Target Complaints Continued... (Page 3)

Pharmacists and assistants at Target, Rainbow and Spring Mountain are EXCELLENT. I would still almost 86 Target permanently right now do to the following nightmare experience:
I wanted to find more info about Target red card/debit card discounts. I looked online and called their toll free number (888)7297-331 There was only one choice listed after Red Card. Didn't want to spend days emailing back and forth, the only other option Target offered for more info.
Called the number and was repeatedly asked for my Target number. No other choice offered. Started pushing buttons trying to get a real person. Then was repeatedly asked if my card was "lost or stolen." No, I don't have a card yet.
Miracle happened and I FINALLY got a human being. His accent was so heavy I could NOT understand him. He kept telling me info that had absolutely nothing to do with my questions. After MANY requests I finally got his supervisor. Same thing happened again. I then asked for his boss. I also said I'd like to give him my cell if we got disconnected. He said that I'd have to start the whole process all over again. Really?
Finally got a Target employee who really understood my questions. Sadly he couldn't answer them, as I was in the wrong department. I asked for the highest possible person in authority at Target. Instead I got a woman whose English skills were far worse than the 2 gentlemen I had already talked to. I then hung up the phone. Target HATES their customers.

I went into your Owensboro Ky store to get a baby stroller that was advertised on sale. They didn't have any in the store. I ask for a rain check and was told yeah you can get a rain check by the associate (Donna) they helped me with it.I went to the service desk to get the rain check and was told that they didn't give rain checks on that product. I ask to speak to the on site manager and was introduced to Zac and Jess, Zac said that was an item that they didn't give rain checks on but he would give me one anyway since they were out of the item, then Jess jumped in and said no that i could not get a rain check and proceeded to explain why over and over, I said i understand what you are saying but how is the general public supposed to know what items you do and don't give rain checks on when it doesn't say that anywhere in the ad that there are no rain checks on this product. I was then given the name of several stores in a 100 mile radius that i could go and get the stroller. So I said that if i had to go there and get it I would just do my shopping there too from now on and not this store. I'm sure your not worried about one person and what little bit I spend in that store, but i felt like I had to vent anyway after all if they tell me that i'm sure other people get the same answer too.

A huge line at Target. There was a woman controlling the lines. She directed a woman into a shorter line. I tried to join the shorter line. She told me that I was not allowed to, in spite that another woman right in front of me (wearing a Junior League shirt) had just done precisely the same thing. She told me repeatedly to stay in the long line. Eventually, I placed the items, which were perishable, on an empty checker's stand (of which there were many) and left the store. I tried to call the store manager from that parking lot and was told that he was too busy unloading a truck from the loading dock. I have worked in grocery stores. I know how stores work. That manager could easily have taken my call, but he chose not to. Six hours later I came back to try to contact the store manger. Those items were STILL sitting there, that I had left, on the same stall. And STILL, no manager. I want a call from the district manager in charge of this area. This is now not only bad customer service, this is a health and safety concern.

I call in to day asking about am items the person could not speak or understand English, I ask to speak to someone who can help me he did not, he hug the phone up.

on 3-25 i used my wells fargo visa at you lincoln anaheim store. the amount was $23.94. at 11pm while on line i notised a $948.31 charge from your store from the walnut creek store. i did not authorized any one to use my card nor was i in the walnut crekk store at 1130pm. i have notified the local police and will take legal action against the target stores.

Availability of Featured (On Sale) Items in their circular. Target advertises items to get you in the store and then doesn't have the items in stock. Second time in a row I went to Ocala, FL Target to get something in their ad and it was out of stock. This time, it was the Meow mix that they had a big ad on the back page of their circular for. Supposedly, If you purchased Meow Mix and kitty litter in combination (two items), you were supposed to get a free $5 gift card. Non-service person pointed to her Dumb phone and said: Look: Store is out of stock but there are two online and you can order it. Right, how much shipping would I pay on 20+ lbs of cat food and would I even get the gift card. Why are there only two available online to begin with, and most importantly, why do they continue to not have their featured products? They don't even give an email address to send complaints to.

I recently signed up for your Target Red Dot card and the representative ran one of my checks through your scanner. I received the card and now a letter indicating I have a returned check and it denotes "we realize you probably just made a mistake" and then indicates that the reason for return is "Invalid Account". I immediately contacted my bank and they confirmed that my account is absolutely valid and that at no time have they returned any draft and specifically not the draft in question. I then contacted the department listed on your letter and was welcomed by the RUDEST most SARCASTIC and unprofessional staff.

In my first communication I asked the representative to explain and she eloquently told me she did not need too do such and when I asked to speak to a manager she refused and put me on hold for 14 minutes. I telephone back with the hopes that the initial contact was an anomaly only to find the next contact was a mirrored disrespectful exchange and again Richard (ID 46789) refused not only to escalate my concerns but also indicated the only contact for complaints within Target was via a PO BOX. I am preparing to tweet this and will be destroying the card provided, however will need to attain resolution to this nightmare with an understanding of what happened why am I receiving this communication and having to deal with such insolent representation of Target.

I politely asked a clerk if she was opened and she looked st me then turned away! I asked again and the customer she was serving said 'no." Then the clerk told me that she was closed." I went to another register next to the closed one and my daughter td me to turn around, when I did I saw that the cashier that had told me that she was closed was in fact ringing up another (Hispanic) customer! I said to her "I thought you were closed!" She again pretended not to hear me but the customer she was providing service to, looked ashamed! I have never felt so humiliated and degraded in my life! The cashier treated me as though my daughter and I were subservient, impotent and invisible! I spoke with Dina, the cashier supervisor and told her that I would follow-up in the morning with Ralph the store manager! I have shopped at the River park location in Fresno many years before and have bever felt so emotionally shaken and devalued like I did today! I feel that Olivia, the cashier needs additional cultural sensitivity! How she acted towards me and my daughter was not acceptable and degrading!

I went to target to purchase a shark steam mop, I was pleasantly surprised to see it was on sale for 109$ after picking up a few other costly items, I went up front to pay for my items, the steam mop rang up for 129$, I questioned the cashier who called over the customer service cashier, he went over to where they kept the item and came back saying there was no sign I went back with him, showed him wear the sign was and told him he took it down, I understand that mistakes happen and it was probably last weeks sale, if he would have explained that I would have purchased it anyway, I spent 345$ yesterday and walked out feeling like he called me a liar, I will never spend another dollar there, if something I want is on sale at target I will go to a place that price matches, they will get no more of my money!!!!

