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Instagram Customer Service
Rated 1.84 of 5 Stars
Based on 190 Complaints
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Contact Instagram Corporate

Toll free phone number: (650) 543-4800

Instagram is one of the world's largest social media apps for iPhone and Android. Common issues with Instagram include temporary blocked accounts, spam, registration problems, and follower complications. If you need to contact Instagram, the customer service phone number is 650-543-4800.

Now that Instagram is owned by Facebook, the best support comes through Facebook help pages for Instagram users. That is the best way to resolve any issues you may have. Some users report problems getting a response from Instagram, as most of the service is automated at this point. Unfortunately, this leads to accounts being restricted from one week up to a permanent ban.

Instagram corporate office is located at 1601 Willow Rd, Menlo Park, California 94025. The company shares headquarters with Facebook which is also located in Menlo Park.


Experienced poor service? File a complaint here!

Instagram Contact Information

Report complaints to corporate and get satisfaction

  • Instagram headquarters address

    • 1601 Willow Rd, Menlo Park, California 94025
    • Menlo Park
    • CA

  • Company website

    www.instagram.com

  • 1-800 phone number

    (650) 543-4800

  • Better Business Bureau rating

    A

  • Customer service hours

    24 hours a day, 7 days a week

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Top Instagram Complaints

Browse more than 190 reviews submitted so far

20

froud instagram Account..
https://www.instagram.com/kikinoor__?igsh=NWpvM3c1Y3dqMG5j
user id: kiknoor_
20

To Whom It May Concern,

I am writing this to request access to my Instagram account, which has been disabled or locked due to some unknown reason. My account username is @2p and my email associated with the account is hxtedkid92@gmail.com

I am a law-abiding citizen and have never violated any of the Instagram community guidelines or terms of service. I use Instagram for personal purposes and its sudden inaccessibility has caused me significant inconvenience and frustration.

I request the Instagram legal team to kindly investigate the matter and restore my account access as soon as possible. If there is any issue or concern with my account, I am willing to cooperate and provide any necessary information to rectify the situation.
My Lawyer claims I havent commited and engaed in fraud or money laundering and my account should be restored.
I look forward to hearing from you soon and appreciate your attention to this matter.

Thank you for your time and consideration.

Sincerely,
Username @2p
20

Instagram keeps punishing me for too many texts. They ban me constantly. I don’t post anything offensive. They just keep banning me for a week at a time for no apparent reason. I’m sick of this shit
20

My Instagram page ms_virgodon_21 has been hacked and my pictures have been stolen and Instagram are doing NOTHING about this ,reported the page every day and many others have reported but yet you continue to let this scam have control of my page ! It’s disgusting that you have allowed hundreds of peoples accounts to be stolen and you do nothing , I’m reporting this too BBC’s panarama and police ! You have done nothing to protect your user’s and you’ve done nothing too help me having my identity used and falsely promoting bit coin trading ! I won’t stop until I’m heard!
20

I have had my account weeks ago and no action has been taken. The instructions given are so unhelpful and take you around in circles. The hacker is using my name and picture to hack other accounts, and draw them in with phishing attempts.

My friends and family are still being messaged by the hacker who is impersonating me and there is nothing I can do about it as instagram have not responded to any of my emails or reports on the account.
20

I have forgotton my password and i m not been able to reset it.i have tried everything
20

Someone made a fake account of me and is trying to sell porn. I have had many people report the account, i myself have reported the account. It has been over a week and the account is still active
20

A local South African Instagram account, Style Cafe SA, (stylecafesa_sa) trading online through Instagram is not honoring purchases made. My wife and daughters bought 3 pairs of shoes early in August 2021 and as yet they are still awaiting delivery. Upon further investigation on hellopete.com, we learnt that we are the not disgruntled customer
100

I have one old account in instagram I forgot my password.now I cant change my password.email or Facebook not possible please help me
That account I'd is evan_gopz
https://instagram.com/evan_gopz?utm_medium=copy_link
20

I appealed instagram to reactivate my account for my mistake. Instagram isn't helping me.
60

Well been trying to get an fake account removed for 4 months now and no one seems to believe im the real one and they are a fake any information you need ill gladly give you i have nothing to hide here just email me please thanks
40

