Subway Complaints Continued... (Page 6)

I must say at the outset that, in general, I am a great fan of Subway. I visit regularly when I am out and about and these include Fishergate, Preston, Burscough, Southport plus several others. Whilst I have had the most courteous and welcoming at these places the one I wish to complain about is the Subway on Liverpool Road, Penwortham, Preston. I have been in and bought sandwiches on several occasions during the last say 12 months. On each occasion I find the staff completely disinterested to the point of being rude. They appear to be simply going through the motions of the job, they show no pleasantries, no manners, completely discourteous and generally can't even be bothered serving you. It really is an appalling experience to go into this Subway. At one point I thought, "everyone has their off days" but I have spoken to family members and friends and business surrounding this shop and many people are of the same opinion.

I am not one to complain about service but this shop does not do justice to the good name that Subway has. I thought I would draw it to your attention but this does bring down the very good name which Subway has. I will not be visiting again to be treated in this way.

Me and mine will never use subway again and I will make it my mission in Pittsburgh Pennsylvania to try and have all your stores boycott you don’t sell ham and bacon in some of your stores what a shame you buckle to pressure there are more Christensen’s in the world the Muslim so sad

I was in subway located at 2370 e irlo Bronson hwy suite A-101 Kissimmee fl on 4/20/19 between 8.00pm -9.00pm after a hard days work stopped n to get a footlong sub there was only 1 person working a teenager no older than 21 there was a line of about 8 guest I do not blame the guy making the sandwich i blame management for having I person making the sub and than cashing guest out the sandwich was made so sloppy and flimsy the meat was not heated to correct temperature because the guy was hurrying too much to serve guest he kept looking at new guest coming in and line getting longer the management should close store if they cannot staff it properly not fair to the guy who was working there .

Purchased wrap from local shop at Wallmart. Close to lunch hour11:48 am. Out of chicken sesame out avocado for the steak wrap. order ID 623440910525. 2801 airport thruway Columbus ga 31909. served by 628 4/18/2019. my number is 7063415945.

I arrived at the Subway on Bridge St. in Owatonna, MN at 6:20 pm last night (Sunday, April 14, 2019). It's a familiar place I've gone to over the past 14 years since I've been here in Owatonna. Usually the employees there are polite and nice. On this particular evening, there was a young woman who was waiting on all the customers, making their subways, ringing up their purchases, etc., all by herself. Why? Because there was another young woman there who was doing nothing except wiping down the counters and the containers and generally ignoring the customers. When the hard working young woman was ringing me up, I asked her why the other young woman (named McKensey -- I asked) wasn't waiting on customers, too. She just gave me a weak smile and shrugged her shoulders. McKensey heard me and said to me, "I'm doing my job!" Then I said to her, "There are customers waiting." She then just shrugged her shoulders and walked away into the back of the restaurant. That's when I asked the hard working young woman McKensey's name so I could report her to you. I hope you take action because that young hard working woman (who has short, dark, wavy hair with braces on her teeth and was very nice) needs help. She can't be expected to do the work of two people while one person (McKensey) just piddles around and expects others to call it work! Thank you.

Zero stars tried to order a meatball long sub was told it would take 20 minutes to fill my requests left angry never to return

This is not the 1st time this has happened to me, but it will be the last. Subway is always sending emails on deals for subs. Well, the one particular I'm speaking about is Any foot long for $5.99. I got a turkey bacon not realizing it was not considered to me apart of the deal. I was charged $2.00 extra for bacon. The coupon never said anything about an extra charge for bacon. I ended up paying more than $8.00. I could have gone to Firehouse and got a better sandwich with quality meats and a deal for $8.00.

Doris

Tonight when I got up to subway I treated rudely by the one manager who was cashing at the cash register not the assistant I ordered a sea sensation sandwich which was they told me to wait patiently which I did the manager was telling at me for no reason and complaining to me that they had to work overtime and then then the associate was in My face as well all three were gaining up on me for no reason and my friend was with me they even asked him to get out of subway be cause he did not order anything I have never gotten treated in subway like that before I even told them that it was not my problem I am very upset by the behavior of the three of them my friend did not deserve that treatment of did I the worst part about it is that this happened right in front of the customers I am very upset about it the associate had dark skin and Mexican the 2 managers one was Nick and the other one I do not recall I was being gained up on

Harmony Nc union cross, I am always getting food from the store or online. Ever time I go up there food isn't ready or when it is done from online ordering it is cold and messed up missing things. Got meat ball subs and one of them online had I meat balls on them. My chicken sub which should have been tosted was cold. I order for 6 people every time I go I never complain but this is getting old. very friendly staff when I go just we need corecert orders and right food when you place a order online. just between 40-60 when ordering is a lot of food and it to be messed up. Would like monry back on this last order please.

