Motel 6 Complaints Continued... (Page 2)

My complaint isnt about the motel persay its more about the night clerk/auditor at 1640 Hilltop in Redding california. Shes very disrespectful to the security officer who's only doing his job and the nerve of her because all she does is check people in and send the remaining time on her phone! She dont organize or do anything.I felt sorry for the security guard because I seen him walk around for hours patrolling and stopped someone from trying to steal from a person car.

Our TV was broken, there were burn holes on our bedspread, hair in the shower, and some gross substance on the walls. We were given 10% off for a broken tv. We checked in @ 430 and asked if we could be moved to a different room w/a working tv the front desk agent said it would be hours because the housekeepers were behind and we should be greatful we got a discount. I work as head of housekeeping @ The Clarion Pointe and a room with a non working tv would be listed as out of service. My husband and I are loyal customers - we just spent 2 weeks at this same motel at the end of May while our house was under construction. The worst part was how rude the lady at the front desk was when I called back down to see if another room was available yet. I have attached photos - I believe a free nights compensation would right this situation - however if you care about your customers there definitely needs to be some customer service training.

On June 13 after a very long day we pulled in the Motel 6 at 2:35 AM in White Houes Tennessee. We were exhaust and needed some sleep. This was our first trip after my husband having major surgery. We were denied a room because it was to late and we wouldn’t get our moneys worth before checkout which was 11AM. I told them we didn’t care we were exhausted we needed a room. They would not let us get a room. What happened to leaving the light on for you... Not!!!

I recently stayed at motel 6 in Oroville CA. My stay at this location was the worst stay at any motel ever. Myself a single father with a 11yo son was harrased by it's staff and other guest because I have behavior health issues. If I had my way I would fire all staff and start new. They are very close to street people and helped them harrase my son and I . My stay was around 2 weeks long the first 2 weeks of June and a overnight stay on 6/24/19 this was a very harrassing night to where I had to stay awake all night to protect myself and my son . The threats that they where saying from the room nextdoor was very scary for my son and I. The night staff that night was letting her friends into the room that was next to ours to deliberately harrase us all night. I really hope you can or will address this issue. Thank you

I am staying at the Apache Junction Arizona Motel 6. I checked in on June 22 and check out on the 28th.
Your hotel says it is smoke free, but the hallways smells like someone is smoking.The grounds are littered with cigarette butts. Ive seen people smoking out there window, which has no screens for fresh nightly air. This hotel is not secure, anyone can walk in the back door. The riftraft that do stay here looks like drug addicted inmates from prison, with there skanky hooker... i am very disappointed and will never stay in this Motel 6 again. Our first night in the pool area we noticed that the hot tub was full of sand and could not see the bottom. 2 days later i used the pool cleaner to clean the hot tub myself..
There are 2 picnic tables in front of the hotel (the only shade spots), that should've went to the dump 5 years ago...
If i could get a refund i would take my business elsewhere.... sincerely upset customer....

Made online reservation
At motel 6 in chino. Asked to change to standard room instead of accessible room and front desk (maria ) refused. Lots of vacant rooms but
Said I could not change.

My family and I stayed at the motel 6 in Charlotte NC next to the airport. We checked in on June 8. The first room that was given had some one living in and it smelled bad. When I made the reservation I asked for a king size suite. So the next room was a so called king size bed that looked more like a queen. So I went back down and asked the a two bed room was told it was goi g to be extra. Also when I booked the room I told them the times our flight was leaving and returning I was told it was no problem that the shuttle would be able to come and get us. They never let the driver know that we needed a ride just happened the driver came by. I also asked 3 time with our flight coming in at 1am that we could still have the shuttle come and get us since our car was there. All 3 times I was told not a problem. Before I left Denver I called to check again and was told to call from Baggage claim and some one would come and get us. When I called at 2:45 am for them to come and get us I was told the shuttle did not start till 4am. We had planned on staying there before driving home 4 hours a way, but my husband had to get a taxi and pay to get back to the motel to get our car and come back to the airport to come and get my son and I. I called the motel and told them I would not need our room. After all that I would not stay there. So we ended up drinking back home to Roanoke VA. This place was a joke and I would not recommend it to anyone. The staff was not very friendly. They asked like we were bothering them.

