07
May 13

DIRECT TV DISSATISFIED WITH DIRECT TV

I pay well over $2k per year in service fees for Direct TV and do not get value for my money due to service outages and boxes going bad. I have been calling for service for around a week, this time, but ...

11
Apr 13

direct tv has no local channels

we have been customers for over 20 yrs- our monthly statement increaes all the time with no explanation. we just took it. then we moved, had Direct tv upgrade us to HD and add another receiver . After ...

10
Apr 13

direct tv recurring problems with direct tv

been on direct tv since august and have called customer service 5 times..they never figured what was wrong just kept replacing part til it worked..i got tired of calling and the direct tv agent telling ...

08
Apr 13

Direct TV Taking money using my debit card

According to my credit union, $701.50 was debited from my account without my authorization. I do not have an account with Direct TV. I have documentation from the credit union showing when the money was ...

08
Apr 13

Direct TV Billing

I entered into a contract with Direct TV 010 12/17/2013 after being referred by my son. I was told at the time by the representative I would receive $10 off my bill for ten months ans well as 3 months ...

05
Apr 13

Direct TV Billing Complaint and Tech Problems

I've only had direct TV for 2 mths, my 2nd bill was $120.60 it was only suppose to be $30 some for the 1st 3 mths The 1st person I talked to said I would have to talk to ATT since I had a bundle package, ...

28
Feb 13

Installation problems with old tv for direct tv

Is it too much to ask for my old TV to be installed correctly by the direct TV tech who came out to my house last week? I ordered Direct TV services and they came out to check on some things with my existing ...

20
Jan 13

Direct TV Complaint: Robbed by Direct TV

I've had the same problem with them all year...I freaking hate them! I feel like they have been stealing from me. In my building we can only have direct tv. Worst customer service ever! In fact its out ...

15
Jan 13

Direct TV Complaint: No help from tech support/ customer service

My wife has an account with direct tv and my name is not on the account. I tryed calling customr service to ask a simple general question and was told because my name was not on the account they could ...

11
Jan 13

Direct TV Complaint: Screwing elderly customers out of money

My mother who is 82 had to move to live with me because of health issues and could no longer live by herself. Direct Tv wants to still charge her a 300 early cancellation fee. After talking to several ...

09
Jan 13

Direct TV Customer Complaint: Lousy service from Direct TV

We got Direct TV in Sept. 2012, for the NFL Sunday Ticket promotion they were having. The failed to mention that the package didn't include the play-offs or SuperBowl. We just now got local channels ...

29
Dec 12

Direct TV Complaint: Poor customer service by Direct TV

For months now we have experienced constant interruption of service with 5 of our 6 TVs. We have had Direct TV for 13 years and despite q quite hefty bill which we pay each month, we continue to be told ...

29
Dec 12

Direct TV Complaint: false representation of services for sale

My husband and I called in to enquire about getting direct tv and was given false information concerning what channels we would have for the 2 years. We were both told buy a lady named marie that we would ...

26
Dec 12

Direct TV Complaint: This company sucks at customer service

After being a customer for over 10 years we have seen this company go from great to the worst in the last few years.A first when you called they would do everything they could to make you happy with your ...

13
Feb 12

Direct TV Scam Unfair and Deceptive Contract

Why is it that , as a new customer, I have been "stuck" with a miscellaneous charge on my bill until another "promotion' is available? I chose Direct TV to get out of the money pit loop of Dish Network ...

08
Feb 12

Verizon Internet Service with Direct TV Scam

I was miss led from Verizion about the pkg. deal. They told me it was 59.99 a month for 0ne year includes direct tv , verizion internet service and phone. Then later it turns out they said that direct ...

18
Jan 12

Direct TV Mastec Sub Contractors

i have been working installing directv for a year now,i had to quit because of the dishonest actions with working for sub-contractors who recieve work orders thru mastec from directv. here is how it works: 1:customer ...

17
Aug 11

No Repair Service from Direct TV Tech

I had a tech come out the first of July. They could not get a line of site so I could not get services. They told me that a supervisor would come out for a second opinion and today is August 12th and ...

27
Jul 11

Direct TV are Thief’s to Loyal Customers

We have had Direct tv for over 7 years and the only reason we even keep them is for the NFL Sunday Ticket. Yet every year they charge their "loyal" customers more and more to have this special channel ...

28
Jun 11

Direct TV Poor Service and Business Practices

I spoke to a technician in regard to scrambling on all five of my tv's this afternoon around 4:00pm. I was instructed by a technician to go outside and inspect the dish to check for any tree branches ...

26
Jun 11

Direct TV Freezing Up Delete a Program

Three days ago our Direct TV froze up when we tried to delete a program and service rep told us to hit the red button to rebook the TV (took about 20 minutes { It hapopened two times tonight and I told ...

06
Jun 11

Direct TV No Selection of Local Channels

First of all I had dish network and changed to direct tv to bundle with at&t. The lies started from the beginning. When I initially signed up, I asked would I have local channels and the answer was yes. ...

04
Jun 11

Handicapped Senior Citizen Treated Poorly by Direct TV

I am a senior citizen with handicap husband who have put up with Direct TV poor signal service due to storms/clouds for 15 yrs.without a complaint Until May 2011 where I was not getting service on clear ...

21
May 11

Unfair Billing Charges from Direct TV

Direct Tv is a company that makes charges with out using there programing they charge me double for a TV program at the same time same day I called and there answer was there is nothing we can do about ...

20
Apr 11

Rude Direct TV Sales Reps in Florida

I called Direct tv today to inquire about their packages because I was thinking of switching from cable. They have a bundle package for cable internet and phone but the gentleman I spoke would have to ...

11
Apr 11

Idiotic Phone Billing System from Direct TV

My name is Kenneth Breazeale and I live in Paisley, Fl. 32767. Remember, this is where YOUR direct TV tecks installed the system. I tried paying by phone. I lost my bill and therefore do NOT know my direct ...

04
Apr 11

Direct TV is Overcharging High Monthly Bill

I recently had a Direct TV salesman knock on the door and told me he would sell me Direct TV, Internet, & Phone for $95./mo. (I was paying $159 from the other guy.) My first month bill was for $124. ...

04
Mar 11

Direct TV Customer Service in India

Why in the hell cant I get an g** d***** American on the freakin' phone when I call Direct TV? I cant understand a d*** thing these retards in India are saying its really starting to piss me off. I don't ...

23
Feb 11

Centurylink Direct TV Internet Special

My husband signed up for special with direct tv and centurylink. Centurylink was advertising that you can try there internet for 30 days free and if you are not satisfied then just return the product. ...

16
Feb 11

Direct TV Billing Price Increase

I just signed up for direct tv choice extra package on 2-9-11. Part of the agreement was $5.00/receiver package from them to take care of the choice extra package included in the plan. They billed me $6.00/receiver ...
Page 1 of 212


Common questions about direct tv in 2013

  • What is the official direct tv complaints number?
  • How can I file a complaint with direct tv online in 2013?
  • What is the executive direct tv email address for complaints?
  • How can I write a good direct tv complaint letter?
  • Should I file a complaint with direct tv corporate headquarters?
  • Does direct tv have a hotline I can call with problems?