Contact Panasonic Corporate

I purchased my ccordless phone on 11-17-2018 and also purchased the 2year warranty as of a couple of weeks ago the phones stop working ,I thought maybe it was the batteries so I purchased new batteries that cost me $23.00 for 4 new batteries yet the phone still did not work,I have gotten the run around from one department to another ,I also emailed my issues to the company I have yet to here from them all I want is for my phones to be replaced.
I rate my experience with this issue a ( 1 )

I am trying to unblock a phone number. When I contacted Panasonic help desk to speak to a tech person it will cost me $26 for help. Another call tells me wait time for a two is 20 min at $9. I do not believe that after buying your product I have to pay for help in solving this problem. I have a Panasonic HD Link2Cell Cordless Telephone with Digital Answering Machine, Model #KX-TG885SK. It is not a cell phone, each handset has its own base. The main base is plugged into the wall. If you need to speak with me, 732-742-6034.

I received a birthday gift from my daughter who resides in England. Panasonic Lumix DMC-FZ330 (FZ300). Fabulous camera. However, the manual/Guide that came with it is of no use to me whatsoever. It is written in French, Spanish, Italian and German ......................... I think that I may have even seen Swedish! I'm English, Panasonic is based in England? Do they really think that the English have no need of a manual? I have called, e-mailed and gone on to their website. I have gone into their support section/manuals .......................... OMG it's madness, there is no way to print out their manual. Yes, I have downloaded them to my computer, but I want one to hold in my hand when I need to refer to it out in the field, so to speak. I am a pretty savvy photographer but have ALWAYS used Canon, again fabulous photographic equipment, and ............................... their manuals are in English, plus there is always a human being at the end of the phone line ready and willing to help. I have just ordered a manual (written in English) from AMAZON - what's another $20. Take heed, if you buy from Panasonic, make sure to ask for a manual/guide written in English.

I called to ask a procedural question re: call blocking. I was conned into payng $5 for the privilige of paying an addition $26 to speak to a live expert, not a Panasonic employee, but a service you use to avoid spending the money to help your customers, and making them pay themselves , ie., to fleece your customers and save your company money. I will contact my credit card company, complain to them fleeced out of money by Panasonic. For a lousy $5 you will get bad press, you will be added to the list of complainants, of which there are so many already, I found out, too late. I will certainly advice my children and grandchildren, and my friends to alert their families not to buy Panasonic phone products.

I have a friend who did Panasonic a favor, he got someone who has a business to order 50 laptops: My friend gets laptops for himself, forever, at a whopping discount; So, it seems that one hand washes the other, when it comes to making money for you. But not when it comes to taking care of unsuspecting normal customers who buy phones for their homes. We will see about that. And, shamefully, my credit card company will put yet another asterisk * after your name on their list of companies complained about IF YU DO NOT REFUND MY $5 WITHIN ONE WEEK FROM TODAY, THAT IS, BY OCTOBER 10. And don't tell me I have to get it from Justask. I am your customer, I bought the phone from you not just ask, as a consumer i expect the vender to stand behind his product after the customer paid you, the vendor, for the product.

thought I was talking to a Panasonic service: apparently you employ justask to take care of YOUR customers and want to charge them for it (after spending money to buy YOUR PRODUCT!!! I was told I have to give a REFUNDABLE $5 ON MY CREDIT CARD. I thought Panasonic would answer my questions and give me back my $$. Apparently I was connected to a service called justask, when I clicked on the website for "{Panasonic).
I got a written message from "greg" who I thought was a panasonic customer service person; He gave me an answer which showed he didn't read or didn't understand my message: he said "I usually just save it from the block caller list: " ???????? my question was,, after saving it to the caller block list, two options appear: save? and clear? how do I know which to choolse to complete blocking that caller???????

So, I WANT MY $5 BACK!!! And I want Panasonic customer service to answer, clearly and completely the perfectly clearly stated question I gave, to what was, on the list of websites, PANASONIC.

I bought an jetforce upright bagless from fingerhut 3/31/15 bought the service plan I had problems from the start with it shutting off so I contacted fingerhut they said to call you I did said to send ot to Wisconsin and pay shipping well I didn't have it so I kept cleaning it using it the best that I could it would run for a bit then shut off nobody ever got back to me I had to buy a vacuum today because I just cant do it anymore this was a waste opf my money and nobey helped me thank you

MY TV PANASONIC 32E201DX LED SET ,PURCHASED ON 31.01.18.THE DISPLAY WENT DOWN COMPLETELY BLACK ON 20.06.18 AS A RESULT I COULD NOT SEE ANYTHING, SO I CALL THE CUSTOMER CARE AT 20.24 HRS A MADE A COMPLAINT , SINCE THEN I CALL MANY TIMES, I MAILED MANY TIMES, SIMPLE NO RESULT . THREE DAYS HAVA PASSED I CANT SEE MY TV , THIS IS COMPLETE HARRASMENT AND ANNOYING AND DISGUSTING. I AM ATTACHING MY INVOICE COPY OF MY PRODUCT.PLEASE DO SOMETHING THAT I CAN SEE MY TV AT THE EARLIEST, IF POSSIBLLE BY 22.06.18