One could get better accommodations at a homeless tent city. The first room we were put in didn't have any electricity. We asked for a non-smoking room and the second room had more smoke in it than the neighborhood bar. The third room was dirty but was the best they had. There was garbage on the balconies. A broken toilet setting on the balcony right by our door. Junk cars in the parking lot. Loud music until 11pm. refrigerator was noisy and moldy.

I stayed at the studio 6 in New Braunfels Tx. My stay was good until they took extra money off a card I booked the room with when I had paid already with cash and another card. I had asked for them to give the manager my number to have him call me back today they refused to give the manager it. They told me I had to wait until tomorrow to talk to him I've been a manager before and that's not the way it's suppose to be they are to be there to deal with the customers at all times. I want my money back today

This is my response from my complaint regarding my stay at motel 6 in hope Hull, Alabama. That were very rude when I received this response.

The Motel 6 Montgomery Airport - Hope Hull AL read your feedback and here is their response:
"Ms. Jacqueline, I feel sorry that you writing on behalf of Mr. Powell and not writing the true. If the room was dirty and have roaches then why Mr powell made another reservation and extended his stay? About Laquanta to be mean; you can’t tell the front desk to go outside and unload the luggage from your trunk. Mr. powell is a nice person and he don’t have any problem. Only you have the problem and you can choose some other hotel for your next stay."

We stayed tonight at the location at Lackland AFB 6861 Highway 90 West, San Antonio, TX, 78227 we were supposed to stay today and tomorrow however we have moved to our car. And will not be returning. I am calling the health department on Monday with the photos I took. The photos that were on your site are clearly not an accurate portrayal of this hotel.the smell of marijuana in the lobby was overwhelming. The lack of customer service, the room was filthy, was promised another room in 10 minutes and 3 hours later we are sleeping in our car. You should probably talk with your attorney about this clearly misleading advertising.

The employees that work at this motel are rude and unprofessional. It feels like they go out of their way to make my stay as uncomfortable as possible. The front desk staff sits around and gets very irate when asked to do something.

I was staying with an individual who rented a room. I was not listed as an occupant of the room. In the middle of the night he pushed me by force out of the room with all of my belongings still inside the room. The next morning I talked to the manager to get me property. The registered occupant of the room told them they were my belongings. However, they will not give me my things without an ID.

I was put a Do not rent list because a manager tried coming In our room on our check out date we didn't realize what time check out was but we were packing to leave. When I went downstairs I asked to speak to a manager and she came out extremely rude yelling so of course it upset me I don't agree with not being able to rent because the manager was unprofessional. It's just not fair. If that's the case she should be fired! And to think I was going to apologize and she is the one who was In the wrong. It's on camera and there were several witnesses. Ridiculous!

Every since Studio Six took over Suburban Extended Stay in Hampton Va. the satellite service has went to crap. I have been here for over 1-1-2 years. My next move is to file a complaint to consumer affairs and if that doesn’t work on to better business bureau and then take you to court I am not paying for a service that I’m not getting. My room number is 206 and when I am pushed in a corner it’s not good for the other party. Lawsuit!!

I am writing to you about my recent stay at your 1801 W. State Rd. 84 location. It's been a little over a week now but it was appalling how the desk attendant treated me! She was so rude and condescending I couldn't believe it! Yelling at me, calling me disrespectful.

I complained to the manager Kameka and he agreed that she needed to go.

I have never done this before but feel a need to do so now!

I am requesting that you credit back the money we used on CC # ending in 0205 for our two night stay. .

There is one other thing that you need to be aware of. The card we used was jeopardized so we needed to have a new card assigned. The new card # I will give you once you call me with a disposition on this request. I do not wish to offer it in an email unless you insist.

Furthermore if you deny my request I will be forced to blast my experience to my many thousands of friends on FB and other social media sites. I hate having to make this sound like a threat but I find no other recourse.