I should have a lot more followers than I got
Know Instagram won't fix my profile
And want take limitation services off
I do not appreciate them telling me
I bought Instagram followers
How am I sapos to buy followers
I don't even know how they are taking nearly 15,000 or more followers
Off my profile and have forced me to
Change my password and they refuse to fix my profile
20

Instagram literally disabled my account for NO REASON! One morning I went to login and a message came up about me violating the community guidlines! I don't understand because i haven't done anything against the community guidlines
20

I had my account for almost 6 years now and now it's asking me to verify if this is my account and it kicked me out of my account, it's asking for my phone number and email to send me the code. what I have on my account is old information and I can't remember any of it, I can provide any kind of information inside my account to help verify that it's my account or if u could give me an option to update my info. please help to get back my profile instead of making a new one. please and thank you!
20

I logged out of my Instagram spam account to take a break . A few days later or so I log in but I forgot my password. I used the I forgot my password button sent me a email so I can reset my password. When I resested it I guess I clicked " secured account " and when I went to the app it sent a security code to the email I don't use anymore. I don't understand why it sent to the email if I have a email that let's me reset my passwords. So would their be any way for you to the go on my account or try to let me in. Please help me.
20

I. Had an advertisement come on my Instagram account for a backyard golf game like corn hole. Company was called paechol. I purchased two golf games for $43.80. What I got is two foam golf balls and that is it! I want to retire balls and get a full refund. However I am getting nowhere with company. Their advertisement was purposely misleading and not forthright. You should ban this company from advertising on Instagram in the future. Please help me get my refund.
20

I've been mysteriously logged out and unable to log back into three accounts no matter how hard i try and now that i have a new account i am unable to send messages and like post
20

Instagram lied about why they blocked me. Today it was to expire and I still see blocked.
0

for the last 2 months i have had a harde time with trtying to update and access my email. i know that i got locked out for 60 days but this is very inappropriate and uncalled for.
20

I agreed to purchase product from Eva11960 for a total cost of $270.00. Upon receipt of my funds through Ria Financial, this vendor then comes back and tell me they need an additional $223.00 for insurance to cover the delivery of the package.
I just want my money back or my product delivered.
EVA 111960 should be held accountable and stop scamming customers, they are bringing disgrace to IG.
100

If i like any post,it look like your profile contains a link that is not allowed.we restrict certain content and action to protect our community.tell us if you think we made a mistake,Comes by writing??
20

Hi sir/mam I'm a instagram user, I have created my account in the beginning year 2019 in the month of January or February, I used to upload songs on this account, on 21 April 2020 when I was trying to login my account it tells that my account has been deleted due to policy violations but I did nothing, my username is princess__2o04, please help me i want my account back please sir please help me
20

My instagram page is totally blank, and I can't get into my account. What happened?
20

My account has been disabled Impersonation has been reported to my account by | someone who hates me and I swear that I did not impersonate someone else and this account is back to me and I did not account and I attached to you my personal identity matching my account information and I added a picture of Silvie and Thold my identity with my hand. Please help me didn't want to lose my account.
20

Ordered a product online from a company promoted on Instagram: Vongh.com more than two months ago. Despite several reminders Vongh did not deliver the goods. No way to inform Instagram
20

I ordered two turtleneck sweaters on November 5, 2019 from a company on instagram called Chiclando. To this date I haven't received the items. The company Chiclando is no longer on instagram but another company called Chiccstar has replaced Chiclando with the same identical products and information. There isn't a phone number for this company and all the models don't have their faces exposed. No working phone number for Chiccstar.com.
20

I have not received a response from instagram about my account
20

My account is disabled from 3 days i filled several appeals and requested many times that i have done nothing wrong due to which my account is disabled there was someone else who was pretending to be me its not my fault i requested many times to give me permission to access my account because i am facing lots of problems due to disability of my account. My husband want to check that account he is thinking i had done something wrong he want to check my messages that if i talked to a guy otherwise he will give me divorce, he is beating me due to this, that is why i am begging to instagram team that please enable my account it is a question of my life and death but then also instagram team is not considering my request seriously i am very upset from 3 days if they will not enable my account my husband will leave me and i have to commit suicide.
20