I am visually impaired and need to use a headset with my Panasonic KX-TG585SK system. I previously contacted Panasonic Phone Support by phone and was told to purchase headset KX-7cA430 to use with the above phone. I purchased the KX 7C A430 headset which works fine for the first two or three calls and then goes to a humm noise. If I wait a few days or use a different phone, the headset will work for two or three calls and then just a 'humm' - no sound or dial tone. I tried on two occasions today to get assistance from Phone Customer Support. I was referred to sales which was of no assistance at all. Panasonic supports only interest is collecting $9.95 before offering assistance. I am not willing to pay the $9.95 because I think they will recommend the same model headset (KX-7C A 430 that they previously recommended and that does not work. I think Panasonic should stand by their product and provide free assistance.

im purchase a cordless phone in Nov 2017 By Jan 2018 2 of th hand sets quit working.
Customer is not existent. takes for ever with. the phone maze. If you get a rep they don't understand English.
I tried to explain I can't attach receipt from my Mac, and I don't have a fax set up.

I have asked to be contacted and I get the same form emails!
poor product, no servicrQ

My mom ordered a 32" Sanyo smart tv for myself (her son) in Philips, NJ to send to myself (her son) in Olean NY. The clerk in electronics made my mom start an online account to order this tv. After doing so, the clerk then handed my mom her receipt after the purchase went through. I (her son) received a email that the order was ready to be picked up where I am. I then waited and ten minutes later received a email that the order had been canceled.

I called Walmart.com then spoke, to a associate named Dwight who informed us, that being that my mom just started the account , that day and tried to order a high priced item, that it had canceled the order and it would have to be verified with the fraud department. We were then told to try again in a hour, because he had to call the fraud department and have this verified.

I tried in a hour and the order was placed again, only ten minutes later to have it canceled again. I waited until the next day and called Walmart.com, to complain about this. The operator I spoke to informed me that it wasn't anything on my mom's end, that the system was going to continuously kick this order out for the tv, because it was a high priced item, and that it would come up to the fraud department every time i tried to order this, the associate also told me when i placed the order the second time, that it had to be from the same computer,phone, because it logs ip addresses, then told me that it was going to keep doing this.

I am very disappointed and mad about this for the fact of, if this is the case and everyone who has to start a account in the store and buy something of high value, that their order will be canceled, without their knowledge, if they are sending something to someone, out of state, or not in the store with them. This presents a big problem for Sanyo TV customers, who do not have a Walmart online account, and have to create one such as my mom, who now has had orders canceled twice on a purchase, because it was a "high risk item".

Even though she had to use her credit card, and show proof who she was, to purchase this item. My mom now has had to do a money to money transfer in Walmart just so i could pay for this item, which has created a serious issue over the course of three days now, and we are very unhappy with this whole issue.

I bought a 42 inch Sanyo TV. Then we had a power surge due to the lightning and it fried. So, I sent it in and also had a three year service plan attached. Sanyo customer service, well they sent it back saying physical liquid or cosmetic would not fix it under service plan.

I will definitely never shop at Walmart again and will share this information to all of my friends knowing that my percentage won't hurt but my feelings will be from greatly dealt with. Sanyo TVs are also very poor quality if they can fry so easily with a simple power outage.

My FZ1000 Panasonic camera was purchased March 2015 under a 5 year warranty back by Panasonic head office, for some time now on turning the camera on a box appears on the screen saying "mode dial not in position". Then it is then after some ten seconds this disappears meaning there is a time laps before I can take a photo.

As I give wildlife talks using this camera to the Wessex Camera Society this fault has become most distressing as the one reason I purchased this particular camera was it's instant usage. The camera has been returned to where I purchased it. London Camera Exchange. Bath. England and sent of to be checked, but supposedly nothing wrong could be found even though it is still displaying the same fault?

To the Panasonic complaints department. I have 2 Panasonic FX-MC 6040 Multi-function printer both less than a year old. Both having them same problem finally after 3 weeks of talking and arguing with customer service they decided to have me return items for review and repairs. Other than the damaged accumulators to the unit the printer were in new condition. But unfortunately when they arrived there was more damage done to them. Customer service dept. said that because they were damaged by shipping the warranty was cancelled. I ask them to file a claim with UPS since Panasonic sent me the pickup recites. The new excuse is that because it wasn’t packed correctly they could not file a claim.

Bread maker SDBT56P is not working. The machine has multiple problems!

I bought a Panasonic electric razor model ES-SL41 wet/dry, the problem was when I received this item the battery was bad, every time I charge it it would not last 10 minutes, I sent an email and received a called from customer service and they said to mail it which I did and I was given a choice of other 3 models to choose from, I sent the razor with the original package and a copy of the receipt.

When I received the razor it was a different one and was poorly packed and came with a stain and worst the battery still lasted only a few minutes? bottom line I was very disappointed with the razor and customer service in general. I bought this unit thinking Panasonic was a good product which was not and will not buy another Panasonic product.