The tel. # to call is 407 694 9207. The card and tel. # is under the name of Debbie Chilcoat. OR you may contact me Michael Todd @ 754.707.9572

regretfully yours,
Michael Todd writing in behalf of my girl friend Debbie Chilcoat

I booked online for a business trip. My husband and I checked in and paid cash. After 7 hour drive after work and needed to be in DC at 9 next morning. Unloaded bags noticed only 2 small pillows on king bed I requested 2 more was told not available until around 11 next morning. Ok tired just take shower go to bed. NO HOT WATER. Went to lobby & asked for refund within 20 min after looking around a realized we where in a welfare motel. Lobby guy called manager and was giving me my money back cash in hand but he needed 65 cents for change?? I said no problem I would be right back with room key and change. 5 min later I was tools refund no longer available because room had been used. I had already booked another room at Ramada just tired and want to sleep. I was told to call the police if I wanted I was not getting my money back. So I did police report on file. Sleeping at Ramada no we totally exhausted!! It will be my pleasure to inform everyone Ed I know how distributable. Motel 6 Franchi as a actually is

We stayed the night in the Motel 6 Des Moines North 4940 Northeast 14th Street, Des Moines, IA 50313.
1. Should have known by how filthy the entry door to the office was.
2. Parking anywhere near our room was impossible.
3. Get in the room and only 1 of the 3 lamps worked.
4. Husband picked up the mattresses to check for bugs and found a bag of drugs. Some kind of liquid in a opiate bottle. The mattresses look like the ones from the 70's and felt like it too.
5. The pillows were so old and broke down the even sleeping with two under my head I woke with a stiff neck.
6. Previous guests clothing still hanging off bathroom doorknob.
7. Shower looked dirty and had hair in it. We wouldn't even take a shower there.
8. One wash cloth for two people.
9. People yelling all night long.
10. Trash overflowing from outside garbage cans.
We've been all across this country and have stayed at many motels but have NEVER seen one as bad as this.
If we weren't so tired from traveling 12 hours that day alone, I would of demanded our money back. Yes, the rooms are cheap but there is zero reason for any of the above I've mentioned. If this is tolerable to the Motel 6 franchise, we will never stay in one of your motels again

I’ve been staying here on and off for about 3weeks. I usually pay with cash but have used Apple Pay several times. The staff in the front are usually very respondent accept when I requested the 1st floor a couple of times due to my sciatic nerve. Anyway, this morning a meal was sent to my room and when the gentleman came to the door he had the wrong name . But I’m my text message it showed that my fiancé sent the meal and the driver must have left the wrong name. I didn’t catch the other girls name but when I requested the meal at the front she went to get it. I mentioned to her how crazy the situation was prior and that my fiancé actually sent the meal. Then she asked for the name that obviously wasn’t mine and was wrong. I didn’t know the name and my fiancé said obviously the driver put the wrong name. I showed them the postmates proof and they still declined my daughters lunch for Christ sake. I said to them isn’t that odd that I’m coming down here requesting the exact meal you had that the driver mentioned the room # I was in. They both just looked at me, not once did they smile even upon our first meet in the am. So I left to take my daughter to school lunch less. I come back to add another night and I guess the new policy is if it’s hearing impaired and someone books it you have to get out. I said that’s interesting again I’ve been here and this has only happened these last two days. I book it online and once again in the notes I put the first floor. No consideration at all after I called the 800 and they said there was availability. I walk up smiling as usual and she looks at me and says how can I help you. I said I have a reservation and give her my last name. She immediacy says it’s not in the system. I smile again becuz she’s acting as if I’m bothering her, “well here’s the confirmation # they sent me. She looks and says that’s not our confirmation #, you have to wait 30min. Then before she continues it pops up. Not once does she at least mention the first floor request, so I’m continually being disregarded as if I’m bothering her. As I go to pay, she (Alejandra) very rude says how are you paying. I said Apple Pay, at first she says you all don’t take it. I tell her well I’ve used it with one of your friendly employees several times before. She looks up and rolls her eyes, then asks eel I need proof that it’s your Apple Pay. I tell her and how can I get that through my phone that I’m holding and it’s attached to my bank account? She says well obviously you held the room on a card. I agree and tell her and then there’s a place asking how I want to pay upon arrival and I put cash since there was no Apple Pay and I’ve used it before. Basically after I pay, she says when ur finished with the other room bring the key down if you can at least do that. I simply ask for her name and she says it, again with the neck movements . As I walk away saying thanks. I hear her co-worker, the other rude one say something in Spanish and I did catch a couple of those words. I don’t know how important their roles are but they weren’t friendly and sure as heck not helpful as the other employees are. I will wait for the one manager (young African American gal) , who whenever she sees us she smiles and says hello Ms Khan. Very welcoming and makes you guys look very good. The other ones attitudes are very nasty and another patron was asking what their problem was in the elevator. So please let me know what happens becuz I am very upset.

