We absolutely hate the new comcast guide change. It’s retro like it was TV guide in the 70′s when cable first came out, very visually distracting and confusing, and hard to maneuver. The buttons suck and don’t work as well as they use them for their function. We will be looking for another carrier as a result of this backwards slide. I do not enjoy the ads for movies at the bottom of the guide and while I used to enjoy my tv watching, I don’t like it at all now.
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The new Comcast guide is a total disgrace. It is extremely clunky, much harder to navigate, the font is TERRIBLE on HD TV’s, can’t fit more than a word or two on each time slot so always has to use an ellipses (this is on a 47″ 1080p tv) and there are ADs. Really, Ad’s when we are paying $140 a month for service? Using the main guide, every 4th line is an Ad that they FORCE you to scroll over to look at the next 3 channels. Guess what comcast, if I want to order pay per view I will go to the channel, do not force me to waste every third button press on an Ad I DO NOT WANT to purchase. You are pissing off a LOT of people with this new guide…
We had the ‘upgrade’ from Comcast to Xfinity a couple of days ago (I live in Arlington, VA). What a fiasco. The DVR won’t work properly. Lost sound on all channels, then got blank screens on several channels including the one that shows Insession (truTV) which is doing live screening of the Casey Anthony first-degree murder trial, which I can’t get since the ‘upgrade’. I am (about to be ‘was’) a loyal Comcast customer paying a lot of money per month. I’m very fustrated and furious at the unexpected disruption caused by this ‘upgrade’. It’s a ‘miss-grade’ degrade that deserves an F. Heads should roll at Comcast/xFinity over this fiasco. I’m looking to switch to DISH now.
only held off switching to fios because of e-mail account. this “upgrade” has made up my mind to take the plunge ! Time to give fios a chance.
This new Comcast/Xfinity DVR upgrade thing, SUCKS! the WORST! That is all….
The new guide is not good. It is clunky ,. hard to navigate. not intuitive. All things a guide should be. In addiiton, it is going to require me to reprogram my universal remote. All that AND I now have to look at even more advertising ? I also held off converting to VIOS , but this is going to make it easier to make the switch decision
I use to be a big fan of Comcast Cable but ever since the “upgrade” to Xfinity it has just been awful. The old TV directory/menu was intuitive and easy to use. Now it is just a mess. The remote at times is too quick and other times you push the button and wait for something to happen. I get error messages telling me I am not a subscriber when I know I am! Sometimes the DVR records my shows sometimes it doesn’t depending on its mood. It is harder to set the DVR to record now after the “upgrade” to Xfinity. I used to be able to use my picture in picture feature on my TV but since the “upgrade” I haven’t been able to Quite often I can not watch a TV show and record at the same time. I have to stop recording it to watch it. If I am lucky enough to watch and record the same program then if I go to another channel I get back to the one I am recording unless I stop recording it. . I have gone through three DVRs since the “upgrade” I have techs to the house. The best thing they do is apologize for the service. Just fix it! Xfinity is an absolute disaster. They had a good product but they had to go monkey with it. Just couldn’t leave good enough alone. I absolutely hate it and I am now looking into Direct TV. I am definitely going to drop Comcast and their Xfinity “upgrade”.
Comcast sucks, this will be the second Xfinity box that me and mom has gotten withing the last two days and it still wont download the guide, still waiting as of right now.BULLSH*T! AS I NEVER HAVE A PROBLEM HOOKING UP ANY KIND OF ELECTRONIC DEVICE I do this stuff regularly on a daily basis with computers.