Subway Complaints Continued... (Page 2)

The subway at located in a truck stop at the us20 &in15 split is the chinsiest subway I've ever walked into they short u on everything from cheese to vegetables I'm not impressed and won't recommend that anyone ever stops at this location ever u will not got what ur being charged for

I placed an order at the Santee CA. subway on Magnolia, and when I went to pick up my order, one of the sandwiches was incorrect. I wanted it exchanged for the correct sandwich and was treated very rudely by the employee named Lucia. She said the sandwich was correct Even though I showed her what I ordered on my app. She then dug through the sandwich to see what was on it, then wrapped it up and handed it back and refused to replace it with the correct one. This employee is extremely rude and the customer service is terrible! I want a refund for that foot-long.

Hello, i usually don’t do this cus im not a karen but my best friend went to subway at place vertu. Imagine being on break, eating ur sandwhich when ur bacon is RAW. Yes, RAW! She goes back and the lady starts arguing with her telling her no it’s fine. The bacon was literally white, gooey and light pink. My best friend asked for the people behind her their opinion, they agree with my best friend. The lady then told her go somewhere else for ur sandwhich. I just find it disgusting and absolutely degrading. Where did the good service go? If you don’t wanna work, we’re in Canada, stay home and you’ll get payed from the government. My best friend was shocked and when she told me, I freaked out.

I frequent subway. Very disappointed you no longer have sweet peppers to me this is what makes a sandwich. Huge mistake on your part for no longer having this option. Thank you

The subway in mayfield ky never accepts coupons, discounts or promotions in the store or on the app. The owner of the store says that his scanners don't work as to why he can't use in store coupons. He says the app is messed up as to why you can't do discounts and promos like the bogo50. But, I can order in another town and it works just fine. This has been going on for months! Is there anything that you can do since he owns this subway store? I mean it's ridiculous everyone in our small town is talking about it and believes he is just not honoring coupons because he loses money??

My Subway on Bessemer city Road in Gastonia North Carolina has change management within the last five months the new management is having a problem with the coupon to come in the mail now he saying it set Waze I’m not honoring any update coupons I think he wants to make the money all of it instead of taking the coupons

This complaint is about store# 1418-0.
Just to let you know, we had just finished visiting my dying father at the hospital. We just wanted a simple sandwich.
I went in to get a quick footlong tuna.
A homeless woman came in after me.
She approached me for money at the counter. Really? She was knocking against me. She wanted a sandwich from the workers but only had 4 dollars. This woman hung around begging. After I got my sandwich, the worker made a sandwich for the pushy customer. I have compassion for the down and out people but by the worker giving her charity, more and more will show up.
I don't want to eat in a soup kitchen with a woman begging for money.
This was a horrible experience.
I won't go to that Subway ever again.

My wife and I are in our 60s and on a very tight and fixed income so we dont get to eat out much especially in this Biden economy, plus coalgate oklahoma only has Subway sonic and a mexican restuarant, so we must settle for subway quite often when we CAN afford it.
Yesterday(Nov29,2022) I stopped in our coalgate subway to order mine and the wifes usual 2 footlongs(while we had a coupon that saves a little)and I began my order by asking the employee(most all these employees know me when they see me and this evening manager she knew what my first request would be) like I always do i simply ask that they turn the footlong bun on its side and cut it open EVENLY down the seam and not from the side cut which they do too fast and end up sweeping the end up high leaving about 2 inch of taller hard bun to eat(you need understand I have no teeth and i pointed this out as well) so the young lady remembered me and sad IIve been doing this that way since you asked last time and she began to cut as iI requested, and as she was doing so the other female(mid 40's brunette who always works with the female manager(owners wife i believe) and told her dont let corporate see you do that.
so I asked WHY and was told corporate dont teach it that way, so I then replied well corporate isnt paying for my sandwich nor are they eating it and I pointed out how they cut sweep up high and leave a higher piece of bun than i can eat with no teeth, she just rolled her eyes at me and then the female manager walked up having heard it all and i said SINCE WHEN IS THE CUSTOMER NOT RIGHT, the request was a simple one and the girl didnt mind it and she was helping me and I asked again ISNT THE CUSTOMER RIGHT ANYMORE,WHEN DID THAT CHANGE??BOTH THE MID 40S BRUNETTE(A REAL UPPITY BROAD TO BEGIN WITH) AND THE MANAGER JUST ROLLED THEIR EYES AND LOOKED AWAY. so i paid and left but overheard them berating the employee as i was leaving and this made me more angry.i would have preferred to talk to a human over this as im nearly blind in one eye and typing on a computer is no small task. but bottom line to me is ARE the two mid 40swomen right(the manager and the uppity broad??) are they right corporate has more say than a customer over such a simple request.????I tried calling the owner of record(a lawyer here in coalgate) but he wont return my call.I really want and deserve an answer from someone in corporate and i want the name of whoever answers me,has customer service turned so crappy that the customer is no longer right to make such as simple request.my name is Gary please call me and i feel im owed an honest answer from a human by phone on this,sooner than later...