On New Year's Day I went to return an Innotab that had stopped working an hour after my daughter opened it on Christmas Day. She had received it as a gift and there was no gift receipt. I found out that it was purchased at a Target in Austin Texas where I reside. Ok, now I head there thinking this was going to be an even exchange an I'd be on my way, right? WRONG! When I get to the first store, yes the first store there were none in stock. I asked the lady working if she would please look and see if there were any more in the surrounding area because I really wanted my kid to have her favorite toy of the moment! The lady complied and called a store to ask if they had one in stock.

They said they did and would be holding it with my name on it. I arrived at the store on Louis Henna and yes there was an Innotab there with my name on it. I was so happy until the employee pointed out that the one on hold had been used and returned and she was not sure why it had been put back out on the floor! And was there another one in the store? Of course there was NOT! At this point I was only a little aggravated. The customer service rep did call around to a few other store that were all out of this Innotab as well! At this point I asked if I could just get a gift card now so that if this item didn't come in for a while I would not lose any value on the product. The lady said that was fine UNTIL she realized it was $79.00, $10.00 more than Target was willing to put on a merchandise card for a return without a receipt!

Now, I'm starting to get upset. The lady called the customer service line to ask if there was ant type of authorization code she could use to make this customer happy. She asked three times, they said NO three times! NOW I AM FURIOUS. I have worked in customer service all of my working life and most of that time has been spent managing. I am aware that all companies has its policies and procedures as they should. I'm also aware that in a situation such as this; my being inconvenienced by coming to a different store to get an item that was already used! Also, I was willing to eat that $10.00 and get a card for $70 but they would not do that either!! I left that store so livid that it ruined my day! I knew then that I would NEVER SHOP AT TARGET AGAIN! NOW LET ME TELL YOU ALL WHAT HAPPENED TWO DAYS LATER!

My boyfriend found the receipt!!!! I was so excited I made him return it right away! He obviously never returns anything because he turns to me and said " now that I found the receipt they will just go ahead and give me the merchandise credit so I can buy another one". I said no sweetheart, take the broken Innotab, your receipt, and get your cash back! There is no way I would give them my money after how they were so adamant that there was nothing they could do for me because of their policy! I actually felt sorry for the associate that attempted to get me that merchandise credit! I'm so happy and blessed that I work for a company that empowers its associates to make decisions that keep their customers happy!

If target can afford to lose customers because of their unwillingness to bend a little then so be it! I know I have told at least 15 people about my experience! So good luck with all that Target!

I spent $120 worth of goods today, 12/1/12, at your Orangethrope Ave., Buena Park California Target store. I did not expect that your cashier on duty by the name of WILLIAM JONES would embarrass me in front of other people in line for taking a couple of regular plastic bags simply because I needed to divide my large purchase. Mind you, he gave me ONE large bag which would obviously be more difficult to carry. I'm a regular shopper at this local Target and expected better customer service. All I needed was an apology from this employee. After complaining to him and his supervisor, I heard him tell his supervisor that he's definitely not going to apologize. Is this the kind of customer service Target has? If that is the case, I will not be surprised if I see that store close for business sooner that I thought.

After standing in line at the Target store on Milwaukee St. in Boise, ID for 4 hrs. on Black Friday, I was in front of the 6 remaining 46" HDTVs for $298. I paused for 10 seconds to stabilize an elderly man's shopping cart as he loaded his TV. I turned and 2 young men loaded all 6 of the remaining TVs on 2 utility carts! When my husband informed them that the circular said "one per guest" they denied it and took them anyway. We informed 2 different security guards, they would do nothing about this. Why does Target not issue tickets, as other stores do to stop this unfair practice? It ruins the sale for everyone, is unfair and causes us to boycott Target indefinitely. Great marketing!

I was in the target Store in Cheektowago. NY (walden galleria). I went to purchase multiple items after collecting various coupons I used and spending a great deal of time finding the products and making sure they were appropriate for the ooupons being applied. The girl at the checkout bagged and put all the items in my cart (I had a very large order with multiple bags). After she started applying the coupons she began questing whether on purchased them and refused to look on the register receipt on the computer but made me dig though the bags to show her each iten (even if i bought three; i had to find all three!) really.

The line was building up. The last item she questioned (and by this time i was really annoyed) I could not find it while digging through the bags several times and it was in a bag by her; not even in the cart! We got the item out; she said this is not the right size for the coupon and I stood there thinking "how could that be"?. After I looked at the product I said wait a minute it is the right size and had to literally show her the size!. My daughter is a cashier at a local grocery store and she agreed that it was really ridiculous how she dragged out that whole transaction, held up the line and embarrassed me.

I have not had this happen in all my Target travels so I am assuming this female was likely poorly trained. I appreciate your feedback. I am a long time valued customer.

My wife has had knee surgery and has to get around by crutches . She has shopped at target for many years now . She unfortunately would like to be able to use the electric carts provided for elderly or disabled people . The six time that she has recently been there the carts are never charged . She sent a complaint by email and received back a reply that said this would be taken care of . Well guess what this morning at 11:30 am after the store had been open for only three and a half hours 4 of the 6 carts they have we're not charged . I been patient but now feel I have to take this a step further with the Americans with disabilities act . Obviously target does not care about this situation . Sad to say that this has left her with a choice to never shop at target again . And we will make sure our families are made aware of the situation also .

I was not allowed to use your $5 off $30 or more at the Target in West Hollywood , at Santa Monica Blvd. and La Brea. I was told I couldn;t use it becausre its a city Target, It may say City Target on the front but on the back it says TARGET COUPON EXPIRES 4/13/13.

I shopped today 3/21/13 and spent nearly $80. I don't live near a city Target , I do live 3 blocks from the one I went to today. Seriously your not the same company. How rude on your part to embarass me like that. I asked the manager and she was helpless, and when I asked her if it was the same company she was stalling for a second and then said we are told that we are not suppose to take them.

Then I asked you said your not suppose to but did they say you can not and she said the same thing again, she was useless. I am done shopping at TARGET, I HATE BEING CHEATED AND LIED TO AND YOUT COMPANY SHOULD BE ASHAMED OF MAILING OUT COUPONS THAT ARE NOT AVAIABLE IN YOUR SHOPPING AREA. BAD POLICY LAZY LAZY COUSTOMER SERVICE.