The Motel^ located Chandler AZ
7445 WESt Chandler Blvd
The management staff here is disgusting
This 80 year old broad Amber and her plumber ass boyfriend,
shacking up on site, abusing guests and staff.
Vulgar language and lewd, offensive behavior.
How do these kind of people land a management position
and work so rudely with the traveling public?
Motel 6 Corp needs to put these two turds out on their decrepit ,
senile asses.

I was a customer at your Sutherlin, Or motel, and on May 16, 2019, I had given one of your house keepers. $10 Dollar tip, and asked her if she would change out my towels and sheets, and whatever else cleaning she does, and I had let her know that when she was ready to clean my room i was going to head out so I was not in the way, the lady as I went outside she ran and told the manager and police I had solicited her for prostitution, i had to go to jail because I was being an appreciative customer who until that happened was appreciating my customer service... I lost a day that I paid for at your motel and instead went to jail on a false police report.. Not only that, the person doing the house cleaning that day happened to be an un supervised minor.... Why was an adult not on the floor with her?? Now I am sure your cameras work, I hope so atleast.. Plus the police have my statement recorded.... With this complaint ofcourse, I am hoping to hear from, and meet either someone from Corporate, or the Sutherlin Motel 6 Owner/ Operator... My arraignment date is May 30 at Sutherlin, Or municipal court... My phone # is 479-334-1169.. Jonathan Day..

The air conditioning don't work we complained about it for the last two weeks the heater doesn't work eather they said it's getting fixed which was two weeks ago and when we tell them the heater wasn't working they said we got extra blankets if needed the light in the bathroom don't even work at all they never fixed it this is at motel 6 off I-25 and 84th in Denver Co the nieghbors even said there heat hasnt been working and they got kids you guys need to get your employees in check and get shit fixed were leaving

We checked in yesterday, May 21, around 4:00 PM at Motel 6 address 401 Cherry Blossom Way, Georgetown KY for 2 nights. This morning we left at 9:30 and returned this afternoon around 4:30. No maid service had been preformed on our room so I contacted the front desk. At first I was told that maid service was performed every other day. So my husband went to the front desk to ask could we at least have more towels. He was told that the maid had said there was a do not disturb sign on our door. We know that is untrue since we don't even have one in our room. Finally, with my husbands persistence she found us a couple of towels. We have stayed in motels in the US and other countries and have never received such poor service. We are very disappointed with our experience with Motel 6 at this location.

I have stayed at many, many hotel/motels all across the country, this Motel6 in Evansville, Indiana on Yokel Rd. is by far the worst place I have ever stayed! There are several things that I could nit-pic about but I won't. The rooms I reserved based on the website is not what we got. Queen beds? I think not. Handicap compliant room? No! Good thing I'm not in a wheel chair, the room isn't even big enough for a wheel chair to even get into the bathroom. The sheets are very worn and stained. The rooms smell musty and of mouth balls. There is a dog bed right outside of our door. We were approached by a male on a bicycle seeking/selling drugs. We will not ever again stay at a motel 6. You want my rating.... -5

I booked and reserved a room for Motel 6 Anaheim Maingate located at 100 w. Disney way in Anaheim Ca. Staff was friendly at first but Upon my check I was given room 126. Upon entering the room at first site I was impressed room was big and loved bathroom space. Soon after entering my daughter sat down her McDonald’s Happy Meal down on the fridge so we can get settled in before we eat. Almost immediately after setting the food down a cockroach came out the refrigerator and started walking onto my daughters burger. Then a second one came out. I immediately called the front desk and she came down to give us a new room key for room 156. She was very quiet I showed her the two cockroaches I killed and she then moved the fridge back in forth and seen herself baby roaches coming out. I then explained that my daughter couldn’t eat her happy meal now because of this and all she did was hand the new room keys to me and say we’re moving you rooms. After getting into the room she sis call and ask how was it. I told her it was ok so far... We’ll throughout the 3 days I was there we found probably around 4-5 pincher bugs and the last day found another roach. I do have pics of proof of you all need to seem them for proof. I paid 335$ to rent a room for 3 days from 5/13 to 5/16 and this is what I spent my money on. Ruined food and cockroaches and pincher bugs is. It what I expected to receive after paying that amount to be on vacation. I am highly disappointed and would like someone to take action immediately and help me out in this situation. I feel I was ripped off and would like a supervisor to contact me.