I cannot log in to your sites because every password I create I forget!! I am not good with short term memory, and am severely restricted from participating in any form of online life. This causes unbelievable stress and frustration, and then I say or do something that is almost always misinterpreted by literal people. Please help me, or give advice besides the usual Go Away and Die.
20

I’m a instagram user 2 years. Been very nice. #1But being attracted by other instagram users mainly males. #2 receiving dozens of fake profiles I have details and is fact. #3 Is singling me out personally for a month now from other instagram users and they are commenting with nasty words yet I’ve haven’t said anything close and I’m blocked immediately. Yes I’ve sent feedback reported it as if it’s a technical issue weeks ago. And still being single out. It will stop with or without you guys is Cooperating no I don’t mean any disrespect to you hope you understand. Thank you Sincerely Mr. Liles
20

my account has been blocked from performing some of the actions such as liking others post..following others ….I request u to let me do best with my account and not disturb me....
20

My account was hacked can u please look into it lc.uord
20

By mistake I sent one of my post into Archive and I don’t see anything in the archive. Can I restore my post? Also can Instagram create a way to switch photos without deleting the post. When u press edit the only option you get is to tag someone or change the caption/writing
There is no switch photo option.
20

Are you guys just gonna sit there and let everyone get hacked with no way to stop it, they have our sensitive information and nobody wants to make new accounts because we have important things on there and they'd just get hacked anyway. There have been so many complaints and you guys haven't even done anything about it, you act like it all fine but it's really not.
100

I dont know why my instagram account can not be login from my device i.e iphone as it showing an error in login
I m realy upset by this thing
Please help
20

I've been trying to send a simple message to Melissa Benoist, Supergirl and your system keep blocking it. there is nothing rude or crude about its just a simple greeting to her and her co-star Katie Mcgrath, Melissa is sitting on Katie's lap and and they are smiling. There is nothing rude in my comments it entails only a greeting as follows:

Supergirl is Carol Susan Jane Danvers, whilst Supergirl is Super Lena Luther is Daper meaning calm, cool and debonair...

Does that sound disrespectul. Most of these famous ladies have liked my funny and daper comments including Jenneifer Love Hewitt when I make a play of words on her poingnant and extradnory middle name. When you see her she exudes nothing but love in a Lovely, Voluptuious Cleavage Intense & Heavy Breasted Young Woman., who has great Sense of Humour.

H. Kennedy
20

My account was hacked a week ago I have sent all the requirements Instagram have asked for. My account has been reported to Instagram yet Instagram are just sending me around in circles and the problem is not being dealt with and now they are failing to respond to me
20

there is a site bbtfootwear on insta , it has taken money from me for shoes , non arrived I have messaged them several times asking for info , they have ignored all correspondence and now have blocked me , I think this is a fake site taking money for goods which never arrive .
20

There is a page on instagram by the name of "truedealers". I bought hotstar premium account for 400/- from that website and they sent me account details of 2 people with password and when i used that i couldn't browse premium content. I was shocked by their reaction when i asked my money back,they muted me on instagram. I want my money back and it would be nice if i get details about the name of the admin.
80

I think that you should be able to change the order of posts with multiple pictures and delete/archive individual pictures out of the post. This way, if you like one of the pictures in your post but eventually don't like another one, you'd be able to change this and would cut back on archiving whole posts.
20

A picture I recently posted mysteriously got deleted and I am not very happy about it. I would like for it to appear back on my account.
20

My Instagram page, the search page and the home page would not load or would not load new posts so I uninstalled the app and reinstalled it. When I tried to log back in, every time I put in my username and password and click log in, it tells me I am having connection issues but all other internet using apps on my phone work perfectly fine.
40

I have never posted anything political on my page until recently, and I posted a picture in support of President Trump. Now I feel like Instagram is messing with my account. My number of followers drastically decreased almost immediately..Although, each day in my notifications it shows that a ton of new people are following me, yet the number on my profile never increases. I have heard of this happening to multiple people and conservative based accounts. This problem NEEDS to be fixed, we feel that Instagram is discriminating against us.
20