I went to the Target to do some shopping today. I purchased, or intended to purchase over $200 worth of merchandise, only to have my Bank of America courtesy check denied by your agent. I went to BOA after leaving your store to see what was the matter. I was told my account had no issues. have had exemplary credit almost all my life. This was an embarrassment to myself being denied the purchase in front of the people behind me. The supervisor there offered no help just saying that's what the computer says!

Well I higly doubt I will return to a Target store after this. I was a monthly shopper there. I would like to see what kind of response I get from you at this level. I was wrongly parked outside of tour target store on sunday waiting for my wife who was about to come out when an employee from that store who was recollecting shopping carts came to yell at me and wanted to start a fight with me because he wanted me to move. I moved my car and proceeded inside the store for a complaint when that same employee came inside and told me i was a "wuzz and didnt have the balls to fight him instead of telling on him".

Why do you make it so hard to cash a "cash back check" that you send to my husband? No one has the right to ask for our social security numbers and yet that it what you require to cash a check. Why can't we just use our driver's license the way we do when we write a personal check? Also, why can't my husband sign and then I sign and cash the check with my driver's license ID? It seems that you purposely have made it difficult. This makes no sense when you are the one who sent the check to us. It has all the attributes of a scam.

The security employee who was at the door was hearing him as he told me this and wouldnt do anything. I told him that i was going to call the police as the employee kept on telling me the "lack of balls i had" for not confronting him, all of this happening while there was alot of people watching as you can imagine, the whole line of cashiers were just staring. After the security person sent this employee out the back the manager approached me, i told her i wanted to report the police because i felt threatened coming out but she (manager) told me she would take care of the situation.

She said there was cameras outside as well as inside the store and told me she would take care of the situation. I take responsability for my fault but there is no reason for one of your employees to insult, and threaten, pick a fight and try to embarass me in front of many people. If that employee would have been courtious in the first place none of this would have happened. I did not call the police because my wife convinced me not to, but i hope that this incident will not be taken for granted.

My name is Ron Johnson my wife went to target today to do last minute shopping for kids school clothes got home and realized she was charged for 5polo shirts Itm#038033192 and actually only bought 2, the total spent $187.67 Receipt# 2-1240-1243-0078-7717-4 VCD#752-282-737 We called the store on Craig Rd 2189 N Las Vegas 89032 and were instructed to bring the receipt and all items back to the store, No problem just inconvienced to do so. upon arriving at the location we aproached the security guy who was Great! and very helpful he aproached an employee whos name we will get..

And asked him to help with the return he acted a little anoyed and was rushing, well the return / reimbursement was for 3 of the Polo shirts and he actually gave us $11.88 which was for 1 Polo and he headed off very quickly, my wife said to me Ron he only gave us a return for 1 shirt, I quickly ran over and flagged him down saying "hey you only returned to us the amount for 1 Polo" he came back and acted really anoyed! and said "NOW IM GETTING PISSED"! and the security guard actually apologised to my wife for what he said! He just walked right by us quickly and he immediately got the lady that supervises all the cashier lanes to help us, which she did!

It was so annoying that this guy said he was getting pissed off.. when she bought $187.67 in merchandise and was charged for items that she did not get, and then had to drive back to the store to get it taken care of and one of your store employees acts and says what he did! our experience tonight has us totally disapointed and my wife has been a loyal Target shopper knowing Walmart has cheeper prices and is directly across the street! Now Target will not be her first choice any longer.. I believe she will be shopping at Walmart. Thanks for the one experience that has changed how we now look at Target!!! His attitude towards us as a customer was so discusting !!

I went to target motile in west saint paul to add a line to an existing AT&T account and received extremely poor service! I was placed on the wrong rate plan and also the device that was supposed to be activated was never actually activated. I had to take a trip all the way to the other side of town to get the correct phone activated!

When I got to the kiosk they were so busy trying to up-sale me on the Apple protection plan they neglected to tell me the insurance that I asked for had not been added. About 31 days into my plan I found out not only had I been placed on the wrong plan and double billed but that I also hadn't been enrolled in the insurance plan I requested.

I spoke to a manager Shana Cover at the West Saint Paul Target who told me she would call me back within 1-2 days with a response but after 5 days of no response I contacted her back she then told me her district manager wasn't responding to email or text messages so that's why she hasn't contacted me back.

She proceeded to tell me there was nothing that could be done for the employees error! Talk about poor customer service! By far, one of the worst experiences ever.

Yesterday I spent $385.47 at Target and when I arrived home did not have one sack that included about $150.00 ladies wearing apparel. After making sure I did not have this merchandise in car or home, I went to customer service and explained that I did not have the merchandise and the checker in putting many sacks (groceries and all) in the buggy perhaps did not place in my basket. They (security and manger) checked video and said all checked and placed and I walked out with all.

This is not true as I had at least 25 sacks and how could they view all??? Bottom Line, I have lost time, my merchandise and most of all insulted. I responded that I feel violated and they have lost a good customer!! I will not return to Target!!! They didn't seem to care nor have any sympathy that a senior citizen, well respected in her community feels violated. I would like for all Target leadership to know as a previous loyal customer......I was mis treated and will certanly not return!!!

I purchased the Playskool Sesame Playset along with anothe item for my son a few weeks ago at Target.com for Christmas. At the time, Target.com offered the best price in comparison to other stores- only $19.00. Last Monday I received the other item in a box with a packing slip reflecting that the playset was inside too, however the playset was not inside. I contacted the customer service provided on the website and was specifically informed that the playset would arrive on December 6, 2012 and that unfortunately there was not a tracking number, however the associate could "see that it was on its way." I trusted Target because I've always thought that they were a great store and a a great reputation. I never received the playset, so I called customer service again on December 9th and spoke to "Jay." I was informed by "Jay" that the playset was lost. I stated that now the playset is $16.90 at Target.com but unavailable and unavailable at all nearby stores. I was never informed that the item was lost via email, never refunded, nothing. The phone kept breaking up and I asked "Jay" if he was located in the U.S., and he informed me that he was in the Philippines. I repeatedly asked for his last name and he would not provide it. I attempted to contact another representative but had no luck. So Target, not only do you provide POOR customer service, you did not compensate me (the customer) and you outsource. Target I expected more from you considering I just spent $170.00 at my local Target on Friday evening on groceries and gifts and I shop at Target on a regular basis, registered with Target for my baby shower and bridal shower. You have lost a loyal customer and I will take my money elsewhere.

To whom it may concern, I am writing in regards to your employee. I had an issue with your on-line order and I found her to be condescending, with no business sense.

