Contact Motel 6 Corporate

I am staying at the motel 6 in apple valley california. And the front office tells me that i am not aloud to go to my rv in the night as much as i want nor can my dog be in there to secure the rv. If i am paying money for a room wich gets me away from home and i am not disturbing anyine why cant i go to my own RV when i want

I booked a room last night on 12/28 and was supposed to check out but due to me getting paid early I decided that I wanted to pay for another night, So I go down to the front office and as soon as I walk into the lobby I say goodmorning and the hotel manager Margarett says bye so I said excuse me and she started getting loud and cursing saying "Are you paying or not? Because I need you to get your sh*t and get the f*ck out my hotel room." So I say "I was coming to pay for another night but you are being so rude and disrespectful and not even giving me a chance to speak". She then says "no you dont have anything to say to me you can get your sh*t and leave my goddamn hotel. I already have the police coming do I need to have them come for you too?" So I said " im finna leave im not paying for another night because your getting loud and being extremely rude". I then proceeded to go back to my room to get my stuff and my 2 younger kids to leave and before I can even get a chance to open the door to put my things outside the manager comes busting the door open telling the police officers to come to my room because I wont leave and the officer told her it looked like I was leaving and she told him well she needs to go now because she has a mouth on her and im not going to deal with it and walked off. I would like a full refund please because my room was trashed and dirty the bath tub/shower was broken and still had hair in it as if it was recently used my sheets had dry blood on them it was a total mess and a disaster I was completely disappointed. I pay money to stay somewhere and get disrespected for no reason its unacceptable especially if your a manager.

Did you know that the hotel6 in great falls,MT has closed and still charged my wife 853.00 for a room she never slept in. I would like a representative call me or e mail me for a refund and to help your security department get to the bottom of this.
Thank you
Steven king

11/26/23 - Stayed at the Motel 6 in Cocoa Beach Florida on 11/25/23. The 1 person staff at the front desk was nice. The motel itself was nasty, dirty inside and out and overall disgusting. Roaches on the floor. Beds did not feel clean. Refrigerator was nasty and dirty. I am so disappointed. Stayed here several times in the past and was nice and clean with reasonable rates and well run. The motel is now totally appalling. Felt like I was staying in the ghetto somewhere. Felt dirty being in the room and not safe. Doors are disgusting and locks broken. The front desk guy said that they are remodeling and were working on the downstairs rooms. Right now though, they should be shut down and not renting rooms at all. You allow pets to stay. No pest control. No cleaning with disinfectants. No one at the front desk 24 hours. Closes at night. The city of Cocoa Beach should shut it down until it is brought up to human standard for safety. Left at 2:30 AM because I could not stand to be in that room. The pool seemed to be clean but that was about it. I do not appreciate paying $170.00 to stay here and should be refunded.

I’m a single father of two and I was recently displaced back in September and had been staying at motel 6 in Hammond since and paying daily. Apparently there was some sort of discrepancy about the payment that I made yesterday because I book through hotels.com and I paid for the wrong day. Instead of being contacted and being able to resolve the issue management waited until this morning 10/28 to call the police and have me escorted off the property. No one contacted me before hand nor was i even given a chance to rectify the situation. This is very humiliating and embarrassing. I was customer for almost two months and I struggled to pay daily and to be treated like this is unacceptable.

I have been here going on 3 weeks.
No housekeeping services, you have to go to the front desk if you need to Anything after a week? Then the pipes busted today flooded the
Building Room That filled up with water. All on my belongings.
The fire alarm would not stop going off for about 3 hours. Can't use the bathroom brush my teeth or even shower the whole day. Because we have no water, we have to wait own front desk to open our doors individually. Because the key card machine stop to working.
So every time I leave my room. I have to wait on someone to come back and open it. And where the water has spilled over all the carpet the whole hotel stinks.

There was no refrigerator and there was no ice makers that worked we had a baby that had to have food refrigerated and we couldn't even do that so I said ok I'll get ice and put it in the trash cans and it will stay cold that way but when I went to get ice the makers were not working so there for the food got spoiled it was a inconvenience and out the pocket expense the people that work there keep giving me the run around and tell me athey don't know when the manager will be in or she just left or they don't pick up the phone it's very frustrating and they are very unprofessional I would like to be refunded for my stay

Bottom line, Motel 6 Shrader Rd Richmond VA has the WORST staff I've ever seen. They accepted the payment for a guest's room for 2 days by a type of "assistance" program, which they had no issues with. But when the guest checks, they don't even check to see if name matches or anything, they tell her that since no ID, even though they confirmed she is paid for, THE CLERK TOLD HER SHE CANNOT HAVE ANY TOILETRIES, TOWELS...NOTHING since she didn't match reservation, yet they didn't even check that! They also said "crisis better find another hotel for you." Which is outright discrimination based on so many factors. That is just HORRIBLE to do to someone for no reason at all, and just no concerns at all by any of them.