The adds that sell stuff on instagram are mostly dodgy ,you should be accountable instagram !!??!!4 family members have been scammed and myself .so could you imagine how many people out there have been scammed on instagram
40

I have 2 problems
1)I am not able to resize the image which I want to upload on my Instagram story.
2) Story which I upload on my Instagram is doesn't disappear after 24hrs. That means I still able to view my 2 days ago's story also
20

I have researched the use of Instagram and realise that there are people who follow and unfollow. I also realise that there are healthy habits to grow one's account. But I am HIGHLY SUSPICIOUS of the fact that my number of followers has stayed within the EXACT same range for 6+ months. I think it's fixed. And I think Instagram is the only entity able to do this. How is it possible, with new followers all the time (and I have to accept that at least some of these are genuine followers), the number of followers to my account stays between 68-72, usually under 70? It's statistically unlikely. PLEASE UNFIX IT! Otherwise Instagram is just corrupt.
20

Every 4th post on my feed is an irrelevant ad. Stop with all the ads. Don't become facebook
20

max_christofides

Max Christofides
Ilfracombe/19/Luton/Surrey. SnapChat:Maxchristo199

given the threat the above instagram user has made( and is now on youtube)
why would you permit an account for this abusive person ?
20

How can someone access my account from a different location without me getting any notification.
20

Respectfully i want to say that Instagram is too low in its guidelines. I want Instagram to please tell me that why they deleted my comment. And if you are saying that this disobey our guidelines than please tell me if a person can say that Indian army personnals are dog and still you didn't delete their account and a another person is also saying that Indians are bloody loosers and you didn't do any thing and yes they also belongs to the India but if i tell them that you kashmiris are bloody loosers than you deleted my comment.Ok clear me onething country is more important or stares are more important. Seriously same on you guys. Reality is this that you are real bloody loosers.
20

I have just received notification that my instagram account, @stat_babydoll was disabled. This comes after yesterday, noticing a page @the_hoe_preacher tagging me in an abusive, bullying post shaming my body. I have lipedema so my thighs and butt have more fat distributed than others. This fat is unable to be lost without plastic surgery. I promote body positivity on my page so that other's can see its ok to be different. This guy posted things saying I should cut out my thighs, that I look like "bubble gum left over under a desk", totally making fun of me. I contacted him nicely and explained that ive lost over 100lbs in the last couple years and that's what happens, skin sags. Its natural. I asked him to remove my photos and he refused. I contacted Instagram to remove for property violation and DCMA takedown. Instead, my account was disabled for "violating terms". Instagram has a reputation lately of deleting plus size accounts and removing posts similar to what smaller fitness models post. But everything is over sexualized with plus sized women. Instagram needs to be consistent in its takedown process. I was disabled because someone bullied and shamed, harassed me. That isn't right. His page still exists and im still on it after several copyright reports, as well as harassment and bullying reports.
20

I have been getting new followers for days on end and I have taken pictures of these followers. What Im concerned about is the number of followers on my account keeps dropping so this does not reflect the number of followers that keep signing up to follow me. I have filed a complaint about a month ago about this and no one has followed up with me so Im contacting you again. Please respond.
20

Every time I try to log on, someone has changed my password. I am notified up to 20 times in a day to use my code to get in. I'm not to one trying to get in. What's going on with your Piece of Shit security. I'm sick and tired of this. What type of perv is out there just to look at my grandson's photos?

please cancel my account with you. spl0815,

I have never dealt with such a crappy servicer in my life and yes I am in the IS industry. This looks shit written by India.
20

Instagram account hacked and facebook/instagram help centre is a joke. The info to report a hacked account is old and non existent from the so called help centre. Delete your facebook and instagram accounts because there is no security and definitely no help when something happens to the accounts.
20

Why is temporairily blocked me. I was not using misuse of instagram. Please solve this blocked.
20

Glame fame ek account hai jo logo ko msg karta hai for shoot n advertising k liye logo ko woh hier karta tha badi amount bata k ....isme meri sis bhi fasi thi or unhone hum logo sae contact kiya or paise k liye demand kiya or bola ki mai aapko shoot duenga or aap thoda sae paise bhaaro jo humne bhare or woh wapis high amount k offer kiya shoot k liye aisa hamare 15000 loos gai....jaise hum fasse waisa or koi na fasse so aap plz aaisa account search kare ye kon hai
20

Could you please lock the account bspsmemes as it is using our BSPS logo and the account is being used to bully children that are showing in our childrens society.

