Honda Complaints Continued... (Page 4)

I have purchased CB Twister self start bike from ” Modern Motor” near airodrome road, kota(Rajasthan) the authorized dealer of Honda bikes in our city.sir from the very first day the self start was not working properly even most of the times it does not work. We have asked Honda customer service about this problem from the service incharge he gave us a funny & nonsense advise that ” ride the bike minimum 25 km so that battery charged, then self start will work”. After 2-3 months from Mr. Nama the battery inspector in service center we came to know that they have assembled wrong battery a kick start battery in place of self start battery. Please replace my battery with self start battery as it is in warranty period.

I took my 2011 Accord with 5200 miles, purchased in January 2011, to Honda Cars of Katy because there was a “popping” sound coming from the driver’s side front wheel and because the light on the driver’s door had gone out. They investigated the light issue and claimed that the door panel had been removed prior to my appointment with them and that the car had been modified/ parts removed, so they could not honor any warranty work. It seems as if there was not a ground signal going to the fuse panel, so the light was not working. The estimated out of pocket cost would have been over $300.

After explaining to them that I have never removed the door panel (why would I) , they still refused to do the work. I told them to re-assemble the door and I would be in to pick up the car. Once I arrived at the service department to pick up the car, I was escorted to my car and not given any paper work. I had to ask for the diagnosis in writing and the paper work stated, that “customer refused any further work, no repair completed”. I had to get the service director involved to sign on the service ticket that they refused to complete the warranty work.

I now have an appointment 200 miles away at the dealership where I purchased the car in San Antonio, Gunn Honda, who has always taken care of their customers. They even offered to pay for my fuel to get down there since another Honda service department was causing issues. They are dishonest and sneaky. Oh, and for the popping noise, they said they couldn’t find an issue, although the second I got in the car to drive away the sound was persistent.

I  had purchased the bike, a honda twister on 4th august 2010. from starting im getting a mileage of 40-45 km/ltr, from the beginning the fuel indicator is not working properly. and after the speed of 50 km/hr the honda bike is giving out. At jhatka, no one wants 2 listen any complaint on service centre, they just say ok sir, the problem will be rectify on the next service. from the very starting im listening this line and get tired of them avoiding my complaints about this bike. i need bike for employment offerings, counting on good fuel mileage each day and good transport around the city on a honda.

Would like to start saying how great Honda cars are, reliable, comfort and style. Between my spouse and i we own the Ridge-line, Accord Civic, and Fit and just purchased a civic. We arrived at the Honda dealership and the deal was made in about 45 minutes after my arrival. Well after I removed the floor mats and found Dog feces, I told the salesperson and made him aware of my findings. A week later after i received my car back I realized that my remote control for my garage door was missing. I asked to speak to the sales manager whom was extremely rude and unprofessional, he did not even acknowledge me after waiting a half of hour with all of my four kids. In summary, I bought a car that was pooped in and ever since then my relationship with (Honda) dealer is nothing but poop.