After reading the reviews, your experience here will be 50/50 based on chance. My experience was horrid. Arrived around 6pm, it was busy and was tired from a long day.
First problem, checked in and found the room wasn't serviced or stripped and not properly sanitary clean. In other words, front desk person, who apologized said he was filling in for someone and I believe he was given a hard time by housekeeping who all left him with messy unrentable rooms at 5pm and went home.
He was very nice and said when he had a moment he could find out what was going on and the two of us ended up servicing the room enough for overnight stay.
What made it horrid was the following day I was taking the blame because he shouldn't have rented the room, how did he know, the employees left him without completing their job, including head housekeeper not checking rooms for cleanliness.
I stayed 7 nights and received no service, any day, it's possible the room hadn't been serviced prior atleast 13 days before my checking in, there was a nasty smell of urine and the following morning asked front desk if they could atleast clean the sticky gross smelly floor. I was gone most of the day but it was never done. I went and purchased cleaning products, washrags and sanitizing wipes, kept room clean myself. With the total disrespect for my health and safety while they did nothing the following days to make it right, I'll be contacting corporate about being compensated some. Bed also in bad shape, drive further north on I5 and get yourself to Everett Motel 6, the employees there stay until every room has been checked. Hardworkers!!

My dog has been suffering with kidney failure , I am currently struggling with housing issues, booked a 2 DAY STAY at motel 6. my dog couldnt control his bladder and went pee on the bed ON ACCIDENT, i tried to clean it, called front desk and went down to the receptionist to see what i could do about it , they told me all i could do was take a new sheet and that was it. The following day (when it was a different staff) i had extended my stay and they moved me to another room, this staff who was not there for the pee incident called my room to tell me I NEED TO CONTROL MY DOG, EVEN AFTER I EXPLAINED MY BABY (MY DOG) HAS A SICKNESS.

I was placed in the motel 6 thru dss and the rooms are infested with roaches instead of treating the hotel to get rid of the problem they only spray when customers complain which makes the roaches run to another room the people at the desk was very rude about it as well

To whom it may concern,
My name is Hollie Bishop and I have been staying at the 75050 location for a year now and I've been treated horribly. I have a heart condition that has worsened this year and it is keeping me from getting around as well as I'm used to. The "managers" at this location are disrespectful and don't care about their customers nor do they care how we are made to feel by them. Like I said, I've been here a year and have had many health scares during that time. I have had to endure constant badgering, threats of being thrown out, daily, and I was recently locked out of my room, put out on my doorstep, in the freezing cold all because I was late a few hours on paying my daily rent. I have a MAJOR HEART CONDITION and this is how I'm being treated!? I have always paid my bill. Whether it was late or not.. it got paid! Here it is SO close to the holidays and still im being harassed on a daily basis.
Three weeks ago I had to go into the hospital over the horrible way I was being treated the night before by 'managers' and their nasty hateful remarks to me because I didn't pay when they told me to. Sometimes my hubby's home by 5 and sometimes it's 9 but we always pay. On this particular day, I was in the doctor's office being treated for "stress induced hypertension" and because I didn't call the office and tell them about my emergency, they called animal control on my service dogs and literally had them removed under TOTALLY FALSE PRETENSES! THEY REPORTED THAT I HAD "ABANDONED" MY DOGS! I was only away from my dogs for maybe 4 to 5 hours and out of sheer hatred or indecency, they lied to have them literally taken. This caused my dogs to become anxious and scared unnecessarily and I was once again SO terribly upset that I almost had a major episode AGAIN! My service dogs are very special animals. One is a Medically trained service dog that will always alert me if my blood sugar is at a dangerous level so I don't die. My other dog is an emotional support dog. Not only does he comfort and calm me down in different situations but he is also a special needs dog. He has seizures and requires medicine sometimes. They didn't do anything to anyone to have been taken from my room over a totally outrageous lie.
Thank goodness the animal control man recognized my dogs behavior and knew instantly that they were specially trained and extremely well behaved so he acted accordingly and waited until I could be reached before leaving the motel property. Upon my arrival back to the motel, I recognized the silver 'dog catcher truck' and immediately went into a fit over the mere thought of them being hauled away for being late on daily rent.
Am I wrong to feel totally violated? Y'all tried to take my animals away because of what? Being late on a payment? Are y'all trying to kill me? Your aware of my heart condition and yet you tried to have my service dogs taken over what? A power trip?
I thought you were a "pet friendly" motel? That didn't sound like pet friendly to me. I'm making a formal complaint with the media and some not so friendly lawyers on Tuesday day the 22 of November if I don't receive an adequate explanation on why the Motel 6 franchise thinks it's okay to be inhumane to humans and pets and treat us 'tenants' (I've lived here a year) like dirt. I am giving you the chance to explain how/why y'all think it's legal to lie and have pets taken from people out of spite. I've never caused any problems. Never been vindictive over all of this treatment and even offered to help out even though I can't do much. I deserve some kind of compensation for my suffering or some sort of retribution for my dogs in this matter. You can contact me anytime for my personal account or if not, my legal team will reach out very soon to you.
With respect and appreciation, I thank you for reading. I would appreciate a timely response on this matter.
Thanks,
Hollie J Bishop

1410 N State Hwy 161
Grand Prairie, TX
75050

Mold in room floors not cleaned.. smokes detector covered up with plastic and I ask for refund and I couldn’t get one and showed me to different rooms the other room had flies

Personal information was given to people. not listed or recorded as guests associated or otherwise authorized by ( myself)
Their has to be a privacy law that protects consumers from gathering information about registered guests . This information has great hostile situation and I am flabbergasted that an employee disclosed personal information.

