Contact Nabisco Corporate

Oreo cookies have always been one of my favorites. I recently purchased a bag of double stuffed Oreos. I don't know when they did this but there's not nearly the frosting in the middle that there used to be, the packages are smaller and the prices are higher. I do not buy them as often as I used to. I'm sure I'm not the only one that has noticed this. Consumers are getting ripped off. Thank you for letting me vent.
Lwagner55@msn.com

Not good

The last three packages of Chips Ahoy we have bought have 1/2 of the package is in crumbles. We buy a package EVERY week, so this is 3 weeks in a row. Perhaps the packaging facility has a problem. Perhaps shipping. Perhaps the Kroger here.
I just thought you needed to know. We don’t want to change brands. We LOVE your cookies.

NABISCO PREMIUM SALTINES ARE A CRUMBLY CRACKER! YOU CANT EVEN SPREAD A TOPPING ON THEM WITHOUT THEM FALLING APART! POOR QUALITY!

Nabisco used to be one of the leaders in baked products. Now it’s products suck. Along with their customer service. I buy their soup and oyster crackers. They used to be crisp and a nice cracker for soups. I had a car accident tgat broje my jaw and am on a soft diet buying 5-6 bags per week for soups. Each week for past 8 weeks it’s been a different surprise including: big clumps of hard unbaked dough throughout packages, stale crackers, and now crackers are like little lead sinkers clumped in pairs with little crunch and act as big belly bombers. Called to complain and asked to escalate to quality control. Had a very disinterested employee who threw 2 coupons at me. Who cares about 2 stupid coupons, ( certainly not Nabisco!)
Fix u’r product!

Gentlemen:

This is not a complaint, however something you might wish to be aware of. I was cut off three times trying to call the 1-800 number, so I decided to send an e-mail.

I purchase a lot of Nabisco products and especially a lot of Wheat Thins. I opened a newly purchased box of Original Wheat Thins yesterday and I thought something was off with my taste buds as they didn't taste right. I have never tried the Tomato Basil Wheat Thins, however these had a hint of Tomato taste. My boyfriend did not taste "Tomato", however he noticed right away that they weren't the Wheat Thins we love.

I thought I should report this as it could be that this was a one time "fluke" or it may have been a packaging error on a larger scale. This box was purchased at United Supermarkets in Midland, Texas. The outside and inside packaging were completely sealed.

Thank you.

Susan Riek

I recently purchased our weekly family size package of Double Stuffs. I was extremely disappointed when I opened the package to find a total of 9 cookies missing from the package! I'm not sure how that happened, as the security seal was still in tact. Possibly due to the coronavirus your quality control staff is reduced or something but it was very disappointing to buy your cookies and be shorted that many in one package! This will definitely make me rethink my weekly purchasing choices.

NABISCO HAS A DRIVER FIR THE COMPANY
LOCATED IN GEORGIA THAT IS STEALING PRODUCTS AND TAKING SNACKS ABD GIVING THEM TO HIS FRIENDS AND STORING THEM AT HIS HOME HE DRIVES THE 18 WHEELER NABISCO RIG AND HE GOES BY THE NAME DOUG SOMEONE NEEDS TO INVESTIGATE HIM IN SUCH A TIME AS THIS IM SURE THE COMPNAY DOES NOT TOLERATE STEALING this is me reporting what I know is theivengly going on within the company costing the company more money lost

I purchased Nabisco Ritz Grab & go Expiry date 8/28/20 lot # 10:21 BI4-4 Handy snack 12 pack, upon opening 4 grab & go went to apply cheese to the cracker & notices a discoloration of the Cheese not ORANGE but GREEN so nasty was glad I did not ingest it but wanted to let you know my sheer disgust , as in a normal situation that would have gone into one of my kids lunches who most would not have noticed if open at snack time so not sure of the shelf life for said product maybe is should be shorter

I am not really complaining. I bought two big boxes of ritz crackers. I have a dip (soft) and the entire box of ritz except maybe 2 or 3 crumbled I could not even pick them up carefully after a rew crumbled they just fell to pieces. 2 boxes. I know we didn't crush either. Would like to be able to dip without using a spoon. Thanks

I went to bite into a cracker there is a hair in it, disgusting I would like my money back and I can send you the cracker so you can see that it is truly stuck in there.

Bought a can of Nabisco easy cheese and the cheese won't come out. Have to throw the unused can away. The scan code on the can is 4400004552. Dot 2P M5706 is also a number on the can. The expiration date is 25 Jan 2020. Thank you.