Thank you
Amy Rebelo

Tracy motel 6 did not even have heat working they said they would give me extra blankets. U be leave that What a fregen joke this place is

Dirty rooms broken furniture great workers who need the products to be able to run a a vacation motel. Honestly I feel like this corporation does not honor any agreement they promise to have great motels. My cloths got ruined in the dryers then spending a week trying get refund to end getting a one night stay were is the hospitality now my first trip to Destin Florida Beach was the worst beach vacation possible. Now I’m out all my clothing which the manager try to tell me my stuff was only worth a one night stay at the same place we’re all my problems occurred on your grounds now I’m stuck with out any kind of experience of happiness I have pictures of the floors and my cleaning supply’s of how dirty rooms are and to add again you can’t put a price tag on a person personal property I feel like a one night stay is not enough so I would like to share some images to you to show the clothing destin Florida

I get no sleep because all I hear is banging from 7am to 7pm
They have been doing the room above me for a week now it’s ridiculous
There is absolutely no WiFi at all so I’m paying for data
Maid service comes at 3-5pm leaves door wide open when they know we have a cat
Guy at front is extremely rude!
Extremely disappointed

I booked a room in your Decatur, Ga. hotel, at 2572 Candler Rd., for the night of 4-29-19. The room was good. Comfortable, with clean linen and clean smell. Clerk was efficient and polite during check in and out. I was well satisfied with experience. My problem is, I was mistakenly booked on 4-26-19 at your same hotel, I was not aware of this, so I couldn't cancel. I found out about this when I checked my bank account on line and saw the charge. I have contacted everyone I can on this matter, from the property manager to the supervisor of guest relations. I have been lied to, given wrong information and given the run-around. The Property manager was rude, unwilling to listen to my problem. She kept laying the phone down while I was trying to explain to her what had happened. She was of no help whatsoever. Guest Relations has told me everything from I would get no refund, to I might get 80 percent, to they would have the Director of Operations call me. This hasn't happened, either.
I didn't stay in your hotel on the 26th, so the room didn't have to be cleaned, and your hotel wasn't booked solid that night, so no one was turned away, so you didn't lose money. I did stay and pay on the 29th, at your price, so I feel that I should at least be partially reimbursed for the 26th. I would appreciate any help on this matter. My phone # is 478-357-0154.

Your motel 6 in Lumberton North Carolina had filthy walls and no towels are wash cloths bathroom ceiling leaked and water every where. Asked two times for towels told they were dirty. Pot smell from rooms next door. Just nasty. We were there for a powwow and won't be back. All we stay in is motel 6 when traveling.

room was clean houskeepers friendly
front desk staff all were good excwpt for the morning lady Krystal very curt and borderline rude was not impressed by her customer service skills at all

If I could give you a minus star I would. On 04/27/19 I made a reservation for 2 nights. 05/03 and 05/04 at your Boulder hwy, Las Vegas NV motel 6. I called the motel directly to make the reservation. 702-457-8051. I made the reservation for my husband, Jose Obando and his friend, Peter Hively. I received a confirmation email with a confirmation number of EK6RANYEDG. Today my husband arrived at the Boulder hwy Motel 6 and was told they had no record of the reservation and also that confirmation number was not one of theirs. I called your main reservation phone number and was told the same thing. Luckily the motel had rooms available and he got a room. The price was also higher then I was quoted by an additional 30 dollars. Now how can this be, Here is a copy of the confirmation e mail.
Confirmation Number:
EK6RANYEDG
Guest name: PETER HIVELY
Check in: Friday, May 03, 2019
Check out: Sunday, May 05, 2019
Guarantee type: Credit Card
Number of adults: 2
Number of rooms: 1

Room description:
2 QUEEN BEDS | MODERN
Guest comments:
FF
Average rate: $95.94 USD
Total w/tax*: $276.94 USD