She informed me that I had reached the highest level, in one phone call, to address this issue and she wasn't budging from her position regardless of the consequences to her or to your company. What should have said, 'Hmm let me check into this issue and find out why this situation happened.' May I get back with you in a couple of days? This is how a supervisor should 'handle' customers.

Again, I only ordered one product and I am clueless as to how two were shipped with two different addresses. This is an error on the online purchase for I DID NOT purchase the item that was sent to Keller. By this I mean I only clicked the final purchase button ONCE!

Miss informed me that there was a confirmation sent to me and that I had 30 minutes to resend an order that I did not place. However I placed the order and left the computer for 3 or so hours. I believe I called back at 4 pm central time and the nice woman said she would attempt to cancel the order but if not just send it back for a full credit.

I thought, well since I have it I could give it as a gift to a new mother even though it is not on her register. But after speaking to I was going to return the item because of her haughty spirit. Fortunately, for Target, I called a different number and your professional employee Bismark took care of the issue.

Nevertheless, this is a formal complaint that I want escalated and apply to personnel record. She has no business working with the public. If she continues to do so I suggest she obtain a life coach to assist her manner of dealing with the public.

This employee, according to her, is the highest level within your company for order issues. How did she get to a position of supervisor with inferior public relation skills? Dealing with the public needs an individual like Bismark, a person with more understanding and good business sense.

Target is fortunate that Bismark, who handled the ordeal with great finesse, did what they should have done from the get go! I suggest you demote to an area that never interacts with customers.

I went to target today at Queens Place (8801 Queens Blvd, Elmhurst NY 11373) to purchase "3 cube bench" from CLOSETMAID for $ 59. I also wanted to get 3 fabric bins to insert at the button of the bench, so I picked 3 of them for $ 9 each from a company called ITSO. Since I wanted to make sure that they will fit inside the bench, I asked a worker in the floor in that same area where I picked up the merchandises if those bin would have fit into the cubes and she replayed yes, without even check the items. Since I didn't want to come back I asked again "Are you sure they will fit, because I don't want to come back and return them" and she replied again "yes", with an annoyed attitude. When I came home and put the bench together I realized that the 3 cubes in the bench were too small for the fabric bin and I was frustrated. I called the store to tell them my ordeal and the first time the person I was talking to hanged up the phone on me. I called back and asked to speak to a supervisor after I told my story again so I was put on hold. When a female came on the phone she stated that she was the supervisor so I told her my story again and she replied that she was sorry and to return the items when I had the chance. I told her that was not enough since the purchase I made was done based on her workers guidelines so another person (a male this time with an Indian accent) picked up the phone stated that he was the manager and told me that "people make mistakes" so it was nothing that he could do and just for me to come and return the items and hang up the phone on me again.
I find this very disrespectful and unprofessional, especially after I spend $ 100 with tax at the store. Furthermore, for you not to have a general complain line were the personal that work for target can be reported for the way they mistreat their customer is absolutely inadmissible. Lastly and more importantly none of the people that came to the phone said what it was truly needed, that they would have in-service the staff better to ensure this does not happen again.

Recently I applied for employment with your store in High Point, NC. On April 2, 2012 I walked into the store and filled out the necessary information on the computer system. Soon afterwards I was interviewed by 2 people. At that point I was told to expect a telephone call.

On April 2, 2012 I received a telephone call from a woman named Princess. She left a voice mail asking me to return her call and schedule a time to come in on Monday, April 9, 2012.

I called and spoke to Princess, who let me know to come in on Wendsday, April 11, 2012 at 10:00am. I arrive on that date and time and went to the customer service desk. There I was told to take a computer survey, which I did.

After completing the survey I approached customer service and was told to wait in the food court. Princess approached me in the food court and asked me if I'd already interviewed. I explained that I did and she apologized saying that my application was still pending.

She was confused as to why I was there. I explained that she had scheduled me to be there at that time, using the details I listed above. She claimed that the voicemail I had heard was an 'Old voicemail'. I did not confront her about this. She further said that Target was still accepting applications and that I would receive a phone call.

I hope that if I am called back, it is not by Princess. Her insinuation that I cannot recognize and operate voicemail or that I may of heard conversations wrong is insulting. I would suggest that the Target Corporation find more qualified people to operate the hiring process.

I was a Target on oct.29, 2012 wanted to gt the razor deal and use 2/4.00 off of the gillete proglide, and also the target coupon for the gillette progluide styler or 2 other gillette razors and wa to receive a 5.00 gift card. when i was at the check out the cashier told me that i could not use the store coupon for the 5.00 off or get the gift certificate. I told them that i should beable to. after trying for 10 mnutes told them I DID NOT WANT THE RAZORS. he gave me back the razor coupon for the 5.00 store .but did not give me back the 2/ for the 4.00 off . so now i can't even go to another Target store.to get the deal. I called the store and they wanted me to go back to the store ( 30 miles 1 way) and then call them and tey would take care of if. they also had several items in a 70% off shelf and they didn ring up at 70 % off .told them it was in a bin marked 70% off and they told me that they could not do anything about that either. i really did not have a good shopping trip to TARGET.

thank you for your time and for letting me complain, MARY JO COVELL

My loving mother in law purchased a gift for my birthday that i didn't want. I went to Target and tried to exchange the gift for store credit... I guess it's been a long time since i've exchanged an item, because they have a policy that i've never heard of. Now keep in my since it's a gift - i didn't have the receipt (no way i tell my mother in law i'm returning her gift). When they rang up the item, it was $150.00, they told me that since it was over $70, and i didn't have the receipt i could only get up to $100.00.

I'm a reasonable person; so i said "ok, put it on a gift card". They said their policy is to exchange the item, for a like item in the same department up to $100.00 in value. What? So, an item that they're going to put on the shelf and sell for $150, i can only spend in the same department? What a crock of shit. They're already making a $50 profit and they won't let me spend it anywhere else in the store?

I waited stubbornly for 45 mins to speak to the store manager. Her only reply.."it's policy". Are you kidding me? She must have been a parrot in another life, because she just kept repeating it. I could tell i was getting nowhere, so i asked for her market managers name and phone #. She said she didn't have a market manger. Look, i don't know what fancy title they call her boss, but that's who i wanted to speak with. She instead gave me a customer satisfaction card with an 800 number on it.

This 800 number goes to a third party- who then relay's the complaint to corporate...yeah right. I bet Corporate Target really looks at those complaints.
I should be able to voice my concern to a regional manager, or the store managers boss. I can't believe that they just push people over to a third party.