I purchased a box ot Chocolate Chip Teddy Grahams a few months ago. They have an expiration date of 06/2019. I just opened the box last night and ate a couple of them. They tasted absolutely awful and the chemical smell coming from the package was nauseating. My question is just if they are harmful in any way. I have several small grandchildren and I would have felt terrible if I would have given them to the kids. We used to buy Teddy Grahams all of the time and everyone loved them. Now I doubt that I will ever buy them again. So sad that a reputable company like Nabisco put a product as disgusting as this in stores.

My complaint is about your sociables crackers for several months now i have had a problem with almost all the crackers being broken into little pieces. I keep buying them in hopes that it is a isolated incident but after several months i see it is not. If this continues i will not buy this product anymore.

We buy Nabisco chocolate chip cookies ONLY and we purchased a family size bag ( as usual due to it being one of our grandson favorite cookies) and the last 3 bags from Wal-Mart ( Hwy 16 Denham Springs Louisiana) we have had " dried up broken cookies EVERY TIME we are a Nabisco family. I refuse to bring them back to Wal-Mart because I am quite sure that we will get the same dried broken cookies I will be shopping elsewhere from now on. I have NEVER had to complain to Nabisco but this is ridiculous.

just want to tell you i do love your Oreo cookies, but because of your stand in supporting the LGBT, Personal i can no longer buy your products, i look at my beautiful country, an see how people will do anything for a sale and i ask where are there moral, how where this people raised.

There was 379 companies that supported the LGBT across america and you are listed as one of the supporter, this is wrong, it has been wrong for close to 5000 years, but because people believe they live onto themselves they continue to do things that destroy the family!, instead of trying unite it the family as God Created it. if you believe this act is right how can two men have a baby, how can two women have a baby, its just not possible!!!,

so i am not writing this to change your stance, just letting you know i cant support you. thanks Pastor Jerry Rohrmayer

We bought some chips ahoye chunks. When we opened them up and took one out it crumbled. All the chips fell away from cookie part. We buy two of these a week this is the first-ever that we were let down.

Loved Better Cheddars for YEARS...purchased a box today and the cracker has changed...MUCH smaller and a LOT thicker. Doesn’t even taste the same. EXTREMELY DISAPPOINTED AND WILL NEVER BUY THIS PRODUCT AGAIN! Sad because I LOVED these crackers! Huge waste of money!!!

WE PURCHASED A 12 PACK OF OUR FAVORITE NEWTONS. THEY WERE GRITTY AND SANDY TEXTURE. WILL NOT BUY THEM AGAIN!

My family is big fans of your ranch wheat thins. We eat a box or two every couple weeks. We have received our fifth box of ranch wheat thins that have been plain in a “ranch” box. Very disappointing. We buy from super target in Blaine MN.

I've purchased several boxes of Vanilla wafers and they we're burnt so bad and I'm very dissatisfied.

I have always loved Ritz crackers but now find myself totally disgusted with the quality of the crackers recently. Sleeves of crackers that are nothing but crumbs is the norm when I purchase a box of crackers. They instantly are reduced to crumbs and I cant put anything on them. Please consider going back to the old recipe so that I can once again enjoy your crackers.

I know it is futile to complain because I will get no results. wont be purchasing oreos, graham crackers, chip ahoy, vanilla wafer. You've upped the price.
They are made in Mexico, taste like garbage, subquality .
Jobs sent out of America, anerican jobs lost.
Your 2 faced sell out, CEOS, turned coats get raises on the backs of the poor who buy your products, and dont carecabout their country. Traders
Hopefully enough former customers

Customer Service,
I associate the brand "Nabisco" with excellent products. Not so for the bags of chips I purchased today, MAY 2 at a Walmart in Tucson, AZ. The chips are so salty as to be inedible. Throwing the entire bag away.

PRODUCT DETAILS:
7.1 oz bag of Ritz Crisp & Thins 50% Less Fat, Oven Back Original (With Creamy Onion and Sea Salt)
06NOV19AX209B4
Numbers associated with product scan bar: 44000 05041 2

Hopefully this feedback will be useful for your quality evaluation team.

Regards,
Eleanor O'Toole

I got a box of Nabisco graham crackers today at the store, with the idea of making Lemon Ice Box Pie for Easter. What I found when I decided to have a snack today, was that the crackers were smaller, the ounces were less and now there aren't enough crackers in one packet to make the crust. Yet they cost more than ever.
Last time. I feel cheated. They look different as well.
You lost a 60 year customer.

