Helo Dominos, I want to share my bad experiences with your services. We have been an old customer of yours and have not came through any such problems earlier which we have gone through in the past. Now its been more than 3 to 4 times that we have come across the poor service for the best delivers that is The Domino’s. Recently we have ordered Pizza Mania which we were finding tempting since last some time and the order number was 147. This was dated 18th January 2012 and the server’s name. The address on bills is Shop No K1 and K13, DLF Qutub Plaza Phase 1 Gurgaon 122002.
We’ve ordered this pizza at 8:50pm but surprisingly time on bill says 9:25pm which is incorrect. Then the story of the delivery boy. He said was standing at the delivery point since 15 minutes however, I have given my extn no which I always give. This was delivered at our office EXL Services, Centre 8, DLF Centre Court Building, Sector 42, Near Gold Link, Gurgaon. Then Mr Deliver says that he is never late which his delivery and the time was although 9:50pm. He was literary arguing with us like anything, making sure he wins with his debate. Truthfully pizza’s were as chilled as the Coke Wow Cold Pizza served with Chilled Coke. Isn’t this great.
I think you should rethink about your slogan of Khushiyon ki Home Delivery coz in our case it wasn’t proved to be one. I hope writing this much is enough coz now my fingers are paining but complaints still seem to be never ending raga…… Do call me on my mobile before 1′O Clock in weekdays and any time on Sundays. Will wait your reply with some good gesture of service.
Your’s Unhappy Customer,