very weird and disappointing, Cheryl Obando cherbando1@yahoo.com

My family and I checked into this motel (room 309) on April 25th, 2019. Our employee (we own a property mgmt company) checked into room 211 at the same time. We were charged a deposit of $100 upon check-in, and then entered our room that was supposed to be a non-smoking room yet it smelled of smoke and there were literal burn holes in the bed blankets. The beds did not seem clean. There was a bum outside that was asking us for $10 so he could pay for his room... he stayed there our entire stay (through May 2nd). On Monday the 29th, one of the housekeepers accidentally walked into our room... then a little while after that, a bigger black lady tried walking right into our room right in front of me while I was standing outside in front of the room, even though I asked her where she was going and if she needs something, and she just ignored me and tried walking into my room. That’s when I started telling her that this was the 2nd time an employee has walked into my room, even though we haven’t reported any issues and we’re all paid up! Then my wife walks out of the room to see what’s going on and she’s holding a candle and a lighter (we couldn’t stand the smoke smell in the room so we went and bought a candle at the Walmart across the street) and the black lady starts yelling at us saying that if she smells smoke in that room we are getting charged a $250 fee and continues going off on us, although we did NOTHING wrong and my wife is telling her that we’re not smokers. Then she asks if we need anything and my wife says toilet paper, towels and garbage bags. The lady comes back with two towels and toilet paper and my wife brings her two towels in a Walmart bag and the lady proceeds to HARASS her about that!! She says “WHAT’s THIS?! Dump it out so I can inspect the towels.” And they get dumped onto the ground and she sees that one towel has been used to wipe a strawberry lemonade spill and YELLS AT MY WIFE saying we are being charged for this damage and this towel is $5 and continues yelling as she’s walking away and my wife is saying “You can’t wash this?? Bleach should do it just fine...” Mind you, all this is happening while our employee (who had to be moved from room 211 to room 201 because her sink was clogged for DAYS and her A/C didn’t work and no one was doing anything about it) was NOT being harassed for handing in HER towels that looked WAY worse than ours (she wiped up RED KOOLAID)!!!! We just checked out today and found that we have been charged $10 for that towel that we were HARASSED over and considering that we were treated like SHIT by this lady that I assume is a manager, (she has an accent that sounds like she could be from the Bahama Islands), as I saw her giving orders to employees time to time... I expect a full refund from my stay at this motel. The things that happened were unacceptable. When our employee checked out on Tuesday morning, that lady had to go inspect her room before she’d even give her deposit back because she said she assumed she’d leave the room a mess! I mean, this lady is unbelievable. I want a full refund. I paid $661.14 to stay somewhere that I felt completely UNwelcome and that was WITHOUT reason. I am attaching a copy of my bill.

I checked into the motel 6 number 433 3 at or about 730 damn Wednesday May first 2019 the lady at the desk ask me for my ID and I asked her how much it was my friend and I just got off working for a man the lady was very rude and my friend came in and thinking to put it under my name since I paid for it she put it under my friend's name she later on came to my room about 2 in the afternoon I told me I was on drugs cuz she knew what person on drugs look like a little walk down to get a soda water and she acted nice to me about 4 a.m. lady came to my door while I'm crying to get a ride home and then she said I had a naked woman right out of my room if I was smoking in my room I told her I wasn't she said can I come in no problem I told her she came in and said that I was smoking and that she's going to call the person who rented the room I said I rented the room she said well I don't know who did but you're the man who you work for I should go ahead and do what you're going to have to do it I don't care my phone number is 2102029352. I had to pay 120 dollars to get a ride with Lyft I was going to wait for.my friend to get off. I

Motel 6 @ 1095 Wayne Avenue Chambersburg, PA --- My husband and I had reservations at this Motel 6 fro April 26 - May 1st, 2019. When we checked in and obtained our room key, the attendant told us that we could park on the side and our room was about midway down the hallway. I should have known that there was going to be problems when the push bar on the exit door fell off on one end when we went into the building. When I opened the door and entered the room I was in for an even bigger surprise as you can see from the pictures attached below. The wall mount holding the spire on the left side of the bed and was leaning (if my husband had sat down on the edge of the bed, the spire would have hit him in the head), the bed skirt had a rip in it and was hanging on the side of the bed near the floor, the desk chair had no padding on either of the armrest and the ottoman looked like someone had put their dirty feet on it and the entire facility reeked of cigarette smoke. When I called and asked for the attendant to come down to the room it took her forever and she came loaded with an attitude. When I pointed out the issue with the headboard, her solution was to walk over and remove the spire and then go to the other side of the bed and unscrew the one on the opposite side and then looked at me and said, "There, it's fixed." I immediately told her that I wanted a full refund and that I would be filing a complaint. I understand that this is an economy hotel but had my husband been injured, I would have retained an attorney. I asked to see the manager and was advised that they were not on site.