I was employed at Motel 6 Lincoln, Nebraska, Airport, 3200 NW 12th St. from 9/2021-10/2021. I have called the Motel 6 several times requesting my 2021 W2. I've contacted your HR department several times I have been getting the run around with a lot of excuses.
Could you help me resolve this problem for my W2?
Thank You
Robert V Garcia

Was treated horribly and rude I believe because of my race.
Asked To stay another night after checking in to a room that had none of what I paid for and nooney back for the difference in rooms.
Was told a rate for the 2nd night that was 60 dollars more than the one listed on the website, and was ignored by staff while I was trying to see about another night.

Upon checking in to a dirty room with soap stuck on the floor dirty floor not swept or mopped blankets with cigarette burn holes, not once did room service offer to clean or provide fresh daily amenities suck as towels shower soaps or hotel hand soap toilet paper. Or a bag to throw the trash out of the bins. They had hired someone to pressure wash the sidewalks and my room was flooded with water and dirt and house keeping didn't offer to clean or provide a mop I asked if they had anything they gave me stained towels and said throw em away when your done. I've been staying 2 weeks and one more to go. With booking error and miscommunication and trying to keep my room I ended missing an ultrasound appointment for my high risk pregnancy that I've been waiting 2 months for on the phone with customer service for help and was treated awfully by man named Nick who smacked his lips and pretty much told me he was stumped and wasn't trained to help took 20 minutes to get to an escalated agent for her to hang up.... The door latch gets stuck and sometimes can't open the door. The door doesn't close unless it's slammed rocking the walls and window. Super loud neighbors

I had been staying at the Motel 6 in Alvin Texas, when they started the remodel and painting of the building. I stayed in room 120 on the side of the forest and the last room in the back. I had just bought a brand new car, 2018 Chevy Equinox, black in color. They had painters that were painting on the opposite side of the building from where I stayed and parked my car. My daughter had told me that there was paint on the passenger door. I looked at it and they were little spots of the paint from the building that landed on my brand new car. I did not tell the manager at the time because I had a lot of stuff going on.
I’m now taking time out in response to the service, the quality of the room, the bug issue and paint that landed on my car on both sides and towards the front. The following day we were leaving and they had finally covered my car with plastic and another car that was two cars down for me. I would like to have the paint off my car that I just bought in June 2022. I take care of my cars and I’m really upset as the painters and the manager probably seen the paint on my car and said nothing. Also I had three cats and a 14-year-old daughter that I had with me as we’re going through a transition from living in an apartment and moving into a house. I requested for a room downstairs as I have knee replacement and I’ve been having a lot of pain to be able to walk up the steps. The room that he gave me head humongous dead cockroaches and had not been cleaned for a while. The room was never used unless you had a pet. I had a potty box and cleaned it multiple times of the day and my cats do not pee on the floor. While I was there I was helping housekeeping and vacuuming and cleaning the room as she was extremely busy with the rooms that she already had on her list to clean, so I was trying to help her out. I paid my money while I was there and we were there for almost a month. I did a walk-through when we left with the manager as they were going to move us upstairs so that that room could be remodeled. And he knew that I was already in a lot of pain as he would see me walking. He was trying to get us out and not return to his hotel ever because of my cats. My cats were not tearing up anything or peeing everywhere except in the cat box. So we left and went to the Webster hotel where they didn’t have carpet or a bug infestation problem as in with Alvin.
He later put something across the bottom of the door to slow the buds from coming in. Outside the building there was a lot of dead bugs and none of it was cleaned up and you had to walk over him to get to the office which was disgusting. I had to borrow the broom from housekeeping to sweep in front of the room as there was a lot of dead locusts grasshoppers and roaches. When we went back he refused to rent to us because of my three cats. I am 51 years old and I am responsible for my cat and I clean that potty bites numerous times in the day and I replace the cat litter so that they wouldn’t want to P other places . He was rude and mean as if I did something wrong when I was helping him and his staff to clean up around in my room and outside of the building. I paid my daily fees for the room and was appalled when he said that he did not want us to come back. I cleaned that room completely before we left and he did a walk-through and then he started nitpicking on stuff that was already there and trying to blame it on us. There was numerous times we never had housekeeping so that’s why I took it upon myself to find a broom or the vacuum to clean the room and pick up all the dead bugs or live bugs in the room.

I am HOMELESS, had to use Visa (which ex already committed FRAUD with) police, victim services were involved. I did NOT have these funds, but had no other choice. This was one of the more reasonably priced motels in the area. Oh boy, what a mistake. First of all, they put me in a different room from the one I did the reservation with. When I opened the door, what a SMELL. OMG I do not know what it was it made me sick, gag. You know what, I did NOT complain. I sprayed, got all soap out cleaned the room myself. The FRIDGE had a HUGE BAD ODOR as well, making my stuff smell. WOW!!! I pay for THIS??? Bed looked not like they had washed it and the curtains had stains on them as well. When it came to leave, I HAD to beause of my situation (domestic, violence, trafficking etc.) and I went to a women's shelter. The guy at the front desk WOULD NOT compensate me AT ALL for any days that I ALREADY paid for, but would not even be there sleeping in that shitty terrible environment of a room. WHERE is the customer service? No MANAGER No OWNER??? I called Booking.com they are good to change things, they are WAITING to get a hold, in touch with the motel. I ALREADY called he will NOT let me talk to anyone else, and they will NOT help to change the dates. I left Thursday, and was PAID UP until Sunday. I NEED and WANT someone to make this right, and give me some money back.

