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I am stationed overseas with US Department of State. On 7 July 2011 while on vacation at the town of Clearwater, Fl my wife and my USAA bank debit cards and Ripley Master Card were stolen; immediately the cards were used to make fraudulent charges at the Macy’s East store #832 located in Tampa, FL. One of the charges were for $417.30 on my USAA bank debit card; however, I am still trying to get the statement for the other charges made at the same Macys department store with my other credit card since it is from an overseas bank. I blame Macys for not enforcing their sales associates to very the customer’s identification when making a purchase with a credit or debit card.

I hope that Macys take the necessary corrective actions to protect their customers.

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Posted in the 2013 macys customer complaint department. If you have any problems, reviews, or issues with macys, be sure to write a letter using our complaint form.

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This customer complaint was posted on Wednesday, July 13th, 2011 at 4:32 am and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.