Checked into Motle 6 on 66th St Lubbock, Texas April 30, 2019 room 148. When we used the key card to unlock door we found door not locked. We opened door to see one bed appeared to have been slept in with a liquor bottle in a paper bag on night stand. Room was marked as non-smoking however it wreaked of cigarette smoke! Overall appearance of hotel was run down, nasty, some rooms had several people coming and going out of them. We got the impression this hotel being used for prostitution and drug activities! After discovering horrible room condition we went back to office for a refund. This hostel should be condemned!!!!

First of all it wasn't very clean. There were cracks in the ceiling and in the bathroom the bathroom sink countertop had about an inch gap in it. Also it was so noisy and people were partying very loudly until the wee hours of the morning plus their dogs were barking. I mentioned it to the office and they said they were not responsible for the noise or the dogs barking. And as far as the bathroom they said it was on the repair list. We paid 89.03 a night and stayed one night. They said because I didn't call them at the time they couldn't give us a refund. I was really disappointed.

I had a free nights stay and paid for one night at Studio 6 in Colorado Springs 26-28 April 2019. Management knocked on my door at 8:30pm on Saturday night and opened my door when I was peering out of keyhole to see who was there. They were in plain clothes. They said the room should have been vacant. When I called the front desk I was laughed at when I told them I was upset and frightened by the experience. I will never stay there again.

I stayed At Motel 6 in Leesville La on April 26,2019 in room 140.. my grandson and I arrived around 12:30 am after traveling for 2 1/2 hrs.. we was exhausted when we arrived to our room the bathroom was nasty and the bathroom door wouldn’t shut all the way,I took pictures and showed to the front desk to just be talk to like a dog, wouldn’t say anything put I’ll talk to house keeping , Didn’t offer to give me any of my money or move me this is very unprofessional .. the Manager was a ass.. I would highly recommend No one to stay at motel 6!

I HAVE RENTED AT THE MOTEL 6 HERE IN FRESNO THE ONE ON BELMONT AND PARKWAT DR. AND THE ONE ON PARKWAY DRIVE AS WELL I HAVE RECENTLY TRIED TO RENTAT THESE TWO LOCATIONS SINCE THEY HAVE BEEN UNDER THE MOTEL 6 UMBRELLA AND FOR SOME REASON THE OWNER OF THESE TWO PLACES REFUSES TO RENT ME AND MY FAMILY A ROOM DO TO SOME HATEFUL THINGS OF HIS OWN I HAVE BEEN STAYING IN HOTELS FOR THE LAST PAST COUPLE OF YEARS AND I AM NON PROBLEMS ME NOR MY FAMILY BUT BECAUSE I REPORTED HIS MOTEL TO THE BETTER BUSINESS BUERU CALLED THE PALACE THAT IS TO LOCATED ON PARKWAY DUE TO ROACHES AND AN UNCLEAN ENVIRIONMENY HE HAS BEEN MAD AND ANGRY ABOUT THIS I FEEL THAT IF I AM PAYING TO STAY SOMEWHERE IT SHOULD BE CLEAN AND COMFORTABLE BUT I DONT THINK THAT IT IS FARE FOR HIM TO GO UP AND DOWN THE STREETS TELLING OTHERS NOT TO RENT TO ME AND IVE DONE NOTHING TO NOT BE ABLE FOR ME AND MY FAMILY NOT TO STAY AT THE MOTEL6 AND I AM VERY UPSET ABOUT THIS AND I WOULD LIKE SOMETHING TO BE DONE ABOUT THIS AS SOON AS POSSIABLE OR I AM GOING TO FILE A LAWSUIT AGAINST THIS .CORPARRATION. BECAUSE I HAVE DONE NOTHING TO DESERVE THIS YREATMENT PERIOD AND THEY WONT GIVE A VALID REASON AS TO WHY I CANT RENT THERE THEY HAVE BED BUGS AND NOT USING THE RIGHT CLEANING SUPPLIES TO GET NRID OF GERMS OR ANYTHING

I went two days ago to motel 6 Airport in Bakersfield, CA I had a reservation I was going get there late to which I called and let the front desk clerk when I arrive to the location about 10:30pm the clerk did not wanted to honor my original reservation and wanted to charge more than it was stipulate on the reservation, then a male came in the girl clerk told him something and the male clerk approached me in a very threatening manner and asked if he could help me when I try to ,explain to him about the reservation he turned around and told me that he was not going to rent me anything and if I did not leave he was going to beat me up, by the way this person that arrive at his location looked like he just have gotten out jail and at one point I did not felt save and left the site this person was very rude and menacing I just wanted to mention this for you to look into this matter because if you have that type of employees and I report this to the media and the authorities nothing good is coming out of this I am a regular Motel6 customer but this time I felt insulted and very offended by this type of behavior

Dear Motel 6 Management,
Address: 3 National Dr, Windsor Locks, CT 06096
Phone: (860) 292-6200.