Pictures were nice actual hotel rooms were God awful!! Nothing was clean!! I’ve never been so uncomfortable in a hotel. We had to buy our own cleaning supplies and bedding it was so bad. I will never stay there ever again. Location is horrible as well. I’d like to know what the possibilities are of getting refunded for cleaning supplies bug spray and bedding

my wife and I are having our 20th wedding anniversary today. my wife reserved a room for two days thru booking dot com.

Well the lady here right now said we have to come back tomorrow.....she doesn't know how to check us in. she told us no refunds and she is lazy and clueless on what's going on.

my kids are in another room......the lady earlier did her job just fine.

so now on our anniversary we are sleeping in the parking lot.

Karen lee

8649908577

I called again and she claims they are full. I went and paid for another room but she still says the same thing

The lady just told me she doesn't care and used profanity.

Wow.....that was uncalled for
I told her I was going to call management and she said to tell you she doesn't care. I tried to record it but ....

This lady has no place working there with such bad customer service skills

I reserved my room on hotels.com I spent a week in Panama City at a condo waiting for my daughter's Cheer camp to start in fort Morgan so if it was just going to be me I could stay at a lower Budget motel cuz it's just me after dropping my daughter off and getting her checked in at camp I return back to motel 6 Gulf shores Alabama and noticed that the room that I was giving room 106 was infested with roaches nats and the ceiling in the bathroom and in the mainstay was all molded I went to the customer service office at the hotel they switched me to a different room was very nice at first I went and checked out room 111 at the time I saw no bugs no mold after staying a few hours I did notice a roach but I killed it and thought maybe it'll be okay it has been absolutely the worst experience that I have had not only has it been full of roaches smells loud everything was falling apart the phones lightning hit hit I do understand they were waiting for a motherboard for their phones but that should have been listed when someone makes a reservation so they know what to expect once you get down here there's not a lot of options just to up and leave and go to another hotel because everything is always so booked and they know this I pay cash $760 I got no receipt you could look on cameras and it could show what I paid if needed. Saturday the 16th I checked in I stayed Saturday night and all day Sunday and this morning I woke up and I had bugs crawling on the wall right above me I cannot handle it anymore I had to throw all of my groceries away and when I went to the front to try to get my money back the lady bluntly told me I would have to get it back from Expedia after showing my frustration she slowly started to say oh well I don't keep enough cashier oh well I can only do one day or I can only do it on a card it was poor professionalism and I will not stay here again if I had the time I would take this further but I want this to be listed so no one has to go through what I went through.

I have stayed in motel 6 for the last 3 days I've been in room 116 twice and room 15 I had to move out of the first night and slept in 116 I was put in room 115 the next day got 116 the next day and still in 116 the same bed skirts are on the bed the same stains bodily fluids walls are dirty bathrooms are dirty I left 115 the first day because there was black hairs all of my sheets they were not changed this is totally ridiculous you want someone to pay $129 298 if you use an app the the floors are gross furniture is not moved or cleaned under the door knobs the door jams are not cleaned nor or the light switches are under them this is the second complete I made one two days ago and said someone will contact me in 24 hours no one has still contacted me this is completely ridiculous unethical and unsanitary

I have stayed in Motel 6 for many years but this is the first time I’ve had this problem. I started using the phone app to make reservations and that seems to be the problem. On the last 3 occasions I made a reservation online with my specific requests. I need a non smoking ground floor room for my elderly dog who can’t climb stairs. However, when I arrived at the motel they could not honor my reservation. I want to emphasize that the staff at the motels were very helpful and friendly and did every thing possible to make my stay pleasant.
On June 3 I made an online reservation at the last minute in Pendleton West, OR When I arrived all the rooms were sold out but the manager found a non smoking ground floor room for me. The manager in Pendleton West is very hard working, friendly, helpful, and polite. However, the room smelled like a smoking room. I made an online reservation for June 10 in Pendleton West again. When I arrived all rooms were booked and the only available room was a ground floor smoking room. The room stank, it was disgusting but there was no choice but to stay in the room.
I made another online reservation for June 13, 2022 for Twin Falls, ID and requested ground floor, non smoking. When I arrived the desk person, Carla, politely advised me that my choices were a second floor non smoking room or a ground floor smoking room. Carla discounted the room which I appreciated. Since my dog can’t walk up the stairs and she is too big to easily carry I chose the smoking room. The room obviously smelled of smoke.
After these 3 experiences I feel that Motel 6 online reservation service is not being transparent. They are offering rooms that are not available when you arrive at the motel. It reminds me of the airlines overbooking seats. I think Motel 6 needs to resolve this issue immediately and create more non smoking rooms at the motel. I also think you should refund part of my cost or offer me some coupons for a free stay.
I expect a response to my complaint soon or will consider no longer staying at your motels.