Moral of the story boy's and girls is to avoid buying gifts at Target. If Walmart carried the item i'm sure they would've wanted to keep my business. Maybe with enough complaints Target will change their "policy". Oh that's right, they don't actually hear the complaints.

Should they invest in reasonable store managers? My understanding was a store manager can make an exception to override a policy if they wanted to. Would that $100 gift card be worth it to them if i kept coming back?

To whom it may concern:

I am writing this letter to advise you of the experience I have recently had with your corporation. Never in my life have I been so dissatisfied with a company that it prompted me to write a complaint letter; until last week when I visited a Target store to purchase items off a baby registry.

I printed the registry in store. None of the items had yet been purchased. I selected three of the items from the registry to purchase. When checking out, I made sure to ask the clerk to verify I had in fact selected the correct items - he did; and so I asked him to please remove those items from the registry. Several hours later that evening, I had noticed that the items were not taken off the registry (by visiting your website) as he had assured me. I called the store where I made my purchase. Initially, the guest services representative advised me (in so many words) "well too bad - you'll just have to see if it updates tomorrow or come back in with the items and receipt". I became upset because she was suggesting I run yet another errand to fix a mistake the store had made which is when I asked whether it was possible someone could help me over the phone. Upon this request, she did get another individual who took the receipt and item numbers from me over the phone, and again assured me it was taken care of and may take some time to update online (24 hours). Twenty four hours later, the registry still said the items had not been purchased. Needless to say, you can imagine I was incredibly frustrated that after two times of being "helped", nothing had changed and I was forced to yet again contact your store to have your mistake corrected. This time, I called a corporate registry phone number rather than the store directly. I spoke with a representative over the phone who (for the third time now) told me she had taken care of it. I stayed on the line with her, refreshed my webpage, and did see that the items were finally listed as having been purchased. I regret having been so irritable with her but was happy it was taken care of and that I didn't have to worry about someone else buying the items (i.e. "gifting" the expectant mother an errand when she gets multiples of something she didn't want). A week later, a friend of mine purchased one of the three items (of which the registrant wanted only one of) that I had already purchased and been told was taken off the registry. I was furious when I realized that the representative who I last spoke with updated only the online registry. The information my friend had printed in store said (surprise, surprise) that the item had not yet been purchased. Today, I went back to the store with all of the items as well as the receipt in an effort to make one final attempt at having this resolved. By this point, enough time had passed that additional items has been already purchased and so the (very rude and bewildered) kid at guest services could not address my concern: whether it said "1 of 1" had been purchased because I was the one who bought the item; or whether someone else had in the meantime. It was obvious there was a discrepancy between what the shoppers in store vs those online were seeing on the registry since online the duplicate item that my friend and I both purchased said 2 of 1 purchased whereas on the in store registry, it said 1 of 1 for the same item. I ended up returning the three items all together and purchasing two completely different items (let’s hope you got it right this time). I truly wish this expectant mother who I know was registered elsewhere; as I would have decided to spend my money any other place besides Target after the fiasco I experienced.

I also want you to know that I myself am an expectant mother (6 months pregnant) and I am very glad I did not end up registering with you. If I had, you better believe I would have very quickly deleted my registry. Before this experience, I ordered and received nursery furniture from your website. Again, had I not placed my order prior to all this having happened, I would have cancelled it. Moreover, I will be sure to share my experience with everyone I speak with; and will think twice at spending money at your store myself in the future. Another woman I know had a negative experience ordering nursery furniture from another company and had to go to the hospital because the frustration sent her into premature labor. Had I not heard about her story, I would be doing more than just writing a letter. In the meantime, this’ll do.

Sincerely,

Former satisfied customer

I have been a Target Shopper for years now and have always been satisfied with your products and services. At the entrance of every Target Store in the Des Plaines, Illinois area where I live, I always see signs saying HIRING NOW and whenever I apply online I am always told, "Sorry, we can't use you." I apply every 90 days and the answer is always the same. Okay, so maybe you're going to say I should get in touch with the two Niles Illinois stores where I applied and ask them. But I am not persuaded they will tell me specifically why I am "radioactive" and not able to be hired. So I thought I would tell you what I think.

I'm 70 years old, in good health, have an MBA in Finance, worked 34 years for the same Company where I served in Information Technology both as a specialist and a department head. I worked in Client Service resolving Client questions. The Company I worked for went "belly up" and I want a job. Perhaps people think I'm too old or I just want a job un-til I get something better. Well it's like this. I am free to continue working. I am not working to save up extra money to buy presents for grandchildren or stuff like that.

I want to work at Target to supplement my personal income and to learn about things which are important to me at this time in my life; things like how to shop intelligently, how to find good nutritional value at economical prices in short, how to survive by spending money intelligently and I am thinking that if I were to land a position with Target, I could learn a lot about these things. Now if store personnel think I might not like working conditions I only want to say everything with me is negotiable; pay, benefits, shift times, etc. Could anyone there tell me why I am not considered a good fit for your Company. Just thought I'd ask.

We are having are first child, We went to babies R us, which was a great experience , i don't think i could find anything bad to say about them and then we came to target. I work with people and i have never experienced something like what i did at this target. We came to register and got no help what so ever. Apparently the person on her phone is more important and helping your customers. We asked for help, she told us to go to the kiosk, we asked for help with that and got nothing, not even a look. When i figured it out on my own we went up to see what was next . She asked us for the paper, I didn't even know there was a print out cause no one told us. Then she gave us the wrong paper because she wasn't even paying attention. After all this BS, where normally i would have lost it, we asked what do we do next, she just gave us the scanner and went on to text on her phone. So i figured it out, then my fiance tells me we didn't get a gift bag that we were supposed to get. That i do not care about. I work with people and never would this happen. Im sure ill get some email back with nothing getting done about the problem.

Once again you have discontinued a brand and substituted your Target Market Pantry brand, which is an inferior product. You no longer sell Alexia Foods Fresh Classic French Rolls which are 8 to a package and contain 230 mg of sodium and 20 total grams of carbohydrates per roll. Instead, you sell Market Pantry French Classic White Dinner Rolls which are 6 to a package and contain 410 mg of sodium and 31 total grams of carbohydrates. The Target Market Pantry rolls have a strong artificial butter taste.

We go out of our way to shop at Target but don't purchase your Market Pantry brands because they are always of inferior quality to the national brands. Stop while you are ahead, and sell the national brands at a reasonable price and your sales will increase. Count me as a conscientious consumer who reads the labels and has yet to find anything better about your Target branding.