I love Honey Maid graham crackers. I just opened a package of your crackers and they honestly tasted terrible. They were not stale but they smell and taste rancid. I was unable to eat them. Just wanted to report my disappointment.The date was still good and I had them stored in a cabinet where I always keep them.

I purchased a box of Nabisco, Reduced Fat, Nilla Wafers, for snacking on a trip that my husband and I were taking. They were hard, over-cooked and burned. We ate some of them but to do so we had to dunk them in our coffee. This is the first time I have ever had a BAD box of these wafers. I am sending this complaint to you because the store where I purchased them from (Stater Brothers) has no control over what is in the box. I have attached a picture of the box, cookies and the code. Although it would be nice to have the box of cookies replaced, I am asking for nothing except that you might check quality control "before" these cookies are boxed, and you might be able to recall any that might still be on the shelf before you get other complaints. Thanks for listening.... Suzanne Dyer

I purchase today a pack of a Nabisco thin vanilla cookies. I brought them to share with my grand children and as they were enjoying your delicious cookies I was left with like four. So as I was eating the last two I crunched on some yellow glass. Yes you read it right yellow glass and I still have the piece of glass and the package of cookies. So I'm very disappointed because I love Oreo cookies to death but what if one of my grandchildren would have eaten a cookie or maybe they have ingested glass I don't know. But I know what I crunched on and it is a piece of yellow glass. Very disappointed

I'm very un happy with these crackers when inwas younger you would get a stick to spread on the cheese on the cracker now you domt they say dip n go but ur cracker is to big for the little pocket of cheese

I bought a box of good thins that were obviously something from the scrap pile. The crackers were all limp along with a giant glob of cracker matter. I would suggest quality control needs some supervision! I would like a full refund for this purchase.

My cracker are burnt. (See picture of cracker sitting on my box ).The whole box was overcooked to the point that they don't taste right.

I've never had burnt Nabisco Crackers in my entire life.

Thanks,
Patrick

My name is Bree Lowery and I LOVE Wheat Thins crackers. The only problem is that they only come in 7 flavors!!! :0 :0 I wish that I could get them in more of a variety. Please create a new flavor if possible.

This is a compliment, not a complaint. I was shopping at Hannaford's grocery store on 2/18/19 at 1 pm. I wasn't able to reach a product and was looking for help. A vendor was packing the shelf with Nabisco products and noticed that I needed assistance. We made eye contact and with a warm, friendly smile asked me if I needed assistance. When I told him that I couldn't reach a product, he immediately said "I'm sure that I can help you. He had to climb up two racks to retrieve my request and even brought the remaining product forward for the next person. He was gracious and kind. Too many times, customers complain but forget to give credit to employees who go out of their way to lend a helping hand. I don't know his name but I can tell you he was a young man, probably in his early thirties, maybe 5'3" with a short haircut. I hope that you can identify him to acknowledge his good deed. He is truly an asset to your company. Sincerely, Carol Mendonca, Taunton, MA

Bought 3 boxes of Lorna rooms cookies code 16jun19ap328 4 space 3 space 1and opened 1 put in each box and were all crumbs afraid to open the rest. Judith Weisenritter 8800 s Harlem ave #2049 Bridgeview,Illinois 60455. (773)206-1834. Thank you.

The Nabisco Soda crackers have either been burnt or taste like a perfume. I have been so disappointed in the last 5 packages I have bought. All of the Snack packs have been burnt and the original size pack has a perfume taste to it.. Not happy..

Every morning, we have Nabisco Honey Maid Graham Crackers with our coffee. We give a small tidbit to the dogs. For the past several months, every single box has roughly 50% broken crackers as we take them out of the box. We thought at first it was due to rough handling by our local HEB Store, Lakeway, Tx, but the nature of the breaks is so consistent it has to be a problem at the factory. It's not a problem for us, but we keep thinking about kids trying to make smores. The crackers (the ones that are not already broken) are very difficult to break on the perforated lines. What has happened to this mainstay of American snacks?

It Seems That It Is Impossible To Buy Containers Of Oreo Doublestuffs Without Both Cookies Being Broken. You Know How Most People Eat These Cookies. So Scraping The Cream Off The Cookie Is Impossible And Messy. I Have An Idea That Will Fix This Problem Without Retooling And Appearing To Be Conssious Of The Problem And Have Found A Fun Way To Deal With It. I’m An Ex-Design Engineer Who Is A Fixer. I Was In The Food Industry Years Ago If You’d Like A Videoof The Problem No Problem. I Can Draw Out A Solution. If You Are Interested, Reply To My Email Or Call And Leave Message On My Cell 631-807-0982, And I Will Get Back To You.
Cheers!
Mike

I just wanted to let you know how disappointing that I am in your Graham crackers and bills wafers. When I was a child, they were the best in the market. They taste as if you don't care about your products anymore. What happened to the original recipe? Name brand products was a big deal when I grew up.

