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Write for Us Starbucks Complaints Continued... (Page 4)
159+ reviews added so far. Upset? Call Starbucks corporate: 206-447-1575No Reviews
Tiia in Starbucks at tower bridge refused my 9 year old daughter from using their facilities, despite the fact that I have been a loyal Starbucks customer for 20 years, just because I had bought my beverage from Starbucks down the road. Tiia could see my daughter was in distress but she wasn't budging, great customer service and empathy Starbucks NOT! That's one less family to support you.
Starbucks - Shameful - I ordered a Grande Strawberry Acai Refresher - I received a 12 oz size drink - when I questioned the size of the drink - the service idiot stated a Grande is 12 oz - wrong - your website states Grande iced size is 16 oz - what a rip and all for the low price of $3.72 - loaded with ice and so only about 6 oz of actual liquid in your Grande sized drink.
I feel compelled to write this note to you because what I witness today, Saturday, April 9th at around 11:30am is not the first time and as a customer it is bothersome. You may not realize but it is a bad reflection of Target and Starbucks management. It certainly did not give a good impression of your establishment to customers. I was not the only customer that was bothered…
I am a regular customer of the Target on Capitola and basically always get my usual at your Starbucks kiosk. Today while I was waiting in line, and there were several other customers also waiting to be serviced, I witness Target employees inside the kiosk area questioning the Starbucks baristas while they were trying to service customers. I will assume these were either Target supervisors or managers by their tone and in the manner they were speaking to the baristas.
Not only were they delaying Starbucks customers getting their orders but they were loud enough for customers to hear what the issues/problems were. As I am also in the customer service field, I was bothered by their behavior and plain disregard for customers waiting in line and quite frankly for the Starbucks baristas that were working there at the time. And let me emphasize that the baristas were obviously trying as much as possible to keep the service flow moving while being interrupted. I actually felt bad for the baristas and I was quite bothered not only for me but for them.
I hope you take in consideration that customers also notice the behavior of supervisors and managers and the way employees are treated. Today was an example of how little regard you have for your Starbucks baristas.
I visited the Service Plaza on the Ohio Turnpike today at 8:30am. There were 3 of us. There was no person attending the counter. I shouted "Is anyone here"? Finally, the Starbucks employee surfaced with a frown. Shes was upset because she was working 12 hours (5:00am - 5:00pm). I refused to purchase anything from such a rude person. I went next door to Panera. I was greeted with a warm smile. I want Starbuck Management to be aware of this employee. She is not looking out for your best interest.
I got a coffee today and it tasted burned and horrible. I complained to the manager and she ignored me!
My wife and I had cappuccino's (20 Nov. 2015.) We noticed that the menu's had been updated., along with the recent upgrade of the café. While we are not complaining, we found that the sugar supplied, was in a glass jar. We are not sure why the sachets of sugar have been replaced with a glass jar. We were not supplied with separate sugar spoon, so we had to put the coffee spoon into the jar ,again, to get the right amount of sugar. Just concerned about contamination.
The bathroom at Starbucks west 86th st and Columbus Ave has been out of order for 2 days due to a light bulb not being change. This is a little much don't you think New York City? I know Starbucks as a company makes a ton of profit, especially at this location. You would think that they could at least have a working bathroom.
I have been buying starbucks by the bag from the grocery store. The bags use to have printed on the bag that if it was empty I could get a free cup of coffee. Not so any more. Its not printed on the bag and no starbucks will redeem an older bag even if a free cup was printed on the bag. I am sure you know what I am talking about. Is starbucks that hard up and to hell with customer satisfaction? I keep seeing more complaints online about their coffee. I will not purchase any starbucks bags of coffee any more.
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