I would like to add my magic jack complaint to the already overwhelming list of consumer complaints listed on this site. I purchased a magic jack from radio shack in July, thinking it would do exactly what the company promised. In the end the magic jack radio shack $19.99 deal was too good to be true.
But like all things in life, we rarely get what we want! I had to wake up in the middle of the night last night to fix mine, it wasn’t working at all (seems to be a theme lately). Magic jack claims free local and long distance, but that’s assuming the damn thing works for you to make a local or long distance phone call…do your homework before buying a magic jack!
I thought my last phone service was expensive, in fact I was spending over 800 dollars a month on some phone bills, so I figured no more complaining from me, I will go with magic jack and see how that works out. My friend had purchased one for his business line and didn’t have much to say, I should have asked around first!
If I had only searched online I would have found out the wealth of complaints over this system. I think it’s a scam personally but who knows for sure. Magic Jack was supposed to take care of my phone bill for only $19.99, well in my opinion that 20 bucks buys you nothing but problems with this dumb thing.
Internet phone plans sound great, but do your homework first, honestly I would have been better off dropping my land line and just sticking with my cell phone!