We love the Nutter Butter sandwich cookies, but the last pack we brought was mostly single cookies with no peanut butter cream. What happened?
Where is Quality Control?

I am so upset with your corporation, Mondelez.
You have totally destroyed every product, of every company, you have purchased.
Ritz Crackers are not recognizable, top flies off when you try the to spread to cheese' etc.
on, there is no salt (important feature), no color, substandard ingredients from god knows where.
Saltines is now a ridiculous name, cause there is no salt. Stop with the sea salt, it is horrible, with no flavor.
We need iodized salt! Put the salt back on on all crackers. You have totally ruined Wheat Thins. I pay a lot more
for other crackers now, but I can and do enjoy them.
Also, we need gluten, only a very, very small portion of the population are allergic to gluten. The rest of us actually need
it.
So many things have been altered by inferior ingredients, uninvested labor in under privileged countries, unsanitary conditions. Live worms in chocolates, some chocolates contain beetle bugs, etc., no extra charge.
Vegetarian soups have “try me with free mystery animals”added, again no extra cost.
All of the above so you make money without spending any. You think you are fooling us, or worse that we are too stupid to know or care what we consume. As of late, if I eat or drink an item I am familiar with and a find that is “off”, I immediately check to see if the original manufacturer sold out. Every time a sale has happened!
We have a right to know where our purchases are produced and processed. You don’t want us to know it comes from Thailand, for example, where they feed the shrimp to be exported, pig poop. What happened to pride in your products, ethics, and self esteem?
How do you sleep at night?

Ritz crackers have been my favorite for as long as I can remember, however for the past several months they have not only changed in packaging but it is impossible to spread anything on a ritz without the cracker crumbling in your hand. I am sick of crumbs and will not buy another box of nabisco ritz! Half of the sleeve is useless!!!!!

I bought two boxes chips ahoy original .when I opened I found one of the completely scrumbeled . it's not chocolate chips its like bread crumbs

My husband has Ritz Round Crackers and peanut butter for supper. He has eaten this same thing for years as usually he eats late at night and this digest better. For a long time, we have been very dissatisfied with the crackers. They are so crumbly that it is impossible to spread peanut butter on them for they fall to pieces. They seem to be not cooked well or the ingredients are not right. The boxes of crackers I purchase at Sams Club are absolutely terrible, and the boxes I purchase at Wal Mart, so far, have been good.

I sure hope this problem can be corrected because my husband sure does love Ritz Crackers.

Sincerely,
Glenda Flynn

What in heavens name did you do to the CHICKEN IN A BISKiT baked snack crackers? Did you bake them too long?

They used to be so light and airy - now they are as hard as pretzels.

Will not buy these any more cause I doubt they will ever come back to the light and airy they used to be.

You killed a delicious cracker.

Bought Two Boxes of Chicken In a Biskit (Family Size) Both Boxes have zero seasoning on the crackers.
Best By Date: 06MAY19 AH 215
Barcode: 044000002930

Cheez its I purchased were burnt and mainly crumbs. This was the 2nd box I have purchased this month that have been like this.

I bought a box of Chicken in a biskit and they have zero flavoring. I have the box and the crackers. I will keep both for future reference. I would like another box of 12 oz chicken in a biskit provide by the Nabisco company.

Ritz crackers. I purchased at Tops market (receipt gone) and tried to use for a party tonight. EVERY sleeve dis.integrated to crumbs! I have never been more disappointed in a product, had nothing to make party favors on. The amount of crackers already changed to much fewer and the price increased 30%. Now the products is useless.

You put LEMON in “Nilla” vanilla wafers!!! You not only ruined a previously perfectly good wafer, you did not even bother to make the counterfeit wafer obvious! No big pictures of lemons, only a little “artifical lemon flavor” note on the box. I have been (note: “past tense!”) a fan of Nilla vanilla wafers for years, using Nilla vanilla wafers as the only brand of vanilla wafer for my stovetop cooked, home-made banana pudding. Not even my 15 year old boy, who eats anything and everything, would eat it. We THREW AWAY a huge double recipe banana pudding, complete with meringue! Such perfidy! For shame! Who would have thought for one moment, that I cannnot trust Nilla “lemon” wafers!
If you want lemon, then change the name! Lemon wafers! Whatever, but do not ruin a classic! Sadly, you have already done so.