I cant get into the account but as they have not accepted my request. I am told that they are using cartoon characters ie Sumo wrestler and replacing the head with one of our children which is totally unacceptable.

I ask you to look at this immediately please as I have children on the telephone crying.
20

My account is hacked ive complaint it about 20 times but ive not got the response ive also submitted the documents and also ive filled the form of impersonation of account but nothing worked the hacker is nisha.pawar_ i request you to take a strict action against it as soon as possible.
20

Regarding recovery of messages
20

the location of my mobile if on but the location is not work in instagram in story and post also
20

I am having issues with my account I keep getting temporarily blocked on Instagram I can't comment or tag my friends please fix this issue I'm not a spammer I just want my account to work.
Thankyou!
100

My username is 305dion i did the appeal within the app for two months no reply
20

One of my instagram accounts has been hacked and I have tried recovering the password and I sent Instagram a email weeks ago and a couple of days ago they haven’t done anything at all so I want to make a complaint.
40

Good morning,
my son age of 13 years old has been abused by a fake identity on instagram service.
the fake identity called ts_.ibratv made proposal for a gift asking my son to call an over-tax phone number.
my son aged 13 years old didn't identify the scam and called the over-tax number.
in addition, the scammer threat my son to pay fees as finally he discared the thread.

can you please inform whic information we may provide to make this scamer stopping its illegal activity.
thanks
20

Sir they r using my pics nd this side is not appropriate
And all the non sense type of pics r there please help me to delet this photos
20

I have to login my instragram account but I dont remember my password. ..I tried alot to reset password but SMS option is not helping. ..email option is also not usefull because I dont use that email id now...and not linked with facebook as well...I need my accouny back....please help me out ...I am trying from last two days. ..please kindly do the needful.
20

TERRIBLE. I have been receiving the error "couldn't refresh feed" for 72 hours now and have yet to receive ONE response from reports made. Customer service is non-existent it seems and of course as we all know, why the hell would you NOT have pics show in chronological order? Stupidity ...
20

Hi,,, please verify my instagram account... please...
20

STOP PLAYING GOD WITH PEOPLES LIVES & CONTROLLING WHAT THEY SEE
I have made this viral and it must stop corp takeover of the internet WHO DO YOU THINK YOU ARE :( Blocking me for showing love to our followers :(
20

Someone using my photo and name and continue using a fake id of my name and pic plz stop it
20

I suspect my Instagram account has been hacked, since I cannot access it anymore. Not only that, but it appears the account has been deleted / suspended for some reason. I contacted the customer support. They responded after 2 days, gave me a number, asked me to provide a picture showing my face, my user name and the number in the e-mail. I sent the picture and got another answer stating that my account has been restored. Nada. No restoration whatsoever. I contacted the customer service again, showing them the entire chain of previous e-mails. Guess what? They asked me for my e-mail again, as in my very first exchange with them.

This whole exchange has been going on for about a week now, maybe a few days more. I am sincerely hoping they will not make me go through the whole process again. Also, they would not give me an answer as to what exactly happened to my account. I am not famous and I do not post what they deem to be "inappropriate" content either. I have no idea what is going on. This is very frustrating, as I put a bit of work in curating that account. Gah!
60

I love Instagram. I have almost 800 pictures on my account. 2 days ago I went to get on Instagram and my account was logged out. They sent me a confirmation code for security purposes and when I typed it in nothing would happen. My friend told me that my Instagram account is no longer on there. I'm really upset because I don't want to loose all of those pictures that held so many memory's. Please find a way to fix this problem. I'd appreciate it.
20

I am aware of the topics and rules of children having a Instagram account under a certain age. But what is the criteria regarding the actual content? For instance giving demonstrations on make up use under the age of 11. This is really pushing the boat out and not very protective at all.
20