We bought a Panasonic micro-wave machine from John Lewis just two weeks ago. The goods are faulty and dangerous - the door frame has melted and could well have set the house on fire if I had not been present in the kitchen. On calling your help-line we were told that the definition of a guarantee is now one of simply repairing faulty goods - how you could repair burn marks I am not clear. It would also mean driving 40 miles round trip to your nearest depot and the same again if and when you repair goods that are clearly not fit for purpose. Your policy of just wishing to make a fast buck will eventually catch up with your company and people will just not buy your products. On this occasion you and John Lewis have made £200+ out of me but it certainly will never happen again. Buyer beware!

Ordered a TC-50CX600U order #PNA-00086917 on7/3/15. Received on 7/13/15, Set up on 7/14/15, nothing, DOA. Called tech support and talked to Clyde, who concurred that the set was defective. He assigned a case #08146641to my problem and connected me with a Danesa and from there things went really bad. Suddenly, it was all my fault and they would have to investigate to see if the TV was defective. I told her I wanted the thing out of my house in three days or I wanted my money back. The TV is still here. After the way I was treated I don't plan on owning anything that is made by Panasonic in the future. Don't ever want to put up with this again!

I bought a Panasonic washing machine. I needed to get a few spare parts to replace the older ones and I was informed that it would take at least 3 weeks to be delivered even though the machine is still under warranty. This is not good! Especially since we now have next day delivery available to us!

The Panasonic customer service is a joke, and not in a funny way either. I called and got three recorded voice messages that after listening to the third message it sent me back to the first option! I was unable to contact a live human and am still waiting for a response from an email. Panasonic sucks!

This microwave started rusting after about 3 or 4 yrs. I didn't know what to do, so finally contacted Panasonic 4-28-15 & was told to stop using it & nothing could be done. They took no responsibility & did not offer me any assistance, not even a coupon. It was as if I had done something to the microwave. I always cleaned it out, did not leave anything in it. I have had other microwaves for years & they did not rust, they just became old.

I will never buy any of your products again, & will tell everybody that I know to not purchase "any" of your products. I am tired of companies making bad products & nothing being done about. I was also asked if I had my receipt???

In September of 2014 I sent my Panasonic DVD Recorder to The Repair Center in McAllen TX. All with their procedures. It is now almost 6 months later and they still say they cannot find the parts to repair the unit. I check with them about once a week. At first they sent it back saying they could not find anything wrong with the unit. It still would not turn on. So I paid them the required charges. When contacted they said to send it back again. Stating there would be no charge as they certified there was nothing wrong , so it was now under warranty. For a long period they said the parts provider was moving to TX so I waited through that period. Next they say they had the wrong part and needed to find the right one. I find it hard to believe that a large firm like Panasonic can not find a part to fix my unit. Most of my calls to 956 683 2930 are answered by Roger. Model #DMRES30VS. Serial # LP5CB009211. I have many other Panasonic products and am well pleased with them. Why can't they fix my DVD Recorder?

I am writing to express my extreme dissatisfaction with Panasonic Electronics. On 3/27/13 I received the DMP-BDT330 dvd player and would not turn on and the product was obviously defective as the front of the unit was bulged open where the top and bottom come together. After calling customer service or rather customer dis-service I reached a technical representative that, after explaining the situation and issue with the player, had the nerve to instruct me where to mail it to be fixed. This was a brand new unit sent by Panasonic that was defective, why would I send it to be fixed? I had to demand that it be returned and replaced with a new unit. At that point I was transferred to a unit supervisor to authorize a return. From this point on it has been a nightmare to get any status from anyone. There is poor communication, tracking and just plain bad service from every angle on this process.

I finally received a return authorization and return label and sent the unit back to Panasonic to the Texas warehouse. The unit was promptly returned and I tracked it via the return tracking label I used. However I still had to call Panasonic to get an update to determine if the unit was received. Finally I received a call from the Texas warehouse that it was received. The representative left a message on 4/8/13 that it was received and new unit will be sent from the CA warehouse.

No further information was available but that the warehouse would send an email with tracking information. I called today, 4/18/13 and still cannot determine the return unit has even been processed out of California. All the Sales rep could tell me was that her “superiors” stated that since I called on 4/10/13 that is must have been sent and expect it in a week or two. A week or two? This just goes on and on. I have been calling Panasonic off and on for two weeks now.

My only regret was that I should have just returned the unit and asked for a refund. I am still waiting for a dvd player that you took from me back on 3/21/13 and have nothing to show for it but again, bad service, horrible communications and just poor business practices from Panasonic.

You cannot in any way tell me that in this day and age of computers/electronic communication that your Sales Reps cannot confirm between the shipping warehouses, needed statuses to your customers. Computers track this stuff every day for hundreds and thousands of businesses worldwide. Amazon, one of the best businesses around have this capability and has not even been in business as long as Panasonic.

Needless to say I will never buy another product from Panasonic online or from any other merchant. You can bet I will send this email to any place on the internet that will post it and to the better business bureau. I will be updating reviews as well at other merchants like Amazon, BestBuy , etc. If I do not have satisfaction and status of when the new dvd player will be sent, by 4/15/13, I will be contacting my bank below and I will have the $212.99 charge reversed from my account. I also send this to a local law firm for review.