My sister is an 86 year old with an advanced case of dementia. She was robbed, in my opinion, by a broker at Chase Investment Services, which is a part of JP Morgan Chase bank. The broker was well aware of her medical condition and sold her an investment and the bank made $10, 000. A complaint was registered immediately upon my being notified of the sales charge for this transaction. The answer from them came in the mail yesterday and it was full of, shall we say ‘inaccuracies’ that were totally self-serving. I spoke with a broker at USAA and he told me that it would be unlikely that those funds would EVER be recouped in what is left of her lifetime.