I use Instagram an extreme amount. Having a larger following base for my business allows for me to stay busy, meet new clients, and network. Please remove the temporary ban as you are effecting my business. Nobody from support has written me back, even after reaching out several dozen times over the last month.
20

I've been blocked for liking pictures too fast. And my question is how long does it take to unblock a account?
20

My account was hacked. Hackers changed the name and put ugly sexual description under it and using my photos followed 4,000 accounts from my account. I have reported the issue of a blocked account to Instagram Team. They send some steps to followed and I did. I have send them verification photo and so on. Instead of acting on it they disabled my account. Then they wrote to me that I was not following community guidance. Surprise, It was not me, but hackers from my account.

After providing all details when I created my account and how, Instagram Team apologized and unblocked my account. However, as they are really unprofessional, they forgot that account was hacked and returned the account to hackers. As email and password on it was changed by hackers. I cannot access it and it is still open with not my name, ugly sexual description and my photos. I have submitted several hacked account reports to them. No reaction! I have never see so bad customer service. What is worst it feels like you are talking to robots! I really do not know what to do and how else to make the issue know.
20

i have been temporarily blocked from liking photos on Instagram. What did I do to deserve such terrible treatment?
20

I have been blocked for 24 hours at first, then again blocked after giving around 40 likes only, why is this? And do tell the rules again,
40

I was liking someones photos then suddenly I was blocked. I liked 3 photos in a row and that was over 2 weeks ago. I still can't like any photos. Can we please get this fixed.
40

Instagram has disabled my account. I started selling makeup products on Instagram 2 months back. I never spam anyone and neither do I repeat my posts. I am ready to give you all my personal information and documents required but please activate my account. I worked so hard to get 600 followers. I do not abuse anyone. You can check all my chats with each and everyone. You can check all my posts but please return me my account!
40

I was was temporarily blocked from following since 30 hours ago by Instagram customer service. I hope they can rectify my issue because I was just following my friends with no bad influence.
80

Hello fellow Instagram users. I am writing because I am baffled as to why I am "temporarily blocked" for "misusing this feature by going too fast." What does this even mean? I have been a a loyal, honest, responsible Instagram user for a while now, and my habits have not changed. I have never posted an indecent photograph, heckled, or stalked anyone. I am simply photograph who posts one photograph per day, and likes pictures from my own feed. So there's a penalty for scrolling my feed, or liking photographs too fast? Is this a new thing?

Anyway, I feel my blocking was done in error, and I welcome the any administrator from Instagram to please review my history, paper trail, and whatever else is deemed efficient to see I am a user that poses no threat to myself and anyone else. I would love to be able to use my account - I have a lot of flowers that enjoy my photographs, and a follow a lot of photographers that I would like to like and comment on. Thank you in advance for resolving this problem and helping me finally get in touch with someone at Facebook or Instagram who can solve my problem.
40

Instagram blocked me from publishing links and certain "types of content" for no reason at all.
20

I was following people and the terms of service say that the cap per day is 200 people correct but i followed around a 120 people and i have been blocked from following until Saturday the 30th. In my opinion this is ridiculous i understand that Instagram is trying to prevent bots on Instagram but at the same time there are actual people trying to grow their account. I'm just a normal user.
40

I am blocked from unfollowing people who randomly end up on my follow feed. I don't follow these people they just add to my following list. Please fix this. I didn't do anything wrong and now I have 77 that I am following when it should only be 32. So, I don't know why but if you can help me contact Instagram so they can remove this block I can fix it.
40

I use the social media sites Instagram and Facebook everyday and I have been blocked from following users on Instagram until next Sunday. I have over 6,000 followers and are following 3,000. I believe I may have been mistaken for a bot as to why I have been blocked for such a long period of time. I am requesting an unblock, please and thank you.
40

I tried logging into my account but I could not remember my password. I tried resetting my password only to be told that I violated Instagram's TOS. I then tried to reload the app and log in via Facebook which told me that I was no longer a member. After clicking a link to notify Instagram of the issue, they requested that I provide a code (emailed to same email associated with the account) holding it with my face shown. I requested a different way to verify but they ignored my request. privacy aside, when i signed up, I never showed my face. This seems like a way to abuse my right to privacy with no clear indication of why it is necessary. I also never received any response to what the infraction was. This is by far the worst service that i have ever from any company in all my years of business.
20