Since you are not likely to be able to book your room directly at a motel these days, you must go through their booking company and a representative will book you if you are a 3rd party pay. Motel 6 was at once time, easy, cheap and ok for a simple nights stay for the money. After all, you only need a comfy bed and shower generally right?
I booked nearly a month at Motel 6 for my nephew as they were house hunting. We spent thousands of dollars and there is no such thing as a discount anymore for long term stays. In addition the weekends are a lot higher in cost. The last stay at motel 6 for my nephew came on a Saturday, however due to the weekend they needed to extend until Monday I called to book one more day and the cost was double of what I paid for the week days. Some were a bit higher but this particular day, booking wanted actually more than double. I was shocked as we paid for many weekends there and never had more than a $30 raise in price. I talked to the booking person about why and whether or not it would be better for us to talk to the hotel manager to see if that was the correct price. After a lengthy exchange in reasons and as to why I asked to talk to a manager at booking due to the fact the agent was being very rude at this point. He did say that I could cancel my booking if it was within the window which would be directly AFTER the booking was finished or after he took my credit card info. I said that I would get back to him after I spoke to both the hotel and the booking manager but he suddenly got very upset and told me my window for cancelation was now closed! I reminded him I had not given him my card information or talked to anyone else about the price. He said very rudely to go right ahead and speak to the manager then call corporate if you want (very loud) then quickly hung up while I was asking for the number. The hotel manager could only give me the senior discount which is pennies. How can an employee stay in a position and be that rude and unhelpful.

I checked in to Motel 6 and was given a room on a top floor with no chain on the door. The lock barely locked securely. I did not feel safe. Kept waiting on food delivery that never arrived and the desk employee was no help. I felt alone and afraid for my safety. I left immediately

I went to the motel 6 in troutdale and I knew being just outside of Gresham Oregon not to expect anything special it’s motel 6 we are talking about here but as I am homeless with my family while looking for housing here in Oregon I’ve had to go out to my truck a few times over because obviously when you have two small Children and I work odd jobs doing maintenance in and out of the parking lot I have been told we have to leave because I went to leave as soon as my kids wake up

The motel in Elk Grove Village, Illinois, at 1000 Devon, has had me on their do not rent list for the past six (?) years for an incident that never happened and was a couple of years prior to the new manager, Keith Hampton, was ever at that location. I believe that kind of discrimination goes against your policies. What can you do to remedy this situation?

I would like to file a complaint against Motel 6 for harassement, for calling the cops on me for no reason at all, for forcing me out the motel for no reason at all, for having other staff members harass me about getting out the motel and being told to never ever come back after I was told by the manager that I could extend my stay for another week but could not change rooms, I requested to also have a different room due to other guests outside my room door all throughout the night talking loudly and someone above my room running across the floor all day and night while I was there and it sounded like someone was trying to get in my room throughout the night. I was also told to sign paperwork stating while staying at Motel 6 that if someone comes to the motel and kill me that your corporation would not want to be held responsible for someone killing or harming me while staying there. I was also told that I cannot have friends or family members visiting me while staying at the motel, nor phone calls. I was charged a extra 110.00 that was suppose to be refunded to me after I left but has not as of yet. I tried to talk to the manager and the staff who called the cops on me and they refused to answer any of my questions or tell me what the problem was. The only thing they kept telling me is to leave and never come back ever again
The manager started switching my words around and lying on me to the police and trying to make them think that I was crazy and that he did not check me in which he is the person that checked me in. I am filing a lawsuit against motel 6 and corporations for this type of harassing activity towards me

We hv been here a couple of days. We left early one morning put towels n trash outside door. Wen we came back we wanted to shower n had no towels, I go down to get towels n we’re told they hv none for the guest unless it’s a new arrival. I m really disappointed that we r in able to shower, we hv worked all day n really needed to wash n had no towels or wash clothes to do so. I hope this motel get new management because this place has really gone downhill. The outside sidewalks n stairs, looks like someone took mud an spread it all around People hang out , n most r doin things that u usually don’t see done at a motel in less ur at a bad part of the city. It’s not somewhere that you would come back to if u were a tourist, well I’m not a tourist but. I m between apartments. Only a week thank god. The lady that is here in the morning, she has a don’t care attitude n gets smart with customers, it took us 2 days just to get a bowl of ice. The lobby is filthy n the place where we do our laundry looks like it hasn’t been clean in over a year. It’s not a clean place the floors in our room were filthy we we came the first night. Employees standing around , won’t even speak back to u even if you say hello. No to polite no matter who u talk to. But there were 2 men that did speak back at u one was in all grey n the other had a clipboard.

I stayed for a week in Motel 6 in Albert Lea Minnesota, never again! 1st complaint is I told the front desk that there is cigarette smoke coming into my room and the gentleman that didn't speak English very well told me that the third floor is smoking and I said "it's coming into my room on the 2nd floor and it stinks" to which he kept replying there's smoking upstairs, really didn't seem to care. 2nd complain is after my room was cleaned the floor had not been cleaned and the sheets had been changed with dirty/badly stained, disgusting sheets so I had to get clean sheets and remake the bed myself. 3rd complaint is no hot water one morning and same guy came to my room and turned on the water as if I'm too stupid to know how to turn on hot water and kept trying to tell me 70 degree water is hot water and I told him I would bet the breaker tripped on the boiler but he kept trying to make me think that it was fine. Very overall disgusting experience. I stay in Motel 6 a lot including a 2 month stay in Gulf Shores Alabama with no problems ever! My suggestion is get someone else to run this hotel or close it and protect your name.

The motel had no hot water and tefused to give me a refund id like yo get my recund this was a huge inconvenience

Absolutely disgusting rooms. We checked into one room, filthy disgusting and shower didn't even work. Second room, again Absolutely disgusting and filthy. I took pictures to prove it.

