The ad from Dex One that was placed had incorrect information about our company such as our phone number among numerous other problems. The graphics team was handed the ad to place in the yellow pages. There was virtually know way to make a mistake! Dex is only willing to honor a partial credit adjustment. It states on the back of their statement that if the phone number is incorrect in the ad they will honor a 100% adjustment. The customer service department is very unprofessional (rude). The graphics team has very little experience in creating ads. I would not recommend this company to my worst enemy!