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My sister is an 86 year old with an advanced case of dementia. She was robbed, in my opinion, by a broker at Chase Investment Services, which is a part of JP Morgan Chase bank. The broker was well aware of her medical condition and sold her an investment and the bank made $10, 000. A complaint was registered immediately upon my being notified of the sales charge for this transaction. The answer from them came in the mail yesterday and it was full of, shall we say ‘inaccuracies’ that were totally self-serving. I spoke with a broker at USAA and he told me that it would be unlikely that those funds would EVER be recouped in what is left of her lifetime.

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Posted in the 2013 chase bank customer complaint department. If you have any problems, reviews, or issues with chase bank, be sure to write a letter using our complaint form.

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This customer complaint was posted on Friday, November 26th, 2010 at 6:07 am and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can leave a comment, or trackback from your own site.