My daughter and I were in Target last night. The Bridgeton, NJ Store. We were checking out at Reg #10. , my daughter told the cashier I am paying
$ 50.00 cash, and the rest on my target credit card.

My daughter gave the cashier $ 50.00 and the cashier holding the money still in her hand, ran up only $15.00. My daughter saw what she ran up and said excuse me but I gave you $ 50.00 NOT $ 15.00. Now the cashier was still holding the money in her hand and said no you did not, my daughter said you are still holding the money COUNT IT. Now the cashier, she got very annoyed and said oh yea.

No I am sorry, I made a mistake, just continued to be rude. I really didn't want to make a scene, but after I got outside to the car, I thought, she held the money in her hand and she didn't count it even after my daughter told her she rang up the wrong amount. I wonder how many other people she has ripped off ?????? Well I went back into the store to file a complain.

Wonder if it will ever see the main office. The store manager (?) look to be about 21. I even said am I wasting my time filling this out, He said no but I doubt it. I will not shop at Target anymore and I intend to cancel my target Credit card!

I was with my daughter in law, who is pregnant, at the Target in Rock Hill, S. C. yesterday, December 30, 2011, and she and I were looking through the maternity clothes. She needed a pair of maternity pants and found the perfect pair, right color, right size, and it was marked Clearance, Half price, so she decided she wanted them. When we got to the check out, the price rang up $34.99, the original price, and when she asked the cashier about that, they said that they were NOT supposed to be on the clearance area, only the tops were on clearance.

There were other pants there when we got this pair of pants, and it was obvious, that they were on clearance but my daughter in law did not want to argue with this cashier, so she went ahead and paid the full price of $34.99. I went back to the area and found 6 pairs of maternity pants that were in the Clearance rack but she didn't want to cause a stir so we left Target. I am very upset about this as she shops there a lot, of course, she probably won't be shopping there again because advertising something that should have been half price and then charging the full price is not right and it has turned me against your store completely. I

hope that you make a lot of money off of other people who fall for this but it is for sure that I and my daughter in law, and everyone that I talk to, won't be shopping and getting screwed by you anymore.

I wanted to say that im a very upset customer. So 2 weeks ago i called the customer service in regards to my Targer Check Card being missing, needed to replace the card and that i have moved. The person i had spoken says that i will get my new card in 5 to 10 days, but never recived it. At this point i had called the customer service again to find out whats going on. One of the rep says they mailed out a letter to my old address, where i no longer live, to confirm the change of address. At this point i was very upset due to that i was never inform that would happend and besides how would i get it, if i dont live there anymore. Then i ask can't i just cancel my card and reapply for a new card says i cant, but honestly could not understand him.. so i requested to speak to a supervisor says he was going to transfer me but to find out that there was no supervisor and trans me to just another rep. I would have understand if they would have just inform me to call the next day. I thought i love TARGET but at this point the Reps that works the customer service line at night ruin how i felt about TARGET. Its not right how they treat customers and play there games. Lying to a customer and say that would trans customer to supervisor but pass it on to another rep.

I am a long standing Target customer who values the company, the products, and its customer service, however after this last instance, I am completely unsatisfied with your planning for the Missoni product-line and your online shopping failures. I unfortunately learned that my order of 10 MISNI Via Chevron Blue Bath Towels have been cancelled as it was over the quantity allowed. For all my years of online shopping with Target, I had never seen a limited quantity for a product, and if this is your new policy, it should have been upfront at time of purchase.

If I would have known this, I would have supplemented my purchase with additional towels from another Target product line. However now that you have made this online shopping occurrence such an unsatisfactory experience, I will have strong hesitance to shop at one of your stores or online in the future. Especially now that they have also cancelled other items from my purchase without reimbursing me. I have filed a complaint with consumer protection.

I went into Target Campbelltown Mall last Thursday. Saw the advertisement in shoe area buy 1 pair of women's, men's or kids shoe & get 2nd pair for half price. I picked out a pair of sandals for my son & one for my daughter. I get to the register to pay & am told by assistant that the deals is for shoes only not sandals. Can you please explain to me the difference. I thought both are shoes they both go on your feet. Does that mean it didn't apply to sneakers, things & boots. Either she is wrong or it is very misleading advertising. Anyway, I purchased my kids sandals from Kmart.

Please forward this to a supervisor or manager! I have literally spent over 3 HOURS trying to get this situation fixed since December 27, 2011. I keep getting transferred to the Philippines or Nigeria (?) call centers and I get nowhere. PLEASE HAVE SOMEONE WITH AUTHORITY CONTACT ME!!! Preferably in the USA!

Details:
On December 27, 2011 I placed order for 1 Deluxe Doggy Step and 1 CREAM Burrow Bed. I just got my dog back and needed these items immediately as I have serious health issues and cannot lift my Dog. I spent the extra money to have 1 day shipping and waited for my order to arrive. I did receive my confirmation email. After 4 days my order still hadn't arrived. I checked my order status online and it said the order had been canceled.

I was never notified about this order being canceled so I wasted 4 days waiting for it to arrive. There was no reason given why the order was canceled. ALL information was correct and I had enough money to cover the charges. It shouldn't have been canceled!

I went online again on December 31, 2011 and placed order for the exact same items: 1 Deluxe Doggy Step and 1 CREAM Burrow Bed and again I paid for 1 day shipping. I received the confirmation email and again waited for my order. This time I checked the next day to confirm my order had processed. This order was CANCELED AS WELL! For no reason! By this time I was very frustrated!

I thought if I called and placed my order with a live person I wouldn't keep having these problems. I called customer service and explained what had happened. She asked if I wanted to order the same items as in the previous 2 orders that had been canceled. I said, "yes! Exactly the same items!" She placed my 3rd order and said she was giving me FREE 1-day shipping to make up for the inconvenience.

This time the order went through just fine and she told me there was no reason she could see for the last 2 orders being cancelled. She apologized. I believed this was FINALLY worked out and my order would arrive with no more problems.

When I received my confirmation email my heart dropped. Instead of repeating the order as promised she had ordered 2 (TWO) Cream Burrow Beds. I had specifically asked her to repeat my previous order of (1 (ONE) Cream Burrow Bed and 1 (ONE) Deluxe Doggy Step. This was HER MISTAKE NOT MINE!

I AGAIN called and spoke with customer service. After spending over 45 Minutes on the phone I got nowhere. The Best they could do was tell me to refuse the order or return 1 of the burrow beds to a local target. In the meantime they could re-send the deluxe doggy steps but I'd have to pay for all 3 items even though I only ordered 2 (TWO!) items. I would have to pay for YOUR employees mistake?