I have tried this subway three time so far I got two blt salads one had spoiled bacon on one wasn’t fully cooked and today I ordered a blt sandwich I literally got two small pieces of bacon that were raw smashed in the middle of the bread I do have pictures

My husband and I ordered 2 subs today and the bacon was not cooked. You need to tell them it is supposed to be cooked.

I really don't have a complaint I don't understand why y'all pay these sports people so much money when y'alls food sells itself.

(Attached is my order) Called into subway on 10/26/22. Informed the young man and woman of my issue, I placed an order on the app and chose the incorrect locations. I chose algood tn and needed it to go to Sparta tn. Asked if this could be refunded or sent to the location I originally meant to choose. The young man said he’d call his manager and call me back. He called me back and stated he was not able to refund me, was not able to send it to the other subway location, and could not tell me when the manager would be in. Said to call back when he was there, which unsure how I’m suppose to do that when I don’t know when he is working. I call back maybe 3 mins later because it dawned on me that when I have had to have a refund before because I ordered on the app and when I got to the store they didn’t have what I ordered and the employee at the time was able to do the refund without the manager there to do it. Well this time I spoke with a very rude woman who refused to give me her name which made the situation worse and I could hear when she hung up on me because she slammed the phone down. Couldn’t believe I was just hung up on, a coworker of mine called in simply to get this woman’s name so when I do speak with the manager it can be addressed accordingly. My coworker called and spoke with the young man, she simply called to get the ladies name. The young immediately went in defense mode and said “we’re you cussing at her” (no cussing was involved at anytime during any interaction) my coworker stated “There was no cussing” the young man proceeded to then hung up on my coworker as well. I don’t know what makes this store think they can speak or hang up on customers. I just want my refund and this store to be addressed.

Manager of Lehi Subway on State St. Not only would not let me spinach yo my sandwich. But Manager scanned my 3 footlong doe 17.99 coupon. Said it was already scanned. Hander her a fresh one she cut out and said it wasn't valid. Cost us $30 plus for bad service.

I would like to make a complaint about calling in a sandwich at 11:15 at Walmart in St Helens there is a Subway inside and I went to pick up the sandwich that had been called in at 11:30 and it wasn't ready I told the lady I would go check out and come back I wanted to know why it wasn't ready and she said because she had been waiting on customers I thought the whole reason for calling in an order was so it would be ready for pickup when you got there I had to wait until 12:00 for the sandwich to be ready and the lady that I picked it up for said the meat was rotten and she threw up all night from eating that sandwich

Why do you send Coupons out to EASTLAKE Willowick, Willoughby,Mentor and none of our Subway will take them . I will not go to any of your Subway any more . It not right to send them out and tease us like that. You have done this two months in a roll to us.

Linda Morley and Kenneth Green

With a 20k sold out Luke Bryan Farm Tour in Fowlerville and a large festival in Fowlerville at the Fairgrounds Sept 17th i walk into Subway at 1:30pm to find only one person working getting slammed people upset and walking out i finally got my food and exited at 2:10pm this is unexceptable!! But we needed subs so i waited the poor guy working did a great job but this was very unfair to him as well!! Where were the owners, op managers and store managers???? Someone shiuld have been there for the customers with such huge events going in!! Apparently none of them care about their customers its very sad honestly but im not shocked!! My husband was livid as was i and we WONT be returning!! They need to learn to take care of their customers and employees!!

My 82 year old father went in one of the subways in Rome, Ga. My mother ordered 1 st. He ordered a chicken subway and was told they no longer have chicken. He was going to go to one across town, they told him to pay for the other one or they’d call the police on him for stealing even tho he was leaving the subway. You lost a customer for life from me. Fine with subway. Pitiful

Why is Sub Way going down so fast? Food is not as good.Employees are very unfriendly.The coupons from the mail are not accepted. You can't get a real person on the phone at any corporate telephone number.The employees I've talked to said " It's a desater working here"

Dear Subway,

I have a complaint.
I purchased a Foot Long Chicken Sandwich with a validated date coupon (Attached). However, the Subway refused to take the coupon and did not give me the discount. I had a "Get a Foot-long for $6.99" Coupon. Its expired date is 9/24/2022. I would like to have money back of $4.03 including 9% sales tax.

