2013 comcast customer complaint department

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2013 comcast reviews, issues and complaints

Posted in the comcast complaint department 3 Comments
14
May 11

Complaint Letter to the CEO of Comcast Internet

This is a letter I sent to the CEO and CFO of COMCAST. The content is self explanatory. IS THERE ANY WAY THE LITTLE GUY CAN GET JUSTICE WITH THIS LARGE CORPORATION. Mr. Roberts, I am writing to you ...
Posted in the comcast complaint department 7 Comments
29
Apr 11

Problems with New Comcast Guide Change

We absolutely hate the new comcast guide change. It's retro like it was TV guide in the 70's when cable first came out, very visually distracting and confusing, and hard to maneuver. The buttons suck and ...
Posted in the comcast complaint department 1 Comment
29
Apr 11

Comcast Customer Service Complaint Problems

Comcast customer service BLOWS! I've had more problems with trying to fix things then actually enjoying any service. If it's not my cable box or card not receiving the correct channels and having to "re-ping" ...
Posted in the comcast complaint department No Comments
27
Apr 11

Poor Customer Service with Comcast Rebate

I signed up with comcast at thanksgiving of 2010, was told my rebate would be 6 to 8 weeks. It is now coming up to 5 months and no rebate. 10 calls to comcast and each time someone said a person would ...
Posted in the comcast complaint department No Comments
25
Mar 11

Poor Customer Service with Comcast Internet

On 3-15 I placed an order with Comcast to provide me with Telephone, Internet and TV. I was told the equipment for my order would be at my house by 3-22. On 3-24, I still had not received my equipment. ...
Posted in the comcast complaint department No Comments
13
Mar 11

Comcast On Demand Showing Random Episodes

I have enjoyed the convenience of the Comcast On Demand feature for many years and that is why I stayed with Comcast. Lately I have found that programs (Harry's Law) come and go. Now I cannot find it ...
Posted in the comcast complaint department 3 Comments
18
Feb 11

Comcast Xfinity Service Internet Scam

i have internet by comcast now for several years, one year ago i switched with voice xfinity because they told me that i will save money. turns out this is a scam they charged twice as much for what i ...
Posted in the comcast complaint department No Comments
01
Feb 11

Cable TV Turned Off

I called trying to set up arrangements to pay my Comcast bill which was set to be turned off tomorrow. I was unable to do so. Under normal circumstances i would be able to pay it considering i get paid ...
Posted in the comcast complaint department No Comments
02
Jan 11

Comcast Frustrating Customer Service

I just subscribed to Comcast on their $29.99/month promotion for 12gb. I thought it was a great deal and so I switched to their service. The first issue I had with them was when their first scheduled installation ...
Posted in the comcast complaint department No Comments
29
Dec 10

Comcast Bundled Service Lies

If you ever decide to go with Comcast service, make them send it to you in writing. I recently switched to a bundled Comcast service (internet/tv and phone) after a CS rep lied to me and claimed I would ...
Posted in the comcast complaint department 1 Comment
20
Dec 10

Comcast Internet Lying Thieves

Comcast is the worst pack of lying thieves I have ever had the displeasure to deal with. Since we had the Comcast modem, we asked Comcast where we should return it for our money back and were told to bring ...
Posted in the comcast complaint department 3 Comments
11
Dec 10

Comcast is the Worst

Comcast is the worst company!! I was lied to by a customer service representative and charged over 200 dollars (2mths) for BASIC cable and internet service. It all started when I got Comcast. After getting ...
Posted in the comcast complaint department No Comments
08
Dec 10

Shame on Comcast Cable

People say comcast cable shame on them, but what do you mean shame on them? You just admitted you were getting more channels than you were entitled to, for what you pay. So when they realize it, they have ...
Posted in the comcast complaint department No Comments
03
Dec 10

Unhappy Comcast Customer

I have been a Comcast customer for probably 18 years. 13 through my condo which I had no dealings with, but 5 since I purchased my home. For the most part things were fine, despite the fact periodically ...
Posted in the comcast complaint department 1 Comment
20
Nov 10

Comcast Internet Lied to Me

My request is seemingly simple. I want copies of 3 statements from 2009 to confirm that I was not being charged for two modems back then. I recently found out that Comcast had been charging me two modem ...
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Common questions about comcast in 2013

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