I will never stay a motel 6 again especially $118 per night!!!!! I will also let all my Canadian travelers know to avoid this place at all costs. Absolutely deplorable, disgusting, filth.

I will gladly share my photos to prove this review. The Kingman, Az Motel 6 is a dump.

This stay was not pleasant at all and very nasty for my daughter who is on disability and paid 500.00 for a week .Check in was 2 /1/22 checkout 2/8/22. When we tried toget into room we couldn't and they tried to reprogram key still nothing.The maitenceman had to let us in.when we walked in it was so nasty. There were roaches everywhere and I noticed there was no smoke detector it had been ripped of the wall
The light over sink barely worked The sink was clocked up and roaches coming all out it. We took pictures went back to office and he said come back in the morning I will put you in a another room We did same story for 4 days.We couldn't sleep at night time for roaches crawling on us and on food in microwave. They were on the toilet when you say on it. We both have Aurora immune disorders and this was so nasty. I would like a refund of her money. I have pictures and if not resolved I'm contacting the better business bureau with them. Thank you

I used Google search to make a reservation at Motel 6, Mammoth Lakes. The first website I clicked was a link to Reservation.com, which I did not know?

The site represents itself as the site for Motel 6 reservations. In fact it routes you to reservation.com, charges excessive fees, 30% higher than Motel 6, and then keeps a nonrefundable $19.99 service fee after you discover the dishonest representation, fraud and theft. I called 855-956-2201, spoke to three people to request a 100% refund of the $142.21 they charged for 1 night, check in 9/12 and 9/13 checkout. They all said they will not refund their $19.99. I canceled this reservation within 2 hours of making the reservation.

Motel 6 should refuse to do business with Reservations.com

Owners (thieves)
Mahesh Chaddah, Yatin Patel
doing business as:
Benjamin & Brothers LLC (??? why hiding behind this name)
390 N. Orange Avenue
Orlando, California 32836

THIS COMPANY AD SHOULD NOT BE RATED NUMBER 1 ON GOOGLE SEARCH

Reservation.com should be banned from the internet and not show up on a Google search for a Motel 6 reservation in Mammoth, California

FYI, I made a reservation with the hotel directly for $102.74 total so you see the difference and misrepresentation I consider fraud and theft

Maybe Motel 6 can refund the $19.99 stolen from my by Reservation.com

Reinhard Ludke

Your motel 6 in Altoona Iowa was horrible first the lady told me that my room price was 100.79 when I booked it online it said I was only pay around 75.00 we stayed the because it was close to adventure land and I didn't wanna drive 2 and a half hours back after I was checked in I was standing to side and to police officers came in so we go walking to our room the hallways were not clean they had trash on the floor carpet looked like it has never been shampooed the building it self smelt dirty so we get to our room it was 222 first there was no smoke detector in the room wires where hanging from the ceiling two light where out in the room there was mold above the bathroom shower around the toilet on the walls where dirty there was cob webs in the corner above the entry door there was cigarette holes on one of the comforters there was cigarette holes all over the vinal flooring the floor looked like it was never cleaned there was 2 phones in the room the one next to the beds was not working the air conditioner only work on low I have pictures of the room when we checked out we told the guy about everything and his response was what to u want me to do about it I will never stay at a motel 6 ever again in my life I would like a refund

Motel owner of 133 s delsea dr, Glassboro, NJ has been stealing our employees for years. He comes and takes all of his employees from our fast food by lying to them that he will give them more money. We certainly don't appreciate him doing this as it is extremely unprofessional act. If we see him one more time around our store, we will get him arrested for trespassing and other charges. He sits in our lot for hours and watches our employees. Please stop him from coming otherwise, we will have tons of legal issues

Approximately 6 weeks prior to our travels I booked 2 rooms at Motel 6 in Montpelier, Utah. I spoke with Larry when making the reservation. He was very nice and helpful. On the day we were to arrive, we were running late and wanted to ensure there would not be any issues at check in. I called more than 5 times between 2:00 pm and 8:00 pm with no answer at the hotel. I then called the 800#. I was told there was not a reservation for either of the confirmation numbers. We arrived at the hotel and Larry was working the front desk. He told us someone had canceled our reservation but he would be able to still get us two rooms. The rooms were quite run down and less than perfect when it comes to cleanliness. The worst part was one of the rooms had definitely been smoked in and smelled horrible. We knew we didn’t have any other options since we were told we were getting the last two rooms. I am requesting a full refund for the room that smelled so badly that we ended up all sleeping in one room. Feel free to contact me to discuss in more detail. I may be reached at

Me and my boyfriend have been staying for over a month at Motel 6 in Catoosa and stayed in multiple rooms and stayed in one rooms with bed bugs and report it to the manager and she said there is no way this hotel has bed bugs and she said it came from us or outside and gave us new sheets and told us to go back to are room and we was talking to a worker here the next day and she said that she reported bed bugs in the same room a week ago and just today the manager stopped my boyfriend and pulled out the paper review and asked him if he wrote it which I did but I thought she wasn't allowed to ask people who wrote reviews and wanted to be left anonymous she couldn't ask and I have picture of the bed bug bites and have one of the employers to back me up so please do something

Where to start Paul Pelino an wife been , staying at your motels for past,3yrsfrm SantaMaria Ca ,to San Luis Obispo Ca ,a Mgr you brought in name Josh kicked us out of all themmy,wifewe are, Seniors an handicap, We need to talk ,Call me Heisreallyno Mgr Thkyou Paul Pelino

First we made reservations about 6 weeks and requested that we be put in a ground floor room. We arrived and was told that all the first floor rooms were already given out. Second thing is when we arrived in our room it smelled like smoke, the sheets looked dirty, the floor tile is peeling back, we also had to sanitize the desk top, counter top, night stand, table top. We are really disappointed with this room and will not be staying at another Motel 6 or recommending anyone to stay at this Motel 6.