The Subway refused to give me the validated Subway Coupon Price. The employee told me that the owner changed the all the systems. I think that is not legitimate because the coupon I have is the official Subway coupon.

I would like to have the over charge of $4.03 to refunded to me.
Please mail me a refund check to me addressed below.
I am attaching the receipt and coupon.
Thank you very much.

Shun Suzuki
2637 Sacramento St
Berkeley, CA 94702

Ordered off just eat from my local subway to get 2 foot long sandwiches which came with hardly no filling for the money to be told by the shop manager there was nothing that could be done and to complain to subway. How very rude

Store: 11715 Address: 1931 E. Ben White Austin, TX 78741
My friend I went to Subway to meet a friend and get a sandwich Sunday night around 7:45p to the address 1931 E. Ben White Austin, TX 78741.
My friend placed an online order and by the time I arrived to place my order she was being put out the store along with 4 others. My friend Tamara Wilson (who is also making a complaint) did Not get her order. I went back 5 minutes later and the door was still locked. There are suppose to be cameras at the store location, so I'm hoping someone is able to see the time when the subway worker put everyone out the store. We went down the street to Wendy's and I decided to circle back to the store to get my friends order. To my surprise the door was open and the subway worker was serving someone else. So, I went inside and got in line. This was the 3rd time I attempted to get in the store to get my friends order. By this last attempt, I no longer wanted Subway but didn't want my friend to lose her money. The subway worker was so rude and slow. He decided to count money while I was there waiting - so I asked if he could get the online order that was place almost an hour ago. He told me I could leave. I told him - I would if he gave me the $12 back that was spent on the online order. He said he couldn't do it and proceeded to finally make the sandwich. This has never been such a horrible experience. The subway worker has never been so rude and non-caring about customers. After he finally took 10 minutes or so to make 1 tuna sandwich, he again - closed the store and put out the other 2 people in line. This guy was so disrespectful telling me I could leave. I've never been so insulted as I was tonight at Subway. If this is how Subway operate, I won't eat anymore subway from this day on. That worker did Not have a name badge on nor did he give his name. I called up to the store several times and twice he answered and hung up in my face. This subway worker doesn't deserve a job!

Went to Subway drive threw Friday night at 10:40. We called to make sure they were still open she said yes I close at 11 and I'm very busy with customers. She was not busy we were right across the street watching. So we pull into drive threw she ask how many subs will we need we said 6. She said I can only do 4 and then you will have to drive around again for other two. Then she tells us my husband has been at the fair all day and I need to pick him up. So it was obvious to us she did not want to serve us at all. She said she was the manager. If this is what is running your business I am sorry. I have spent most of my life in food service and this is not what I was taught. Never been so disappointed. This store is in Greenville Ohio on Wagner Rd. Looking forward to hearing from you soon.

Today around 11:00 am, I went to the Subway in Hoffman Estates on Palatine Road. Ordered meatball pizza footling. Employee gave me 7 meatballs (I know the average is 8.35) and REALLY skimped on veggies(asked for xtra tomatoes/cukes…got 4 of each. Terrible service. Will never give them my $$ again. Thought I’d give Subway a second chance. I did and you failed.

I mobile ordered a turkey wrap and received the picture attached. It was completely in shambles with most of the contents missing that I had ordered. Since it was a mobile order, I couldn’t have them remake it. This was the store in newbury park

Subway not honoring their own coupons. I entered a subway store #26851-0 at 576 Shrewsbury Comm. Ave. Shrewsbury, PA. 17361 and placed my order and the order was being made and they told me they don't take the subway coupon or no double meat on ham and turkey subs. I was very disappointed. If the order had not been already being made I would have walked out. I am very dissatisfied. with that Subway for not honoring the coupon or not being able to double the meat. At these time of gas inflation and driving to the subway to use the coupon is was very disappointing that they did not honor their own coupon.

I had two subway Club sandwich prepared the girl put much too heavy on the mayonnaise and the oil and vinegar. She did not give me a receipt I tried to return the sandwiches they tell me the managers is not here.The girl preparing the sandwiches did nspeak English I cannot communicate with her .