I walk into the subway and there is a young man in front of me just standing there. I asked if he’s been helped. He said no. I peek in the back to see if I see someone and out walks a young girl. No hello. No sorry for keeping you waiting. Nothing. SHe said “ what do you want”? Very unprofessional. Ok. When it was time to make my sandwich, she puts her hands in her shirt to fix her bra strap. Then asks me what do I want. I said I need you to change your gloves. With an attitude she throws the gloves away: she then goes to the back to get a box. It was just attitude from that point on. I did not even get my receipt. This is not the first time this same individual prepared my food. When I saw her I didn’t even want to get anything. Customer service is horrible.

Good day, The other day, I ordered 3 subs and a personal pizza. I tried the online order. so I wouldn't have to wait, since I had been sick all day! We picked up our order; and I will never do online ordering with Subway-again! OI ordered 1) an BLT Italian, it came with no lettuce, or tomatoes; no capicola ham to make it an Italian, plus all the side stuff was on a different sub, not on the Italian. 2) was a meatball with America cheese, it had lettuce & tomato & pickles! 3) was a Blk. Forest Ham sub with just Lettuce, Tomato & extra pickles, it came with that, the onions, peppers & blk olives also! The personal pizza was supposed to be with xtra cheese-it didn't.! I did not immediately take them back because I was sick, in my bathrobe; and left first before checking! This has been the worst experience I have had in 57 years of fast food ordering! oh-I ordered bacon on the Italian also, which was on the Forest ham, old & nasty looking! I ordered this from the Pompano Beach mall on Federal hwy., in Pompano Beach, Fl. 33064.. Also, I wanted to pay for it all in cash once I got there to pick it up, but my card had been put thru already! We still use cash here in the USA! Yes, my whole family were disappointed this past Sunday! Any question, please feel free to call me back! 954-588-4339 Kathleen Nunez 3120 N.E. 5th ave. Pompano Bch., Fl. 33064

My wife and I was driving behind the subway on Watson Blvd in Warner Robins, Georgia about 9:00 tonight and noticed "" ALL "" of the subway employees were out back smoking on the back porch, I don't have a problem with them smoking, but not all of them at once. Someone could have come in and they wouldn't have known it. I thought that they were from another restaurant until we went to the front and seen all the male employees wearing the black shirts, because it was all men working. I use to smoke, but we ALWAYS had at LEAST ONE inside the store or restaurant to cover the rest that was outside. This is for the owner, telling them that they might want to do a drive by without saying anything to anyone, so that they could see for themselves. There was four men out back smoking.

I went to the Subway located in Wal-Mart on O'Neal in Baton Rouge, LA this afternoon. I saw tuna listed under the sandwich menu. When I placed my order, I stated that I would like a 6" tuna salad sandwich. The employee came out w/a bowl in front of the toppings & asked what I wanted; I then chose lettuce & tomato, which I thought was going on a sandwich. She chopped the lettuce & tomato, & said there ya go. I asked if she would be putting tuna or tuna salad on that. At that point, the other employee behind the counter told me that I ordered a chopped salad. I said no, I specifically ordered a 6" tuna salad SANDWICH, not a tossed salad. The employee was very argumentative to the point that I just stopped speaking, as I felt like she was going to literally jump the counter & come after me. Most frightening, unprofessional experience I've ever had in a restaurant. Needless to say, I will NEVER go back to THAT location!

I went into the store to get a sandwich, it took about thirty seconds of me standing at the counter to get one of the two workers out to help me. The worker was very rude and to a point. Simply saying "What do you want?" With the other worker staying in the back on her cell phone. Moments after I got done paying, she left the bag on the counter and went back to the back of the store, leaving the front unmanned

I notice gloves are donned to prep the bread and then with the same gloves, the oven handle is touched to open the door. When ready, the oven is reopened and the same gloves are used to prep the remaining fixings on the sandwich. It presents a great opportunity for cross contamination of germs. Please consider switching out gloves as there are many germs on handles. It is like when a dressing is changed. The same gloves to remove the dressing, are not to be the same gloves to redress a clean wound.

worker with open sandwich in this hand, sneezed twice, half over his shoulder ( spittal doesn't travel?) With wet face went into the preparation/kitchen area returned with dry face and never changed/removed gloved hand. This happened Jan. 9, 2019 . There were two people behind counter, this was done by the male. ID 746 181111668 from receipt
After 6 years of occasionally stopping at that Subway, I can say, never again.