I stayed at your Motel 6 last night on night of 4/22 2019. It was horrible for the following reasons.
No smoke detector (very Bad) which was ripped out of the ceiling. The bed mattress was hard as a rock and should be replaced. Also a broken TV remote with batteries falling out of it. Furthermore the Desk Clerk who checked me in he may have been the Manager I don’t know used no common sense as the Room he assigned me # 142 which was in the middle of 2 noisey Hotel Guests. Also no close parking near that room and it was pouring rain. If he had any common sense or decentcy he would have assigned me a room on the other side where it was wide open and plenty of parking spaces very close to the assigned rooms. But No he had to squeeze me into a sub par room right in the middle of the Hotel and I got soaking wet walking from the closest parking spot to # 142. I will report the missing smoke alarm in Room # 142 to the Windsor Locks Fire Department.
The Manager at this Motel 6 should be alerted of all these complaints I have listed because I could see them losing much business treating Guests this way. And for about 20 dollars more I could stay at LaQuinta or Days Inn right nearby and have none of this riduculousness.
In my opinion this is a dangerous thing to not have a live working Smoke Detector in all their Hotel Rooms. I would bet if my Room had 1 missing there are probably other Rooms with none which should warrant an inspection / Fine at very least from the local Fire Department.

CC: Windsor Locks Fire Department
Thank You,
Robert McCarthy My Cell Phone 401-871-9481
37 Ware Road
Belchertown, MA 01007

I had filed a complaint with corporate on or around april 9 2019 regarding the motel 6 on central ave in albuquerque nm and today i still havent heard anything back it feels like nothings being done about this

Bed bugs, this motel needs rooms inspected correctly and thourghly for bed bugs. Stayed here several times and I know for a fact rooms 106 and 130 both had them recently. I will probably be put on do not rent for this review. Several people have had this issue and been put on dnr

Motel 6 reno nv Virginia plumb
The manage John was very rude to me when I paid the second night when my mom went into the office to ask for room service he got mad and pounded on our door saying false accusations about the house keeping saying maxican he didnt like us because we are half maxican. He walk away saying Last time we can rent there. He very tyrannical and to the tenets everytime I go the office he's arguing with tanets because they want there refund. The rooms are filthy and if we say anything to the office about it. He will get all trynnical about it. Everytime he have to pay its at night to dodge him do to his abnormal behavior. He does not Need be working there. If even accused us breaking into the room I confront him and the other manager look him like told him to stop talking. I have alway rented from motel 6 but never like his. When we check us out he said we can never rent there again.

Filthy at Findlay Ohio location and Bed Bugs at Gainseville Georgia location, horrrrrible experience(s) !!! Hugely disappointed in the locations I stayed. I have multiple photos demonstrating just how filthy the room was in Ohio and the numerous bites on my hands, head and stomach just to mention a few !!!

I reserved a room, i was treated with a bad attidude immediately . I went to room to find no microwave or fridge, which were part of amenities published online. I had traveled 1800 miles wanted shower and bed, although its just afternoon i needed the rest. I get all my gear in and get ready to.....knock knock bang bang " can you move you truck, we are getting ready to paint ." Not only do i have to move my truck but a paint crew listening to rap oitside my door. No offer to make it right except i xan repack and go to another room....NOT HAPPY

Place is dirty. Staff is rude. Tweekers and unregistered "guests" going in and out..Make a complaint at the front desk and I'm the problem. Definitely will not be returning.

When we arrived to check in, there were no two Queen beds available. We arrived at 2:50 p.m. I was told that I would have to wait 30 minutes to get a room. I went back at 3:30 and there was still no room ready for me. I was told to come back in a half an hour. I went back at 4:15 and they still didn't have a room. Finally the front desk person started questioning about a room for us. We got the room at around 4:20ish. If check in is at 3:00 p.m. why don't they have the rooms ready??? You are expected to check out on time, 12 p.m.