I was treated poorly today by your representative. She left her store for around 30 minutes with no sign posted that she would be back. She was in the bathroom etc…. NO SIGN. Then she comes back and starts yelling at me. I was in the wrong and I tried to apologize for it but she was not having it. She went to the store police and called the city police on me when I was already out in my car in a handicapped spot. Ohhhh did I mention that I’m a 64 year old black disabled unemployed woman who just wanted a sandwich. Now after living 2 blocks away for 30 years this Pam says she won’t serve me so I have to go to McDonald’s arbys etc…. And I had to send a friend in to by a sandwich for me to get the information I needed to file this complaint.

I ORDERED FOOD AT THE SUBWAY ON 107 BISCAYNE BLVD MIAMI .
ON WAITING FOR THE ORDER MY FRIEND AND I WITNESSED 2 LARGE BLACK RATS RUNNING FROM THE STORAGE ROOM.I COMPLAINED BUT IT WASNT TAKEN SERIOUSLY. SOMETHING NEEDS TO BE DONE.THE HEALTH INSPECTOR NEEDS TO SEE THIS

I politely and discreetly told the manager at Subway in Angola on Wayne Street about my experience. I received a foot-long that I ordered through the online app and it was not made as per my instructions. It was difficult to eat because it was so sloppy. I had missing ingredients. I had one piece of cheese per each 6 inch. (Should have been 4 slices) I told the manager that the meat was put on the top of the bread instead of the bottom and she told me that is how it’s supposed to be. I’ve never had a Subway sandwich made that way before and it made it very difficult to eat. Overall, I have had an unsatisfactory experience when placing my sandwich orders online through the app. Most of the time the sandwiches are not as indicated by the app. Mostly, my experience has been about missing ingredients or ingredients put on that were not requested. My overall experience with this manager on Wayne Street and Angola was that I left the restaurant feeling like she really didn’t care and she never even offered to make it right. I told her I have the rest of the sandwich in my vehicle if she would like to see it, she said nothing.

This is not my 1st time this has happened but upon placing an order the in order the representative working for Subway laid the food aside went to another customer while my food laid there unattended the 1st time it happened a fly landed on the food because it was being unattended this time there was not a 3rd person in line to be waited on my food laid there getting cold while I waited possibly another fly landing on the food this is something that can be reported to the health department and I believe that this should be addressed the employees that were working were rude. The store location is in bowling green ky at a local IGA market located on cemetary road.

I went to get subway on March 19 2022 in SE Calgary AB (the Township subway location). I got a foot long sub. When I got home I started eating it, a few bites in, I chomped down on something hard and upon pulling that item out of my mouth, it was a glass shard. We took the sub and piece of glass back to the subway we purchased from. they refunded us our money, but my husband noticed that one of the bread ovens had a visibly broken pane of glass on the inside of the oven.. he told the employee and she said it had broke the day before but no one has done anything with it yet. They continued to serve customers. This is unacceptable. They should have thrown all that bread out when the glass pane broke and replaced it immediately. I could have seriously done damage on my insides and or gums and teeth. Not to mention I am currently pregnant. NOT OK.

I ordered a chicken bacon ranch melt it didn't have no bacon or ranch dressing I also got three other sub's they they was not right the didn't put no oil or vinegar or salt pepper they didn't have tomatoes or mayonnaise they just made a big mess out of two of these sub's they have 4 people working and was not busy I don't see myself going back there anymore that was a bad experience thanks

My call in order was not fixed to my special instructions.
I can’t eat onions or green peppers!
They evidently did not read !
Shelbyville Kentucky 93,Howard Drive
Not the first time I’ve gotten the wrong stuff!

Jerod was something that no one could predict.
Cheating your customers and franchise owners on fake tuna fish is a corporate decision made knowingly.
After all of this, you guys then chose a purple hair to be your spokesperson??
Have you lost your minds??
I believe that you need to refresh upper management in order to be fresh as a company.....
Maybe follow Dominos Pizza's lead and simply stand up and take full responsibility for the insanity after firing the CEO and many upper managers..