Subway: inside Walmart at 6150 S. 35th Ave., Phoenix, AZ 85339 @1:00

I was visiting this restaurant on Sunday, January 6, 2019 at approximately 6:30 p.m. with my daughter. The employee, I could not read his name, it started with X' was very rude and unprofessional. My daughter asked him to make cookies for her to purchase, he said it is corporate rules not to make them because they would just be thrown out. She advised him that she was buying the cookies.

There were only two chooses of bread to choice from. When asked if there was going to be more made, he stated, don't you see it there, we will make when we get to it.

On my wrap, he left a lot of the meat on it, so I asked if he was going to be putting the meat on the wrap, he said, I can only do one thing at a time.

I do not plan on visiting this subway restaurant again. I do not live in that area; however, I am in that area a lot and this is the first time I encountered that behavior. Please speak with your employee, as he is representing your company.

The young lady there with him was very professional. She asked him (before we arrived there) if she should make cookies, and he told her not too as they would just go in the trash. He told us this, I told her maybe she should not listen to him in the future.

Been saving my receipts from October and November, at least 10. And no way I can get tokens for them ! Thanks subway

Today I ordered a Foot Long Cold Cut Sandwich. I ask the cashier about applying my military discount. She stated they don't have military discount.
I think all Subway's should have a Senior or Military/Veteran discount.

Subway #28589-0 Inside the Walmart on 131 Gypsy Lane Bowling Green, Ohio The store personal were in the back room at 12:00 NOON!!! I was in line for over 5 minutes I finally went to the register to look in and they were putting away a shipment of supplies. (AT NOON!) I have limited time to get a sandwich, and get back to work. I ordered a 6" meatball and ask for ground mozzarella they said it was against company policy..??? I have had this before and do not understand it is in the bane why can't I have it??? I would have gladly paid extra but the employee was adamant... Ok so I paid for my meal deal then there was no ice, and the Ice tea dispensing area was not prepared at NOON!!!! I certainly hope that this was an isolated incident and wish to hear you comments on these 4 issues,

girl named simmi was making sandwich but lady was doing alot she was still nice to her and at the end lady complaint to another girl working with her i looked everything girl has good attitute that lady was so mean

Coupon misrepresentation had coupon for 2 foot long any sandwich and employee said coupon wasn't valid because I had to pay for the bacon coupon states any sandwich on coupon which would include subway melt which she charged me 4 dollars for bacon she said bacon wasn't include she needs to letting public know before making sandwich I will not be back isn't the only issue at the subway in Giddings txthank you

The cashier won't tell you, but when you use Rewards to pay for a $3.50 sandwich, you'll lose a full $4.00 in that transaction. I don't know if it is even possible to put $2 in rewards and pay cash on the balance of the order. What a rip off. Subway has a truly lousy rewards program anyway. Besides that, there's this subterfuge stealing. They can't deduct $3.50 from total balance in rewards and keep a total? I've come to loathe Subway and its rewards. I was leery of their change to the "$2 rewards" in the last year - I was right: They found a way to fleece customers. I bet people lose extra points on every redemption - and don't realize it. They disappear fast enough anyway considering the money you spend in getting a $2 rewards.

Then when you complain "online" through a company that appears not even to be Subway, you get upon submission of complaint: "But you are not done yet. There are still critical next STEPS that you need to take in order to complete the process. Start by sharing your complaint on social media using the Facebook, Google, and LinkedIn sharing widgets below. The more people that read your review, the greater chance of a resolution. " Good grief! Not everyone does social media. Then when you decide to just do a ratings for them instead, you get a notice that only one is allowed every hour and yours wasn't submitted. So 2 strikes - no complaint submitted. Lousy company.

I went to eat at subway WALMART in Waterbury ct. I bought a tuna sandwich and a cup of soup. I ask to get a cup of water and I was denied water. Reason: some people asked for cup and they get free drink. I'm a 65 year male and I would not do that. I ask to pay for the cup and the clerk said we do not sale cups you have to buy the soda to get a cup. I also contacted the health dept in that town and I was advised if you sale food you need to serve water for free. They are looking into this matter seriously. I also call the manger of that store and she said the owner is the one who stablished that rule.
Please look into this complaint seriously.
Very disappointed with this subway store
Lived in Cheshire and they always give me cup of water free so I can take my noon medicine
Thank you
Wilson Rodriguez
71 Rumberg Road Cheshire Ct 06710.