The REASON I order online is because I don't drive. Because of Christmas I'd spent the last of my paycheck on my Target Order for my dog. I do not have the time to return a burrow bed I DID NOT ORDER! I do not have the money to pay for 2 beds when I only ordered ONE bed! Because now I can't order the doggy step until the 1 bed is credited to my account.

This is getting ridiculous! Next I looked for an address or email to physically write a letter. I used the contact me form. I explained the situation but when I attempted to enter the information it went to an error screen. I did it one more time and again I got an error screen saying my "my comment was invalid" Seriously? By this time, including this letter and searching for a REAL address I've spent at least 4 hours just trying to get a few items for my dog.

I NEEDED these items a week ago! This has been a nightmare! ALLI WANT IS WHAT I ORDERED! 1 (ONE) Cream Burrow Bed & 1 (ONE) Deluxe Doggy Step and I need them shipped ONE-Day. It's already been over a week! Now I'm going to have to spend my gas money to return a bed I DID NOT ORDER! I should be compensated in some way! I just want my original order; 1 (ONE) Cream Burrow Bed & 1 (ONE) Deluxe Doggy Step.

This is not just bad customer service this is NO CUSTOMER SERVICE! I have no idea if this letter will even reach a real person. There has got to be an easier way to deal with and process complaints. My time is just as valuable as yours. Please look into this situation and find out what's going on!

I ordered an expression drink from the Starbucks inside the Geinnett Target. The drink was terrible. Burned water best describes it. I returned to the Starbucks and the Target employee stared at me and the turned away with no response. Target employees have never been helpful but this was worst than usual.

Just got back from local Target store in Hagerstown Md. Was very very upset with my experience today. Was shopping for a cordless Norelco shaver and thought I had found the perfect one. This is EXACTLY the way I found the signage at this store. Was at the health and beauty department and right there on an endcap was Norelco shavers. The shelf had a reg price of 99.99 and on ad for 59.99. the only writing on it.. said it was for Norelco After purchasing items today, I realized the total was much more than expected. The clerk told me to go to service desk and they would correct any thing that rang up wrong. Well I waited 5 minutes for someone to come get a price check on my shaver and to my surprise they told me I had picked up the one that was on ad for 99.99. I explained to them that the shelf from which I picked it up had the 59.99 signage on and the shelp below had the 99.99 price . To make a long story short I asked to talk to the manager and he told me that yes the 59.99 price was on the shelf, but that it was for another shaver more expensive ( the one I picked up) I then told him that there were many shavers of the 99.99 sale price under the 59.99 sign and no discription on the sign but the power. I have worked retail for kmart for 17 years, lowes 6 years and am now employed at a top 100 fortune company. I realize from experience that shoppers can put other merchandise on shelves and walk away. this is not the case in this situation. The store manager told me it was store policy to put 2 or several items on the same shelf to display, this is fine, but you also need to display the advertised prices not price of the lowest item on shelf. Its a shame when a store manager refuses to acknowledge that he or one of his staff, mistakkenly forgot or purposely forget to put up all signage. Without a model no. on the sign, and no price sticker on the merchandise, are we suppose to just guess at which is which even if there are multiple signs, and then when there is only one sign per shelf and both or several items are mixed on both, I guess its just pick and hope you get the one that you are looking for in your price range. Come on Target, GET WITH THE PROGRAM. If you want to mix items on shelves, then make SURE that your signage has a model number on it to at least look like you know what you're doing. Will I still shop Target? yes. BUT I will go out of my way to make sure EVERYTHING in my basket is priced the way I see it in your store. Only asking for easier details on signs is no big deal in my book. Hand write them on if they come from corporate without it. We as consumers don't care about pretty signs, we are looking for mrchandise we can afford and want at decent prices.

I have bought thousands of dollars of merchandise from Target, not including gift cards, etc. I am the customer they try to acquire and keep.

I did my research and decided to buy the baby Einstein jumper for $89.99 in the store. I researched it online that it was indeed in the store, stocked and available. I also called and spoke directly to an employee at that store location stating very clearly that I see the product is available in their store, but I need them to check for certain, before I make the trek up to the store. I live in NYC and the only Target is at 116th in Harlem. I needed to:
1. Hire a babysitter (which I have never done, I have a 6 month old infant)
2. Leave work early
3. Purchase a taxi (we do own cars here in Manhattan typically)
4. Buy the item
5. Flag down another taxi, which is not easy up there.

I told the Target employee very specifically, I needed to know it was actually there before I made the investment of both money and time to come up there. I didn’t buy online because I needed the product asap. The target representative put me on hold for a bit and checked and said yes, it is here.

So, I began my journey to the store. When I get there, there was no product available. I had two different target employees check and they said, the computer was wrong, there isn’t inventory. I said, but I called and spoke to someone specifically who check and said it was here, and they said well, it’s not.

Clearly, I am very upset. I paid the transportation cost, child care cost, my valuable time, and leaving my infant for nothing.

I quickly called Target customer service so they could remedy my obvious frustration as a customer and the first rep said she, “was sorry and there was nothing she could do.” I asked for a manager and she said the same thing, but as I continued to explain how upset and what an impact this had on me, she put me on hold many times, asked who I spoke to at the store, etc.

After many, many minutes of this, she said she called the store and they indeed did not have the item (I think I knew that) and that target online said the item was there, but it wasn’t.

She proceeded to throw in a disclaimer that the online tool was not always accurate (ok, then why provide it to your customers).

I said ok, that is not good customer service, but I called the store specifically to make sure nothing like this would happen and talked to a paid target employee at that store.

Round and round we go, I said ok will you reimburse me for my transportation expense, child care cost, etc. She said “we would never do that.” I said what will you do to remedy this horrible experience for me? She said nothing until finally at the end of the call, she could give a $5 voucher.

A $5 voucher, are you kidding me! Target, you have very bad customer service and policies. How many of these posts, messages do you have to read before you do something to keep customers?

On November 30, 2012 I went on line and ordered a heated mattress pad from Target. On December 3rd I received nothing that it had shipped and I would have it by the 5th. When it didn't arrive I called and was told it would be delivered by the 10th. Still nothing.

Called again and was told to be patient and I would have it by the 14th. Well here it is the 16th and still nothing. The customer service agents don't know what is going on. At this point I either want what I ordered or a refund of my $60.57.