I went thru drive thru at 720 west Jackson Sullivan Illinois, ordered a chicken bacon ranch Salad with lettuce tomatoes cucumbers and shredded cheese, 9.49 and I got chicken bacon ranch with spinach tomatoes and shredded cheese, so I took it back and asked them to fix it and second time I got chicken bacon no ranch with lettuce tomatoes and shredded cheese at 9.49 for a salad I would like it to be made my way thank you,, do not use my email because I never check it

went to your store at 1281 north Glenwood ave Dalton ga on 01/18/2022.Upon entering the store the male employee was sitting around playing on his phone. after walking up to the counter he was bothered that we wanted to order. He started fixing my sons order and my son asked for something extra and the employee says well you know that's gonna be extra..my son says that's ok.then the guy asked something else and neither my son nor myself heard exactly what was said. Since my son didn't answer him he laid the sandwich down and started fixing the Spanish guy who was behind us.Finally the female worker came over and finishwed the sandwich while the employee and the other customer were cutting up and being funny. If this is your customer service I feel sorry for your company. Both employees didn't look happy to be there but if not let them go to mcdonalds where this is tolerated. THANKS MIKE ELLENBURG

Was in Subway located at 720 carol ave Merced ca today and gave them my coupon that was sent sent to me in the mail expiring 2/13/2022. I went to use it there and it wouldn't scan so they refused to take it. It was for buy 1 get 1 free. I don't have the coupon as they took it and waded it up and threw it in the trash. I asked for it back and the girl said no it wasn't any good. I did use a coupon from the same sheet 2 days ago and it worked fine. It is very upsetting to be treated this way. I'm in there all the time. Had to pay regular price of $15.38 for 2 sandwiches. Don't know if I will return to that location again. Thank you for your time.

This is subway on ironbridge road near Walmart.
Worker came from back and did not wash hands. I had to ask for that to be done. Afterwards she kept pulling on her mask with gloved hand then handled food. Mask is germy and hers was too big. Felt as though food was being contaminated and overall good hygiene did not seem to be a priority

On December 3,2021 @ around 8:30 pm I had ordered some sandwiches and wanted to use a coupon that was buy a 6”sub with chips and drink for $6.99.. as I got to the store to pick up my food the employees said I couldn’t use this coupon and had to do a complaint about it.. so for 2 orders I paid $24.22 when it shouldn’t have been that much.. I pick up my sandwiches and when I got home which is only 5 minutes away my sandwich was so soggy I did not finish it.. I would’ve taking them back but the store was closed..I’m disappointed in all of this and I’m not sure I can go back to you guys again… This was the first time in months that I have ordered subway sandwiches and never was it ever like this.. Thank you

On December 3 2021 @ 8:40 pm I had placed an order for pickup and could not get the coupon to work . I ordered 2 6” subs with 2 bags of chips. And paid full price and my coupon was for 6” sub chips and drink for $6.99.. I got to the store and they said they could not refund my money back and had to do it this way.. I’ll say I was not to happy with the service or my sandwich. Sandwich was soggy and I couldn’t finish it and was unable to go back only cause they had closed @9pm..I will not be going back any time soon

The people that work there are slow. They should probably get more training and should also be nicer to their customers

I placed an order via the Subway app for delivery from the Pelham Road location in Jacksonville, AL. I didn't get the majority of my order. I ordered a foot long meatball marinara meal with chips and a bottled Sprite and a foot long ham melt meal with cookies and a bottled Coke. I only received the foot long meatball marinara sandwich and the chips. The Door Dash driver left the order on the steps and I could not catch her to ask her about it. I called your store and some boy, he sounded like he was late teens, was INCREDIBLY RUDE to me and told me that I could either come pick up the rest of the order or I could call Door Dash. I have worked with the public for years and that boy gave me the worst customer service that I have ever received. I asked for his manager and he was extremely pleased to provide it and that's why I am not calling her. I know how these things work and I could tell from his tone of voice that this is not the first time he has had a problem like this and the manager has undoubtedly backed him up even though he is dead wrong and a liability to the store. The reviews for this Subway all say how rude the staff AND manager are and now I see exactly what they are talking about.
I then contacted Door Dash and they said that because I remitted the payment to Subway via the Subway app, they could not do anything about it.
The bottom line is, Subway has my money and I never got the food and that is called theft.

River Road Subway for months have said no longer serving soup ?? I thought all Subways sell soup - weird but thought maybe due to covid. Went two weeks ago & asked they said now have soup but didn't have time to make this day ? 12:15 PM ? Went back again today they told me soup sold out ? 12:30PM ? I asked the girl about this she said was her 1st day & didn't know ?? I ordered a couple of 12 inch Cali Fresh turkey sandwiches got home & BOTH breads hard as rock ! would have broken a tooth eating those :( NOT happy at all have given this business lots of business thru the years and will go else where from now on as ALL other locations & other Sandwich restaurants serve soup AND not rock hard bread....Now I'm back at home w/ no lunch !