Suddenly I was logged out of my Instagram account. I eventually managed to reset my password and log back in. But all my photos have gone. The page is empty. It also says I have no followers and am not following anyone which is totally wrong. I want my photos restored and my followers and the people I am following, at once. I shall take this further if it is not done within 3 hours. I have tried emailing Instagram but do not get a reply. I want everything back. I am presently consulting my solicitor re this and will take it further even to court if I need to. I want this matter resolved asap. My legal advisor has advised me that what Instagram have done with my account and photos is illegal
Please help me get it sorted within the next few hours or the case will go to court and the media.
40

Very dissatisfied with being blocked on my business page when adding follower to our page. No support when you report the something isn't working feature. And as I pay to advertise on Instagram you would imagine they would sort out the issue or contact you quite quickly, but that is not the case. It's been well over 24 hours and my account is still temporarily blocked. Very displeased with the lack of support and service from this company.
40

Every time I go on instagram it stays on the posts screen showing the showing the sign that it's loading for three seconds then it seems me back to my home screen. It been doing that for a few days now and its very annoying because I don't want to have to get a new account,I also don't remember my password for this account I have currently. Also I deleted instagram once but my old account it's still there and I want it deleted. I can't load that account because I don't remember the password for that account. Please fix these problems.
40

My daughter who is 12 years old, is being contacted, by someone who is 29 years old and commenting on her pictures with inappropriate comments? I have messaged him on Instagram but he has now blocked me? If this is not sorted I will be contacting the police as this is a disgusting matter! My daughter is obviously being groomed by this man and I want it sorted?I have attached one of the comments he has put? Please help as this is a very upsetting matter?
40

I was still logged in my instagram all last week until yesterday afternoon. I have been temporarily blocked when I haven't liked many photos. I want to be unblocked as I have photos of me, my partner, my stepsons and my family.
40

I deactivated my account a little over a week ago and the next morning i decided to activate it again and i noticed ALL of my pictures were gone. I was told that none of my pictures would be deleted so i ma very saddened and confused why they would be gone. I've reported it more than 100 times, tried logging in and out, deleting the instagram app, changing my password and that hasn't done anything. Any help please!
40

Ive been blocked from unfollowing people but those who i am unfollowing are people who I've never seen before. Someone hacked into my account and changed everything and added more people that I don't want. Please may you change the setting and get my unblocked. I believe this is a temporary ban.
40

I cant see my own posts. 3 pics which I posted 2 weeks just disappeared from my account. I checked it from my friend's account and others can view all the posts, but I am not able to.
20

I've been temporarily blocked and don't know why. Now I see many other users have this same problem. Will they fix it?
40

Whenever I try to comment on any post, Instagram always blocks me for 24 hours or so. And it is happening to me every freaking day! I can only like but not comment! And whenever I report about it, there is no action taken. I want this to be fixed.
40

I've been using Instagram for a few months now, and so far I have not had any issues. As of a few hours ago, however, I noticed that a few of my pictures have been deleted without my approval or doing so personally. I don't know how or why this happened, but I'm very upset. I initially did not want to use Instagram for reasons like this, but I ended up doing so for fun. All was well until my picture count changed from 77 to 75. I don't want to lose anymore, and I would appreciate it greatly if those pictures were returned to my profile.

Thank you kindly for your time. Hopefully, this issue will be resolved soon.
20

It will not open on my cellphone. All my other apps like twitter and Facebook load. I tried to uninstall and reinstall it and its not working. I have a windows phone and it said I could use the beta one for instagram. I do not know how to fix it.
40

I was hacked I don't know the person at all but they some how changed everything about my Instagram account. I emailed them a hacked profile help request forum. They couldn't help me since the email and everything else was changed. There were pictures of my cat that passed away and due to error updating my iPad I had to factory reset and lost everything. They don't care about privacy like it says they do. I'm heartbroken by this.

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