Target gave me the dates for arrival, so I went ahead and placed my order. What they didn't tell me was that the UPS was going to transfer my order over to the USPS. That took an extra 5 days. I was suppose to get it on Friday instead, Tues. This was a birthday present. Now it's late and the little girl is very unhappy. I even called on Weds. to make sure that the package would still arrive in time. The Rep DAVID said "don't start worring until Friday". What the package is suppose to be here Friday. Then Friday came and NO package.

Target Stinks at shipping merchandise. Seriously, don't waste your time with Taget shipping.

I noticed again today (2/4/15-- 11:34 am) the same two employees laughing and making fun at customers in the Vestal, NY target store in Vestal Plaza. These are two Male employees: one tall and the other shorter. They were in or working around the customers in the return section in the front of store, on the left when you walk in, and this was not the first time they were doing this.

You cannot beat the prices and deals at target. It is an amazing store that has just about everything that you need.  The lines are never long and the employees are always helpful.  It’s a great store to go to especially on Black Friday with all their deals.

I am very upset at target, I bought a vacuum cleaner for my daughter a year ago. The box was never opened and I can not find the receipt. I tried returning it to the store they said they no longer carry that vacuum cleaner so it was worth nothing. I came home and got online the vacuum cleaner is available on line for $119.99 it is a Bissell rewind smart clean. I called customer service the woman would not help at all, she just kept saying this is our return policy like she was reading it from a paper not even trying to help me. My daughter and her husband moved to San Diego, Ca. it would cost me more money to have this shipped. I live in the Greensburg, Pa area, this where I bought the sweeper. I also was able to return numerous things for her that was at Walmart and Bed Bath Beyond which they can me a gift cards for the returns since nothing was opened. there was no problem with them. I am very upset I will no longer buy anything from Target. I could understand if the box was opened but it has not been touched. My daughter husband is in the Navy we did not know they would have to move across the country. I do have a redcard with target, which I am going to throw away because of the way this was handle.

No more Target for me.

Lori Miller

Target t-2240 Nashville , Tennessee. When I first started I cashiered for a week, then I was placed over at target cafe/food ave . The cafe was cool for a while. Learning new stuff, some I knew. The team members were/are really nice. We have here recently gotten a lot of new team leads. They used to move me around to different workcenters around the store such as cashier, guest service , hardlines, recently softlines. I feel like I work very well over there . I’ve gotten a few compliments that I do a great job folding tables. Now I’m stuck back at the target cafe. I used to not mind working over there but, not so much anymore. I only get scheduled 5.50 hours, which means that I get a 15 min break. If I do it’s 30mins before the end of my shift . Most of the time I don’t even get a break at all. I may get a 7 hour shift one a week. In which, I get a 30 min meal break but I normally have to wait 5 to. 5.50 hours before I get to go. I always have to go find a team member or team lead to cover my break. They never come over to check on us. If we need a change request or additional help. It takes them a while to come over, depending on who’s working. Some of our GSA/GSTL’s are great & come right over, some of them never want to come over for a break or anything. When I don’t get my break, then I don’t get to eat. I get a headache, feel nauseous, feel like I have to vomit . I have sometimes. I know your not supposed to be over there when your sick. They wonder why I and/or other team members go home early. The 1st year at the cafe my hands were fine. The 2nd year they started itching , I just thought it was dry skin. For about a month now, when I’m over at the cafe . My hands start itching & burning constantly, I have to run them under cold water for them to keep from burning . They do it every time I’m over there. I’ve talked to several of the team leads about this but, they just don’t seem to understand. They just tell you what you wanna hear. Saying that they don’t have enough coverage , when there is 4 other team members that work over there. I have talked to my doctor about this & he said I shouldn’t be over there because , of my hands burning so severely. I have pictures that I have shown the team leads. They said oh wow, you shouldn’t be over there then. They continue to schedule me over there, & continue scheduling me 5.50 hours. So I hardly ever get to eat, therefore I always end up getting sick, nauseous, vomiting. I’ve noticed on my day(s) off that I feel fine not sick, but when I’m working there I feel puny & weak . I’m sure that I’m allergic to the sanitizer water, popcorn oil & salt. Whether I’m scooping up a bag of popcorn or cleaning the machine & kettle at night, washing dishes. It always irritates my skin. I guess I’m just gonna have to get a handwritten doctors note with the pictures attached for them to believe me. I just felt the need to address this matter & let you all know. Thank you so much, Samantha Spence

Why do you have a ad in Spanish and English on English speaking TV? You can produce and run Spanish speaking ads on Spanish TV channels. If I wanted to hear Spanish spoken I would listen to a Spanish channel. My heartiage is German are you running your ads in German any time soon? Bet not! Last time I checked it is United States of America not Mexico!! Keep the ads in English on English channels.

I purchased a Target gazebo on June 24, 2012. On October 5, 2012 it rained and the roof collapsed. I went to store and they had clearanced the gazebo. Manager said to come back in spring and exchange. I came back and Target said that the problem was so common the company would no longer carry gazebos. Told me to call customer service. They said to call the company that gazebo came with one year warranty. Company told me none of their gazebos have a warranty. So I am out of luck. Daughter having wedding in backyard in a month. You would think someone would be willing to help.

i would love to shop at target but they have only 2 handicap carts. one the battery is dead and the other is with another disabled. i go once a week just to see if i can get a motorized cart and end up leaving. why don’t they have more of these carts? i have heard other disabled people say they can’t shop there because of lack of the motorize carts.

after she ring my order up I used my target credit card to pay the bill, the cashier handed my copy of the order, I did not have to sign for the order, and she did not ask for my ID!!!, what stops anybody from useing my card and runnuing up a big bill?, I will use other ways to pay for my order, maybe your company will change there ways and make you sign for your order and ask for some ID.

Target has longed been my preference for general shopping over Walmart, etc. my local Target store (at Rockwell & NW Hwy in Oklahoma City) has changed that opinion. In the past year the store has gone down hill in customer service and management. The employees are not friendly and do not offer assistance at the level Target normally exemplifies. On a recent visit, when a cashier mistakenly rang up an item twice on my ticket, I was told I would need to go stand in line at customer service to have the amount taken off my ticket. And she didn’t even say, “I’m sorry!” Today, I along with several other people, stood in Lin at the Starbucks in Targert for 10 minutes waiting for someone to show up to take our order. Another Target employee finally happened to walk by and said, “Oh, we’re sorry but the only person in the store today who can run Starbucks is at lunch right now!” As ridiculous as this is, at least put up a sign saying “Closed”!?!? I am about done with this store for good.