Signed previous customer

Deb Randall

Sunday October 23rd 2021 I went to Subway located at 610 E Baseline Rd Phoenix Arizona at 8:25pm and I ordered 2 pizzas with tomatoes, pickles and black olives. I noticed after I left the store that the pizzas were not done. I called the store and received an automated message. I hung up and called back at least 10 times but was never able to reach anyone. The next day I went and Anthony (the Subway worker was extremely high) informed me that the phone did not work and that a Manager would not be in until 2pm and I needed to come back then. He called someone on his cell phone and was speaking Spanish getting instructions on how to handle it. I could've became very sick due to the fact that Subway decided to serve pizzas that were not done but to further complicate matters I couldn't call when it immediately happened so I had to come back only to be told that the Manager would not be in until 2pm.

Stevensville, MD worst service ever will not refund your money when they are the ones that screwed up and didn't fix the problem
Subway Corporate - just uses the de facto that the franchise store has to handle it , so when you send in the complaint to corporate nothing gets done
do not consume here, go to a respectable business, they are fraudulent business with deceptive advertising and should be checked in on by the FCC and BBB

I am very disappointed that my meals the handful of times I have gone to Subway I have been getting cold nasty tasting bacon and nasty tasting avocados along with stale bread and sloppy food prep, meaning mayo and mustard everywhere but where it should be. A big corporation like yourself should offer me at least three to four free meals. I have been going to Subway since the 90's Please replace my meals by sending out free coupon meals to cover all the money I have spent, as couldn't go back to complain because just got off work picked up food now home to relax or a friend picked up the food for me and brought it home.

Thank You In Advance, Becky Ellis

On 8/28/21 I went to Subway at #24978 -0 and I had coupon and the lady charge me for a free cookies wit sub when I arrive home to have my lunch she didn't give me a cookie at all and the sub was disgusted made me sick to my stomach the bread was hard in oven to long I call right away she hung up the phone in my face twice very unprofessional she shouldn't be working if she guna treat a deaf elderly woman like dat I was der at 1:14pm on sat. Thank you I look forward to hearing back from you soon. Have a blessed safe day.

Two locations in Cartersville Georgia one is on Westside Cartersville and the other is on Nelson Street in Cartersville. The owner is the same of both of these two locations and possibly more not sure. My problem is with the Westside location Cartersville. I went into the store to use my coupon to get 1 Subway and get one for free. I ordered a Italian BMT and a Subway Club the man barely put any lettuce on the sandwich, I asked him to put a little more lettuce on it. At this point the man started attacking me stating that I was using a coupon he wasn't giving me anything else. He then instructed me to leave the store get off his property. I was very nice to this man he was the rudist person he was very upset about the coupons, and him having to honor them. Subway needs to investigate these two stores I say this because I am a female American. This man is from a different country with different rules on how women should be treated. Both of the stores are owned by the same man I cannot imagine any other woman going through what I went through this morning. We share this world together and in my own country I have to be spoken to with such hate over a coupon. I would have gladly paid for the extra $0.05 of lettuce I asked the man for. I will not be back to any subways and the near future and we'll definitely never go back into either of theselocation again.
I contacted the other store where the older gentleman was who owns the two locations here in Cartersville. I explain to him what happened and ask him did he understand that his associate was treating people and women the way I was treated when I was there. I asked him to review the video camera so he could see as to how I was treated. The man asked me very hateful what do you want me to do about it. I believe this man was the father/ relative of the man who spoke to me with such hate at the West Side Cartersville location.
I am an American, I do not deserve this here in our Country. I respect everyone no matter where there from. Goodbye to one of my favorite restaurants
Thank you, and God bless everyone.

I was in this subway I spent 34 dollars on one of my sandwich was a very long hair when I told to one the employees he told ok since you ate half of it , I’m going to give you a kids sandwich he was very rude he didn’t apologize of anything I wait to tell him of this disgusting situation when he was with no customers because I didn’t want to affect the business but what I get to polite was he’s insulting me saying the maybe the hair was mine I told hem get hair pull the hair from the middle of the tuna how can I put the hair in there , after a while I told him that I want my money and he call to his manger she was in the phone telling him to give me only 6 dollars back after this I was very upset and I ask him his name and the managers name she told him not give me their names or my ticket but I to a picture of my ticket when he asked me for it And I took a picture of my sandwich too ,I’m don’t understand why them were so rude with me I just doing my thing to go back on business ,but with these employees is impossible. I really want and answer for this problem before I do something else.