SIR/MA'AM

I wish to relay this story to you as I can't help but think this one particular location of your Motel Chain is doing you more harm than good.

A friend and I just returned from a road trip from Michigan to Texas. In pre-planning the trip I suggested to my friend that we use Motel 6's as our logging as I've found them in the past to be very reasonably priced and of suitability for a simple nights sleep.

Our first night out (Wed. April 7th) was spent in your establishment in W. Memphis Arkansas. All as expected....
The next three nights were spent in your Terrell Tx. establishment. Again, all as expected....
The last two nights were spent in your Lubbock establishment. THIS IS WHERE THE PROBLEM(s) EXIST!

We attempted to check in at 3pm on the 11th. The lady at the desk was very very frustrated as there were others desiring to check in as well but she had no rooms available due to them not yet having been cleaned. She explained that her cleaning staff showed up late and that they didn't like her very much thus there was a feud going on between them. This was apparent as she tried calling them on a hand held radio and none of them would respond. When asking when a room might become available we were informed at five pm. I wish I would have simply accepted that as a NO VACANCY and moved on....but I didn't, and we took a room. This is where the plot thickens!

As we walked towards the room we observed the pool was closed due to being out of service. Even though looking forward to it as we did at the previous Motel 6, we knew we could live without it. We then entered our room at which time we discovered it was filthy. The beds had been made and there were clean towels on the rack (minus a bath mat) but it was clear that was about all. Deficiencies listed below....

1. The floor was so tacky (from who knows what) that with every step your feet sounded like they were pulling off from fly paper.
2. One of the lamps above one of the beds had a burnt out light bulb in it.
3. The remote control for the TV wouldn't operate....upon examining it, it was soon learned that it had no batteries.
4. There was only 1/2 a roll of toilet paper on the dispenser and no other rolls available.
5. Even though the room was labeled as you entered as "None Smoking" it was clear that it had been used for smoking as it reaped of the smell and there were burn holes in one of the blankets. (and I don't believe that was from just the previous occupant)
6. When I went to put my hat on top of the clothes rack I discovered the dust was so thick that it was apparent no rag had crossed that surface in probably weeks.
7. No Phone in the room however a hookup outlet for one existed above the stan that's between the beds. I reported this to the desk clerk as we didn't want to be accused of taking the phone. This didn't seem to bother him which caused me to believe he was already aware of the fact that there's no phone in the room...or possibly rooms.
8. And the biggest obvious problem (no doubt fire code violation even) was the smoke detector which was of the kind that's wired into the ceiling missing from it's outlet and just laying on the desktop.
9. The outside courtyard was a mess....cigarette butts covering the sidewalk and grassy area everywhere! There's a small concrete area in the middle of the court yard with two benches to sit on. This area not only had cigarette butts encompassing it but birds had been obviously using it as their dump site for a lot longer than just a day or two. No way would anybody want to use those benches to sit on as they were covered with bird droppings.... All that simply suggests that this area is never cleaned!
10. Upon leaving to visit relatives after our first night stay, I went to the office to tell them that fresh linen on the beds wouldn't be necessary but we would like fresh towels and a bath mat. I was told that since we booked the room for two nights that they don't normally come in to change the linen anyhow but if I wanted to leave the dirty towels in a plastic bag outside the room they'd leave us new towels. They handed me a plastic bag and I complied with the request. Note however....when we got back to our room late that afternoon they had picked up the bag of dirty towels but failed to leave any clean ones. I went back to the office to obtain some and they told me to just find one of the cleaning ladies that was out in the area and ask them for some. I complied and did find a lady that assisted me by bringing us towels. This action of not cleaning the rooms when booked for more than one day surprises me as I've stayed at many motels for more than one night and they've always came in the next day to provide clean towels. Even your Motel 6 in Terrell just days before did.
AND THE LAST ADVENTURE FROM OUR STAY AT THE MOTEL FROM HELL WAS...
11. When checking out I asked if they had an ice machine as I wanted to throw a couple scoops ice into a small hand held cooler for the road. The good news is, they said me they did....however the bad news is....they said it was out of order! -to be expected-

Sir/Ma'am - as you can clearly see, this is not a good representation of your chain of motels. I appreciate you, "leaving the light on" but please, make sure this particular venue comes up to par with your standards and worth stopping at.

