much of my valuable time/money to rent car for extra 2 weeks.
The tracking history and my call history to Fedex, will explain who un-professonal Fedex operates and how un-cooperative your managers. It sad that its hurting more to Fedex in its resources and your managers and your procedures are outdated. I am sure this email/complaint won't have any impact, as Fedex doesn't want to change to improve better. I am sure to find an alternate options for my next shipment.
Ordered a kidney supplement for my dog from Atlanta Ga. with shipping to be up to 8 days to Michigan, order was sent out Oct-8-2012, 5 days later it was in California, spent 3 days in California, now on Oct-16-2012 it was finally shipped out from Las Angeles but i have no idea where it will end up next untill tracking is updated again. Correct me if im wrong but isnt Goergia to Michigan north? I guess i should be thankful FedEx smart post doesnt charge by the mile. FedEx will be the next company looking for a bail out due to losses, wonder why? But in all seriousness my dog has since passed away and i still do not have her supplement. Next time use USPS it only takes a few days and is 1/3 the cost.
Its 6:17pm and a Fedex truck heading South on I75 frwy towards atlanta is speeding at over 80mph! The driver is swirving in and out of traffic. He cut our vehicle off, there was about 5' from the trailer hitting our vehicle! We notified the police as this is one dangerous driver!!
Partial trailer #: 813?003
Also, when it says, "All trucks must stop at scales" why didnt this driver? Other fedex trucks stopped.
I ordered a gun part and Fedex was to deliver it. Never got it and called gun company, they said it was delivered to my door Aug 29. So they send another one out and tell me to call back and get tracking number. This I did and knew the day it was to be delivered, Sept. 21. Stayed outside so as not to miss delivery. Came back in house and looked the tracking number up at 4:00. Was told that it had been delivered at 3:00. I called numerous times and talked to different people.
This did absoultly no good at all. Was told that driver left it on front poarch. I don't even have a front poarch. Driver was suppose to call and talk with me but never did. I called gun company and told them. They said they would overnight another one and it would require a signature. Had to leave for a short time next day and when I returned package was at front door. So much for needing a signature. I can't belive a company could run with a bunch of morons like this. I will never use fedex again.
A FedEx Ground truck drive down my street today (Feb 19, 2013) at approximately 12:30 PM at a high rate of speed. There are a couple of small depressions in the pavement, and when hit at high speeds the reverberations shake my house.
It is not unusual to see a FedEx Ground truck driving excessively fast on my street - it seems routine these days. I guess the drivers are more concerned with making or beating their schedule than with obeying the traffic laws, or presenting a positive image of their employer.
My street is an old, narrow residential street with 25 mph speed limit. Its name is Hatton Drive and is Severna Park, MD. Zip code is 21146.
Please look up your delivery records for this date/time/location. You should then be able to identify the offending driver.
I and my neighbors will appreciate more restraint practiced by your drivers when in this community.
Thank you.
Ordered item from company in PA. Shipped out 3/11/13 from Hunker PA. Arrived Denver CO 3/14/13. Tracking indicates left Denver CO FedEx 3/16/13. Today is 3/19/13...no package yet and no other tracking info available since 3/16/13. Expected delivery was to be 3/14/13. tracking number is 02927000778305454605. Where is my package?
I went into the local FedEx store near my house to return some pens I purchased (value $9) and I had a valid receipt. I was told that they could not refund my money and that I had to go back to the original store where I made my purchase. I explained the store was 45 minutes away and I had no intention of wasting 45 minutes to get there and 45 minutes to get back to return $9 worth of pens. The store worker said it was a company policy that any items purchased could only be returned where they were bought and this was how they tracked their inventory.
He refused to issue me a credit to my credit card and said the manager would be in on Monday to tell me the same thing. He then walked away. Given the fact I've spent thousands at FedEx on copying, faxes, purchases, etc. I can't believe they have such a idiotic, ludicrous policy. I further asked the store worker what would happen if I lived out of state, would I have to go back to that store to get a refund instead of just going to a local store. Henry said it was company policy that all returns had to be made at the original store where they were purchased! Looks like Staples just won my future business and respect !!
Given I stood waiting for several minutes while staff were fixing copy machines and just out of sight, I see no reason to visit FedEx again.
My wife paid $37 to have a letter overnighted to me and guaranteed to arrive by 10:30am. It is now 3:30pm and letter still has not arrived. I called FedEx customer service and all they can do is say sorry. It will be here tomorrow sometime. I will use USPS next time. On the FedEx website, there is no "contact us" link, so they make it impossible for customers to contact them. That shows how much they value my business.
Christmas 2011 I order ALL my childs Gifts online.. Fedex was the delivery source.. NOT only did my package get deliver to another person, NOT EVEN on the same street, but when Fedex called me to tell me they were delivered down the road, Fedex shipped all the package BACK to the company!!!!! After they told they would fix their mistake and deliver the package to me.. SO needless to say MY child did NOT get what she wanted for Christmas... So this time I ordered Photo through online photo company, and ONCE again they were delivered to the WRONG address!!!! Okay these are photos of my child!!! which I dont think anyone else needs!!!! Why can Fedex EVER get it RIGHT... One other time they threw my package OVER my fence,, MY dogs got it!!!!! There have been several times I refused to order from a company simply because they used Fedex... and if I can find be product I want from a company that does NOT us Fedex, I will choose them over the other.. NOT using Fedex is a deciding factor to me weather I us a company or not...
I filed a complaint with Federal Express over a2 months ago when my account was stolen but no action was taken. My account was high jacked and contiues to be used because you had sent my information specifically my welcome package to the wrong address. I have had dozens of calls from people receiving package's from my billing address, I continue to get billed thousands of dollars with no respect to a resolution.
I have spoken with Angela (supposed) head of security in memphis with no results but empty promises. I can not believe that company with such great technology available that fedex can be so detached from the actions going on against my name and my company. The head of security acknowledged that its criminal activity. I have no choice left but contacting my attorney.
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