Thank You,
Jimmy L. Emory
Booked the nights of April 11th and 12th 2021, under the name of John Terry

We have stayed at motel 6 in Gordonville pa at least 30 times or more in the past 25 years always was great price and service we were there aug11 12 and leave on 13 room was not clean it was old found multiple bugs in room no room service not enough towels in room for guest the man at service desk I believe was owner of that place was very unfriendly and disrespectful to me when I asked for more towels do to his attitude we will never stay there again

My friend Ken Geesey called and made a reservation on March 13th 2021 to get a room on March 14th 2021. They told him the room would be $70.00. When we came to get the room on March 14th 2021 they told him that he didn’t have a reservation,they finally found the reservation and charged him $115.00. We get to the room 111 and pull down the sheets to find bowel movement on the sheet.we went to the desk to have them come change it. He said he is not a housekeeper,and if we wanted new sheets we would have to change them ourselves. I told him that it was nasty . I changed the sheets. He had nothing to say about the sheets. When we are paying this kind of money for a room I expect the room and bed to be clean. I also took a picture of the sheets. The motel 6 was on speedway blvd Daytona beach Florida. I think my friend should get some type of discount. He has been a wyndum member for years and has stayed at this motel 6 for about 15 years. He talked to tamera on the 13th and she said it would be $70.00.

When we arrived there was a party going on at the pool complete with whiskey beer and marijuana and a bunch of drunken people who were swearing while my eleven year old daughter tried to swim now its 5 hours later and the people manning the office have joined the party i want my money back. If we survive the night that is.

Motel 6 Lakeland Florida Worst place I have ever stayed I get into the room and went to the restroom and decided to take a shower I was soo hot and tired I looked in the tub and there was pubic hair all inside the tub /shower. I was so tired from our 11-hour Drive I said screw it and clean the tub I took a shower or at least tried to take a shower no water pressure. Grrr so I decided what the heck I'll go swimming so I went into the swimming area and the entire swimming pool water was covered in some sort of greasy residue.. so no swimming. The entire Motel 6 area had young black men everywhere they were going in and out of the rooms my husband and I felt very unsafe plus somebody had used their hotel key to get in the swimming pool area and proped the gate open so quite a few Neighbour kids we're going swimming. The noise level was unreal the voices and yelling started at 2am and lasted until after 6am . At checked out there was a young Hispanic lady that knew no English.

The ads offer up to date rooms and free wifi. I've been here 3 weeks they raised the rate of the room after the second week. I've never been able to get wifi. I dont even have a garbage can in my room and housekeeping hasn't checked on it 1 time

I have stayed at motel 6 located in white house tn many times and never had a problem till the past few visits. The staff was not the problem other them the manager, I think his name was Sam. Sam lies to the customers about the problems with some issues with the motel. My complaint is it's over 100° feel like temperature and the a/c does not cool the room. In fact the a/c was not even kicking on the compressor to begin to cool the room. When I asked to move to another room, I was told no other room was available, other then upstairs and one part in the room is handicap so this would not be an option for us. This was very upsetting and I had a pet as well that suffered cause of improper working equipment. The manager said it needed time to cool down and to just let the a/c run. 2hrs later no change in temperature coming out of the a/c. I understand when things don't work properly. And employee's don't no if there is a problem unless it's reported. The staff are friendly and nice people and I'm sure would do all they can to right the situation. All I ask is what I pay for and that is the the equipment to work properly. The laundry washing and drying machine is also not working either. I've never had a problem here, and don't want to cause a problem here for complaining. Some places will not let you stay anymore for complaining. I don't need contacted back. Please just help the hotel get things fixed properly so other guests will have a pleasant stay as I have many times before. This motel has been very quiet and peaceful to stay at. Any help to them would be appreciated for myself and Future guest that stay. If you contact the manager on these matters It could cause issues with any future stays I plan, cause I complained, so keep that in mind before contacting the manager please. I do not won't my complaint to effect any future stays here. And fear my complaint could effect future stays if the manager was to get upset about my complaint and assumed it was me considering I informed him about the problems. Help is all they need to get the problems fixed. Not someone informing them about a guest complaint and chewing someone's a$$ about it. It happens, things break or malfunction. It was just my bad luck a day or two when I stayed and things didn't work properly. And it costs alot of money to fix stuff and it could just malfunction again. Overheads a pain in business. Again, be wise before contacting the manager about these issue, for I don't want to not be aloud back to stay because I complained. It's 11pm now and in my room the temperature is warm and not cold like other rooms I have stayed in. Even an employee said her room she stays in don't get cold. Heck, if the funds are available new units in some rooms may be needed. A good a/c tech could evaluate the units and confirm the bad one's. This problem is fixable. It was just one of those days when bad luck happened. It's understandable, just upsetting and rough when it's hot and you needed that cold air to cool the room. If you have some older a/c units from other locations that are in good working order, heck send them to motel 6 white house Tennessee. It'll keep costs down for them. No guest should suffer the heat as I did tonight do to no other room available on ground floor. I'm dealing with it and will only because this place has been kind to me every time I've stayed, and has been my first pick of hotels to stay at in this area for over 3yrs. I want to continue to come here to stay for a good peaceful nights sleep and service of good people. I think it's just time to fix some things that needs fixed. Thanks again.. p.s The pool needs fixed as well. Lol

I rented a room 07/05/2019 motel 6 sheldon-gurley Prescott AZ86301-86303, I am trying to prove I rented a room between 22:00-23:30 and for some reason there is no record of me ever checking in I paid 130$cash and presented my I.D.to the front desk clerk and I thought it was room by 234-235 I may be confused but I dont think so I'd appreciate a response at your earliest convenience thank you